Hands down, Christi is the best dog walker in the East Bay. She is a first a dog lover, who is…read moreconscientious, organized, and thoughtful. Her pack walks exhaust the dogs while being safe and exciting for them. Her dog sitting sets my mind at ease as she knows dogs, her level head and knowledge ensure peace of mind while we are away.

this is also a long overdue review, I have used BARK AROUND THE BLOCK for many years. and…read more her staff are excellent. my dog; Rommel, a French bulldog he absolutely loves walking with her. She socializes the dogs with the group walks offered in the afternoons or morning walk. during the ongoing months The scheduling and communication is excellent ! My dog has improved greatly in all aspects of his socialization as well as his obedienc. Believe it or not for his breed he is so chill now. He loves his group walks! The trails are varied which is fabulous and keeps it interesting for the dogs. I have been extremely pleased with the excellent level of service provided by Bark Around the Block She is deserving of the Best Dog Walker of Alameda for the consecutive years, it has been awarded to her Company!

I wish calls were answered, however, when I'm present the staff is Excellent! providing Great…read morecustomer service! My dog is happy everytime we walk into the doors of Park Centre Animal Hospital

I honestly cannot remember the last time I wrote a review for anything -- but I'm concerned about…read morethe care here and think other pet owners should know what happened, especially if you care about getting clear, honest communication about your pet's health. For context: we'd been going to this clinic for five years and always felt good about the care. That changed after our most recent visit. I specifically scheduled a full examination (with specific concerns about allergies and seizures) for my dog before we left town for an extended trip, so she'd be fully checked before we were away. The vet didn't speak with me at all after the exam. It was only after the visit (around three days after) that I noticed a mass on my dog's side, so I emailed the clinic to ask whether the vet had happened to notice anything during the exam, since nothing had been mentioned to me. I was told that the vet had noted a mass and recommended monitoring. And, I was also told the vet was "happy to look at the mass again at no charge." The need for reexamination worried me so I followed up to ask if it is urgent. I was told "consistent monitoring is fine, not urgent at all." There was some back and forth with scheduling another visit, which prompted me to email asking for clarification on the inconsistencies during our communication. Instead of a written response, I got a phone call from the medical director. On that call, the medical director told me the vet actually meant to write that she did not see a mass -- the opposite of what was shared with me via email. When I pointed out that made no sense (if there was no mass, how could she have advised it wasn't urgent?), I was then told the vet's note reflected me telling her I'd found a mass, and that masses "sometimes don't show up" at the vet visit. I had to explain that this was also incorrect -- I hadn't noticed anything until after the appointment, which is why I'd emailed asking in the first place. So, I was given three different, inconsistent explanations. I tried to ask and understand what happened. I can accept a missed diagnosis--as long as we can work together to address it. However, their explanation was very opaque. As I asked more questions, I was told that she has a family and has to go (which I understand as it was 6pm). But I was disappointed when she followed that indicating that I wasn't a good fit for the clinic and should go elsewhere. I was only trying to reconcile the inconsistencies in the information they provided and have only been requesting explanations to what happened (and not refund/ compensation). Not to mention, she made various comments about my personality as I was trying to understand what happened and requested answer to the questions I outlined in my email to the clinic. To her credit, the medical director stayed on the phone with me for 25 minutes (with me pushing for more information and understanding what happened) and did offer to have the mass checked herself at no charge. I've gone ahead and scheduled that follow-up, since I already paid for a full exam that should have covered this. But I'm left unsure whether this is the standard of communication and record-keeping I should expect. Meanwhile, I've reached out to other vet clinics, which these days, may take awhile to get off the waitlist. I'd encourage folks to review their own pet's records closely and ask questions if anything seems off, because not all information may be shared with you otherwise.

We recently moved back to the Bay Area and were really concerned about finding a responsible, safe…read morespace for our good boy to stay when we go out of town. We came across Cutie Paws online. Their reviews were good and they are close to us, so we booked a four night stay for the July 4th holiday weekend. Drop-off went great ...but I was still a bit worried since it was his first time there. My concerns were all swiftly put to rest. Wendy and Mantin took amazing care of our pup, sent photos and videos (their place is very cute and charming with a lovely backyard). We just picked him up and he is very happy and well cared for. I am so glad I found them and would recommend without hesitation.

I can't say enough good things about this boarding experience. My dog, Lola, can be a little…read moresensitive with new environments, but they treated her like she was part of their own family. From the moment I dropped her off, I felt completely at ease. They were attentive, communicative, and genuinely invested in her comfort and well-being. I received regular updates, photos, and notes about how she was settling in, which meant the world to me. It's clear they understand dogs on an individual level -- their personalities, quirks, and routines. When I picked Lola up, she was relaxed, happy, and clearly well cared for. No stress, no overwhelm -- just a tired pup who had a great time. The facility was clean, safe, and thoughtfully run, and I appreciated how organized and responsive the staff were. I absolutely recommend this place to anyone who wants their dog cared for with kindness, consistency, and real attention to detail. Lola will definitely be coming back!

Dear Pam and the entire Critter Pet Care team,…read more Thank you so much for taking such wonderful care of our family kitty, Dr. Robinson, during his stay. We truly appreciated the regular updates and loved seeing photos of him enjoying himself it gave us so much peace of mind while we were away. Our family had been searching for the right cat boarding facility for quite some time, and after reading the excellent reviews for Critter Pet Care, choosing you was an easy decision. From the moment I arrived, I was impressed by your beautiful facility, the attentive staff, and the genuine care you show every pet. Thank you again for making Dr. Robinson feel so comfortable and well cared for. We couldn't have asked for a better experience, and we'll definitely be back the next time we need boarding. With gratitude, The Robinson Family

We took our 3 month old kitten here while we when to Tahoe…read more Let me just tell you, the facility is top notch. Super impressive operation. The owner Pam is super professional and sent us daily updates of our kitty. This is definitely going to be the place we used to board our pets.

