We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

I have been taking my cars to this establishment because my parents and Grandparents had for years…read more They are thorough, they don't try to sell you on things, they are accessible, and they go above and beyond to take care of their people. I couldn't recommend them enough! Specific shout out to Travis and Scott for all of their help recently!

Wasn't impressed. Brought my own oil and filter to be…read moreused. They dropped and damaged my filter then charged me for a replacement. Their solution for me was to go to a local auto part store and lie getting a damaged filter and get a replacement. All I wanted was an oil and filter change but they were in too big of a hurry to listen and added services on I didn't want. When I was all done and ready to pay I had to wait 10 minutes. I don't think I'll be recommending them to anyone.

Our old Ford Ranger suddenly lost its AC. Premier had good ratings and is open 7 days a week! The…read moreowner saw the car on Saturday, demonstrated the cause to me in a few minutes, ordered the part and installed it today, Sunday! That is hard to beat. He seems very honest and explains everything. I asked him about any other issues with our 26 year old truck. He pointed out some problems that should be addressed but none were immediate necessities. I plan to go back and have the work done there. Highly recommend.

i had my vehicle towed to this shop since this was listed as a preferred shop by my insurance. the…read moreshop has had a recent incident and at least one of the shop bays is closed but there is signage posted that they are still open regular hours and accepting business. I was contacted on Monday that they would be able to begin working on my vehicle between Wednesday and Thursday. as of today, Thursday, I was contacted by a different person from this business claiming that they had attempted to call me yesterday, but from a personal phone and left no voicemail, stating that the shop is closed and will not be available for work for up to two more weeks. the people aren't even communicating with each other and are wasting peoples time and money. they need to fully post that they are closed to business and tell tow companies and insurance not to bring vehicles in until they are functional again. this is outrageous and a complete waste of the last five days where I possibly could have had it already looked at and addressed at an actual shop that is operating normally and honestly. highly dissatisfied and disappointing.

I have had a couple of opportunities to take my car to Mark's. I have been impressed with their…read moreprofessionalism, their thoroughness, and respect for my questions. I recommend them for the value of their work and honesty with hard questions.

Went to have routine service light-initiated check up. A few items were recommended including oil…read morechange. They then told me I needed major replacement of rear end strut and ball joints to the tune of $2300+. I got a second opinion and they told me those parts were doing just fine, I didn't need them replaced and I was being taken advantage of. Mark's Auto Repair tried to rip me off for over $2000. Do not ever go there if you value your money and if you do and they recommend a big expensive repair, get a second opinion.

We had taken our Dodge truck in; when we got it back, we noticed much later there was an issue with…read moreit. It's seldom driven, so that's why we noticed it so late. They had us bro g it back in and took care of the issue. They stand behind their work, which is hard to find these days. Highly recommend them.

Worst ever , got my truck home and next day puddle of tranny fluid on the garage floor !…read more Owner of shop is a lier , told me more than one lie ! First one was he said my truck took 10 gallons of fluid ! Second one it would take two hours to do the work ! 4 1/2 hours later I got the keys to my truck . I give this shop a -5 rating ! I would not recommend this place to anyone.

I have to give a big shout out to Dylan at Driveway Doctor. I found myself with a badly…read moremisbehaving van while visiting Oak Harbor up from Redmond WA. Engine light was on and intermittently flashing, which is not good news. Got a recommendation to call Dylan and I'm sure glad I did. Though he had lots going on, he came to my current location, knowing that I was pretty much stuck. He worked hard and diligently on my van systematically working through a diagnostic process as the OCD did not give a definitive direction. While we could not figure it out on the spot, I left it with him while I rented a car to get home. That evening, after hours, he had some ideas and returned to work on it and it worked. What a dedicated, diligent and nice person. So refreshing to find someone so dedicated to his craft and committed to helping us out. Great guy, great work, and reasonable cost. I highly recommend the Driveway Doctor for any an all automotive work.

From the owner: We are a mobile auto repair service that comes to you. We can provide service while you are in the…read morecomfort of your home, business, or office all while avoiding costly towing fees and exorbitant service bills that traditional auto repair shop quote. Give us a call today and experience high quality auto repair at a fair and reasonable price.

They went above and beyond to fix my truck after a serious issue with our transmission caused it to…read moreneed to be replaced. They got us back on the road ahead of schedule and gave a bunch of great advice. We thank you and will be back in the future when other needs arise!

My truck was making strange noises and vibrations and the Skagit Transmission crew quickly…read morediagnosed that a U-joint was failing and they quickly fixed the problem for a reasonable price. Skagit Transmission is a very busy shop and they still had time to care about an unscheduled job. I was very impressed with their professionalism and diligent service.

My experience with Gateway has been nothing but stellar. I have used them for oil changes rather…read morethan going to my dealership. And what I experienced was NO pressure on needing to change and cabin or air filters every time! I asked about them and they said they didn't need changing. The dealership pressured me EVERY time to get new filters. Last visit was for a Cooling system fluid flush and they changed the filters then, all at a reasonable cost and time frame. Avonly at the front counter is personable and friendly. On one occasion where I chose to wait for my car I watched her help customers and take calls. In one instance a caller wanted some sunroof help. She explained that they didn't service sunroofs. She referred them to another place that does and told them if they couldn't find help there they would take a look at it as a courtesy to see if they could help. Another example of their excellent customer service was after I had paid I happen to mention the spoiler on my Sante Fe hatch was loose and a nut had come off that secured it. She and another technician came out and in less than 10 minutes had it properly back on and checked all fittings to make sure it was safe. (no charge) I miss this kind of hometown service. I will patronize them and share my experience with others looking for the same awesome treatment.

I am absolutely grateful for the wonderful customer service given during my car emergency, from the…read moremoment I called about availability to the point the service was complete. They were extremely kind and compassionate and got me in and out thankfully, they stayed true to their word from the start which I appreciate the most and their communication was definitely top tier. Not to mention the service itself, they repaired my car and got me back on the road as promised even with their busy schedule. I am more than satisfied with the highly professional service I received while here on a very stressful day for me.

This man is an encyclopedia when it comes to anything to do with car repair let alone diesel engine…read moreand transmission preventative maintenance and total repair avoidance. Helpful, knowledgeable, he will treat you right. Cannot recommend him enough.

My tow truck accidentally pulled into this business and since my mechanic shares the same last name…read more(turns out they are brothers) I asked for my mechanic... The man who "greeted" me simply stated "I hope you're ready to be r4ped." I was stunned and asked "WHAT?" And he repeated himself. Then went on to absolutely shred my mechanic. I don't care what kind of family drama you've got going on - save that for Thanksgiving. And honestly, it tells me WAY more about this bloke than it does his brother... who has only ever been fair and kind. Run like the wind from these clowns.

Always a good experience. Friendly, professional, excellent problem-solving. Plus, a free ride!read more

If I could give more then 5 stars I would…read more Wednesday night I went to drive home to enjoy my day off Thursday at home, knowing my alternator was giving me trouble. I planned to fix it. But i only made as far as 5 miles down the highway south of mt Vernon. I got my car towed to anacortes automotive. After hours and left a voice mail. I came in at opening and explained the symptoms and what work was recently down. They fit my car into the schedule the next day. My battery still under warranty, at Les Schwab, needed to be replaced. And they took the time to goto Les schwab and get a replacement battery and fix my car that day sonic was ready for pick up when I was off work at the refinery. They went above and beyond. I highly highly recommend Anacortes automotive.