To Whom It May Concern, I am writing to express my disappointment regarding my experience at Petra Pet Clinic this morning. My daughter and I have been bringing our dog to your clinic for years. Throughout that time, we have always paid for services and have maintained what I believed was a positive relationship with your staff. As I was leaving the clinic today, a staff member walked out to my car and asked if I had paid for my dog's services. I was shocked and offended by the question. I had my receipt and had no intention of leaving without paying. The staff member appeared uncomfortable asking me, which gave me the impression she may have been instructed to do so by someone else. Feeling disrespected, my daughter and I returned inside the clinic to address the situation. Before I could speak with the lead staff member at the front desk, another employee stopped me and told me that I had not paid and had not been charged. This conflicting information only added to my confusion and frustration. I then asked a simple question: "Do you even want our business here?" because I was struggling to understand why I was being singled out. Instead of receiving understanding, I was met with dismissive behavior. One staff member rolled her eyes and was rude when I expressed my concerns. I was also told, "Don't be offended." Respectfully, I do not believe anyone else gets to decide how I should feel after being approached and questioned about whether I paid my bill. What continues to bother me is why I was the only customer approached in this manner. After years of being a loyal client, I expected to be treated with more respect and professionalism. Being questioned in the parking lot as though I might leave without paying was embarrassing and humiliating and I'm doing my best to not make it about the color of my skin. I would appreciate an explanation of why this happened and why I was singled out. More importantly, I hope the clinic takes this feedback seriously so that no other customer has a similar experience. Sincerely, Exie Booker "CupCake" read more

The best veterinarian in the area, Callie and Sadie have had the best care since we've moved to this doctor. Everything from checking in to leaving has been the smoothest for me, also while I have my kid sometimes, which can be hectic. Whenever I need some answers I can easily call, and it's also easy to call in if I need their medication. read more

Petra Pet Clinic is a nice place to take your pets. The Dr doesn't rush and is good with pets. The nurses/ assistants are very kind and gentle and you can tell they love animals. So far I've brought one dog and two cats here. The facility is clean and it is big, don't let the small lobby fool you. I'm glad I found this vet. We've been coming here this past year and I don't have any complaints. I would definitely recommend Petra Pet Clinic. read more

Petra Pet Clinic - One of the exam rooms - Veterinarians Near Me - La Mirada, California

I can't say enough good things about Petra. From the moment you walk in, you feel like your pet is in safe and loving hands. The staff (especially Cathy at the front desk, Christina, and Maggie) is incredibly kind, patient, and knowledgeable - they take the time to explain everything and answer every question without making you feel rushed. Dr. Stephen truly cares about the animals he treats, and it shows in the way he goes above and beyond to make sure our Biscuit (and your fur babies) is comfortable and well cared for. Appointments are easy to schedule, the office is clean and welcoming, and I always leave feeling reassured that my fur baby is getting the best care possible. I'm so grateful to have found a vet team that treats us like family. Highly recommend! read more

Dr. Kim has been taking care of my family's pets for over 15 years now. I have recommended this practice to all friends with pets. Since we first started coming to Petra Pet Clinic, I have lost my cavalier King Charles spaniel and my chihuahua/shih tzu mix due to old age. Dr. Kim and his office have shown the utmost care and compassion both times and I am so appreciative that they gave me the time and grace to say goodbye to my beloved dogs. Having senior dogs comes with a lot of worry and health issues. Petra Pet Clinic's prices are reasonable (including blood work, x-rays, check ups, vaccines). I also appreciate that Dr. Kim was direct, humorous and practical with his advice (our dogs got to a point in life where surgery was too risky and he advised me to focus on keeping the last few days comfortable). When I brought my crusty, senior dog in for her last few check up (not knowing she would pass soon), we all had a good chuckle when he exclaimed "wow, still alive!" Yes, she lived a nice, long life and Petra Pet Clinic played a part in how resilient she was. We adopted a spaniel/beagle mix from a rescue and take her here for vaccines and general care. Dr. Kim was able to offer insight about her that the rescue was not able to provide (our dog probably had a litter of puppies before she came to us, her age is younger than what the rescue told us, she has some trauma to her teeth probably from biting on a chain). Our dog does not feel anxious at the vet which is surprising given her past but also reassuring since the office is so gentle and kind. We look forward to Petra Pet Clinic being part of keeping her healthy. read more

