My favorite dentist office! The hygienists are all so nice and do such a good job. Bonus the chairs…read morehave massagers in them

The best dentist in Kendall County. I travelled many miles after I moved for his excellent care…read more Plus the staff is kind and helpful. Five stars!

Great, clean and friendly establishment. Came in to get a temp crown and it was an easy going…read moreexperience. Dr. Martin was very professional and knowledgeable and did an excellent job in explaining what needed to be done and made sure i was in no pain.

Dr. Martin provided an excellent experience, he is very…read moreknowledgeable and friendly. I was scheduled for a filling and was instantly worry free seeing how well the staff worked together.

I'm glad I found them. I have deficiencies that contribute to some major dental issues. Add to that…read moresome awful experiences with various dentists. I have some pretty bad dental terror (the local shots don't work well on me so I had put it off too long. It's hard to find a dental office that has Saturday hours, accepts your insurance and offers sedation. Gentle Dental checked all the boxes so I gave them a try. The positives: The dentist was patient, gentle and friendly. The hygienists that I dealt with were awesome. The sedation process was mostly seamless. I feel so much better now. I am going back for a bridge in a few months. . The negatives: I was referred to their oral surgeon for some of my work. I got that bad vibe from him. I just don't think he "gets" dental terror. He also told me he could do all of my work under sedation in one sitting but the treatment plan I took home ignored the low profit procedures I needed. If I didn't read it, I would have been furious after. I asked the general dentist if she'd do it all under sedation. I took my chances and I'm glad I did. I also find the front desk staff to be hit or miss. Every question I ask gets a response "I'll have to ask my manager and call you back." Then I have to call again to get that answer and I sometimes feel they are mo more confident with the answer. Overall, though, I'm happy.

Our daughter went in for her regular six month check up. Previous six month check up X-rays were…read moretaken and nothing was found. My 18 yr old daughter is meticulous about her teeth cleaning. She brushes, flosses, and uses a water pick every day. She came home from this recent appointment and was told she had nine cavities!?!?! We just got a second opinion from another dentist with X-rays and there were zero cavities found. This place used to be good but now has turned into a money grab. I will be filing a formal complaint with the department of dentistry. This place could have wrecked her teeth.

Once the braces were on, my teeth started moving in multiply directions. They looked worst then…read morebefore the braces were put on. When the process was complete, I was still left with gaps between some of my teeth and still had an overbite. Dr. Laguatan was upset that I asked him for a permeant retainer. While putting in the permeant retainer Dr. Laguatan changed the shape of 3 of my top incisor teeth by shaving them without me consenting to him doing so. My front tooth looked like a Chiclet. (During this appointment I witnessed him yelling at his dental assistant while working in my mouth). While putting the permeant retainer in Dr. Laguatan stuck metal rods through my top gum line without numbing the area (this was VERY painful to the point I was shaking in his chair) I was shaking so bad that when he walked out of the room the dental assistant asked me on a scale of 1-10 how bad is my pain. It was so severe" I told her Very Painful. In truth my pain level was beyond a 10. I asked Dr. Laguatan to numb my bottom gums before putting rods through my gums because the process he was using was very painful. He tells me he doesn't want the numbing medicine to affected the cement binding process. He then stuck the metal rods through my bottom teeth (instead of numbing my bottom gums like I asked him to (he chipped my bottom tooth and caused my gum line to be moved downward. He had to remove the permeant retainer because there were still gaps in my teeth. Before he put the 2nd set of permeant retainers in, he attempted to reshape my front incisor tooth that looked like the chiclet. At the bottom corner you can still tell he shaved my tooth because one corner is still pointy. He shaved down a filling he put in on a tooth prior to me getting brace during my brace's appointment for no reason at all and now that tooth is sore and sensitive to cold and hot liquids/food. My new dentist had told me the only way to fix this issue is to get a Crown on the tooth he shaved because is now nerve affected and there is not a cavity on the tooth. When I asked Dr. Laguatan to remove the cement off my gum line he did so then at the end of my appointment Dr. Laguatan proceeded to say, "I don't know why you asked me to remove the cement from your gums because I just added it right back to your gums." Dr. Laguatan referred to me as Humpty Dumpty and home girl. Dr. Laguatan left the bottom permanent retainer and the cemented area on the retainer so uneven and rough that it began slicing the tip of my tongueDuring another appointment Dr. Laguatan pushed the head rest down while my head was laying on it and then asked me if that was more comfortable. Immediately I started feeling pain in my lower neck and upper back. Dr. Laguatan comprised the integrity of my front top and bottom front teeth by grinding a horizontal line across the top and bottom row teeth. Now I feel pain when hot and cold food or liquids touch my front top and bottom row teeth. After telling Dr. Laguatan my top and bottom roll teeth are now so sensitive to hot and cold food and it is even painful for my tongue to touch my teeth he tells me that I should try Sensodyne tooth paste. I let Dr. Laguatan know my pain was so serve that it lasted for days and I am worried that the nerves in my teeth are now exposed he cut me off and stated all we did was put wire and cement in the area. Then he proceeded to ask me questions about teeth that I did not say bothered me in an attempt to question my integrity. When Dr. Laguatan put in my removeable retainers it tasted very funny. My tongue began hurting. By night my tongue was burning. I removed the retainers washed them and soaked them in mouthwash. Instantly the burning on my tongue started to subside. The next 4-5 days my tongue was sore and swollen but not burning as much as it was before. The surrounding of mouth was also sore. The bottom retainer he put in my mouth had been altered or was defective. There were two razor-sharp metal pieces on each side of the retainer that stuck in the top of 2 of my back teeth. Dr. Laguatan didn't put braces on of my top moral teeth now food gets completely stuck between these teeth and it is very uncomfortable when I eat. When I told him food keeps getting stuck in my teeth, he started arguing with me and then took floss and acted as though he was checking the areas in question but never placed the floss in the areas in questioned, he just bypassed those areas. My new dentist has since told me they only way to fix this issue is to get braces again. I wouldn't refer Dr. Laguatan to anyone in this world. Run as far as possible from this dentist as you possibly can. If I could give the Dr. zero stars I would do so.