I have a parrot and contacted several pet sitting companies looking for someone with bird…read moreexperience. Doggy Lama was the only company that responded that they had staff experienced with birds. Dani came by to meet my bird before my trip and did a wonderful job taking the time to get to know her and understand her needs. Unfortunately, my travel plans changed and I ended up not needing pet sitting services this summer. Even so, I wanted to leave a review because I was so impressed with the company. They were responsive, professional, and genuinely seemed to care about both their clients and their pets. Communication was excellent, and their website made scheduling and payment incredibly easy.

Doggy Lama pet care is the best! We've been sending our dog to Molly for years now. Whenever we go…read moreaway, we know she is in the best of hands. Molly is sure to send cute pics of their pack walks and daily happenings. Our dog has so much fun when we're away that she actually seems a little bored once we bring her home. That to me is a sign of a great dog sitter/caregiver.

Update following the owner (Suzanne)'s response:…read more I appreciate the business taking the time to respond. I want to clarify a few points for transparency and for prospective customers considering Happy Hound. My concern was never the existence of a first-day assessment fee, but the value delivered. I have used dog daycares across NYC, Chicago, LA, and San Francisco and have never encountered one that charges more than a standard daycare day for a first-day evaluation. In many cases, the first day is complimentary. That context shaped my expectations going in. When I called to book, the 3:00pm time slot was the only option presented to me by Happy Hound. At no point during booking--or after the tour--was it communicated that the daycare credit would apply the same way regardless of whether my dog attended for a full day or only a couple of hours. Without that clarity, it is entirely reasonable for a new customer to assume that paying for a full day would result in receiving a full day of care. That is where the communication breakdown occurred. I am not disputing the sequence of events shared in the owner's reply. My concern is with the policy itself--specifically, requiring payment for a full day of daycare while not delivering a full day of service when scheduling limitations come from the business. The outcome was that I paid for care my dog did not receive. A prorated refund for the unused portion of that day would have been a reasonable, customer-oriented resolution. Sharing this simply so other prospective customers understand how the onboarding process and policies work in practice.

I wish that all human daycare centers were this good. They have a perfect organizational system,…read morewhere dogs are placed in groups according to size and energy levels, the facilities are squeaky clean, and the staff is professional. Archibald loves this place.

Roy, Uncle Pawpaw, is the best person to take care of your furry kids! We unexpectedly adopted a…read moreLabrador retriever and he's quite a handful. Roy takes care of him so well whenever we need to board him and he clearly has a lot of fun with his furry friends. We get videos and pictures when he's there and he loves it. Roy is easy to communicate with we trust him with our boy. I highly recommend you to try a meet and greet and bring the pups here.

My boy Duke absolutely loves Roy and his team at Uncle Paw paws! My dog is like Energizer bunny…read morethat never runs out of the battery! Since he's been going to pawpaws, he comes home tired with so much play time. Roy also sends videos of him playing and pics, so I know he's in good hands. Drop and pickup is very convenient, and highly recommend Pawpaws daycare!

Maya's team is amazing! The staff really care about your fur babies and put their best interest…read morefirst. Appa, my shiba inu is a selective dog and only likes a handful of dogs... But she's so excited when she gets picked up from daycare, she won't even turn around or notice us saying bye! That's phenomenal considering she doesn't care about dogs outside of daycare. So happy to have found this gem where Appa can thrive and socialize in a safe environment. Much love, Sherry

Maya. Is. The. BEST!…read more When it comes to our babies, we all look for someone we can trust, but with Maya (and her team) you'll not only have competent, trustworthy care but someone who truly loves your dog. I've worked with her for years. And when I went on a 21-city book tour, she and I were basically splitting custody of my girl. And I never worried, not even once. Sending your dog to Dog's True Dream is not sending them to "camp." It's sending them to their second home, filled with love, care, and attention. Can't say enough good things about this business.

Ming has been an amazing addition to our family's and our dog's life! I truly feel like we hit the…read morejackpot -- she is considerate, thoughtful, communicative, knowledgeable, and wonderful with our dog!

Running Amok has been wonderful for our dog, Maggie. Ming is extremely responsible, caring, and…read moretrustworthy, and we always feel confident that Maggie is in great hands. Maggie absolutely lights up when she sees Ming, which tells us everything we need to know. Our dog trainer recommended her after a long search for someone truly high quality, and that recommendation has absolutely held up. Highly recommend.

I was so pleased with the service provided here. My dog, who can have super separation anxiety,…read moreloved staying here! The rates are so reasonable and the owners really do this out of love for dogs. It's great because they won't take on too many pets at one time so each animal gets a lot of one-on-one care. They were also flexible with drop-off and pick-up times, which allowed me to be less stressed. One of my favorite things was that I received email updates with photos to let me know how well my dog was doing. I am totally confident with their capability in handling all dogs of size and temperament. My dog can be dog-aggressive and right away it was clear to me that there would be no issues leaving him in this home, as they are great at establishing pack order and never allowing a situation to escalate in the first place. It is like having one of those fancy dog hotels right in my neighborhood, but with less stress for my dog, and on my wallet. I shall be using this boarding center in the future.

I will am going out of town this weekend and again I will be leaving my babies here for the third…read moretime. I cannot praise East Bay Paws enough. They update me on what my babies are doing, I receive pictures, texts, calls etc... Julio & Skoshi are returned clean and happy.