I visited this clinic about 4times and I'm okay with the vet but front desk lady was extremely annoyed. She talked too much with one customer too long kept waiting other customer too long. It really annoyed me. And she scolded me not bring the dog on time. I live pretty far away from this clinic and I don't have for myself and I have to make schedule with my husband. I probably have to look for different vet but because of that annoying front desk lady. read more

I love this vet. They're friendly and super responsive. I have taken my dog Bart here multiple times now and they are so patient and understanding with my concerns and worries since Bart is a senior dog. Now as he is getting into older age, he has a variety of sorts when it comes to health issues. He has back problems and was having severe flea and skin issues. Doctor Kim and his staff have given medication that has helped Bart immensely and that has brought me peace of mind. They have fair prices and I will continue to come here and would recommend to anyone. I can tell they truly care about animals and are not going to just try to take your money. read more

My 7 year old husky has been have a lot of eye discharge lately that would not subside. I yelped low cost vet clinics in my area and Petra Pet Clinic popped up. The reviews are high for a reason. They were able to squeeze my dog I n the next day. The whole visit was only $75 for the visit and the eye drops. The vet and staff were nice and made sure Akira was comfortable. I'll for sure be bringing my other dog when it's time for her vaccines. Upon leaving Akira was given a Kong frisbee and a Kong treat toy which was so nice. Side note, they offer 10% vaccines on Wednesday. The office is small but is located in a shopping center so it has plenty of parking. read more

Great and awesome place to take your fur babies! Staff are always nice and accommodating, and they're always on-time with appointments. Our fur babies go here for their annual exams and teeth cleaning and have no issues. Highly recommend! read more

This vet and his staff are so caring and knowledgeable! They make you feel like you are part of their family! Always willing to squeeze a sick pet in - a great place to take your pets. read more

I have taken my dog here for the past 5 years and Petra Pet Clinic has been providing the best care and customer service. I had previously gone to another vet where they said my dog needed teeth extraction and etc. but I came here and Dr. Kim said the opposite! On the contrary, he said my dog didn't need an extraction because he was eating normally with no pain. The one tooth was showing signs of rotting but not to the extent of needing extraction. His honesty earned my trust and I've been going to this vet ever since. Dr. Kim would address all of my concerns for my pet and would provide different options and advice. He never pressured any unnecessary procedures. Vaccines, teeth cleaning, X-rays, prescriptions were all reasonably priced and there was no additional underlying charge compared to other veterinary clinics. Cathy at the front desk is also always so kind and helpful with scheduling appointments and payment processes. She would also follow up on any upcoming vaccines my dog needed. They also have a cute friendly cat that lounges around! I no longer have my dog anymore but in the time he was here, Petra Pet Clinic was the best vet care. read more

Best vet team in town, they genuinely care about you and your little ones, always friendly and informative

That take very good care of our children. What more can I say. We will not go anywhere else. read more

Super easy to get an appointment and the exam was very thorough. The vet was on time and took care to listen to my concerns. The staff were also very helpful to work with and the process of getting our prescriptions filled through Chewy was very prompt too! They also accept carecredit which I always appreciate, though the price of the visit wasn't too expensive. read more

Hopefully what happened to my baby, who died after being prescribed an erroneous medication will not happen to your baby, but I would suggest strongly to stay away from this facility! You have been forewarned! read more

We've trusted Dr. Kim and his amazing team with our pets since 2018, and they've always gone above and beyond. From routine care to the hardest moments, their compassion and professionalism shine through. Thank you for taking such great care of our three dogs and supporting us through every stage of pet parenthood. Thanks Cathy for always being so accommodating with our appointments. read more

A place where you can always leave your dog with peace of mind, with very, very friendly Korean nurses and staff.. The doctor's kind explanations and quick diagnosis always make me feel safe. If you go to a hospital, there are so many staff members who are not friendly and whose behavior and explanations are very frustrating. read more