After I called Delta Dental this office was listed as "preferred " provider" however when I showed…read moreup for my cleaning they wanted payment upfront! I've never had this happen to me before. If that's how they operate I hate to see what kind of service this outfit performs on patients I've never felt so humiliated. I'm gonna report this to my insurance carrier so they can drop this jack rabbit like a hot potato. lol

Fall 2023, dentist suggested strongly that I needed to get bone grafting on my lower, front gum…read morearea. I had this done in January 2024 at an out-of-pocket cost of $3,000.00. I have a small area of permanent numbness and the specialist didn't care. March 2024, started the process of ordering new dentures (top and bottom). Dentist said that the bone graft was not sufficient and the fit of the lower dentures will not be favorable. Submitted dental insurance claim and my out-of-pocket payment to dentist of $880.00 was made for work to be performed. Between March and July 2024, multiple (6-8) visits were made and multiple molds of my mouth were taken. In July 2024, dentist presented me with the lower denture. When I asked to see the upper, he said that I had not told him that I wanted the upper as well. I pointed out that the estimate detailed the upper and lower and my out-of-pocket payment was for upper and lower, and that the insurance had paid for upper and lower. He seemed confused and agreed to prepare the upper denture stating that it would take about 4 more months. I don't understand what all the molds of my mouth were for if not for the upper and lower dentures. If he actually thought I only wanted the lower, the lower denture presented to me in July was nowhere near the correct shade to match my old upper. This Dentist skipped many steps in preparation for the upper because it only took about 7 weeks (2 visits) instead of his estimated 4 months. The teeth on the sample were smaller than my current teeth and I said that the size needed to be increased. September 19, 2024 I received the upper and lower dentures that were very small for my facial features but he said that "..I don't want to look like a horse...". They remind me of a child's baby teeth and are embarrassing to wear. I asked him to make some adjustments to the fit and he said that he will wait until I have sores to be able to see where to adjust. This seems wrong to me. I have been wearing dentures for 21 years and no other dentist ever said that. I will be going to another dentist for adjustments to the fit and I don't know if the dentures will be suitable for use because people have mentioned how small they look. Top it all off, the dentist wants $330.00 more dollars and cannot tell me why. Terrible experience and I suggest avoiding this dentist at all cost.

From the owner: We provide the following dental health services:…read more Amalgam & Composite Fillings Children's Dentistry Crowns, Bridges and Dentures Digital X-rays & Panorex Implant Restorations Orthodontic Treatment (braces) Zoom! Whitening Take Home Whitening Periodontal Screening Root Canal Therapy Cosmetic Dentistry: Missing teeth or spaces between teeth Discolored teeth Crooked or misaligned teeth Rotated or crowded teeth Small or short teeth