After I called Delta Dental this office was listed as "preferred " provider" however when I showed…read moreup for my cleaning they wanted payment upfront! I've never had this happen to me before. If that's how they operate I hate to see what kind of service this outfit performs on patients I've never felt so humiliated. I'm gonna report this to my insurance carrier so they can drop this jack rabbit like a hot potato. lol

Once the braces were on, my teeth started moving in multiply directions. They looked worst then…read morebefore the braces were put on. When the process was complete, I was still left with gaps between some of my teeth and still had an overbite. Dr. Laguatan was upset that I asked him for a permeant retainer. While putting in the permeant retainer Dr. Laguatan changed the shape of 3 of my top incisor teeth by shaving them without me consenting to him doing so. My front tooth looked like a Chiclet. (During this appointment I witnessed him yelling at his dental assistant while working in my mouth). While putting the permeant retainer in Dr. Laguatan stuck metal rods through my top gum line without numbing the area (this was VERY painful to the point I was shaking in his chair) I was shaking so bad that when he walked out of the room the dental assistant asked me on a scale of 1-10 how bad is my pain. It was so severe" I told her Very Painful. In truth my pain level was beyond a 10. I asked Dr. Laguatan to numb my bottom gums before putting rods through my gums because the process he was using was very painful. He tells me he doesn't want the numbing medicine to affected the cement binding process. He then stuck the metal rods through my bottom teeth (instead of numbing my bottom gums like I asked him to (he chipped my bottom tooth and caused my gum line to be moved downward. He had to remove the permeant retainer because there were still gaps in my teeth. Before he put the 2nd set of permeant retainers in, he attempted to reshape my front incisor tooth that looked like the chiclet. At the bottom corner you can still tell he shaved my tooth because one corner is still pointy. He shaved down a filling he put in on a tooth prior to me getting brace during my brace's appointment for no reason at all and now that tooth is sore and sensitive to cold and hot liquids/food. My new dentist had told me the only way to fix this issue is to get a Crown on the tooth he shaved because is now nerve affected and there is not a cavity on the tooth. When I asked Dr. Laguatan to remove the cement off my gum line he did so then at the end of my appointment Dr. Laguatan proceeded to say, "I don't know why you asked me to remove the cement from your gums because I just added it right back to your gums." Dr. Laguatan referred to me as Humpty Dumpty and home girl. Dr. Laguatan left the bottom permanent retainer and the cemented area on the retainer so uneven and rough that it began slicing the tip of my tongueDuring another appointment Dr. Laguatan pushed the head rest down while my head was laying on it and then asked me if that was more comfortable. Immediately I started feeling pain in my lower neck and upper back. Dr. Laguatan comprised the integrity of my front top and bottom front teeth by grinding a horizontal line across the top and bottom row teeth. Now I feel pain when hot and cold food or liquids touch my front top and bottom row teeth. After telling Dr. Laguatan my top and bottom roll teeth are now so sensitive to hot and cold food and it is even painful for my tongue to touch my teeth he tells me that I should try Sensodyne tooth paste. I let Dr. Laguatan know my pain was so serve that it lasted for days and I am worried that the nerves in my teeth are now exposed he cut me off and stated all we did was put wire and cement in the area. Then he proceeded to ask me questions about teeth that I did not say bothered me in an attempt to question my integrity. When Dr. Laguatan put in my removeable retainers it tasted very funny. My tongue began hurting. By night my tongue was burning. I removed the retainers washed them and soaked them in mouthwash. Instantly the burning on my tongue started to subside. The next 4-5 days my tongue was sore and swollen but not burning as much as it was before. The surrounding of mouth was also sore. The bottom retainer he put in my mouth had been altered or was defective. There were two razor-sharp metal pieces on each side of the retainer that stuck in the top of 2 of my back teeth. Dr. Laguatan didn't put braces on of my top moral teeth now food gets completely stuck between these teeth and it is very uncomfortable when I eat. When I told him food keeps getting stuck in my teeth, he started arguing with me and then took floss and acted as though he was checking the areas in question but never placed the floss in the areas in questioned, he just bypassed those areas. My new dentist has since told me they only way to fix this issue is to get braces again. I wouldn't refer Dr. Laguatan to anyone in this world. Run as far as possible from this dentist as you possibly can. If I could give the Dr. zero stars I would do so.