My dog ate something off the floor at the dumpster when I went to throw something away while taking her for a walk. I thought nothing of it until we got home from the walk and her stomach was mildly extended and she was in clear discomfort whenever she would lay down. I called my primary vet but they were fully booked. I called different places and they couldn't take her as they were booked as well and recommended me to go to an emergency vet. That was going to be my absolute last resort as I had a shocking experience at CASE with they charged me $13k before for something that wouldve cost not even half of that cost at my primary vet. Thankfully I took my chance and called Petra. They were also fully booked but told me to bring my dog over ASAP and told me there would be a wait. I was completely fine with that as I was coming in on a last minute announcement. I'm so grateful that they took my dog in and took a look at her. Now I know there's anther reliable vet and staff who genuinely cares about animals. They were also so sweet and kind. I highly recommend this place. They also offer non anesthetic dental cleaning. This is something that I have been requesting to my dog's primary vet, but they would constantly tell me that she does not need dental cleaning even though I do see some buildup. I booked an appointment with petra to get my dog's teeth cleaned next month! Thank you to all the staff at Petra read more

Best bet in the la/OC border area. Very fair prices. Doctor Kim really takes his time to examine my cats when I take them in . I took my cat to a diff vet who wanted $800 for X-rays of his leg. At Petra is was only $160. Also they have a cute calico house cat that greets the patients in the lobby. Super cute :) read more

Petra Pet Clinic - House cat that greets customers lol - Veterinarians Near Me - La Mirada, California

In a word, just in a word, Dr. S. Y. Kim is the vet to go if you love your pets. He doesn't do unnecessary treatments or tests. He is very experienced with wisdom and intelligence. read more

May 2022, Business is a bit hidden from street view so drive slow when you driving on beach. The clinic entrance offers a waiting area for pet parents to wait and check in with the medical staff. The clinic accepts all animal insurance. The one wait time from checking in to having a vet tech see my dog was no more than 10 minutes. The Vet was able to quickly diagnosed my dog and provided medication that was fulfilled at the same time. Overall I would recommend checking this location out since it offers quick and accurate service for your pets. read more

I love this vet clinic, everyone is so polite and helpful. Dr. Kim, is very knowlegible and takes his time with you. His prices are very resonable and the service is the best. Highly recomend read more

I took my seven year old Shih Tzu mix to Petra Pet for what I thought was something under his eyelid. Dr. Kim examined Edward Clayton and didn't find anything in the eye. (Another vet had diagnosed him as having conjunctivitis - but after two weeks of medication, he still had a very red eye.) Dr. Kim did bloodwork and found very high cortisol levels and high cholesterol. He suggested having an abdominal ultrasound since Eddie's symptoms were sometimes indicative of cancer. Long story short, because of Dr. Kim's thorough evaluation and care, Eddie is alive today. Eddie did have adrenal gland cancer. He also had very high blood pressure. Dr. Kim referred us to VCA Fountain Valley - where Eddie had his adrenal gland removed by Dr. Vinayak. If you need a first-class veterinarian where the staff care - go to Petra Pet. read more

Petra Pet Clinic - Edward Clayton - Cancer survivor thanks to Dr. Kim - Petra Pet - Veterinarians Near Me - La Mirada, California

Once again, so very grateful for Dr. Kim Kathy and staff always so good to my Rocky. Thank you!!

I've been going to this vet for a few years. I am first time cat owner and have two male cats. I have especially skittish cats and have a hard time getting them to the vet, but have unfortunately had to bring them in multiple times, for asthma and broken bones etc. the people at this clinic are always friendly and they get you in so quick and are flexible. When I call they are usually able to take my cat the same day. I have a particularly hard time catching one of my cats and am not able to make their scheduled appointment sometimes. They are always so understanding and able to squeeze him in when I am able to get him in the carrier. If you're looking for friendly people who really care about your animal, definitely take them here. They are also so affordable and I never have to break the bank to make sure my boye are healthy! read more

Although, I normally do not use Yelp for a visit to a Veterinarian. It's your personal experience that matters. I have known Dr. Kim , Kathy and entire staff for last 15 years. I have been taking my dogs to him since they were puppies. Today I saw someone's review on how they said GabaPentin killed their dog. That is why I decided to write this up. Dr. Kim , Kathy and entire staff are very professional, knowledgeable , kind and humble people. They spend extra time to listen to your & your pet's needs. I have had not a single instance when I had not followed his Advice. Our pet's are our families and this clinic is the best on giving care to our pets. Unfortunately, our pets get sick and we trust their Vets. Life is precious for them to save our pets . My dog is also on Gaba Pantine & it's safe medication for him. Above all, Dr. Kim& Kathy are always honest and straightforward at the time you bring your pet . I seriously think they deserve all the praise, blessings for the care they provide. I highly recommend this Vet clinic to take your fur babies . read more

