Front desk and scheduling are kind and helpful. I also use the online portal and nurses and Dr…read more McDoniel are very responsive. I have seen Dr. McDoniel for a little over 5 years and I have always gotten 5 star service. Dr. McDoniel is patient, kind and knowledgable. She listens and I have never felt rushed. I have personally recommended her to many friends and family.

I've been a patient of CR medical group for about 22 years now. Maybe more. I have been going to…read morethis practice since it was located on Rte 30! I'm leaving a review because I'm upset and disappointed by my most recent experience at this medical group. I scheduled an appointment, which did not have to be same day, but they mentioned there was openings as early as 11am today (06/08/26). I ended up waiting over 70 minutes to be seen by the doctor. A 30 minute wait I would understand, but an hour and 10 minutes is crazy. Especially on a weekday that I need to be at my job. When the physician, Dr. Catherine McDoniel, entered the room, she acknowledged I was at the window looking out. I politely mentioned I was checking out the views because I've been waiting for a little bit. Instead of acknowledging the concern, she responded in a way that I felt was dismissive and confrontational, asking, "What did you expect? You booked the appointment same day?" and suggested I go to urgent care instead. I remained respectful and simply explained that I had expected to be seen closer to my scheduled appointment time. The interaction continued to feel defensive, and I ultimately left crying without receiving care. I asked the front desk to refund my copay, which they were able to take care of and apologized for what happened. After I left the building, the front desk called me again apologizing for what had happened. The front desk staff were kind and professional, but the physician interaction was upsetting and left me feeling unheard and disrespected. And I left without the medical attention I needed. I believe the multiple apologies I've received over this incident is important to note as it confirms this encounter was problematic. I do not recommend Dr Catherine McDoniel.

Dr Hersonsky has always been extremely professional If I…read moreever had to have surgery again my choice would be the same. So knowledgeable, kind, excellent caring exceptional bedside manners.

Dr. Hersonsky is the greatest neurologist in the area. I had surgery three years ago and I'm very…read moresatisfied with the outcome of the infusion to my lumbar spine....Unfortunately his associates reviews are not good.

Dr Sharma and his staff are phenomenal. There was time when the front desk wasn't polished. The…read moreladies and gents now are professional, friendly and often greet you by name. The practice care about getting you back to 100%. I recommend Pain and Spine and endorse all of the other medical staff I've the pleasure being seen by. Epitome of professional and on top of patient issues.

Whoever Gabby is, she is a problem at this office. I called to try and schedule an appointment and…read moreshe was extremely rude, stand-offish, and committed to not listening to me when I tried to explain who my insurance was through and why I was seeking treatment. After reading some of these reviews, I'm glad I didn't end up going to this location. My interest was to become a patient of Dr. Roland, but it's unfortunate that Gabby made this impossible. I often wonder how many Doctors are aware of how their administrative staff causes them to miss out on acquiring patients which effects their bottom line. If you choose this medical facility, just note some of their intake staff lack a certain level of professionalism.

I have been seeing Dr. Cheema for 10+ years. I would not see another doctor for my specific…read morechronic pain issues. Dr.Cheema LISTENS. There are so many doctors out there doing the "Ah ha. ah ha ...". They aren't listening to our needs. I had been going through hell for years. I was at my primary care physician's office and, again, going through all of these ailments. She told me about this Dr who had recently opened his office in Joliet. She went and made a call and that doctor would see me as soon as I got there (WHAT?!?!!!!). That was Dr.Cheema's office. When I arrived to his office, his staff was so kind and truly cared for my well-being. I saw Dr Cheema within a couple minutes after completing the necessary forms. Dr Cheema LISTENED and we developed a plan together to treat each issue as we could. I felt as though I was his only patient (which I definitely was not!!!). I was on my was to feeling better, whether it was with medication, acupuncture, injections and more. If you are experiencing ANY kind of pain: Headaches, knee pain, back pain, cervical (neck) pain, lower back (lumbar) pain, numbness, whatever it may be, please do yourself a favor, and please stop suffering through pain, even being uncomfortable, and call Dr. Cheema's office and get the treatment that is perfect for YOU. Everyone is different and everyone needs to be treated differently. My chronic pain is, most likely, completely different than yours. Do one thing for yourself, make an appointment And see Dr Cheema. Other perks of Dr Cheema's office: Physical Therapy, COOL SCULPTING, Botox (LOVE!)!!!! And so many quality products for everyone. Take care of your own self. It starts with YOU. Stop telling yourself you'll do that on Monday. Then next month. Complain and complain and if you don't do anything about it, you will continue to feel like poopy!! Most of us have healthcare insurance, Medicare, etc. - we pay for that!!!!!!! Use it!!!!! Make an appointment to see Dr. Cheema. What's the worst that could happen? Yep, not much!!!! And, when you do see him, tell him you saw my review on Yelp, and Yes, I am a NICE Karen. God Bless and I hope you see Dr Cheema real soon and start feeling much better.

I opted for a more holistic approach to my pain management and Dr. Cheema understood exactly what I…read moreneeded. I felt 50% better after my first acupressure treatment and I now live pain free with NO medications. Seeing a doctor who really cares, being pain free, and an overall feeling of better balance in my life are three major benefits I received from visiting and being treated by Dr. Cheema. I highly recommend Dr. Cheema and his staff and I hope that if you are on the fence whether or not to seek treatment, that you put away those fears and visit Dr. Cheema today.

Extremely sufficient, knowledgable and caring. I highly recommend Dr Saba Osmani for anyone looking…read morefor the right kind of care pertained to each individual. Her staff is as equally sufficient, the wait isn't long and they know how to treat their patients well.

Best doctor ever! Very knowledgable and friendly. Highly recommend her to anyone who's looking for…read morea competent doctor in the area. The office is new and professional and a blast to go to!!

Dr Olson was very professional and my wife was very pleased with him throughout all her…read moreappointments with him before, during, and after her surgery. He answered all her questions and was clear and concise with answers. Definitely recommend him as a Dr. Thanks

Dr. Olson was a great doctor. He took the time to listen to my concerns and really take care of the…read moreissue. He was knowledgeable and down to earth. I liked that he was very to the point with information to back everything up.

Super nice man. Great Doctor. Very busy man. My family…read morereally likes him. His staff and Nurses are also great.

We love Dr. Schubert!!! He takes his time and answers your questions. If he doesn't have an answer…read morehe will send you to right doctors who can help you. We have been going to him for years and hope to be for years to come. Deborah and Russ Evans

Dr. Afzal is a highly recommended doctor. I've seen him now for several years. He treated both me…read moreand my husband, who had rectal cancer. Dr. Afzal is the one who discovered his cancer. Some of his office staff is another story. In my experience, they were indifferent to my concerns. They were annoyed with me calling and asking questions about my condition. My initial visit was with Marie. She told me I may need to change my medication for my Gerd. I had a swallow test. The doctor who did the test told me I had a problem with my throat going into spasms. I assumed it would be addressed by Dr. Afzal or his team. I'm a person who needs a little patience from the person explaining things to me. That is not something they have. I like everything about Dr. Afzal . Great doctor , great bedside manner . In my opinion, the Office doesn't complement. Dr. Azal's way of treating patients. A staff member referred me to another doctor to address my problems. The woman who called to inform me of that was cold . I recognized her from previous calls. She had the same flat and cold way of speaking.

Professional and thorough. Staff is lovely. Quick at return calls and easy to make an appointment…read more Scheduling procedures is quick, easy and all questions answered.