One month since my kitty Mila was taken to the emergency room, I've been here before trusted the veterinary's to help us figure what suddenly happened to our baby. We got terrible news about a pre-existing heart condition and were told there was nothing we could do for her. We were devastated but the team was so thoughtful and made the journey so much easier, we walked out with her whiskers and clippings of her fur. Thank you for helping her transition easy and with so much care. read more

Orange County Emergency Pet Clinic - Emergency Pet Hospital Near Me - Fullerton, California

DO NOT GO HERE. This emergency veterinary hospital provided an unacceptable and poorly organized experience. We waited approximately 8 hours and left at nearly 7 a.m. without our dog being seen. During that time, other clients were sleeping or waiting in the facility at 2-3 in the morning for their pets to receive care. Staff told us not to leave, even though the wait could extend for many hours. In my view, requiring owners to remain on-site during an 8+ hour wait, without offering a reasonable alternative, is unacceptable. We brought our dog because we believed the situation required emergency attention. Instead, we spent the night and early morning waiting in our car while our dog remained unseen. We understood that emergency hospitals must prioritize cases based on medical urgency, but we did not receive clear information about the expected wait or available options. During the interaction, a receptionist said, "It's like an emergency hospital, hun." I understood this to mean that emergencies can result in unpredictable wait times. However, I found the wording dismissive and condescending, particularly because we were asking for information about the delay and whether we could leave and return. When we left at nearly 7 a.m., I observed two front-desk employees standing by the window and talking about us. I cannot know exactly what was said, but the situation appeared unprofessional and contributed to my impression that our concerns were not being taken seriously. The hospital's emergency-care fees also made the lack of communication and organization more frustrating. In my opinion, the facility should have a system that allows owners to leave temporarily and receive a call or text approximately 30 minutes before their pet is ready to be seen. Requiring people to remain there throughout an extremely long wait is unreasonable, especially when the hospital knows the delay may last several hours. By the end of the experience, we also lacked confidence in the care our dog would have received. Based on our interactions, I personally did not feel reassured that the doctor understood the situation or had a clear plan, although our dog was never examined and I cannot assess the doctor's medical care directly. After waiting 8 hours, we left without our dog receiving care. The experience left us feeling that our time, comfort, and concerns were not adequately considered. If you have another emergency-care option, I strongly recommend considering it. read more

I've had to take my dachshund here twice in one month, they have been such a life saver. My girl swallows some bandaid wrapping, they had to pump her stomach. The doctor came out and showed me exactly what it was in a bag. The next time was from a bug bite, that she was able to nibble at, that made it worse before we got to the ER. It is a bit of a wait, but sometimes it's better coming to the ER than going to your local veterinarian, depending on the severeness of the case. They also have some snacks in their waiting room, water, and coffee. read more

My bff and I took Chili here to get checked after she escaped the cage and tried to attack baby girl again and ended up attacking me once again after she had already attacked her and I the day before. I don't think I have ever been so scared of my own pet in my entire life! I have had pets all my life so for this to happen out of the blue really scared the living crap out of my family and I. So after she did that I asked my bff to go with me to take her to get checked to see if maybe it was medical. It was so busy for evening time but they saw us after 4 or more hours. The front desk lady was really nice, the Dr that spoke to us about her after was also really nice, friendly and helpful in our situation. Chili was still spicy to them too while here so took her home and ended up taking her to our normal vet. But I really appreciate their kindness here in trying to help us in this really scary situation that happened. I would def come back here again. Thank you all for trying to help us really appreciate you. Have a beautiful day, be kind to everyone :) Aloha read more

Orange County Emergency Pet Clinic - Emergency Vet Clinic - Emergency Pet Hospital Near Me - Fullerton, California

Price gouging. Ridiculous. Don't even want to list all the charges just so they can try to justify. They know they have got you by the heart, and can't walk away, so they overcharge by itemizing. One of the $900+ charges was $165 for bandaging a dog ear. Seriously. That part took 5 minutes and some gauze. I give them 2 stars rather than one just because they were open at 9pm. read more

The place is very clean and the front staff and doctors are very kind and friendly. We had to unfortunately put our dog of 14 years down due to old age last month and she couldn't walk anymore and entire staff was very helpful and respectful. At the end they were kind enough to provide us her final paw prints and piece of fur. We then received a letter in the mail from the clinic with their condolences and it was very sweet. My family thanks you very much for helping us through that tough time. read more

Orange County Emergency Pet Clinic - Emergency Pet Hospital Near Me - Fullerton, California

