DuctDusters definitely deserve a 5 Star rating, they are simply top notch in every single aspect…read more You will not be disappointed and I am confident in recommending them to family and friends. They go way above the norm, something they should be/are proud of and we really appreciate. Thanks guys! Happy customers

I knew my dryer vent hadn't been cleaned in years. Called the Bloomington office and an appt was…read moreset for the next morning. The serviceman surveyed the situation, explained what solutions were recommended, and priced the job before he got to work. Thought the charges were reasonable too. Very pleased with his patience and attention to detail. He made sure to re-affix the outside dryer vent outtake thing, and put the lid back on the entrance to my crawl space. Hurrah! I feel much safer now, and will call on them in the future.

I hired Aire Serve Springfield, IL to furnish and install an AC condenser, coil, and fabricated box…read morefor my 950 sq. ft. mobile home. After the installation I noticed the exterior disconnect was installed behind the condenser, the line set not supported from condenser to interior unit, drain line not present, floor penetration not properly sealed, no permit. I spoke with Joe and Jill and they explained they would send the technician out to correct the deficiencies. Jill squared away the permit. The technician came out to relocate the disconnect, install two support straps for the line set, sealed the floor penetration for the line set, and a surprise pvc drainage line installed for condensation. The city of Springfield, IL inspector came out and noticed the condenser was not level and the code required safety caps were not installed on the refrigerant connectors. Apparently, code required for theft purposes. Aire Serve was very responsive with scheduling the technician back for eliminating the code violations. My suggestion to Aire Serve is to educate/retrain technicians on industry codes. Three stars for a basic installation to take three trips for code compliance and for the technicians parting words "Try to have a good day."

I called about a repair on my furnace. We had a poor installation, and the inspector asked for…read moresome repairs. I was told by Air Serv that no one could pull a permit for an existing furnace, and that I would have to replace the entire furnace and air conditioner system. I told them that the inspector specifically asked me to have licensed HVAC guy pull a permit to have it repaired - it was mostly an issue of placement - and they tried, again, to sell me on a whole new system. They were polite about it, and if you want a whole new system, maybe they're great. But repair was not something they were interested in.

Just had Randy & his team here to clean all the ducts in our home. He was very through and…read moreextremely knowledgable. He taught me about my home's ductwork. I'm very happy to found such a great company!

From the owner: Randy's Exper-Clean has been servicing the Decatur area since 1979. Carpet, furniture and air duct…read morecleaning are our specialties. We also offer water extraction and stain prevention with Scotchguard and 3M.Customer service is our number one priority. We use safe products for your children and pets and fast drying time after the service is complete. We also accept credit cards.Call Randy's Exper-Clean today for a free estimate and fast professional service!

We have always used Stanley Steemer and are always satisfied; however, the job that Randall did was…read moreoutstanding. We have light grey carpeting which had many spots and, when he was through, it looked like new. He also offered us a special of getting a second room cleaned for no additional charge. Although we didn't expect it, it was greatly appreciated. Finally, his manner was totally professional and courteous. He is an outstanding asset to the company. Many thanks!!

I filed the below review back on 4/24 and never heard from the company…read more We spent over $700 on that day for a host of services and yet, no one from the company offered to help, investigate or refund any or all of the cost. If Stanley Steemer had taken the theft seriously, I would have commended them for taking action. Instead they ignored it and I assume the thief is still working for the company. Shame on Stanley Steemer. 4/24 Review: Have used the Rockford Stanley Steemer before but, had a crew out on a recent Saturday to clean carpets, tile floor and, ended up adding cleaning of a leather couch while they were on the job. This was a pretty big job. 1. I was not quoted accurately for the couch cleaning and when the bill was tallied, I was charged a huge amount for a simple wipe down. 2. One of the crew members helped themselves to my mother's purse. Took the whole thing with them. While we missed pulling it out of the room where the couch was cleaned before they arrived, apparently too tempting. 1 crew member was on her own for an hour in that room and just took it! They TOOK a 92-year-old woman's purse. Her SS card, Veterans Admin card, cash, credit card, checkbook. We filed a police report, and I called the manager of the facility. I was not offered anything but a "sorry - hard to hire, staff is normally good...." Careful before you invite them into your home. Very disappointed and appalled.

I got a promotional flyer from them and a dog that when needs to throw up prefers carpet. The price…read morewith the coupon was good and I decided to try them. The pros: They got to my house on-time, did a job faster then I thought it will take. The carpet became visibly cleaner overall. I am writing the review without checking if it's dry, but I am certain it will be much faster than after using hot water cleaning services. And the price was good, thanks to the flyer. Now the cons: The guy came in (very) dirty shoes, with dried-up mud on the side, did not put the disposable booties on even after I asked him if he is aware that the shoes are dirty and just kept walking on wet carpet with (very) dirty street shoes. Even the overall it got cleaner, the stains from my dog are still visible. And finally, I did not get receipt from the guy. He mentioned that he is an Aerus(former Electrolux) sales rep and from the get-go tried to figure out if I am in the market for a vacuum or carpet cleaner. Maybe he makes more money from the sales and since I was not inclined to buy, he lost interest and did not bother to be a bit more professional, but I do not recommend their service to anyone. I am not sure yet how good the machines are, although I have my doubts about that, too since after shampooing the carpet the vacuuming was "recommended" upon drying. So if I do not comply, where does the dirt go? Didn't it stay right there, on the carpet, but now with dried shampoo for a company?

From the owner: Clean water isn't a privilege -it's a necessity. While city filtration systems can reduce some…read moretoxins, they often fail to reduce certain chemicals and minerals. In fact, public water can contain up to 20% of a person's lead exposure. You can keep your water clean with help from Aerus of Springfield. We've been installing top-quality air and water purification systems since 1924.

They did a great job of carpet cleaning. The price was quite fair for the amount of carpet that…read moreneeded to be cleaned.

This company is super professional and has 40+ years of experience. Our carpets look brand new! I…read moream so happy we chose Satisfied System. They were fast to respond to our request for a quote and they were the cheapest. I can only recommend Anita & Rick.

Sharp did a wonderful job of cleaning and detailing our car. We were very pleased and would highly…read morerecommend them.

Joshua did a wonderful job detailing our car! Will use him again and I recommend his service.read more