I have been taking my dog here over 3 years. I have been very happy with their care and service. IMO fees are fairly reasonable. I would recommend this business to my friends and family. read more

These people treated my 12 year old dachshund as if it were a child of their own. Very caring, the doctor knew exactly how to fix my Belle. Thank you so much for caring. read more

Petra Pet Clinic - Veterinarians Near Me - La Mirada, California

Thank you for your time and making me appointment, and for caring for my furry baby. She's a rescue and loved :)) read more

Petra Pet Clinic - Hello Thank you :)) - Veterinarians Near Me - La Mirada, California

What the facility may lack in size or polish, it more than makes up for with friendly staff, a caring doctor, reasonable pricing, and no pressure or up-sale. The staff was exceptional and got me in same-day without an appointment (even though appt preferred.) Dr. Kim took a lot of time to ask questions, get to know my dog, and talk about testing options. He called personally to give me the results next day. We tried another close clinic (initials starting with V) and their initial estimate for everything they recommended was over a grand. Petra met our needs with better service for the same price the other place charged for just a Dr exam. If my fiance and I need help again, we are definitely going back. read more

Petra clinic is the best around. To be honest I have not gone to any other vets, but Petra has been there in all my times of need. When we got our rescue dog named Kash, the rescue recommended us to Petra. They said the pricing was good, and they were really good with dogs. They were not lying! Kash does get a little nervous around new people, but when he comes here he does fine and lets the vet check him out without any struggles. There is a cat named Zero that lives at Petra. Zero is supurrr friendly and does well with dogs as well. read more

Dr. Kim and his staff are awesome!!! They are always ready to help all the fur babies! The staff is super nice! Looking for a good vet, Dr Kim is your man! Prices are very reasonable! read more

Dr. Kim is a miracle doctor. My dog was suffering from undiagnosed skin disorder for most of his life until we were referred to Petra hospital. The staff is amazing and very friendly..and so grateful to Dr. Kim for curing my dog's skin disorder. If your dog has any type of chronic skin condition please consider seeing Petra hospital. read more

Very good doctor & staff. Very professional, listens to concerns. Highly recommend this vet.

I really really love this place I take my 3 fur babies here . The staff and doctor are so nice patient and understanding 10/10 recommend!!! I recommended 3 people this place they all have gone and thought the same thing !!!! read more

Petra has always been so great with all my pets (2 dogs 1 cat) theyre super friendly, easy to talk to, and easy to contact as well. Love going here and will go here for all my future pets as well! read more

They are always friendly and offer great service. They are also cheaper than most other clinics I've found. Taken both of my cats to them multiple times and have never been disappointed! read more

I originally went to a vet closer to home but had to transfer here after seeing how knowledgeable and sincere all the staff was. My dog gets excited to come here so it reassures me he's always in good hands. Highly recommended! read more

11-3-2016. Well it's been one week today that my 7 pound Maltese fought a massive fight with a coyote. Unfortunately, one coyote took my baby, 13 week, puppy, but I saved my Maltese. I immediately took him in here and Dr Kim came to the rescue. With such tenseness and loving care, he and his staff worked on him to access the situation. Today, he had the drainage tubes removed and maybe next week the staples can come out. I have been coming to Petra pet clinic since I moved to Buena Park over 19 years ago. They are consistent. And prove to be loyal to their paw clients (and their owners). Dr Kim, is GREAT AT WHAT GE DOES! Trust him, I do and did with my dogs life. Thank you, Dr Kim. You and your friendly heart-feeling staff... Rock! Review 5 months ago....Just wanted to say that Dr. Kim rocks when it comes to taking care of my dog/s. I had a 17 years old golden retriever/lab and 6 months before he passed I took him over to him just for a check up. (I wanted to make sure he wasn't suffering- be cause he hadn't lived this long to suffer at the end) he gave him a complete look over and told me, "Ma'am, he's not suffering, he's just old." He suggested to make him comfortable. He passed in his sleep 6 months later at 17 years old. Since than, he watch a over my Maltese's with care. Great vet. I recommend him all the time. read more

Petra Pet Clinic - Before... And today. (Shirt covering all the open puncture wounds. They need to heal now.) - Veterinarians Near Me - La Mirada, California

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Outstanding and friendly service to my 10+ year old who was recently ill and now all better. Thank you to the team GOD BLESS