Great price for An oil change! Guys were very friendly and honest about what needed to be done to…read moremy Jeep. $55/oil change including full inspection and tire rotation. Didn't try and up-sell me at all and had me in and out within an hour and a half. Cheapest oil change in town!

MIDAS WEST VANCOUVER BE AWARE. These guys WILL OVERCHARGE…read moreYOU. And they overlooked duties in car servicing protocol. I took my car for a standard service and to take a look at a warning light. I came away with a totally flat battery (couldnt even start the car in the forecourt and the warning light not dealt with). To top it all they charged me $500 for a $375 retail price Battery. They also charged me 30% more than I was quoted over the phone for my service and couldn't explain it other than to say it was a receptionist who misquoted me. Mike tried to BS me that he had placed a better battery, but his product code which he had cleverly disguised so clients can not cross check the price, aligned exactly with what he had fitted. I called him on it and of course he went silent on me. No responses whatsoever. To miss a flat battery, makes me wonder what else wasn't completed in this car service. When lining up to pay for the car on collection, both clients in front of me were complaining of overcharges against quotes already issued. This seems to be quite a common issue with MIDAS WEST VANCOUVER. This is the last time my family will use MIDAS. We are not idiots MIKE. Don't hide behind your email. When you get called out on your BS, be a businessman, and answer your clients. Try and win them back. All you have done here for the sake of scraping an extra $200 out of me is loose our family custom and raise awareness to anyone reading this very fair and truthful statement NOT TO USE MIDAS WEST VANCOUVER. You failed on every count Mike. PS: Tony is a good guy - he must be embarrassed to work for you.

Good service , Friendly customer service and good price. Thank you…read more................................. I definitely recommend them.

Dave and his crew at Hyack Excel Tire saved the day!…read more We drove up from California in our brand new car to spend the holidays with out family here in Vancouver. Two days ago, the tire pressure in our right rear wheel was low. After filling and checking again overnight, we did indeed have a slow leak. We went to one of the larger tire shop chain stores, and they found a screw that had lodged near the inside edge of the tire. They said that it was in an unpatchable section of the tire, and we had to replace the tire. After taxes, it would have been $550! The major cost was in the tire, so we figured we would get the tire done closer to my in-law's place in New West so that we could just drop off the car for the day, then pick it up after it was done. We found Hyack on Yelp, and quoted a slightly lower price for the job. I brought the car in so that they could inspect it in-person. Dave took a look at the screw in the tire, and he said, "I think I can patch this." He said that he's seen this type of screw before (must be common occurrence with all the construction in New West or something) and that these were typically short, so the puncture was probably small. Dave said that he would have his guys take the tire off and look to see if they can patch it. If they couldn't, we would go with Plan B and order the new tire. We left the car for a couple hours and then Dave called and said he was able to patch it. As he suspected, it was a short screw, and the puncture on the inside was actually in the flat part of the tire where he could secure a patch. All together, $45 for the patch! Definitely saved us from replacing a brand new tire with another brand new tire! How is that for honesty? I would absolutely recommend Hyack for their reasonable prices, honesty and quick turnaround. And for the person who thinks that he can get a patch for $10, good luck. Maybe if you bought your tires from that shop, they would do it for a discount, but $10 hardly covers the labor. $45 was very reasonable. The large tire chain was going to charge us $56 and the dealership $150. Thanks Hyack! You saved our trip!

Terrible, terrible, terrible. Even 1 star is a generous rating for this place. Called service…read moremultiple times, left a message along with my phone number (as prompted by their greeting) and NOT ONCE did I get a call back. Calling the department service is a scull numbing adventure in itself because when you buy a "luxury" vehicle at OpenRoad, the best they can do for you is make you talk to some stupid machine for the entire appointment booking process, therefore you have to do some serious finger gymnastics by calling other departments so that somebody transfers you to a human being. Only problem is that during the transfer process, you end up getting disconnected. WTF??? If this is a Lexus' idea of service then next time I'm buying a frickin Vinfast or a Fisker where surely my experience would be less frustrating. I'm taking my business to a more competent dealership and I'll make sure my friends do as well. Not first, but definitely last time I buy a vehicle from OpenRoad. Incompetent and indifferent to the customer.

We always have excellent service from David Lai. He is very efficient and friendly which is very…read moreimportant when we have concerns about our vehicles.

