Previous tenant I loved my apartment even though it was by the train tracks I t was ok I am hoping…read moreto return to AIY for my future home

Terrible management. I had a viewing scheduled for 1pm today (7/31/2023), I arrived 15 minutes…read moreearly, walked around, waited, called 6 different numbers, emailed, and asked residents. No one answered. I waited 15 minutes after and then left. I get a call an hour later after I walked 30 minutes back home asking of I could come back tomorrow...as if I don't work or have other things to do. Ridiculous

This is the hardest working women I've ever met in this business of Property Management…read more She takes every project on like it's her own. Keep up the great work!!

From the owner: Property Management at its best. Let us take care of your assets.read more

Great Experience! I…read morehad one lift chair removed. Texts were answered promptly. Scheduling was very easy. The chair was taken out quickly and safely. The quote was reasonable and fair. They were very friendly and professional. Thank you for awesome service! I definitely recommend them and I will use them again.

Very reasonable and friendly service to get my old furniture removed right on time when I needed…read morethem the most. Very professional and adjusting to the client's needs. Would highly recommend them.

I just phoned the office and the man that answers the phone just hung up on me. Very unprofessional.read more

I don't think that I could ever say enough good things about them!! At 39, I've rented for my…read moreentire adult life (ACROSS THE COUNTRY), and hands down, they're the best company I've ever rented from. I moved from out of state--at the VERY last minute--and the process was as seamless as could be. And I'll tell you, my apartment was WAYYYY nicer than the pictures Kim sent me (she's amazing), and bigger than I thought. For as many times as I've toured properties and been picky, I really, REALLY lucked out here. It made me think I should always leave my choice until the last minute. I've lived here for 3 years and I'm beyond sad to say goodbye. I'm moving out-of-state for a new job, but if I was staying in town, I'd want to stay with them. Maintenance is top-notch, too!! Not only do they respond 24/7 and keep communication going, but they make sub-contract work happen IMMEDIATELY. The times that I had an issue, no matter the size, someone responded damn near instantly, and for the times there was a bigger issue, solutions to those problems were implemented before I even appreciated it. Their plumber is so great, he's apprenticing someone and my half-awake self listened to him explaining the history behind a certain piece (while not wasting time working). That's so cool. You could never go wrong renting from Winwood Properties. To put it another way, will you be treated as though you're valued and important by every employee of Winwood Properties?? The answer is 100% yes. When you're looking in the CLE/Edgewater/Lakewood/Cudell area, look no further. (I'm not even getting paid for this. Ofelia, Kim, and Mike are just that awesome. Trust me on this, and thank me later.)

So happy with my selection of a handyman!!! Nick replied to my quote request within minutes,…read morereplied to my text shortly after, and a scheduled installation of ceiling fans for 2 days later. Extremely prompt & respectful, kept his price the same even though it took a little longer than expected. He even removed his shoes before walking through the house! I will definitely be contacting these guys again!

Worst experience of my life!!!!!…read more Please stay away from Vanguard Properties!!! They do not care about you AT ALL, all they care about is money. I lived in 2 of their properties. The first apartment everything was fine for one year until one day a new person moved to the apartment above me. This neighbor chained smoked cigarettes all day (with the windows closed) and made the ENTIRE building reek of cigarettes. I had it the worse because I was directly under them so my entire apartment smelled like pure smoke. It was hard to breathe, I had a bad cough, bad headache and my eyes burned. I stopped having my friends over because they would complain about the headache they had from being in there. I begged management to do something about it but that's when I learned they allow smoking in all of their properties. They told me I could break my lease or they would move me to another one of their properties. Thats when I moved to their second property that I lived in. The second apartment was also fine for the first year, and then once again I got unlucky. A new neighbor moved into the apartment under me (right when my lease renewed). This new neighbor was way worse than my previous experience because he would party EVERY.SINGLE.NIGHT. There was music blasting every single night, ALL NIGHT. He would smoke cigarettes and weed every single day/night as well. I felt like I was living in a bar. I was living in hell once again. I called the police, they told me I had to deal with it with management. I called management and they told me I had to deal with it with the police. NOBODY CARED! I was once again having to beg and plead for someone to do something and management did absolutely NOTHING. I called them almost every day and they would ignore my calls and emails. I even spoke to the neighbor and he did not care. Management never helped me at all. I asked them to let me go and they said I could only leave if I broke my lease (pay 3 months of rent) and that they had already moved me before so they would not be doing that again. I was so sleep deprived, depressed, and had such a bad headache (from lack of sleep and from all the smoke) that I unfortunately had to move forward with breaking my lease. I was a great tenant. Always paid my bills on time, took wonderful care of my home, but that did not matter to them because they just saw me as another number. I will never in my life rent from a company like this again. I'd much rather pay more money to live somewhere decent then to go through this again. DON'T fall for their bogus deals. If you're okay with not being able to sleep in your own home and not being able to breathe then this is the place for you! It was a hard decision to make to have to break my lease. It is not cheap to do so and it was completely unfair to me. It was a big loss for me but I hope that my experience can help others not go through the same horrible situation as me.

If I could give this place zero stars trust me I would. Elevator goes down too many times and even…read moreit's working, it's really slow. They don't fix anything properly. I wouldn't recommend renting anything from Vanguard, not even to my worst enemy

I am extremely disappointed with Progressive Urban Property Management. What I expected to be a…read moreprofessional, reliable management experience turned into a nightmare as a landlord. Communication was consistently poor. It often took days to get return calls or responses, even on time sensitive issues. More importantly, there was little to no urgency or effort when it came to collecting rent that was months behind. As the owner, I felt like I was the one pushing for action, instead of being supported by the management company I was paying. A major reason you hire property management is to protect your investment, handle tenant issues, and enforce collections. Unfortunately, that did not happen here. The lack of follow through and accountability cost me both time and money. I would not recommend this company to landlords who want proactive management, strong communication, and firm rent enforcement.

