Did illegal adjustments. Would not pass inspection after their repair. We had spent large amounts of money to this company. I am still surprised at people's dishonesty and causing damage to make us return for more repairs. WTF ! I'm glad they are out of business. read more

Do not leave your car there for an inspection. They will say it failed. They then hold your car hostage unless you pay them cash. Took it else where and the car passed. Obvious con artists. read more

Not very friendly needed car injection for DMV they said get there early they open at 830 am I was there at 9 20 he was rude and said come back tomorrow by 8 am if I'm first car they will do it when they open at 830 read more

Worse experience ever. The front office guy is a complete crook. My free estimate of 2300.00 to fix my car, actually wasn't free at all. I ended up paying 100 bucks to get my key back and it had to be cash because he accused me of denying the charge on my credit card. After I was insulted and paid 100 cash , I had my car towed to a honest mechanic where my grand total of 911.86. read more

I have these guys do a ton of work on my Escalade and my Hummer H2. They've always done quality work and in a timely manner and they've also backed up any issues after the fact. I recommend them. read more

Would not recommend. Didn't get my car fixed after leaving it longer than planned. Returned to find my keys sitting inside with nobody around. Anybody could have taken them. read more

I will not be going back to Pete and Libby's and thought it best to share my experience. I took my car in for a basic state inspection. I personally maintain this car regularly and it is in good shape. They claimed it failed and that I needed several items worked on. I am not sure if using their free inspection coupon made a difference in how critical they were on my vehicle but thought it was worth noting. Untouched I took it to a second shop for another opinion to see if it truly was the car or I had missed something and it passed with no problems. read more

Please save yourself the anger and go somewhere else, especially if you're driving from Ohio. They will suck your pocket dry and keep your car for weeks. By the time you get your car back you'll be happy you have it, to then realize what cost you thousands of dollars wasn't fixed. Apparently they also harass you when you leave them a bad review. Go somewhere else please. You've been warned. read more

They worked on my daughters 2007 BMW X3. You were wrong on your technical recommendations on what the BMW X3 needed. They recommended us to replaced the engine computer to fix the engine stalling problem. The BMW dealership replaced the Idle control valve, clean the throttle body and reset the system to fix the problem. The dealership was cheaper, thanks God we took it somewhere else for a 2nd opinion. Stay away if you own a BMW or foreign car. They will charge you arm and a leg to fix your car! Take it to the dealer read more

Went in to get a simple O2 sensor and an oil change and to get two windows tint removed off of them. Charged me $260 for the oil change that I could've bought the oil and done myself for $110. They charged me $380 for the O2 sensor that cost $110. And with the tint removed and all of that done they charged me $975 for all of it. On top of that they scratched my leather on my door and offered to replace it and they ordered a wrong part and ended up only offering me $100 for the scratched leather. They also wouldn't give me an inspection because they said I needed new brakes and rotors and tried to charge me $1800 for them when I can get them purchased for $467 and they are also genuine BMW parts that Pete and Libby's claimed to have. They are rip offs. I have had friends that I know personally that know the owner and they have told me they have had conversations with him about him admitting to ripping people off. I went to another shop and got my inspection sticker with no problem and said there was nothing wrong with my brakes and rotors. DO NOT GO HERE. I had to learn about this place the hard way. Do not waste your money or time here. They give you a 2 year warranty with the parts but they charge you just as much as buying 2 of the parts so you are better off buying the part again if it even breaks. THEY ARE A SCAM AND RIPOFF. read more

My husband and I received a quote from Pete and Libby's a few weeks ago. The quote was $2400 to repair our valve cover, intake hoses, gaskets, and spark plugs on our VW Touareg. We felt it was a little high so we went for a 2nd opinion. I hesitated to take it to the local VW garage because I figured they would be significantly higher. I was wrong. They were able to do the same repair for over $1,000 cheaper and the work was performed by a certified VW repairman. I called Pete and Libby's to ask for clarification in the quote difference. I faxed over our papers from the repairs we had at the VW garage and spoke with Danny at Pete and Libby's. He said the price difference was because the VW garage only charged us for 4 hours of labor (which is how long it took) and that Pete and Libby's charge for labor based on what Mitchell's Auto Repair quotes for hours. Danny said "if you get a good technician that is fast then it can take less time." I'm all about saving money and time and using a good technician. I asked if it would have taken them less time if they would have charged less and he said "we charge by what the book says. If it pays 8 hours and only takes 1 then we charge for 8 hours...within reason". I was blown away by this. If I'm quoted 8 hours and it only takes 4...I only want to pay for 4! The rest of the $1,000 difference is because Pete and Libby's were charging me for "premium spark plugs" and a gasket that they said was not listed on the slip from VW. I don't need premium spark plugs...I feel comfortable with whatever the VW garage chose. I asked in my letter for my diagnostic fee back due to the variance in price but no offer was received. The other difference between shops is the warranty. VW garage warrants 12 months/12,000 miles. I believe Danny said they warrant 18 months/18,000 miles. I'm all about supporting local shops and the little man but not at over $1000 price difference! I truly felt like they were trying to take advantage of me. Long story short...go for a 2nd opinion or better yet save yourself the diagnostic charge and just go somewhere else. read more