I love this place. I can't believe they've been around this long and I only discovered them a few…read moreyears ago. I live in NYC but my parents live in Mt Sinai so I am out often. I use them for the aquariums. The staff are very helpful and knowledgeable. I will buy fish and put them in a food-safe bucket and bring them home on the train rather than buy from the "chain" that is across the street from my apartment. I have been searching for driftwood for my 55 gallon that's been largely empty for a year. I have searched all the chains, online, and was unable to find decent wood that was large enough for my tank. I about to try using oak rods from Home Depot and thought I should at least ask about it at Brian's (I hadn't noticed it before). It turns out they had a huge selection of the most beautiful aquarium driftwood I've ever seen. I bought two big pieces, one Malaysian and one spider wood for contrast, and will get more if I can fit it. The selection was so good I wish I could take more.

Very knowledgeable aquarium staff / owner on site. They helped out with picking the correct fish…read moreand amount of fish for my aquarium size. A couple fish died in a few days and they replaced them w/o question. Months later ALL is well.

Took my 7 lb dog there 2 weeks ago to receive her Rabies Shot! A few moments after she received…read morethis, she DIED in my arms!!!!!! I am still grieving and have a Hole in my Heart! BEWARE of this Place of Death!!!

I have been a Yelp elite for many years. I RARELY do non-restaurant reviews........but when I do…read moreits to commend and highlight exceptional service, customer sat, and results. Hence you are hopefully reading this looking for some help or guidance for your beloved pet. Our Kiki came to us as a baby in 2004 at about 1 years old. She has had a few Dr./Vets in the last 14 years here on Long island in the Miller Place NY area and she has developed a few issues in the last few years as she got older. Recently congenital heart disease and a collapsed trachea. She still darts out back after squirrels and deer and barks at the UPS truck, US Postal Service, and all cars as they come down our dead end street. Here she is a week or so ago: http://www.l-y-n-c-h.com/2018/content/2018-12-23_--_EOS_Rebel_T6i_--_8146_large.html But she has started having SERIOUS hacking and coughing episodes and we were having very dark and dismal thoughts about how long or how much of this she could endure or handle. She is losing weight and deteriorating rapidly and it is VERY hard to watch her incapacitating convulsions and heaving. We went to a new vet after the recommendation of TWO of our close animal loving friends and went to the Rocky Point Animal Hospital a few weeks ago for a regular checkup (after some "issues" with the previous vet.) My wife met Karen Kahn, DVM and she reported that she knew we had found a great place for our Kiki's medical needs. Today, after a very uncomfortable and seemingly distressing weekend (for dog and its adoptive human parents) that went through new years for 4 days of convulsive wheezing and no eating, so we took her in for some advice and direction and diagnosis. Kiki was examined by the team and Richard Caputo, DVM who was terrific and gave us very comforting but realistic and we developed a game plan for today and the next days and then multiple options in the next few days. clear instructions and an OPEN invitation to call and chat and figure out what is best for our Kiki! Since we came home she has been restful, has been eating, taking some medicine and cough suppressant. MUCH MUCH better and resting well. (she is exhausted) A big thanks to the whole team and staff at Rocky Point Animal Hospital from our whole family and especially Kiki!

