I don't usually write reviews, but this place absolutely deserves one…read more If you're anywhere near Charlottesville and care even a little about your car, do yourself a favor and come here. This isn't your typical quick "in-and-out" wash -- it's the kind of place where they treat every vehicle like it actually matters. The attention to detail is unreal. Every inch of my car looked refreshed, from the spotless exterior to the interior that somehow felt brand new again. What really stood out was the care. You can tell this is a small business run by people who take pride in their work. No rushed jobs, no missed spots -- just honest, meticulous effort. Even the little things, like the way the tires were finished and the interior trim was cleaned, showed they go the extra mile. Customer service was just as impressive. Friendly, professional, and genuinely appreciative of your business -- which is rare these days. They took the time to explain what they were doing and made sure I was happy before I left. It's not just a car wash -- it's craftsmanship. I'll definitely be coming back, and I'd recommend them to anyone who wants their car to actually look and feel clean, not just "washed." Diana Adkins

This place really impressed me. I don't think I could find a spec of dirt on my car if I'd even…read moretried. It looked brand new and it even lasted because of whatever they used.

Totally screwed up location. 1 out of three bays took a credit card. Seriously??? At least put a…read moresign out saying the location is largely closed...

Careful here. 2 skinny guys with mullets, neck-beards & backwards ball caps came in my stall…read moreselling meth or weed. They got upset when I said no. Got over charged on my card but I don't think I'm going back to "work it out". Cancelled the card instead.

Good place to wash your ride. Good water, great soapy brush, excellent spot free rinse.read more

This place had been a clean car time saver! If I need to get a car wash, I know we're to go. Does a…read morevery good job considering it is a drive through car wash! I've never tried the diy bays, Just the soft brush and brushless. I personally like the soft brush the best. I have a decent size truck and it fits no problem. I even had an issue where it took my money and never worked. When I called in the mishaps I was guided to get my voucher coin, came back the next day as directed and presto. Fixed machine and clean truck! This place has been an easy go to!!

I went to the car wash because my truck was dirty!! After I came out there were still a leaf on the…read moresunroof and stuff all over the hood. It is not sap but probably pollen from the trees that sat and got dirtier while I was on vacation for a week. I asked the guys that were drying it off to see if they can get that off.. They said we don't scrub. I.e. we don't get your vehicle clean. Moral of the story "if your car is dirty, don't go to the car wash" :-) Or at least this one I will try Tiger wash next. Cost $21 before tip

Pairs for the wheel deal which included tire shine and rim clean and they only did one side. They…read morenoticed there was a car behind mine and it felt like they wanted to hurry so they let me go. I got out to check later and they missed the whole other side. This isn't the first time they've done this either. I give everyone a chance but twice? Lack of quality service...

The automatic car wash only sprayed soap on one side of my car and stopped. I waited thinking it…read morewould continue and the whole thing shut off and the front door closed. I had to go to a self wash bay and finish washing the soap off the side of my car.

Stopped here along our road trip route.... had a lot of salt, sand and grime on our Ram from the…read morehighways and roads. This touchless wash was everything we needed to get our blue lady sparkling again! Reasonable prices too! Would highly recommend if you are in the area and need a quality wash!

Great place: friendly, efficient, effective! Also was easy to "cancel" when car repair re-painting…read morerequired no automatic car wash for 90 days. She said to call back when the car is again ok to wash and they will re-activate our same membership! She was so nice and quick to take care of our problem!

BUYER BEWARE! I bought a $20 single car wash and told the service attendant that I did not want the…read moremonthly membership. I was signed up for a $50 per month membership without my consent and Tidal Wave refuses to refund me for a service I did not even order. They are saying they have no way to verify I didn't ask for it. Common sense would show that if a customer ordered an unlimited monthly wash, but never used the car wash one time in the following two months, they didn't order it. Apparently this is a common scam at several of the Tidal Wave car washes in our area, as my bank said they have dealt with quite a few complaints about fraudulent charges from numerous customers.

Many of the car washes near by have memberships but are usually not worth the price. This place…read moreshould upgrade to having a membership better pricing then the rest many people would come

Great touch-free wash! Convenient location, easy to use, beautiful wash. And accepts American…read moreExpress, while others I've gone to have not.

I wanted my 6 month old care detailed after several trips to the beach and countless day trips with…read morea crowd. Tynell responded immediately via text and showed up early at the appointed time. The car didn't look this good when it was new. People from the office across the street came over and got his card because they saw the car shining from across the street! Temps were near freezing and there was some wind but pulled up and got to work. He did an amazing job and is a delightful person. I'm going to be a regular.

I contacted them on Sunday via Facebook about getting my headlights restored and my windshield…read morecleaned. I got an immediate response and they came out this morning. My car hasn't shined this nicely in a long time. They even did some additional tidying up on their own and I can't be happier. Superb service and superb clean up. Best of all, they came out to me and didn't leave any sort of a mess and were done in no time. I'm very impressed by how friendly and respectful these young men were. The prices are excellent and i definitely got more than I expected. I'm sure to be a regular customer when in the area. Low prices, great service, and they come out to you... it doesn't get better than that!

I went there yesterday hoping it would not be issues as it has in the past. I wanted to support…read morelocally but unfortunately the experience was not any better! I used a cash app card to pay. I always lock my card obve im done. Yesterday it said it charged $10 in the past it had done that but updated to what i actually spent a day or so later. When I was done it said my total was $6.00. I received a text message stating this morning stating it had went back and charged $16. I tried taking a picture of $6 it said I had spent right after I was done but I couldn't get in my car quick enough to take a picture! My experiences have not been good at this place at all!

This supports the athletic and academics to my alma mater from my understanding. Recently, the…read moreowners have upgraded the car wash to a touch Free system which has been a welcomed addition along with the beautiful neon lights they installed. I frequent this car wash any time I'm in the Stuart's Draft area. For those unfamiliar with this location they also have vacuums located in the back as well as 2-3 handheld wash bays. I love the Cougar Car Wash!!!!! I would like to see more of a variety of air fresheners :)