I brought my almost 5 month puppy in who was acting very lethargic and not himself and his head was wobbling back-and-forth. I was very worried about him and when I got there, it just seemed like he wasn't a priority to them at all, rather what was priority to them was getting their money and luckily, I have ChatGPT to help me through everything because ChatGPT saved me $2100 at the very least. They are understaffed. The staff were kind of rude when I questioned things to grasp understanding and what exactly we're paying for. I asked to see him because I wanted to see if his behavior was improving while he was there 4.5 hours in total because all they'd done so far was a blood draw and keep him in a kennel without food or water and when I asked to see him I asked them to offer him some food and water and they did and he ate while he was there and was acting a bit better so I just opted for fluids and all of his blood work was fine except a little bit of enzymes were off. Which didn't make sense to keep him for over 24 hours for monitoring yet they wanted to do that and charge us $2100 more on top of our $600 bill. Overall I wish that there were more options in this place on weekends because I just felt bad for everyone in the waiting room after what I experienced. I wouldn't be surprised if the vet gets commission somehow the way they try to hike up the bill unnecessarily. My puppy thank God is perfectly fine today and I'm very happy we chose to bring him home and snuggle him all night instead of leaving him in that place to be ignored while more serious dogs get assisted instead. Wish I could've opted for fluids right when we got there cause it seemed like that's all he needed. There's more to say but just come with chat gpt and question everything they tell you before just blindly taking their advice. And if your dog isn't critical know that they will leave them in a small kennel while not getting payed attention to. read more

Brought my dog here last weekend after he had gotten into some medication. After 4 to 5 hours, we finally got in to see the vet. She had us call a pet poison line, then called us back in to the room to discuss treatment. We knew it was going to be expensive, but we had to decline treatment because it was going to be $2,500 on top of the $400 that was already put out. As soon as we declined treatment, they got really rude. The girl at the front was nice the first time I asked how my dog was. About an hour after we declined treatment, I asked her again, she refused to go look in on him. read more

The staff here are so nice and welcoming. From the receptionist, techs and doctor. Unfortunately we were here because our dog got sick and we decided to put him down. The staff was kind enough to let us stay in a room with him for hours while we waited for our son to come and say goodbye to our fur baby. They also allowed many of our family members to be present and come in and out of the room freely. Even when it got a little busy they continued to allow us to stay and be our dog. They came within seconds of us calling and were always so attentive to us. They were very compassionate, informative, kind and welcoming. read more

I don't normally leave reviews, but OC Pet Emergency absolutely deserves the best! My 10-month-old Cavapoo, Cooper, who is fully vaccinated, suddenly started vomiting and had blood in his stool. I rushed him to OC Pet Emergency, and he tested positive for Parvo. It was one of the scariest moments I've ever had as a pet parent. From the moment we arrived, the doctors and staff were amazing. They kept me updated with detailed messages about Cooper's progress, including how he was eating, how his stool looked, and how he was responding to treatment. Every time I called, someone took the time to explain his status and reassure me. We were even allowed to visit him, and the staff was always so accommodating and kind during those visits. Today, Cooper is being discharged and is on the road to recovery thanks to their incredible care. Their compassion, communication, and dedication went above and beyond anything I expected. Special thanks to Dr Underwood and Dr Moore...If I could give them 10 stars, I would. We are so blessed that we happened to find them on Yelp when we needed help the most, and it turned out to be the best place we could have taken Cooper. God bless the entire team for everything they did for our little guy. read more

Orange County Emergency Pet Clinic - Cooper thanks you guys - Emergency Pet Hospital Near Me - Fullerton, California

No apology, no phone call to inform me that their vet tech cut my dog hair too short for a procedure and she started bleeding. Even their doctor minimized it and said it's not that bad and she probably didn't feel any pain because of the pain meds. My dog is dying and on palliative care. I can't believe they this to her. read more

Orange County Emergency Pet Clinic - The vet tech cut my dog with clipper. - Emergency Pet Hospital Near Me - Fullerton, California

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This review is too long in coming but I need to give the highest praise for this hospital. My can suffered an embolism in December. It was so sudden and we were shaken and afraid. The doctor there comforted us, and told us up front it did not look good. Our cat was so frightened, as were we. The tests came back with terrible news. He would not survive. The doctor gently suggested that we have him put out of his misery. We got to hold him during the process. It was just so difficult, I cried for days. But this hospital staff gave us such care, concern, gentle understanding, and compassion that at least his passing was a little better for us to handle. I hope you never have to have this experience, but if you do, this place is excellent. read more