I finally have some strength to sit and write this review after losing my best friend of 15 years…read more I treat my pets as if they were humans. They are a huge part of our family and deserve the respect and love that we would extend to any family member during this difficult time. We knew that what we had planned would be costly but it didn't matter. We wanted him to feel comfortable and loved. We chose home euthanasia. We absolutely adore our veterinarian, but the stress of the car ride and seeing other animals etc., was not something we wanted to put him through. Everything at home went smoothly. It was very sad but it was also calm. We had the option to have the home vet take our boy to Regency, but chose to do it ourselves. Not only did we get to spend more time with him, but it moved the process along much quicker. Phone calls were made in advance to assure proper instruction upon arrival, and that too, went smoothly. We spoke with Carol who was to the point but also answered every question we had with knowledge and compassion. Our boy passed on Monday in the afternoon. We arrived, had everything processed and paid for before closing. April was at the front desk. She was also knowledgeable and kind. She said Ray would meet us outside to get our baby out of the car for us. Another gentle and caring employee who expressed his condolences while answering our questions. We chose to come back the next morning (Tuesday) for a private cremation and a quick unit viewing. This is not for the faint of heart. You go into a small enclosed room to see your pet through glass, while standing in front of the actual 'machine'. Brian came out to speak with us before going in to this room. He was so kind and obliged when we asked that something be put with our baby. He had him on a table, under some towels with his head propped as if he were sound asleep. As explained to us, there is a bar code/name tag that follows each pet throughout the process. It was in plain sight on the table, the machine, the bag of ashes, the urn...not much room for error if they pay attention. Which I felt they did every step of the way. We were given the option to see the remains exit the machine 3 hours later, but we chose not to. Instead we opted to pick him up in his urn upon completion. We paid extra for a photo urn. The paw print was also extra $ but we didn't need one, as the home vet provided us with that. As hard as all of this was on our hearts, Regency was thorough and we had our baby back home with us in less than 24 hours. Mostly in part to us bringing him ourselves, as opposed to someone doing it for us. I would like to thank Carol, Ray, Brian and especially April who upon checking us out at pick up, made another small gesture that she didn't need to do. I asked her for a hug and she was happy to give one. If you are reading this, I am sorry for your loss. It is truly one of the worst feelings ever. But if your fur baby is part of your family, go the extra mile for them. We will be paying off these bills for months, but there was no price tag on getting him back home where he belongs. Just make the calls, do the research and ask the questions. One last thing...we lost our kitty cat 5 months prior at the vet's office. We trusted them at the time with her transport to Regency. I had called then as well, to follow up every step of the way. Payment and everything was done over the phone and our baby was delivered back to the vet's office in less than a week. So 2 great experiences at Regency that were complete opposites of one another. I hope this helps. See you again baby boy...

I would do zero stars, but not available, The worst experience that anyone could have!!!…read more We Took out Lola December 5, 2024 to get cremated, we've had 17 dogs cremated there over the years. The new owners that call themselves the "Final Gift". They had made excuses for over 2 weeks of why we haven't received our ashes. Finally the general manager, Eric Hosley call to tell us that they gave our Lola's ashes to another family! Who happened to be the member family's name is Lola. Eric Horsley Promised to deliver our Lola's ashes personally by Monday 12/16. He made more excuses about the owners who can not bring Lola's ashes to the facility. Example: they had car trouble, they had to work late, It's now a month that we still don't have her ashes and they stopped calling us. No call no show. I submitted a claim to the Better Business Bureau We sent registered letters to the middle island and the corporate offices ! They did refund our monies. But Eric Hursey promised for us to pick out a glass etched memento of Lola's picture on it. Never called us again! Never fessed up to the mistake or never received our etched glass. Lies after lies. We are definitely going to contact channel 12 news and eyewitness news on your side. There are more reputable crematories on Long Island than theirs. After all the reviews I read, I will never EVER recommend that place to anyone.

I needed my dog to get a haircut and bath, and my usual groomer was unavailable, so I called FotF…read moreand spoke with Cheryl. I brought my dog in and showed a few photos of what she normally looks like after a groom, and Cheryl asked for me to text the photos to her which I did. It was pretty damn close. My dog looks super sharp and ready for the last days of summer, and she smells amazing. Even better than her normal groomer. Cheryl was very accommodating and was able to take me on as a client very last minute, and provided an excellent service! I will be keeping their number in my phone! One note: the front signage doesn't match the name here. That was a tad confusing to me, but it was the only grooming service in the plaza.

Would never use them. I brought my dog here every two or three months for many years…read more. Always tipped nicely. The last appointment had to be canceled because my dog had passed away. I left a message cancelling the appointment and gave the reason. They did not have the decency to call me and offer condolences, nothing and after years of patronizing the shop. I had to give one star to post, but they don't deserve any

Arlo is an 8 month old golden with a lot of personality and playful energy, the grooming tailz team…read morewere able to still get the job done and left him looking nice and handsome. Thank you and we will be back !

Great service ......really fast and both my dogs enjoyed it. I hope the pricing remains the same…read morebecause it's a bargain, thereby allowing you to frequent the shop more often. I used to go to someone in Wading River that also did a good job as well but their cost just kept increasing and they priced themselves right out of the game......

People were wonderful from staff to vet . Fare prices . Calm office. Doctor doesn't believe in over…read moremedication.

I am writing this because no pet owner should ever have to endure the hostility I encountered from…read morethe guy I dealt with, the owner. My dog, already traumatized from a raccoon attack, was brought here for help. He failed to take basic safety precautions to secure my terrified dog. When my dog reacted instinctively, he immediately used aggressive, profane language in front of my eight-year-old son, shouting, "Get this f***ing dog out of here!" and stormed out, leaving us sobbing and abandoned. While he eventually returned to provide a rabies shot, the lack of basic decency was inexcusable. I will never return, and I strongly encourage others to look elsewhere for care.