Did not have a long wait ! Thank goodness - chairs are OK!…read moreWaiting area is clean! etc. Staff was very pleasant,etc Is where I go and will continue to go for work, inspection, etc on my car!

I called 7/15 to make an appointment for our Mercedes service, rep told me to drop ioff 7/23 @8AM…read more The day prior our spare car wasn't done elsewhere so I called Dales asking to push back a day, she couldn't find our appt then said you were scheduled today 7/22 @8am? I told her that's impossible, I texted my husband 7/23 & wrote on calendar. She said well I cant get you in now until 8/21. I thought that was too far ahead & she put our appt incorrectly. We went elsewhere (Crowne Auto next day appt) so we didnt have a chance to use their service. Rep should write in appts as she gives them on the phone to better organize for future clients.

Very good experience with this shop. I needed a transmission and received a replacement at a fair…read morecost and got my van back in a respectable time.

The store was fantastic. The only problem I encountered was that they contacted me to authorize a…read more$292 repair, yet when I went to collect my item, the total was $511, and they were unable to justify the increase when I inquired about it.

My husband always takes his Hondas here and is happy with the service. I usually take my Acura to…read morethe dealership, but I only needed an oil change and a few little things checked and this is closer for me. I dropped my key off the night before. They called me around 11 the next day to tell me what they did. Joe asked me some more questions about me about the issues I was having and explained in detail what they checked for and found. I was able to pay over the phone so I could pick it up after hours. They left my key under the mat with the bill. I was very happy with the service and liked that he took the time to explain things to me. The prices were also very reasonable.

I went there on a recommendation. my friend hadnt been in a while but said they were quite…read moreprofessional. i was immediately impressed, someone answered the phone, made an appt, and then they took all of my contact information. the place also had a nice key / car drop service. awesome! i was first told a certain rate, then it was increased by about $120 within a few minutes. an error they said. fine. when i reviewed the bill, the parts pricing seemed really high. I know that people can double pricing, but i really wasnt expecting those high prices. the labor and balance of services sounded fair. but the pricing mark up really rubbed me the wrong way. the big kicker was i took the car in because it wasnt starting all the time. i had some work done on it including a fuel pressure something or nother, vaccum hose and a sensor. they test drove the car, everything, ran well. happy camper. two weeks later my car didnt want to start. i asked the mechanic if they can look at it again (for no charge) to see if it was related to the work they did (and obviously i knew this could be a new problem, because i have an older car). the mechanic brought up my paper work and said that they had done x, y and z on the car, didnt mention the fuel pressure. and said that what was happening to my car was that it wasnt getting fuel or didnt have a spark. but they did not offer to take it in and look at it, saying that it would've been a different problem. when i mentioned the fuel pressure thing, they said 'oh, well we did those things not because they were causing the car to stall (originally) but because they were the only things that stood out as need of major repair.' I was disappointed because i wasnt asking them to fix the possibly new issue, but i felt like they were being shady. and then i asked (to gage the situation) what it would cost to get my car's oil changed. they said (paper work in front of them) that depending on my car's filter it could be $50. i got my oil changed a more local mechanic's for $30. i guess i couldnt help but feel that... they werent being upfront and honest with me. when i told my friend that recommended them, she said that they should've at least looked at the car again. that would be the professional thing to do. having this single experience with them, i would not go back again nor would i recommend the place. I would like to have more experiences to judge them on, but i dont want to risk spending more money or having more related issues with my car. :oP

Got back to me right away. Great estimate. I look forward to my appointment Thursday . I have so…read moremany people to thank I'm making a part 2 lol Thanks for everyone who contacted me. This is my first time using Yelp and was so stressed because my regular mechanic is my friend and he was on vacation when the brakes went out. I felt so much better when I found people who would help me . Special thanks to Charlton at C&A Automotive for making me feel at ease and gave me a great deal . It turned out to be the brake job from hell because of the poor workmanship of the last owner . An hour project turned into a 3 and a half hour nightmare. Charlton worked his ass off and kept a good attitude . We're both talkers and that helped our mental health. Lol I can't recommend to highly. You need a car repair done he's the man to get.

I utilized Yelp to locate an auto mechanic familiar with the Alfa Romeo Stelvio. I found Charlton…read moreof C & A Automotive Services through sending a Yelp project inquiry. Charlton messaged me back within 15 minutes. I explained that my throttle dashboard light came on, and Charlton said I might need the $70.00 diagnostic test to turn it off and determine the throttle problem. Charlton also asked me about the size of my engine. I scheduled an appointment and canceled it because the throttle light went out. Perhaps it was the below-freezing temperature and my attempt to drive my vehicle without sufficiently warming it up that prompted the throttle light to come on, I will definitely contact C & A when my vehicle does need servicing. I appreciated the messaging that helped me determine what my vehicle needed. What's valuable? The excellent customer service in fielding my throttle concerns is worth noting.

