Big Boy's Truck Stop was in the same center as where I had lunch so I browsed to see if the shop…read morehad any unique items and they did carry some honey, jams and t-shirts as well as the typical convenience store items. The service was very friendly and the shopping area was clean.

Great road stop place for food. They are awesome. Food is great.... Clerks or team members are…read moreawesome.

We were headed to Myrtle Beach and stopped here for gas and to use the restrooms. Most places off…read morethe interstate are seedy but the restrooms here are super clean. They have a lot of food selection (DQ, Wendy's, Taco Bella, Pizza Hut etc). Great place to stop if you are headed to the Beach.

Best Travel Plaza on the Eastcoast!! They have never disappointed, tons of food choices. Helpful…read moreemployees!

It's 4am in the morning and I am very tired from traveling but I must leave this quick 5 star…read morereview. The women at the cash register is so sweet, welcoming and helpful. The bathroom was spotless. Coffee machine had several options to choose from and tons of flavored creamers! Big score for me and hubbie. Thank you very much and God Bless you!

needed a propane tank filled. attendant went to "wake up guy". guy came out drunk AF and could not…read morecomplete the job. complain to store....they called cops. complete shit show! zeros acro the board!

On the positive side, right off I-95 South in Kenly, NC! This Pilot Center has an Arby's and a…read moreDunkin Donuts and small convenience shop and public bathrooms. Gas is cheap, can use bathroom, get something to eat. We ordered from Arby's (separate review) Place requires face masks during this Covid time. There are floor signage reminder of 6' distance but who knows whether people adhere to that (some didn't and went different way but were wearing masks), cashier staff at both Arby's and across the other side of Center weren't wearing gloves but how would one do that on the register. Other staff members were. The negative, the bathroom (women) of the three stall, the first was broken, missing door and yellow Do Not Enter sign. It gives a really bad impression though the bathroom was at least clean, had motionless paper towel dispenser, not motionless sink. Not really a negative but amazing what impression gives. Not sure if they work, there were a couple of those massage chairs across of the public restrooms.

#96/2022 trying they're getting better…read moreI still got a ways to go though this is an older Wilco converted to Pilot a few years back but it has gone through change after change in the post-covid world much more in the negative unfortunately that I've come in numerous times. I'm getting suggestions to review so many of these places so it's a little bit of a catch up I was recently in here about a month ago. I had been avoiding it for quite some time because it got really scummy. Yes it had the Dunkin' Donuts coffee they didn't have the supplies right they weren't making it fresh it was a real garbage pilot half the time to fuel Islands you were lucky to get one or two pumps working that weren't out of order. The bathrooms were funky unky and skunky. Some of it had to do with lousy managers here and lousy employees. I have reviewed separately though the Arby's because even though it's in the building it's not run by the pilot staff. It's a decent Arby's. The reason I'm up in the three stars here though is because it has become average across the board they have got better managers in it is a lot cleaner than what it was and a lot of the diesel pumps are fixed. So we'll just leave it to that for now and we'll see what happens in 2023

I had originally stopped at another gas station but their pay at the pump didn't work and I didn't…read morewant to go inside to pay as I don't know how much I need. So I just went to the Exxon down the street for a seamless pay at the pump transaction.

I was headed to Savannah GA last week via I-95 and found myself having car problems. I pulled off…read morethe highway to a service station and was directed to Kenly Service Center. Once there, Mr Ken did a wonderful job diagnosing the problem, ordering the parts and getting me back on the road. It took longer than he and I expected but he eventually got me back on the road. While repairing my vehicle, Mr Ken turned away a customer asking him to return the following day. To see that, it touched me dearly. Mr Ken is an outstanding individual and business man. I hope to never see him again under similar circumstances. However, I wish him, his family and business much much much success in the near future.