Have my motorcycle serviced and inspected yearly here. One of the most honest and reliable shops…read moreI've ever been to. Service is great and bike is always ready on schedule!

These guys are great. Honest and no BS. Used them to tow a broke down car when I first moved to…read morethe area. Could have soaked me for a lot of $, but let me know the repairs wouldn't he worth it. Have used them for inspections and other​ repairs since and are always straight with you; no up-sells to make a profit on inspections like some others I have been to.

Don't trust them at all . While my car was there somebody switched my battery Paid to have it…read moretowed there only to have it towed again to another garage .

Amazing Work, From My Porsche to My Camaro I Trust Them very few will touch A Porsche, Not Them!…read moreGreat Work, Thank You

I've been going to this shop for as long as I've lived in the area now for 16 years for my…read moreinspections. I've always done my own maintenance on all my vehicles except when I know I can't handle the job myself. The one time I needed work done I took it here and they did an excellent job at a reasonable price. But while I've waited for my inspection, Ive seen a lot of interactions there. From what I've heard, they've always told people what is wrong, but have always advised them of alternative for what was needed, such as a less expensive option or if it can wait a while. This to me being a mechanic myself is the proof of a honest shop.

I purchased a car a year ago and am just recently finding out everything that's wrong with it. I've…read moretaken my car to Lincolnway probably 4 times in the last 2 months and I wish I could give them 10 stars. They've done everything from inspection to a new transmission in my car. Everyone who works there is friendly, fun to talk with, and explained everything to me in a way that was understandable. They work fast and efficiently every time. They called me before they did anything that would cost me or that would be more than what I expected. They are very reasonably priced and have saved my bank account and my car. As a woman who has been to other places that try to rip you off because they think you don't know any better, I swear by Lincolnway. I really can't say enough good things about this place and the awesome people who work there. I will never go to another mechanic again.

Great service, polite, staff, reasonable price, and quick turnaround. Thanks so much guys I'll be…read moreback.

These guys did an excellent job for me. After they finished I picked up my truck and noticed it was…read morenot performing correctly. I thought it was a transmission issue. They took the time to take a test drive with me and prove that it was the engine, not the transmission acting up. A lot of places would have told me I was wrong and not given me the time of day. I am kind of a mechanic and have never seen a bad oxygen sensor do this to a vehicle so I was very skeptical. Replaced sensor and the transmission is a beast. I highly recommend this company.

Where to start, I reached out asking if they'd be able to do a state inspection and they got me in…read moreright away on a Monday morning. Went and hung out, the entire time JD was explaining what he was doing and why, they found a couple things that wouldn't pass, and fixed them on the spot for me. They were telling me about other services they do, and it's not only a reasonable value but they're the type of shop that wants to get it done and get it done the right way for you. They might be a 25 minute drive from my place, but this is the shop I'm going to be going to for any car needs that I have. Absolutely stellar, 100 out of 5. This is the type of mechanic you want to have.

Jay and whoever works for him messed up my 2017 Honda CRV. I went in for new brakes and came out…read morewith BOLTS missing. When I called to have them fix it they said it wasn't their problem. They would not fix it. My car made a horrible noise for almost a month after until I got a TRUSTED personal friend to look at it and actually tell me what was actually wrong. Horrible customer service and just rude all around. If you make a mistake just fess up and FIX IT!

When I first moved to Westminster 3+ years ago, I used a different well-known shop for new brakes…read moreand was sorry I did. Also, my daughter had used a different chain shop for an oil change. Both jobs were priced high. Quote for a second job I posed was higher than I knew it should be. I went to Westminster Car Care originally because of a discount coupon for an oil change, to be honest, but have since had brakes done, tires, wipers, etc. purchased and installed and asked questions about general maintenance. Jay and his colleagues give straight answers, explain clearly to the novice [I'm a 73-year-old woman], and charge what I believe are fair prices. Service is prompt, as scheduled, and friendly. The guys clearly have a boatload of knowledge. I'm thankful I found this gem.

Great service and got me back on the road ASAP. Broke down 150miles from home on the interstate…read morelate on a Friday. Called them as the nearest shop open before i called AAA. They were waiting for me when I got there. Water pumped had failed. Parts store closed. Gave me a ride to a nearby motel. By the time I walked to the shop after breakfast Saturday morning truck was already on the rack with a new pump getting installed. Guys were as helpful as I could have asked, clearly already busy but in my circumstance worked to get me on the road as fast as possible, and the cost was better than fair. Can't thank them enough.

We needed to have a vehicle towed after it was unable to be started. We called AAA and they sent…read moreout a tow truck from this company. The time it took for him to arrive was acceptable. That's where anything positive ended. First, he was rough with the vehicle, hitting the chains against it and handling it like it was a junker. He worked very quickly but not carefully. The garage was 3.2 miles from where the vehicle was towed from. The driver claimed he made a "wrong turn" and the trip ended up being just over 3.5 miles, which isn't a huge issue except he could charge more for going over the half mile mark. That short of a distance from start to finish should not result in a "wrong turn." The garage we had it towed to requested the vehicle be placed at a certain place. The tow truck driver was uncooperative with this request, and placed it where he felt like placing it. As he was removing our vehicle from the tow bed, he did not fully lower the bed and dropped our vehicle a foot onto the ground, causing the rear wheels to bottom out. Completely unacceptable. While we did file a complaint with AAA and the tow company, the tow company was just a single entity and the driver was the owner, who did not offer any kind of apology. In fact, he hung up mid-discussion. I would never trust my vehicle to this company for anything. The kind of service we received was rude and disrespectful. We've had other tows from AAA which were wonderful and when the time comes to need one again, we will be sure to request that this company NOT be dispatched. Treating someone's personal property so poorly creates a very negative image. I want to share this so that others' don't suffer the same experience.

The most honest auto repair people you will ever meet. They have fixed our cars both old and new…read morefor almost a decade. When our local KIA dealer told us a required repair would cost over $1,400 we went to Smithsburg Auto for a second opinion. They fixed the car right away for $1,000 less!! Each and every repair is always explained to us in detail and at a much more resonable and affordable price. I will never take my Chevy, Dodge, Kia, or Honda anywhere else these guys are the best!