My dog got out of the shop and was running in the street! The owner didn't even know she got out!!…read moreHe didn't even at least apologize...weirdo. Don't use them if you love your dog!

Came here for the first time, and will be a returning customer. They did an amazing job with our…read morepup, and it was half the price of what a big chain store would charge!! Will definitely keep coming and continue to recommend to everyone I know.

I cannot say enough nice things about this place! Amanda is beyond fantastic. She's sweet and kind…read more You can see how much she loves the animals highly highly highly recommend.

I bring my two Italian greyhounds here every few weeks to get their nails cut. They are especially…read moreskittish and nervous when it comes to that, but the groomers have always gone above and beyond to keep them comfortable. I definitely recommend them!

I brought my 1 1/2-year-old Cavapoo, Duchess, to Doggy Diamonds for the first time, and I couldn't…read morebe happier with how amazing they were! They did such a beautiful job and treated her like the royalty that she is. It was actually Duchess's 1st Gotcha Day, so having a special spa day made it even more perfect! She looked absolutely adorable and came home feeling like a true princess. Thank you, Doggy Diamonds, for taking such great care of my girl! We will definitely be back!

Jimmy and Meghan are the absolute best!. They did an awesome job on My Mini Golden Doodle.. Covey…read more. Full Grooming. From the moment we walk thru the front door, Jimmy greeted him with a smile, Little Petting, even offered him a treat.. Which took that slight nervousness out of him.. Making him feel so Comfortable.. Thanks again, see you soon Frank

Carols is an awesome domestic pet sanctuary/groomer…read more I rescued multiple dogs & Carols was able to assist them & groomed them! Awesome work & loving workers Definitely care about what's best, When dogs needed medial attention they got it quickly!

Please be sure to maintain very frequent communication with them if you need to wait for the pet…read moreyou would like to adopt to finish quarantine. I believed I was doing so and the puppy I was waiting for was adopted right out from under me. I have many messages between us specifying which animal I was waiting to adopt. Yet still it was adopted by someone else. There was no sense of remorse for ruining my birthday present, nor was there any remorse , more importantly, for their error. I was told to come and pick another one like it was no big deal. For me it was a big deal because I already had chosen a name for the puppy and purchased many items for that specific puppy I felt a connection with. I do not want anyone else to be treated in this harsh, uncaring way. I do not want anyone else to go through the same pain. I think what is the most hurtful is their inability to take responsibility for their error and the heartache it has caused. They simply maintained focus on some set of notes they had filled with misinformation that I was able to prove it was misinformation with photos from our thread of mesages. That in itself represents their irresponsibility and concern for client feelings I am hoping this improves their responsibility to the commitments they make, as well as the accuracy of the notes they maintain. I hope they learn to return to message threads to review the conversations they hold. These conversations contain needed information for the adoptions they conduct. I hope they learn how to rectify their mistakes and admit to them. This is a fabulous way to earn people's respect and confidence in their ability to maintain a rescue.

Catrina took care of my cat that required a shaving due to heavy matting and trimmed her nails…read more What a difference! Very satisfied here. I highly recommend.

I highly recommend Catrina. We have 3 dogs. She takes good care of them and her assistant too. I…read moreask her to cut my Pekingese like a Shitzu sometimes and she looks amazing. She has a lot of patience, cleans them, does nails and everything. She has gone over and beyond in certain situations. Every dog I have has a different personality and one has a collapsed lung and she takes great care of all of them. She definitely knows how to take care of the separation anxiety dogs. I have 2 of them like that. I highly recommend her. Thanks for all that you do Katrina!

Unsanitary and unprofessional. Health department should pay a visit. Place stinks. Avoid at all…read morecosts.

Had the best experience here. The last place I brought my dog Chewey to before they were careless…read moreand rude! The owner is so friendly. The staff as well. It's clean and they treat everyone's dogs like it's their own. Highly recommend. They left my boy with the best puppy cut! It was the best decision I made switching to tails r wagon.

Today was the second time that we used Michele at Emerald city for our grooming needs. We picked up…read moreour dogs and they looked like they just walked out of a street dumpster. They were shaved and full of bloody scrapes and cuts and their haircut is just awful. My little guy's nails look like they were cut on a cheese grater. When we discussed our disappointment with her via text, she responded with no dignity and no class. She defended herself and spoke rudely to us and had every excuse in the book as to why they were cut that way. I have never seen my beautiful dogs look so terrible. Also, as a groomer, you are to notify the owners if you think the dog needs to be shaved that low due to mats. My dogs do not have mats and if any of them did by any chance, we should've been notified of this prior to her taking it upon herself to do such a drastic, uneven job. Any reputable business owner would not justify their mistakes via a text war, they would acknowledge and sympathize with the angry customer who just paid a ton of money and did anything to make it right. She was texting so many times that I had to block her from my mother's phone. The way she displays her social media and her love for animals is not what you get in person. Save your money. You've been warned. (See after grooming photos and a before photo of our beautiful babies day before the grooming appointment.) UPDATE: After my mom blocked her from texting, she started texting me and threatening me.

As a loyal customer of many years, I do not advise anyone to go to this groomer. Our gut always…read moretold us something was off, as she is extremely rude and requests tips for her own business, but we never acted on it until the final straw happened. I am sure I will get a lengthy, unprofessional response from her on here defending herself regarding how "matted" my dog was or how her "machine prompts her to ask for a tip". Which she has done to all other reviews prior. I have had doodles for years and know when it is bad which is why I have always been understanding with her. This was not that time. What it comes down to is that she just doesn't want to groom our doodles anymore and no longer needs our business. Business owners should not give a price ahead of time and change it during the service. And as the owner just said in her response to me on Fb (see photo), she has been shaved down like this many times. I have always trusted her judgment, considering I have been a loyal client since before she even owned this place with my families other doodles. She was on the owners schedule, 6 weeks. She decided that schedule just as she decided to keep her longer at the grooming 6 weeks prior and not tell me that it would cost more to keep her that way. Considering I was told prices via texts from the owner, I wouldn't think to go check her prices at the shop or on FB. See the screenshot from the end of 2024 of her confirming her prices for a 6 week schedule. She decided to change prices and rules, and not tell us that at drop off, but instead during the service. At the end of the day it is fine. We found a new groomer that is kind, reasonably priced, has availability, and treats our dogs well. She doesn't take numerous dogs at a time either and then get flustered when the dog comes in dirty considering it's the job groomers sign up for. Good luck to her and to all of her clients that have to deal with her rude and unprofessional personality! #bringbackeileen See photos for our discourse. Each photo is numbered in the order to read them in.

Absolutely garbage, please beware do not take your dog here. Dropped my dog off at 10am to pick him…read moreup at almost 4 clock. Big slash on my dogs face and they blamed it on him moving. They didn't even bring it up til I said something, truly appalling. Owner was beyond disrespectful, beware of this place yikes!

Pet Port is the only reason my dog is able to be groomed! He's a rescue, was never groomed among…read moreother things. Even when he is given medication, the big names and many other grooming places wouldn't touch him. Pet Port was willing to try and either patience, they were successful! Forever grateful. THANK YOU!!