The team @ Pawmenities were outstanding as I had my dog there for over a month due to travel…read moreoutside the country. The communication and daily updates were excellent. My dog was so happy with the care he received he didn't want to come home. Highly recommend Pawmenities for peace of mind. Whitney

I am very disappointed with my experience with Pawmenities before the service even started, and I…read morewant to share my experience for anyone considering leaving their dog in their care. I made a boarding reservation for my dog and paid a 50% deposit on June 10. When I needed to adjust the boarding dates, I contacted Pawmenities a week before the scheduled service multiple times by email, text message, and phone, but I received no response for several days. The automatic phone system was especially frustrating because it directed me to communicate by text message, but my text messages also went unanswered. The lack of communication was extremely concerning, especially since this was my first time using their service and I needed to feel confident about where my dog would be staying. Because I could not get any answers, I drove to the Lynnfield location expecting to visit the facility. I was surprised to find that it was only a pickup/drop-off location and not the actual boarding facility. I requested a tour of the boarding location, but my request was never addressed. Two days before the scheduled boarding, after several days of trying to reach them, I finally received a text saying they could accommodate my dog on the requested new dates. However, my concerns were never acknowledged. There was no explanation for the lack of communication, no apology, and no follow-up regarding my request to visit the facility. At that point, I no longer felt comfortable leaving my dog in their care. I canceled the reservation and requested a refund of my deposit, but I never received any follow-up communication or reimbursement. A boarding service requires trust, communication, and confidence, especially when it involves the care of a pet. Unfortunately, my experience before the service even began did not provide the level of communication and reassurance I needed.

Our family loves Happy Pet Care! Mary and her team are amazing! They take the best care of our…read morepup and are always flexible with our ever changing schedule! Lucy is always happy to head out with Jen and she sends the best end of day reports! I highly recommend Happy Pet Care!

I love Happy Pet Care! My dog, OC has been with them since was a puppy- she's 8 now! Mary the…read moreowner, has personally called me or texted me anytime anything came up with OC- like she got sick. They are so accomodating to my busy scheudle and have been able to help out last minute, NUMEROUS times. OC is obessed with Jen at daycare, and she couldnt' be sweeter to my dog. Thank you for 8 years of wonderful service and care!

I hate writing a negative review and would normally just let it go, but I can't in good conscience…read morerecommend this business for daycare as my life and my pups life has been completely altered after sending him here. I moved to Boston in November and decided to send my dog to daycare and boarding here as it's close by to my home. Previously my dog was in daycare for years in our other city we lived in and he absolutely loved it. Immediately upon arriving to this location it is incredibly small. I believe they take the pups on pack walks so they're not inside the whole day. It's so small inside I don't see how they even have enough room to play. I started sending my dog here on Saturdays and I noticed he would start crying when we would turn onto the block. I'd drop him off and he would have a complete meltdown and I didn't understand why, as the staff here is incredibly kind. I also had to start traveling for work, so when my pet sitter couldn't stay with him I'd send him to boarding, which they'd transport him to their Roxbury location. It was like pulling teeth to get any updates on how he was doing. They don't answer their texts sometimes for a full day. I had to beg them to finally start uploading a report card just to know how he was doing or if he was ok. The lack of communication alone should have been a big enough red flag to stop sending him here, along with the stress he seemed to be under upon drop off and pick up. In January I sent him for boarding for a work trip and a couple days after I picked him up he got incredibly sick. He ended up having to be hospitalized for a couple of days and I paid almost $10k in vet bills. They said he likely caught something from another dog. Several months later, again after a work trip he now won't let any of my dog walkers approach him with his prong collar. I don't know if maybe someone at the Roxbury location handled him aggressively with his collar, but he's 5 years old and has been wearing this collar since he was a year and a half old. We have never had issues with it until I started sending him here. I have no idea if something happened to him at that location since their communication is abysmal. A couple of days after this, I saw a Facebook thread of a woman who sent their dog here for a simple nail trim and they gave her pup back with a popped blood vessel in its eye and said they had no video footage to provide when she asked. Everyone in the comments said that a popped blood vessel in the eye is a sign of strangulation, and people started sharing their terrible experiences about this place. This would make sense why my pup doesn't want anything near his neck anymore. I'm not sure why there aren't many google reviews, but there were hundreds of comments of people sharing their unsettling stories here. On top of the financial stress this has put me under, I've also had to completely change my work schedule to walk my dog since he doesn't trust any walkers anymore. I now have him in a harness and have been doing more training with him, but I've had to cancel all of my travel for work because of this. I've never had any behavioral issues with my dog until sending him here.

They are friendly and very pleasant people. My dogs love going there! They do a superb job. I…read morehave two Cocker Spaniels, and that breed requires a lot of detail and time to clip and groom with a proper Cocker Spaniel cut. They are patient and attentive to details. This is the place to go to get your dogs groomed well! I can't say enough good things about them!

