We have used Classic Aire for almost nine years and have had service calls and twice-yearly checks…read moreover the years. A new HVAC system was installed in our home in late March this year and everything was done professionally and neatly with no messes left for us to clean up. The system worked great until the incredibly damp and cool spring when the AC was having real trouble dealing with the humidity in the house. But Faszold--and its mother ship, Classic Aire Care--kept sending out a couple of stellar technicians to check and adjust the system until they got it right. And this was warranty work--we did not pay for anything as they tweaked settings and made the system work in our home. Anthony and Steve are true problem solvers as they continued to address individual parts like the thermostat and fans and they finally got it all worked out so that the system is able to keep our house below 50% humidity. It was a frustrating time but the company has been responsive and supportive. Mike Faszold was also amazing and continually answered my calls and texts during both pre-sale and after install time. This company stands behind its installs and comes through on its promise of good customer service. Check around but believe what they tell you.

Called this morning and they were able to fit me in today for a service call. Their technician…read morediagnosed the problem as being a bad circuit breaker and not a furnace issue at all. I appreciated the honesty! He had to leave to get a new circuit breaker and came right back to replace it. I'm happy with the service - prompt and courteous - but I am not thrilled with the high cost. The service call was $89 and a new circuit breaker should cost only $20-$30. I was charged $331.50 total, which I've been told by neighbors is very, very high for such a simple fix...Oh well. At least my furnace turns on now.

This company does not disappoint! Great knowledgeable technicians. There are a lot of choices,…read morebut this company is the greatest!

I have been a customer with Stay Cool Climate Control for some time. They are a Family owned…read morebusiness that cares about their customers. They give fair pricing and do put their customers first. Highly recommend!

If I could give 10 stars I would. They are professional, quick and efficient! I needed the pull…read morevent cleaned. I called the sticker on the vent from 1985 and this company was still in business! I knew then, this would be a seamless experience. The guys came in cleaned the pull vent and even gave me some items that fell through the vents in case I needed them. It was worth it! I can breathe better with the pull vent cleaned!

the repair i had done went back to being a problem again about a week after the way-too-short 30…read moredays warranty time period had passed. when i called, i was told that they can't help me. they should be ashamed of themselves to tell someone that, after only a week of being out of the warranty. couldn't they at least have offered me some type of discount? yes, they easily could have, but didn't. greedy, inconsiderate, and unprofessional is how i would describe this company. do not do business with them!! if you do, you just might regret it, like i do.

Tyler did a fall furnace checkup. Two weeks later the humidifier fell off the furnace and broke…read more He tried to deny that he hadn't properly refstened it, but after my in-person visit to the company they agreed to install a new humidifier at no cost. For that reason, I had them do a spring checkup, Emma claimed the heat exchanger was cracked, the fly wheel needed cleaning, and the a/c compressor was "over amping." I had a different, highly reputable company check the furnace and a/c, and they found that none of this was true - neither the furnace nor the a/c had any problems. Also, Emma did not provide a written a written description of her service and recommendations, and they have not provided the promised receipt for the payment of the second inspection. They are either incompetent or dishonest, very possibly both.

I have a 2 yr old HVAC system purchased from Swiss Air. Recently my furnace was not heating…read moreproperly and a severe winter storm was days away. Tyler came out and found no issue with furnace. 2 days later Bill came out and after 3 hours found that the thermostat wasn't communicating fully with furnace. Still no repairs made. Bill returned a day later and moved thermostat to lower level next to furnace in so it worked thru winter storm and gave me a bid of $400 to move thermostat back to original location in family room. After reviewing the path of the wires through the garage, up into a closet, and finally in through the wall, I decided their were too many possible points of failure and decided to leave thermostat in lower level but needed it moved over a foot so as not to impede doors covering HVAC area. Bill said the cost will be the same per company regs and wouldn't re-bid the job even though it was significantly less time and labor than the previous bid. He also needed to reconnect the A/C so I guess I'll find out this summer if that was done properly. I cancelled on the spot and will hire another HVAC company in the future to move the thermostat 12 inches to the left so I can close the closet door and test the A/C. I'm extremely unhappy.

Ben Stokes had his workers change two ac coils. They had a cheap price and man did they do cheap…read morework. What a hatchet job. I had to go to Home Depot and get sheet metal and fix it myself. It was leaking everywhere. I'm not convinced their work will last long at all. The worst part? It's been 6 months and after repeated calls and texts, Ben still hasn't paid me back the $900 for my warranty reimbursed. This company and Ben don't Deserve your business.

December 30,2022. Great work, very professional & thorough, would highly recommend their services…read more Thanks so much Ben, & Trevor for a job well done in diagnosing, trouble shooting, & replacing the furnace circuit board in a timely manner.

A few weeks ago, Paul from Grasser Electric installed a new fixture and lights in my home…read more Everything was pit into motion with ease. Paul has helped me a few times and his work is always first rate. This is the place someone should consider for their electrical needs,

I'd give the Grasser Electric Team more than a Five Star rating if it were available…read more An excellent experience from start to finish. Upon calling Grasser I was greeted by a personable, pleasant, professional, and efficient young lady, Kate. She patiently and carefully listened to my purpose for calling, assessed the best option, and quickly took action scheduling a Service call to arrive at my home within 30 minutes of me calling. I immediately received a text informing me of who / identifying the Service Technician that would be responding to my call and when he would arrive. The Service technician Mr. Lewis arrived on time, well briefed on my electrical concerns / requests, and ready to go to work providing an immediate near term solution and follow on long term options. While on the service call, Mr. Lewis went above and beyond to personally and professionally address our questions and concerns to ensure we were comfortable with our current situation and fully understood our options going forward. He quickly jumped in and took care of our immediate needs / concerns following up with accurate estimates for all of our options in obtaining a permanent solution. Mr. Lewis, as with Kate, was personable, professional, knowledgeable, competent, and quick to act. Grasser Electric is well represented by both Billy Lewis and Kate. I came away from the experience with a feeling of family, a group of professionals, a true Team that loves their work and has a customer first approach. I recommend Grasser Electric for all of your electrical needs. Give them a call.

I was very pleased with the outstanding response and service that Premier Heating and Cooling did…read morefor me when my air conditioning unit failed to keep my house cool. The service tech was very professional and after his inspection, he explained the problem and the repair procedure. He did an excellent job repairing the unit and made sure everything was running fine and was cooling properly. I also called and talked to the owner and his front office employees. Everyone was very polite, friendly, and professional. They make you feel respected and treat your situation as their top priority. I will be recommending this company to everyone I know in the future if they ever need any heating or cooling work. Great company!

Mr Ross received over $32,000 from my nonprofit over a month ago to install refrigeration equipment…read morefor our grocery store. He has to this day not even half way completed the work and the few panels he has installed is shoddy work. The agreement has expired and he refuses to return our funds. I am forced to delay my project while taking legal action to get our funds back. He does not have the resources and expertise he claims and isnt a registered business with the State of Mississippi. I would not advise anyone to do business with this company.

Excellent response time and quality work! It is appreciated and I will definitely call again!read more

Called to request repair service on my air conditioner circuit breaker. Apparently the number is…read morehis cell phone.....with very poor reception. I think he said his name was Matt but he kept breaking up. He answered with a plain "Hello" so I made multiple attempts to confirm the business but after his rude responses (putting it gently) I was turned off, thanked him for his time and said "Disregard". I prefer to support the small guy, hence my call to him, but just because you're a small business owner doesn't mean you're exempt from practicing professionalism. Can't trust spending my $$$'s to someone like that.