My husband got his car stuck and high centered on a weekend. Few days before that, it snowed and…read morerained. Unfortunately, the car he was driving wasn't designed for steep roads, it's not a four wheel drive, let's put it that way. He didn't really need it to be towed since it's driving fine. It just needed to be pulled out. It was weekend and unfortunately he called them without calling around or checking out their review first. He initially got quoted for $225 to pull the car out from the mud. They were 30 minutes away. When they came, it took them less than 15 minutes to hook up the car and pull it out. Then he got charged for $445 which was basically double from what they initially quoted him over the phone. He was pretty much under a virtual gun barrel because he took it with faith that what they quoted was exactly what he will pay for. It's already a hefty sum for $225 just to pull the car out, but to be charged almost double the price without even getting towed is ridiculous. The most that he got charged before for getting towed for 15 miles is $150 and that's already a hefty sum 3 years ago. But these guys are the winners for shyster of the year. When my husband recounted what happened, I went ahead and started reading other people's reviews. I don't normally do a review on a business or service that I do not have personal and direct experience but in this case, I will make an exception. If a business is reviewed and gets 20 reviews giving them 1 star out of 36 reviews, there must be a very good reason behind it. And if they have a common theme why this business was given a 1 star review, it certainly is good to pay careful attention. We understand fuel cost and inflation, but this is highway robbery. Caveat emptor, buyer beware.

if I could give a zero I would. this was the most horrible tow truck place in the area. drive shows…read moreup says can only drive 30 miles an hour. get to destination went to pay gentleman and he says have no change and we don't do receipts. call to question this and basically get called a liar and they try to tell me i didn't want my money back it was a tip. yes I believe in tipping but not the amount that was owed. then they call my phone over 20 times in a row leave a message once but decide then they will just keep calling non stop very unprofessional

Be very careful when dealing with these guys, I bought a Honda 420 rancher 4 wheeler and requested…read morethe title for it. After many sorrows and to keep a long story short, I did get a title but it is not for mine. So I have a valid title for someone's 420 rancher out there, and I never did receive mine because it had a lien on it that they didn't want to take care of

Just had a great experience with Hirt through their "side business" doing AAA roadside service…read more Woke up this AM to a car that wouldn't start; after I called AAA the Hirt tech was at my place in Midtown Harrisburg in under an hour. He performed a quick battery test, confirmed that the battery was the issue, and replaced it on the spot. The gentleman was knowledgeable, efficient, and friendly--definitely made a crappy morning much better.

A great mechanic! Came to me and fixed my car in a timely manner. Bret repaired my axle seals as…read morewell as my control arm. He also changed my oil and repaired an issue I had with my brake lights. Great mechanic and has very reasonable prices. Will definitely be recommending his services to family and friends!

From the owner: Auto repair, small engine repair, free quotes, bring the shop to you! read more

I have always received honest and prompt service. Everyone is polite, courteous and professional.read more

I told them I wanted a diagnosis and an oil change they fixed my car without me telling them too…read moreand charged me 325.57

Damn buck hit my F-150 out of nowhere at 0dark thirty while headed to KY from NJ. After dialing 4-5…read moreother spots, Towman answered the call. Please tell, efficient, and most helpful in assisting me with the circus. Towman aka Eric is the guy to call when in need of a tow! And please don't forget to tip, he's worth it!

Unfortunately had a bad experience with this Tow company. I had called to schedule a tow, they…read moreprovided pricing told me they would call back once they had a driver available. I had called back an hour later and they said they could do the tow but not that day. Ok, no problem. We agreed for 11am the following day. 2pm came around the following day and I had not received any word or call for payment. I sent them a text following up asking what was going on? Crickets. I called and was immediately hung up on, followed by a text stating "We forgot and dropped the ball, call you in 20min". They never called back. Clearly they don't want my business and it's a shame I had to tell both dealers who were expecting the car it wasn't arriving on time. The timeline for auction is also now affected. Very poor customer service.

You know that auto dealers always exaggerate in what they ask. Faulkner Nissan wanted me to change…read morethe whole power steering wheel, and two breaks, along with bleeding the brakes. They were asking for over $2300. I was wondering how I could've gotten into trouble with the power steering since I only use my car to go to my job as a school teacher, and it's 5 minutes away. Greg checked it and said it only needed adjustment. All in all, it costs $1300, including alignment. The bigger surprise was that the car got detailed for free. He even checked the battery and cleaned it, which I had completely forgotten about, and the Nissan dealership didn't even mention it.

I called this guy and gave him my issue and says he would be out the next day. Next day comes he…read morenever showed up. Couple days later I called him and asked if he could come out he said yes. He also asks me to give him my information after I texted it to him. He never showed up the second time. I do not recommend this guy!

Was traveling when my car broke down, and I had it towed here. They got me in quickly, found my…read moretransmission leaking and the clutches burnt up. They got a used one and replaced mine quickly and efficiently at reasonable cost (relative to how much it could have been). Helped me out when I was in a tough spot, highly recommend.

Excellent, timely and honest service. I would highly recommend for any transmission work!read more