Dr. Zaidi is the BEST DENTIST I've ever had! I drive an hour to see him specifically lol, I don't…read morewant to find a new dentist. He listens to my concerns and tells me what he thinks. He also tells me how he'd like to go about helping me, which is amazing, I've never had a dentist explain things to me before but he will! Been coming here for a while now and every time I go it's a great experience and the ladies at the front desk are always very helpful and welcoming. They always show you a treatment plan before you go through with the next appointment, which is great to know how much it will cost before getting it done. And every hygienist I've had, has been very kind, gentle, and supportive. Everyone is very friendly and welcoming here!

Dr. Zaidi and Alex are absolutely amazing! I had a root canal and a filling done during the same…read morevisit, and I didn't feel a thing--not even the shots. Alex immediately made me feel at ease with her calming presence, which really helped ease my anxiety. I struggle with severe dental anxiety due to past negative experiences, and I also have trigeminal neuralgia, so I was extremely nervous going in. But this turned out to be the best dental experience I've ever had. I'm so grateful for their compassion and professionalism!

My daughter has been coming here for years. Dr. Nimry is Awesome and makes Trea'Sure comfortable…read moreeverytime while she's getting her teeth cared for. She's great with kids. Also, The receptionists are all very sweet and professional. Jayaira at the front desk was very helpful our last visit

Our daughter went in for her regular six month check up. Previous six month check up X-rays were…read moretaken and nothing was found. My 18 yr old daughter is meticulous about her teeth cleaning. She brushes, flosses, and uses a water pick every day. She came home from this recent appointment and was told she had nine cavities!?!?! We just got a second opinion from another dentist with X-rays and there were zero cavities found. This place used to be good but now has turned into a money grab. I will be filing a formal complaint with the department of dentistry. This place could have wrecked her teeth.

I LOVE Yorktowne Dental, I have been going there since 2008. What I like the most is that they…read moreschedule you with a regular dental hygienist - I know dentists are the "big dogs," but the hygienist is the one who really gets in there, and knows you and your teeth, right? I think it's a great way to care for patients - not sure if this is common now, but it is very different from my previous dentist. While I have seen 3 different dentists in my time at this office, I have seen the same hygienist for the bulk of it, at least the past 7 years - Jenny! She is just the best. So friendly and kind, easy to talk to ..... like, I love seeing her so much and have gotten close enough with her over the years that I took my wedding album to my last appointment to share with her. The reception staff is always very kind and welcoming, and if you need to reschedule they are helpful and NEVER rude about it. Honestly, this place is the least stressful medical office I have ever dealt with - I highly recommend them to anyone looking for a new dental office!

I wanted to like and trust this dentist because they were all very friendly, helpful and have a…read morenice office. Unfortunately, this was not the case in the end, and I have to leave my review based on the facts. I was told I had an abundance of cavities. Not a good start for me, and I should have sought an immediate second opinion but I think I was so scared of the prognosis, I just wanted to have the work done as soon as possible before things got worse. Before we even began, they quoted the wrong percentage covered by my insurance, and assured me it was accurate. So, knowing it was wrong, I had to call the insurance company myself and request that York Towne issue a prerequisite letter outlining costs of the procedures... And like magic, my quote was corrected. Over the course of my two of four recommended visits, (each quadrant of my mouth was scheduled as a separate appointment), I had multiple fillings. One filling in particular was located in-between two teeth, and up until their discovery of a cavity there, I had no pain or issues with it... not saying having a cavity means it has to hurt, but I could no longer floss in that spot without severe shooting nerve pain after the work was done. I went back and asked them to correct the problem, but even after vigorous filing, I still experience pain when flossing months later. When I finally felt overwhelmed and went elsewhere, a much more experienced and careful dentist told me I did not have nearly as many cavities as I was told. In fact, he asked if he could correct most of their work at no charge because a new set of x-rays showed they had rushed through the procedures and left several air pockets in the fillings which concerned him. After having some work done by a different doctor, I realized that a good dentist will take the time to craft each filling to make it feel as natural as possible instead of taking advantage of the patient's limited knowledge of quality dentistry.

