I scheduled a haircut for my 4-month-old puppy. At no point during booking was I told she does not…read moredo haircuts for puppies under 5 months. That was only mentioned once she arrived at my home, after the appointment had already been set. From the beginning of the visit, she seemed annoyed that my puppy was barking and commented that she was "loud." There was no effort to help my puppy feel comfortable or ease her into the grooming process, which is especially important for a young dog's first grooming experience. I also told her that my puppy tends to resist handling and she responded with "too bad". She proceeded to put a neck leash on her and began dragging her when she would not cooperate. I expressed concern about the use of a neck leash and the way she was being pulled, and she responded that my puppy was "fone"and that she "wouldn't strangle herself." Throughout the entire appointment, I was extremely worried about my dog's safety due to the cold, dismissive handling of a very young and anxious puppy. In addition, we were not satisfied with the result. We paid $105, and she did not provide an all over trim which was the entire purpose of booking the appointment. Based on this experience, I would not recommend this groomer. A gentle, patient approach and clear communication about services are essential when working with puppies/animals, and neither was provided here.

I don't live in the area, but I've been traveling back and forth to Traverse City since January…read moreafter both of my parents fell seriously ill just three months apart. Between caregiving, work, and constant travel, my own needs--and my pets'--have had to take a back seat. My poor Cavachon was long overdue for grooming, and after having to cancel yet another appointment with his regular groomer, I found Heather online and reached out on a whim. She responded with genuine kindness and compassion, and even stayed late on a Friday just to fit us in--knowing we wouldn't be regular clients. Not only was she incredibly accommodating, but she also did an amazing job. My pup looked (and smelled!) so much better and clearly felt great afterward. I truly can't say enough about Heather's professionalism, talent, and heart. If you live in the Traverse City area, I highly, highly recommend her!

They are extremely kind and caring! It's hard to find a company to trust with our fur babies and…read morewe've used Bokhara at least 6 times since last year. No need to look anywhere else!

My dog Charlie has severe separation anxiety and won't let me leave our home without him. I have a…read morevolunteer position where I must leave him three days a week. I knew that Bokhara had been in business for many years and had a good reputation, so I decided to take him there . Charlie loves Bokhara and Erika and Shen who treat him like one of their own. He gets ao excited when we drive down the driveway and jumps out ot the car and runs to the door and scratches on it until I let him in. He loves to play with the other small dogs and he gets lots of exercise. I have had Charlie groomed at Bokhara and Erika does a wonderful job even though Charlie tries to bite her! I had taken him to PetSmart in the past but they will not let me schedule appointments there and one other groomer cut him quite badly and didn't even telll me so I quit taking him there. Another reason I would recommend Bokhara is how reasonable their prices are for both boarding and grooming.I don't know what I would do without them.

After much research and knowing what a good kennel is to look like, this place is beyond amazing…read more I am so happy my friend at Penrods Canoe Livery recommended it. As soon as we pulled down their beautiful path you could hear dogs playing and staff interacting. I first peeked around a very nice wooden fence with a viewing area to the fenced in play area and the happy dogs confirmed the sound from the drive. As soon as you walk in you are greeted by an employee at the front desk. Or one appears within minutes (they have multiple employees but if you did as me and created a surprise visit, its good to know they are always alert and the staff was happy to greet me and my puppies). The took my puppies to one of the play yard to interact with other dogs about their size and energy level. I was provided a tour. Remember they were not expecting me so it was even more pleasant to see everything spotless, no unpleasant odors, some older dogs happily resting on cots with the more energetic broken up into different play groups and yards outside. They even have an adorable puppy room (my puppies being a large breed were a bit large for that area, but was in use and was staffed. Since then I have used Carol's Acme Creek Kennel many times. My puppies jump up and down with excitement as we get close and cannot wait to get out of the car. We have normally used the day care, but I just boarded them and when I returned they were bathed, happy, not anxious at all and the feeling was similar to dropping your kids off at kindergarten the first time and want to stay and play. Thank you Carol and the entire team for taking such good care of my 2 very large puppies. oh and check at their website, it has all of the pricing. And as most places they do have a strict pick up time unless you call to say you will be late, but in my mind thats to avoid everyone from taking advantage and being late. Again sort of like aftercare with human children. This is a wonderful place.

Staff are okay. They dont say much or tell you about your pet's day. I always had to ask. Our…read morebulldog ended up with kennel cough after a few weeks of going there.

I would never board my dogs till I found out about Beaus Chateau! I've been boarding dogs there…read morenow for three years. I receive live videos and pictures of my dogs playing everyday with their buddies! They are excited and happy to arrive there ....vs their action, for example, when going to the vet! I look forward to their report cards too as they are very funny! I have two large dogs 10 and a 2 yr old doodle with the zoomies! The groomer here also does a great job and I highly recommend them as well!

Wonderful place to board your dog, cat or small animal! The owner goes above and beyond to provide…read moredifferent options for boarding your pet as well as providing top notch treats and bedding.

Our dog had not been boarded before and due to medical reasons we needed to board her for 10 days…read more When I picked her up she was happy, relaxed and had just had a bath, which I requested last minute. Aunt Tara is wonderful to work with, kind and knowledgeable. I will definitely board Bug here if needed again. Aunt Tara also sent pics. which was greatly appreciated.

We used this kennel recently and were pleased with the price and service. Friendly staff that took…read morecare and made sure our dog got plenty of exercise and love. Ones I have used in the past from moving were anywhere from $40-$60 a day. Which can get pricey quickly. They are $25 but if you use a charge card instead of cash or check you pay that 3% fee. That is common with self owned business trying to keep rates affordable.

Best Veterinarians in the area, please for your pet's sake take them to the nicest place where…read morestaff treats you with kindness, and respect. When it comes time to send your best friend over the Rainbow bridge. I would want no one else performing this "last rights" day or night 24/7. Just call and if available I am sure you will be satisfied. Doctor assisted our family with 2 elderly dogs and two cats. One of the cats by choice was 19, but the other one was 18 and was dropped off at the farm house and lived in the barn all summer until the kids found her (Fuzzy) we called her, so she was older because she was an adult cat and already fixed. No one claimed her as we notified local vets and sheriff office of found pet. We also was down on savings one time and they let's us charge the bill for 30 days. Very very helpful, outstanding staff and Doctors, please visit you won't be sorry! KLH

While visiting the area I needed to take our Golden Retriever to get a cytopoint injection because…read moreshe was extremely itchy. I called Suttons Bay Animal Hospital and they scheduled the appointment for the following day. Dr. Kayla Piskorowski was the vet we saw and she was phenomenal. Caroline, our golden, isn't a fan of going to the vet but the way Dr. Piskorowski talked to her and examined her made her think she was just getting loved on and she didn't even realize she was seeing the vet. It was probably one of the vet experiences we've ever had and I would not hesitate to revisit that office again if we were ever in the area.

Great shopping with lots of choices! Loved seeing the variety of products and the welcoming shop…read moreenvironment. Loved the dogs doing their shopping with the human pets too!

This is a cute little shop in Traverse City on Front Street. Not only are they a barkery, but they…read morealso have pet food and accessories. We always like to pick up a treat for our dogs when we travel and I found some cute homemade dog cookies in the shape of suns that were 25% off. The dogs loved them and gobbled them right up. If you're local, they'll also make you a birthday cake for your dog. I saw signs advertising their birthday club, so make sure to ask about that also. There were two girls working while we browsed and both made sure to smile warmly and ask if we needed help.

Very thorough, kind, reasonably priced. I always take my cats for nail trims to Lynn.read more