Amazing staff who were very kind and caring during our sweet little dog's last moments. They could have easily charged us more and taken advantage of the situation, but did not, and I commend them for it. Edith Jovel is an incredible caring vet and we really appreciated her presence. read more

Loosing my best friend after 15 years was one of the hardest things I ever had to do. But the staff made this whole process so easy. The notes and letters they sent made my grief and pain easier ,they didn't know how wonderful my Canela was but they treated her like they known her whole life. The whole staff has the biggest hearts and have no idea how much the love and care they showed to Canela means to me and my family. Thank you again to the Staff at OC emergency pet clinic RIP Canela 10-30-25 read more

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Our 15 year old blind and diabetic dog Elvis had a seizure in the middle of the night and we had to bring him here, knowing that we were likely facing his end. The staff was respectful, patient, and kind, making the process as painless and as smooth as possible. Elvis's last moments were comfortable and I appreciated the opportunity to send him off, warmly wrapped in blankets and in no pain. I was touched a few days later to receive the sympathy card and even more touched a few days after that to receive a link a memorial page that was created for Elvis. We are fortunate to have this kind of service available 24 hours in our area. I don't know how that evening would have gone without their help. Beyond grateful to the warm and caring OC Emrgency Pet Clinic staff! read more

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Friendly vibes... Staff are excellent and patient.. This place is has finance availability read more

would give this place a 0 star review if I could. Juan Campos was the most condescending, snarky and arrogant veterinarian I have ever dealt with in my life. Checked out his records on public documents and seems to have a ton of complaints against him. Thank you for saying we need to put our dog down and doom feeding us information like there was absolutely no way to save him from a mass that another kind, professional and empathic veterinary helped to remove without issue. Genuinely hope he never traumatizes another set of pet parents again but unfortunately it seems like a repetitive pattern. read more

Last Wednesday, 8/6,/25, I made the hardest decision to bring my dog, Charlie, of 16 years here. I'm heartbroken but thankful Dr. Underwood helped transition my baby into heaven. She was so nice and told me, before taking him away, "i'll make sure we treat him with the upmost respect" Thank you Dr, those words were comforting to hear. And to the receptionist (sorry i didn't get ur name), thank you for being so sweet as well. I paid $125 for the visit and $575 for a private cremation. I received a card from them in the mail this week which was touching & I'm patiently waiting for his ashes to be delivered. read more

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Wait time is ridiculous no one updates you. The front desk was gone with no one to help. Save your money and go somewhere else.

A big thanks to the team at OC Emergency Vet, Dr. Campos, Dr. Lee and all the compassionate staff that looked after my chihuahua, Peach. Unfortunately, her gallbladder issues were too critical for her pending surgery March 5th, and I had to make that hard decision of letting her go to the rainbow bridge. This team loved on Peach for several days, before I transfered her for surgery. I was able to sleep at night knowing that Peach was in their care. My heart hurts, but I know Peach was deeply loved her last week on earth. Thank you again.... read more

Orange County Emergency Pet Clinic - Peach - Emergency Pet Hospital Near Me - Fullerton, California

As someone that used to work in vet med, I can understand the stress of working in this field. Unfortunately, I have been sitting here for 3 hours with no updates or reassurance for my dog that is vomiting and lethargic. There have been cases with higher priority that have come in, and I get that they need to be seen first, but after a certain point I do think having more than one doctor at a time is critical for proper pacing in the facility. read more

We really appreciated Dr. Jovel's kindness, expertise and attention to detail. The receptionist was also friendly and patient with us as we asked questions. The facilities were clean and professional. All in all, we feel satisfied with the care our puppy received and would come back if we're ever in need of emergency care. PS: they give you $5 off if you pay with zelle! read more

They charge you $4666, and 38 cents. Now they tell me they can't fix my dog. They told me promised me anyway. And now they can't fix it, they're kicking out early. And I paid all that money, this place is a fucking sham. read more

This is a great place for your pet emergency. Unfortunately bad things don't always happen during regular business hours. They were kind and helpful. It was too expensive to have treatment here for our situation but they're still a good backup to your regular vet. read more

Got here at 6 am with my cat who has not eaten for 24 hours. Girl front desk took down info and came back said they could take her vitals but it would be 4-5 hour wait. There was 1 lady in waiting room and said she had been there for over 5 hours. Service and compassion level below 0 stars. Go anywhere else read more