Great experience! The office is very modern. The Doctor Steven and his staff are extremely…read moreknowledgeable and friendly. They immediately put you at ease. The quality of care is exceptional. I will definitely be back.

Scam want to do unnecessary work to your teeth for money get second opinion before letting them…read moreperform any procedures. set in the office was very rude ignored the entire time of trying to figure out how much their prices was that they were billing my insurance.

Friendly and professional from reception desk, to hygienist, to dentist! Felt valued as a person as…read morewell as a patient. Would highly recommend this dental group.

Ive been going to Dr. Villa for almost 2 yrs now. Her staff is professional & friendly. She really…read moretakes time to set you at ease and explain what's she's doing. She also understands how to prioritize any work that's needed with your dental insurance. She understands dental maximums & patient co-pays. I'd been hopping around for a few years, from one dentist to another. There was always something about them that turned me off. I can see staying with Dr Villa as long as she continues her practice.

I've been a patient for almost 20 years. Dr. Weinhold Has always provided me with excellant dental…read morecare. Just had implants done and they are amazing. So much better than the bridge I had. The procedure was easy and I don't even know they are there. If you need to replace teeth, do yourself a favor and have Dr. Weinhold use implants. They're the best and so is Doctor and his staff.

Started work that we didn't talk about. Kept messing up. Spent way too much time there over too…read moremany appointments.

Went to Prairie View Orthodontics based on recommendation from a friend. Also talked to my dentist…read moreabout braces but wasn't impressed. Decided to go with PVO and Dr. Zimmerman and couldn't be happier with results. The team there are great, fast/efficient appointments. The office is very organized and their treatment was amazing. I highly recommend.

Dr. John at Prairie View Orthodontics has been helping us out for two years now. My daughter's care…read morewas pretty difficult as bottom of her adult teeth was growing sideways under her baby teeth. Dr. John gave us hope. He seemed confident in being able to save her tooth and get it in the right place. He was always there for us if we needed help or advice. He is very carrying and does an unbelievably great job. We have been more than happy with the office staff as well.

i found dr. fee's treatment fees are unusually high.his secretary /receptionist laura is very rude…read moreand unfriendly. my husband and i were very good patients,we paid in full at end of appt,and always adapted to their schedule changes.

Ladies at the front desk are very rude. They complained the last time I came in because I had to…read morebring my baby in. Which was because they changed my appt to suit them. If you have kids or want to be treatly kindly steer clear. Even in non covid times they try to change your appt repeatedly. Told the gal I was going to leave reviews that reflect my opinions. She said she would have her lawyers come after me. Guess what gals? Let's pull up phone records from ore covid and see how you STILL were calling 20 times before appt to shuffle us around. I have a lawyer too. Sounds like you need your lawyers quite a bit. And you have a group of them? That says it all. Thanks for telling me I am an unhappy person. You are a real gem of a provider. Will miss you and your cheery staff!!!

Great, clean and friendly establishment. Came in to get a temp crown and it was an easy going…read moreexperience. Dr. Martin was very professional and knowledgeable and did an excellent job in explaining what needed to be done and made sure i was in no pain.

Dr. Martin provided an excellent experience, he is very…read moreknowledgeable and friendly. I was scheduled for a filling and was instantly worry free seeing how well the staff worked together.