Our brand new (first time owners) hot tub was deliverd today. The 3 gentleman were very friendly,…read moreinformative and professional. They cleaned up the packaging that came on the hot tub. The put the hot tub exactly where we wanted it. Explained everything that they needed to and answered all questions we had. Highly recommend them. We can't wait to get it all set up!!! Thank You Ted and Cindy Foster

If you like shitty service... Then then definitely buy your tub from these guys…read more Been waiting a year for side panels on my spa. Same excuse All all the time " I'm new in the service department, but I will definitely help you out" Had other issues regarding leaks and pumps Only to take care of them myself due to a lack of response from the hot tub people I have asked to speak to the owner multiple times only to get shut down. It seems as though the owner is hiding behind his employees and does not want to hear about service complaints. Quite embarrassing if you ask me. Can't even imagine not getting back to my customers more than a day later. My tub currently has no side panel which is exposed to rodents and Weather. Once again... I'll take it up on myself to clean it up I rarely rarely write bad reviews... I'll always give the business a benefit of the doubt. But in this case, these guys are just bad to deal with. Stay away!!!!

We purchased our pool and hot tub from this company 9 years ago. Nothing but pleasant dealings from…read morestart to finish. Of course there were some bumps but that is what has lead me to write this review. The customer service. In a time where there is almost no customer service or care/concern for the customer, Waterworld, from the friendly faces you see every day getting water samples or buying chemicals for your hot tubs and pools to installers and all the way to the ownership (which have always been willing to get involved with anything required) and let's not forget sale, it has been an absolute pleasure to deal with all of them and continue to purchase chemicals, have pool openings and closings and God forbid when something requires repair or replacement, they have ALL gone above and far beyond what can be expected of any business. Especially when it seems like most businesses cannot be bothered to correct an issue or simply assist a customer with a concern or need. So I give Waterworld 10 stars out of 5. Extremely friendly, more than happy to assist with any need or request and the ownership has always been willing to get involved when required or requested. Cheryl, Katie, Anna, Jane, Chris, Gerry, Andrew, Garret and so many more. thank you for being who you are as individuals and as a business family. I cannot say enough positive about this business and its employees and owners.

Fantastic experience! Responsive, professional and friendly. Called them to re-assemble a pool…read moretable. They were great to deal with, arrangements were simple, good pricing. Installers came by when scheduled, again professional and friendly; did an amazing job putting the table back together. Highly recommended.

The older sales lady in this store is very rude, does not speak to her customers nicely. They are…read moreequipped with many parts, and a variety of tools. Sadly I will never go back because of the way I was treated. I also phoned Sundance head courtiers and filed a complaint.

Definitely not the place to go. They don't stand behind their products. They do not offer refunds…read moreor even credit notes. But even worse, they don't let you know of this policy until you go to return something and they point out the fine print on the receipt.

One Landscape did a fantastic job on my front yard landscaping! They completely transformed the…read morespace from plain and drab to absolutely stunning -- and they did it all in just one day! I couldn't be happier with the results and highly recommend their work

Even over the Victoria weekend, Chris set the wheels in motion for repair of my Hot Tub. I was…read moresurprised and appreciative of Chris's diligence. A followup call came on Tues.

Excellent service and superb knowledge. Love what they suggested for our home!read more

From the owner: Our specialty is not in what we design, but in the style in which we design it. Whether a…read moreresidential design, commercial project, hospitality design, show home or destination project. We ensure our clients expectations are not only met but exceeded. Our spectacular studio showcases all our design business has to offer. The retail space exhibits Canadian made, American and International furniture, home decor and accessories. The showroom highlights intriguing vignettes that show various room, kitchen and bathroom displays. We provide you with a comfortable, friendly atmosphere where you can discuss your needs for your home or commercial project, renovation, or furniture purchase. We can source through one of Canadian made furniture suppliers, have pieces custom created, or we can look through one of our many International providers. We offer a range of services, including, floor planning, kitchen design, home staging, interior and holiday decorating and exterior design. With numerous years of practice in interior design our combined experience will transform your project from dreams to reality.