This place just came up as recommended wen I was searching for a repair facility. Fortunately for…read moreme, unfortunately for my kid, I knew all about these wanna-be mechanics from a few years back. Long story short - their head mechanic didn't know how to check oil properly on her Nissan crossover? (name escapes me) Three times in the shop and they tell her the oil is over full. I go in, act dumb and ask if they could show me how to check the oil since I got blamed for it anyway "your dad is over filling it" Stooge pulls dip stick and proclaims "see overfill again by twice" Me - "flip that dip stick over" Dude had no words because the other side had NOTHING on it because they drained 5 quarts the day before because "it was overfilled" I promptly asked the gentleman "if you toss a stick in a bucket of oil, is it possible to only get oil on one side of said stick?" Note: these cars/engines have an oil drain back hole directly above the dip stick which covers it with oil several inches up the stick, on one side. Even a moron knows to wipe the stick and reinstall to check and look at both sides. A not-so-certified village idiot should know these cars are best checked after they have sat awhile, regardless this poor village idiot was happy to run out 5 minutes after we arrived and check it without ever having a towel in mind. Way to go imbecile. Needless to say, it never left the place and the motor was hammering because they told her to run it and I want putting oil in it again for them to blame me for overfilling. A few days later we stopped in and find in an attempt to get the warranty co to pay for a motor, they blew it up. The one lucky actually told us what they were doing. Obviously totally oblivious to the fact he was saying they were trying to commit insurance fraud. Good luck if you go here or if, like my kid, AutoMax sends you here because their shop is backed up. These geniuses will fix your vehicle right up like Dewey, Cheatum & Howe, attorneys at law would fix you up on legal issues. Well, that statement isn't fair. The 3 stooges deserve more credit than that when it comes to being lawyers.

Needed to get my wheels fixed immediately. They were able to get me squared away as a walk in and…read morewere very helpful!

No matter what service I need for my vehicle, I'm always welcomed on the phone with any number of…read morethe techs. They work with you for appointments and if you have to wait, there's a sitting area. I've been going to this business for years and have been satisfied always, oil changes are quick and you're out the door, inspections are done and you receive a list of the work that has been completed . I feel confident no matter where I'm driving that I had a good mechanic take care of my vehicle. Keep up the good work, anytime I'm with someone who always says I don't know where to go. I mention Tire Mart.

Great service. Trustworthy! Fair pricing. Friendly customer service. Convenient location.read more

Middle of the night they answered and took awesome care of me dispatcher answered all my questions…read moreand helped me get out of a bad spot. Tow truck was there in flash and the driver was outta this world. I'd call them for a tow any day or night

while in their company tow truck, the driver was driving like a maniac and gave us the middle…read morefinger while laughing like he was being funny. while explaining this to my 7 year old granddaughter, she said, I wouldn't want that crazy man to tow our car. Sad when a 7 year old has more sense than an adult being paid in a company vehicle. I see why you get so many bad reviews....thumbs down...total losers

Took my car here for a brake issue after already losing 2k at a different shop for an air…read moreconditioner issue. M & S thoroughly checked my car out and even checked up on the air conditioning. They found that the new condenser that was put in appeared to be bent. They took time to take pictures and explain in detail what it should look like. I was able to take my car back to the old shop for a proper replacement. They did great explaining my brake issue as well and all the steps I could take. They were very detailed and efficient. Thank you for great service! I will definitely be using this business again!

After returning to the area, and after 50 years in California in law enforcement, I was recommended…read moreto M&S for my vehicle inspection and service. In CA I was a commercial vehicle inspector with the CHP. I know vehicle inspection and preventative maintenance from top to bottom! My wife told me of her past experience with repair shops. 2 State Inspections ago, she was told she needed brakes and tires! I said no, we will take it to M&S. It, to this day, still does not need either! Mac and Dave are very friendly and will not sell you what you do not need! I've been going there for over 6 years! I highly recommend M&S for all of your service needs! You'll be glad you found them as I did! Terry D Spahr Retired from LAPD and CHP! Hershey.

I would not recommend this place for regular auto service. They might be good with transmission,…read morebut I doubt that they would be good at that either. Their mechanic can not even check the compression of a cylinder correctly....they "checked" 3 cylinders and were wrong on all three. Way off. They then refused to service my pickup because they couldn't figure out what was wrong with it, but were willing to charge me even though it was their mistake. The other place figured it out in less than an hour and had me on the road in 3 hours, even without an appointment!. Emory had the truck for 5 days and also charged me $362.48 and didn't fix anything! Then when the "regional manager" says to call him, he doesn't answer his phone and his vmail is full so you basically get hung up on. What a way to run a business. Do yourself a favor and go some place else.

I had a terrible experience with Emory, and I feel completely let down…read more About two months ago, I was told I needed a new transmission. A friend who owns a garage recommended Emory, so I took my car there. They replaced the transmission for $7,500. Roughly a month later, while driving home from work, my power steering suddenly locked up right after getting off the highway. I had to pull over on a secluded road and wait 90 minutes for a tow truck. The car was towed to a nearby dealership for inspection. A couple of days later, the dealership called and asked if my transmission had recently been replaced. They informed me that the power steering line had not been secured when the subframe was reinstalled--which caused all the fluid to leak out. This led to a $258 repair. I obtained photos and the damaged part from the dealership and reached out to Emory. The owner was polite but denied responsibility, claiming they had worked on a different part of the engine. However, he asked me to come by so we could look at it together. When I mentioned that the dealership had confirmed the subframe must be removed to replace the transmission, his tone and body language changed. He called over a technician, who said he couldn't remember the specific car. After a pause, the owner offered to "split it" with me. At that point, I agreed, just wanting to be done with the whole situation after multiple trips and phone calls. He said he'd mail a check in a week since he didn't have the money on hand. Two weeks and four follow-up calls later, he told me I'd have to come pick it up in person. By then, I felt completely taken advantage of. I had simply asked for Emory to take full responsibility and cover the $258 repair--I never asked for compensation for the time I spent stranded or all the follow-ups I had to make. His final response to me was, "I'm sorry you feel that way." So in the end, Emory only covered half the cost of a mistake that was clearly theirs. I lost $128, 90 minutes on the side of the road, and several hours of my time chasing answers. I know Emory has a good reputation, but based on my experience, I cannot recommend them. I've already told my friend to stop referring anyone to this shop.