They were very helpful the handyman Bob did a great job and I would like to thank Jam alsoread more

This was a horror from start to finish. Under contract in January with 2 properties and since April…read morewe heard "2 more weeks" for EVERY week until June. We finally closed on property one in June and then property two was at a stand still with the construction team being removed and replaced. The worst part was that Rose had contacted our lender, insurance etc saying we're ready to close on property #2 but then within days, turns out they weren't ready and 3 months later they were still "almost ready." As of this writing, it has been 15 months since we first went under contract on this property and it is still showing that is not yet been sold. Having our money held up on this property for 8 months significantly got in our way from moving forward with our investments and despite our efforts to communicate with Rose, she would nonchalantly reply like it was no big deal. The property we DID close on, was a mess. Bad tenants placed with an explanation of "we manage properties, not people" yet you are the company that screened and placed the tenants into the property. To this day, there were still documents missing that we never received - including several requests to Rose to send us photos of the completed repairs. We had significant repairs every month that the tenants were moved in. Our assumption is that they rushed the house to be ready as we were under contract in January and tenants were "placed" but the close date of the home kept getting pushed back that resulted in several repairs. Jessica, was at least responsive when we had PM-related questions. We have since fired them as Property Managers, but 3 months later we're finding utility bills were never forwarded to us. One utility was completely unpaid for 3 months and we were unaware (didn't even know our account number). We found out because a new tenant was trying to transfer utilities to their name - we have yet to have this bill forwarded to us from Keller Williams. When they did forward us one bill in April 2022, it was past due on 02/22/22. It's a shame that Prosper Investments (formerly Prosper Cleveland) is recommended by Real Wealth Network and other investment groups, when our experience was nothing short of horrible. I think it also speaks volumes that you cannot search "Prosper Cleveland" on Google, yet investors and renters went out of their way to find them so they could provide reviews.

Shockingly slow and unhelpful. So obtuse that I'm not convinced this isn't an elaborate experiment…read moreto see how few emails a company can send and still be in business. Fairly early on I was emailing my POC who responded every 5 days or so and then he stopped responding. At first I thought little of it as he was particularly communicative anyway but after a month, I CC'd his boss who informed me (after another week of waiting) that my POC no longer worked there. No one had stepped in to replace him and I was left emailing the void.

I have been a client of Jad's as a buyer's agent as well as a property manager. As a buyer of…read moreCleveland area properties living in California I needed to find an agent who I felt very comfortable working with. Jad not only sent me listings like most agents but he sent me spreadsheets of what my cash flow would look like with realistic income and expenses. He was willing to move on with properties that didn't make sense with my requirements. It is hard to find agents like this as an investor, and it is crucial as an out of state investor. Jad also manages the properties that he helped me purchase under his brokerage, B2B Realty. A lot of them required a rehab upon turnover. Again, as an out of state investor it is tough to get a lot of bids for construction to gauge prices. Jad has not only referred me to a great contractor on a property that is not even managed by him but his construction team has also done work on the same property that is not managed by him (yet). His team has also carried out multiple rehabs on the properties managed by B2B Realty. They are not only reasonable on costs but they do great work and get the work done quickly. Regarding the management portion, units are filled quickly on turnover, I have always obtained the rent figure that I expected or better, and I always get detailed responses to my questions in a timely manner. I have Jad to thank for helping me create the lifestyle that I was hoping that I could produce. Jad played an instrumental part in helping me to make enough income off of our rental properties so that I could stay at home and watch my 15 month old daughter full time. Jad has impressed me as a realtor, and a property manager. I can only expect the same with his new brokerage. I would highly recommend B2B Realty for any of your real estate needs.

DO NOT use this company. B2B Property Management in Ohio almost ruined my home investment life…read more 1. A dangerous condition or *environmental condition on the property; or 5. The *property's non-compliance with any law or ordinance. a. Did not return phone calls, avoided me and the tenant and offered with lies when I chased them (Devin, Seth, Ralph, Sammy, Matthew, etc.), all placated us and lied about work being done, making false promises, took the LLC money, and generally treated us in an obvious, patrinizing and chauvenistic way. b. When I finally found Sammy after weeks of stalking him by phone and trying to find out why I was charged but the work not done he made the excuse that he was fleeing Pakistan to Qatar (so unprofessional, customers should not have to care about that). c. We received reports from the tenant that contractors would come by, not do any work, and left debris all over the yard. d. I traveled to a site visit scheduled four months in advance. Joshua was assigned, was SO rude, would not respond, denied the appointment, and stood me up. They assigned a black contractor that was confused about why he was there instead, and had not EVER been to the house before that day. FINALLY ENDED THE PROPERTY MANAGEMENT AGREEMENT 2. The tenant and other interested parties verified continued issues through a thorough site visit. The home was found NOT properly managed and dangerously uninhabitable. a. Urgent work paid for on this property has NOT been completed although B2B said they were. b. The issues have caused serious harm to the business and the tenant, for an extended period of time.

Things are going well these days at Hampton. In recent times, the bldg has received exterior trim…read moreupgrades, paint, new windows and yard upgrades. Hampton House is only a few years from its 100th birthday and it's standing pretty strong.

I been living in Hampton House for 3years Its a nice place to live. The area is safe and I love…read morethe close by shopping . I love the easy access to my job and the quick way to get to edgewater park.Also love the way AZ management handles my request very quick response.and my mail and my packages don't get stolen.All of the great things that make my stay in the Hampton House are great and I would recommend it to anyone who wants to live here.