Our dog fractured his leg, and this place was great to us. They took our pet(and all the other pets that came in) immediately for evaluation. They were very organized, friendly and communicated well with us. I wish that our human emergency rooms worked as efficiently as this place does. 5 star service all around Thank you for taking great care of us last night. You are all greatly appreciated. read more

This place was such a life saver for us. My grandpa needed to take his cat to the vet at about 8pm. I drove separately and met them there to check the cat in. All of the staff were so great and soo nice! They had a lot of patience and were just so kind. Despite being there late and we were tired. We shared some laughs with the staff and others there. Once we got the car looked at. The sweetest vet didn't want us to do a bunch of things that weren't necessary. He was the sweetest guy. He explained everything we asked in detail so no worries were left. And he did so well with the cat! On a Tuesday night there was a constant flow of people. So just be mindful of that! The waiting area is so clean and doesn't smell, there are plugs and usb ports along all of the benches. They have water, coffee, and snacks for you. They make it very welcoming and comfortable. They have some tables and benches out front. And a very clean restroom! Thank you team, for being so kind. read more

They were beyond helpful. They gave me discounts and were able to assist me with the financial tools to care for my daughter kitten. Thank you.......... Thank you front desk doctor Boisse and assistant. R.i.p. 'spot" read more

This review is only for the Fullerton office. I really have no real issue with the staff or the doctor. I just wanted to share my experience. This place is a trauma or triage center with ONE doctor on the premise. So unless your pet is dying or bleeding profusely, your pet will just get bumped back in the queue. My dog was attacked by another dog on the 4/16 evening and he was admitted around 7. I did not see the doctor till midnight. I went back on Friday evening because I wanted his drainage to be checked and I waited almost 3 hours and I just left with my dog. When I went back on Sat morning, I was out of the place in 30 mins. If your pet really needs emergency care, try this place. Otherwise, wait till next morning or try other place with more than one doctor on hand. Honestly, I fail to understand how you can run an emergency clinic with just ONE doctor, especially at after-hours. I guess it's all about money... read more

I wouldn't wish what I went through here on anyone. When I brought my pet to them for a procedure, I made specific, heartfelt requests to make the process more peaceful -- things that were extremely important to me. Not only did they ignore everything I asked for, they handled the situation with coldness, indifference, and blatant disrespect. They rushed, made decisions without consulting me, and completely disregarded the way I wanted my pet's treatment to be handled. This was supposed to be a gentle, dignified procedure. Instead, they turned it into a horrific, traumatic experience that I can't get out of my mind. My pet deserved better. I deserved better. Their utter lack of compassion and communication made the worst day of my life even worse. I urge anyone who truly loves their pets to think twice before taking them here. Absolutely heartbreaking and unforgivable. read more

Unfortunately my poor sweet girl had to be put down this past week. The doctor here at 3am was very kind and supportive. She asked questions and listened to help get a better picture of what was going on with my dog. She had been very sick for a week due to a multitude of things such as heart disease and pancreatitis. The doctor gave us our options and when asked for her personal opinion she gave us just that even if it didn't get the hospital more money. When it came time to put my sweet girl to sleep, the doctor talked us through the whole thing and cried along with us. This showed truly how much she cared. Thank you. read more

Our maltipoo was treated for HGE under their care, but the total care cost over $6000. The doctors and staff here are very professional and nice. The doctors performed many tests including repeat lab work and imaging and provided IV for the first night and transfusion for the second night. We ended up taking her home after 2 nights against medical advice because we couldn't afford another $2000 nightly stay. Happy to say our maltipoo survived, however we will likely consider other clinics for future care after talking to friends and family with similar diagnosis and treatment costing them far less. read more

Do not come here if your pet is not dying or really sick. I have been waiting for over three hours and my animal keeps getting pushed back because she's not "critical." Well, I think she is, but they don't seem to think so. The cost just to be seen by the doctor is $125 - and that's just to see the doctor. The staff is understaffed as one doctor is working at a time. They did a shift change and another doctor came to relieve the only other doctor. I have a bad feeling about this place. They also take your pet and don't let you see them - what's happening with my precious pet for three hours?? Do not come here - find another emergency pet center, please!!! read more

They have the ability to sign up online for the waitlist, but they don't tell you that you have to be down there in person for that to even matter. When you have a sick animal, that's waiting to to get care you would expect them to be able to wait at their house until it gets close to time for the appointment. There's no instructions that you have to be down there in person read more