5 out 5 stars hands down. They really care about my pup and it shows. The staff greets my pup with…read moregenuine care and thats why im loyal.

Will not be returning as myself and my dog had terrible customer service. My dog Oakley has been in…read moredoggy daycare since she was a puppy and has always loved it. Prior to going to red dog, she has gone to 2 different doggy day cares (due to relocating). People used to ask me how I knew she liked going and I told them "it's because she's always so excited to go inside and usually drags me in the door. At her past daycares, the workers were some of her favorite people. When I moved to Boston, the was NOT the case at the red dog resort. In fact it was the opposite, as she was dragging me away from the place and was visibly shaking when I would drop her off after her first couple of stays. I told the front desk person I was concerned but gave them the benefit of the doubt and simply asked they give me a call to check in later that afternoon to give me some peace of mind. Nobody called me. This happened TWICE on two separate occasions back to back. When I picked her up the second time I told them how frustrated I was and they told me that the daycare is very big and busy and they can't keep up with call requests despite being told before that it wasn't a problem the day prior. They also told me that the manager Bobby would give me a call to rectify this and after over WEEK he never called me. I have still not heard from anyone about this except for a text message from them that ended with them continuing to string me along waiting for a call. Their customer service and management seems to be run poorly and appears to be impacting the quality of their care (as evidence of my dogs physical reaction to going into their care). I am very frustrated for my dog and for myself for giving them so many chances.

I wouldn't board my two small dogs anywhere else! The dogs get picked up and returned home. They…read morehave large outdoor areas where they can run, and the dogs sleep in the living room, not in crates. The owners are outstanding.

I don't usually write reviews, but I feel it's important to share what happened after boarding my…read moredog here. When I picked him up, he seemed unusually withdrawn and upset -- something I've never seen in him before. A couple of days later, he became protective of his food and even bit me, which has never happened in the past. This behavior change makes me question how he was treated or what kind of environment he was in during his stay. I wish I had more transparency about how the dogs are handled and supervised. For anyone considering this place, please make sure you ask detailed questions about their care routines and how they manage stress or behavioral issues. I'm honestly heartbroken and won't be bringing my dog back.

My Daisy has been going here for at least 2 years for grooming. I definitely recommend them for…read moregrooming. My dog is very stubborn and not easy to work with, but her groomer Jess does a great job, and she's very professional.

Great service love the groomers they always do a nice job on my dog never have a problem making an…read moreappointment I definitely recommend them!

We LOVE Monica and Pedro! Our dog thinks of them like a second family! We appreciate all they do,…read moretheir flexibility, and how attentive and knowledgeable they are.

Monica clearly loves cats and has gotten along very well with my tabby, Reese. She is reliable and…read morecommunicates well which puts me at ease while I am away knowing my cat is in good hands. I highly recommend Monica.

Sweet Bea was so well taken care of by Shari over the New Year holiday. It was my first time…read moreleaving Bea (just adopted her December 8) so I was really nervous. I got daily picture and video reports, and Shari kept me informed of Bea's eating (which was a concern for me). She even brought over a sample of dry food for my picky cat baby to try and she's eating it! Shari visited at the same time each day which kept Bea in her routine, which I really appreciate. Working with Shari included a meet and greet with Bea before I left, and she was very responsible and flexible with figuring out logistics with visits, keys, etc. 10/10 would recommend if you're looking for a cat sitter in the Fenway/Back Bay/South End area.

We all miss Sheri!…read more She has been our cat sitter for many many years. Now that I've moved to Florida, I appreciate her even more. She is incredibly reliable (before she arrived, I had horrible experiences with other reputable cat sitters) and the cats like her - not an easy feat for all three of my cats. I highly recommend her as a sitter - and wish she would move to Florida as well!

We love Melissa and her staff. We have been bringing our dog Nash here since he has been 3 months…read more He goes here 2-3 times a week and jumps out of the car to go meet at the gate. I would strongly recommend The Dogmother to any and everyone. Rates are great and your dog could not be in better hands.

We are so grateful for Melissa and the care she gives to our rescue pup! Our pup was not a good fit…read moreat other daycares, and the care Melissa provides has allowed us to keep her. We highly recommend her service.

I would look elsewhere for other groomers. Although the location is great, Dewberry is very…read moreexpensive for the quality they give. I've gone here 3 times, the first time was better, but then since then they have charged more, done lower quality work, ignored requests (which is simply just a breed cut typically), and really don't seem to appreciate the business they receive. You can go to a chain like pet smart or petco and get a less expensive cut for better quality. On the positive, the location is good and they do have a nice retail section of the store with dog treats, toys, supplies, etc which are nice.

Wonderful people, our cavalier loves going there. He's always happy to go and they do a great job…read morewith styling this breed