We've been customers of HR for 8 years upon the recommendation of…read more family members already living here. Outstanding service every time. Case in point: we had a problem with our humidifier recently. HR was out that day to fix the problem. Noah was an exceptional technician who diagnosed the problem and repaired it. Highly recommend this company.

I love that their employees have been through the union's 10 -12 month apprenticeship program along…read morewith its continuing education requirements. I trust them way before I trust a do-it-yourselfer handyman. Their billing is slow. I prefer getting things paid off quickly. Sometimes there's a 4-6 week delay.

Pricing a bit high .. But they showed up on Time, did the…read morejob and left They r about 25% higher than others

Would not recommend. Was not happy with the service. Had to remove a post due to a settlement…read moreagreemen.

Ryan came today to check my furnace fan and found a wire disconnected. Fixed. While here checked…read moremy air conditioner unit too! Reasonable cost, honest. Didn't over charge. So appreciated.

Rich came out to my house and repaired my furnace. He did a very good job. The price was a lot…read morelower than I had expected. I highly recommend him for any of your heating and cooling needs.

WOW! Air conditioner took a dive last night, figured I…read morewould deal with it in the AM to see how long the wait would be to get it looked at. Called this company at approximately 10:30 AM, they gave me an appointment window (same day!!) for 11AM to 1PM. Tech was here at approximately 12:30 or so and did a complete check on the system, replaced an antique condenser and filled the Freon. He was out of here by 1:15. System works great and the pricing was extremely fair. Eades is my new "go to guy" for my HVAC/plumbing needs. Great job! It was awesome to find a Springfield company that didn't try to screw over seniors.

Just wow. I have been putting off replacing my AC unit outside the house. NEEDS DONE. I am so…read moresick of begging contractors for help/ bids/ responsible communication. I would rather take a beating from 25, 10 year olds, than try to get a home improvement job done. Found Eads on Yelp. Called. Ron answered, we scheduled a consult to investigate my need. Ron showed up right on time. Walked me through a couple of options, answered my questions and the job was DONE and paid for in less than 24 hours. Price was very reasonable. I can't remember a job that completed and left me feeling treated as fairly as I was by Eads, on this job. I will never call a different company for HVAC work. THANK YOU EADS!

Our air conditioner wasn't putting out enough cold air to turn thermostat off. I called Bob Bergen…read moreto ask a few routine questions such as: How much was a service call?, When could he come out?, and Was there anything I could try to maybe fix myself or help me help him diagnose my trouble? He gave me a couple suggestions to try. He was dead on with his suggestions. I called him back told him what I discovered and we scheduled Bob to come out the next day in between 10 am and noon. He showed up at 9am and was out of here by 10 am. He charged me exactly what he said the price was probably going to be if that was the only problem. I am very satisfied with Bob Bergen/ his team and would recommend him to anyone. He will always receive my business.

Unfortunately on a January Saturday with a foot of falling snow, my furnace went out. Bob and I…read morewere both snowed in, but he talked me through ways to keep my house warm. He came Sunday to inspect the damage. Unfortunately as I had feared due to the smoke coming out of my outside vent, the entire furnace needed replaced. Bob showed me exactly what was wrong with a video scope inside the furnace and told me how much the replacement would cost. He also offered me space heaters, but fortunately I already had two and a gas fireplace. On Tuesday, his employee James came and replaced the furnace and I was relieved to have heat again. They were both very courteous and helpful and I would definitely use them again. I had also used Bob several years ago to replace an air conditioner.

Our air went out sometime this morning. We didn't realize it until noon or so. I called Comfort…read moreAir, Lisa said she would see if she could get someone by to assess the situation. As usual, she called me back within 15 minutes and said Seth would be by very soon. A new capacitor later, we're back to cooling air! Great company, great people and beyond honest. We recommend them completely! 5 STARS!!!!!

Extremely responsive - Knew exactly how to diagnose and correct the problem... Even had the exact…read morecapacitor needed on the truck! Showed me how much freon was needed and how the price would be calculated. This companies business card goes on my home bulletin board for future reference!