My family and I had a positive experience bringing our dog Hazel for an emergency visit which sadly ended up in her crossing the rainbow bridge. The staff and Dr. Stefanie Owczarczak were professional and compassionate towards our dog during her final moments. For that, my family and I are truly grateful that our dog's transition was painless and peaceful. Thank you Doctor and staff! read more

I've had to come here more times than I want to in the past few years for my babies. I'm grateful they are so close to me. My most recent trip was this week, when I had to bring my cat in because she had swallowed a piece of yarn (!!!!). Honestly, I was very anxious coming in because a prior experience was not as pleasant. But that hesitation quickly subsided when I came in and was greeted by the front desk staff, Zachary. He was so kind and patient. With such a busy evening, he made sure everyone was taken care of. We finally met with Dr Rizk and he was also very patient and kind! Him and his team that night really made me feel like they were on my side and wanted the best for my cat. He explained to me my pros and cons of various course of actions and what will and will not most likely work. I just can't say enough good things about my experience that stressful evening. I did bring her in to her vet the next day to get some x-rays which showed nothing just like Dr Rizk told me it would (show nothing). Anyway, long story, even longer, my cat survived and she ended up pooping out the yarn 3 days later. read more

I just wanted to thank the staff at OC EPC for their assistance last night especially Dr. Campos. All showed a high level of compassion as we unfortunately had to part with out beloved rescue pet Keiki. Dr. Campos was very patient with us as we said our sad goodbyes to our six year old pet who we rescued after seeing her on a KTLA morning pet adoption segment. read more

Orange County Emergency Pet Clinic - Keiki which means child in Hawaiian. The sweetest dog. - Emergency Pet Hospital Near Me - Fullerton, California

I came to this vet because the mostly good reviews but I will never return. It was 4 am on Monday 9th. My cat had blood in her stool but was acting normal. Eating, playing and sleeping normal all day. Just this one time something happened. As soon as i walk in, the vet is interrogating me and my friend in the front desk for everyone in the lobby to hear. His name is Juan Campos. Very defensive and standoffish. Made me feel like I had done something to my cat on purpose and made me feel like i was dumb. Like i had no idea what he was talking about, when he was asking basic questions. I felt super uncomfortable. They decided to test for feline panluekopenia and instead of bringing me in to a room to talk about the results he tells me my cat is positive, AGAIN in front of everyone. There was absolutely no way my cat has EVER been exposed to that disease. She is a 100% indoor cat and I take great precaution. I was breaking down thinking of losing my cat and the health of my other cats at home and he FINALLY gave me and my friend a room. With me crying, my friend started asking question VERY respectfully and she would always start with "with all respect" or "i don't mean to go against the diagnosis" and he would passive aggressively say "that has nothing to do with this case" or "get that out of your head". When we finally were given options for my cat $4,000 MINIMUM to have her hospitalized. I understand all the work that goes into taking care of our pets but how dare they up charge so much in a time of pain and need. We got outta there to be treated at my cats primary vet. That same day in the afternoon, still in shock and disbelief I ask the primary vet to do a test one last time and thank god I did because it came back NEGATIVE. I was so relieved and grateful i asked for a 2nd test. But at the same time I was beyond pissed and upset at this place for putting me through such emotional pain. Thinking I could lose my cat, when the whole time she wasn't infected. Imagine if i did have the money to treat the disease? I would've wasted SO much money on a treatment my cat DID NOT NEED. All they see is dollar signs. So with the false positive, the price, the Dr with his smart remarks and making us uncomfortable, the insensitivity and unprofessionalism from the vet and how we were treated, I would recommend you look for a different emergency clinic with time so if there's ever an emergency you don't need to go to this place just because it's open. DO BETTER. read more

Better staffing. One vet on duty and more critical cases than they should have been handling. Several critically ill animals came in and were moved ahead of others less critically ill as they should be. We could not have our animal released to us even though our main concern had been addressed. Update - did speak with vet. The other results came in and he very thoroughly went over these with us. He is doing his best and spread very thin. The reason for the two stars is lack of adequate staffing. Appears that they need to have more than one veterinarian on staff in the evening hours to manage all the cases. read more

We have brought our pets in to this location a few times and they have always been very kind and helpful. Went there recently and they took GREAT care of my dog. You could tell they cared about him. I especially want to thank Annie and Dr. O. I had to go back the other day to get another medicine for my dog and I asked about my dogs blanket but they said they couldn't find it. I just got a call today and they found it! I asked if it was Annie that found it and it was! Since our dog had to stay multiple nights, they allowed us to go and visit him whenever we wanted. Thank you to the whole team, but especially Annie and Dr. O! read more