Good for an oil change with car wash afterwards. Wish they didn't try and upsell, but then again…read morethey are a business.

came in for an oil change in a 2020 Tacoma. told that the oil filter cap was damaged and could not…read morebe removed (new part was $80 i believe). I said leave it i will take back to Toyota as they had been doing the service until then. upon getting home i found that the truck now had a oil leak, retuned to Mobil1 and asked to complete and let me see the damaged part. once removed and BEFORE returning to me they took the part to the side office and returned it with fresh damage. Then the tech asked me to sign an invoice listing ALL the things he checked, he did not check anything did not open the cabin air filter or engine air box. I reported this to the manager on site and he reacted with a shrug. buyer beware from this shop

I do not recommend Spike Automotive Ltd. In August 2024, I…read morebrought my vehicle to Spike Auto for repairs. A dispute later arose regarding the repair charges. The owner, Tony, reported the matter to the RCMP (File No. R124-28917). I was advised by the RCMP that if I paid the repair costs in full, the complaint would be withdrawn. With RCMP assistance, the full repair amount was paid on December 12, 2024. There has been no outstanding balance since that date. Despite full payment, Spike Automotive Ltd. has refused to discharge the repairer's lien on my vehicle and has demanded an additional $500 fee that was never agreed to or disclosed. Because the lien remains active, I have been unable to sell my vehicle. I have tried to resolve this matter reasonably, but the lien has still not been released. I am now pursuing formal dispute resolution. Based on my experience, I have serious concerns about their business practices and transparency Customers should be very cautious and ensure all terms and fees are clearly documented in writing before authorizing any repairs.

Thank you to everyone at Spike Auto... You diagnosed and repaired my SUV over the holiday season…read moreand gave me a loaner car while you figured out the problem! Great service, great communication during the repair process, great value for money...you have gained a lifetime customer! Many Thanks.....Jon and the Boys.

I did an oil change recently before a trip. When I came back I noticed a fair bit of oil underneath…read moremy oil . I took it back the next day, Saturday. At 1st the owner said they didn`t do it, once I produced the invoice he took at look at it. Apparantly the helpers who did it, (apprentice) didn`t tighten the oil plug properly.If I didn`t notice the leak, I could have been driving with no oil after awhile. If they have problems with the most basic repairs , what happens when they have a bigger job.

This gentleman is honest and very reliable. His rates are better then most . I went to him with a…read moreheater problem . I thought it was the dial on the dashboard. Sometimes it worked and sometimes it didn't. He said hopefully it's the heater meter because the dash would cost more as he would have to pull the dash all apart. At the end of the day I went back expecting the worst. He approaches me and says " it's your lucky day it was a $30 dollar plug that melted plus 1hour labour. Total bill for that job was $95 plus tax. He could have taken me to the cleaners and I wouldn't have known. This man knows his stuff.

In July 2024 Austin Automotive replaced the starter in my 2010 Jeep Grand Cherokee. $800+…read moreIn April 2025 I was experiencing intermittent starting problems so in May 2025 I returned to Austin Automotive so they could check it out. They couldn't find a problem with the starter and recommended a new battery. $77 I had the battery checked and was told by the Brunette Battery that the problem wasn't with the battery. I eventually took my vehicle to another repair shop and they discovered the ferrule connector on the ignition signal wire was loose. They replaced the ferrule and the issue disappeared. In December 2025 the starter stopped working. When the new shop checked it out they told me the nut securing the power line from the battery had been cross-threaded and had worked loose causing short circuits. They suggested this was the probable cause for the starter/solenoid failure. While I'm unhappy with the quality of work done on the starter replacement, I feel ripped off on the "diagnosis" service charge as it appears they didn't put the car on the hoist, to check the starter connections, only testing the electrical systems from above, (under the hood).

Great family owned service shop - Always can count on honest work in a timely manner.read more

Got a low-pressure warning in my vehicle, spouse suggested taking it to get it inspected. This was…read morethe closest location to us at the time (traveling from the US), we stopped on in, tech quickly found a nail in the rear right tire. Scheduled an appointment later that day, repair took reasonable amount of time, and was priced right. Couldn't help but notice the courtesy extended to myself and other customers while waiting for a repair. Opened a door for an older lady, tried to fit in many customers into ad-hoc openings (that day had a number of tire repair inquiries). Would recommend again.

I left the car for winter tire change at their NorthVan locaiton. One of KalTire trucks scraped the…read moreside of my car! Driver just took off. No apology, nothing from their transpo division. Instead, the opposite, I was getting attitude from a person when asking them to submit their claim to ICBC. It's been a bad experience all around. Customer service saw my google review and said to email them. Result? Nothing! Got some guy to call me and tell me "it is what it is, it happens".