Mary was amazing! My smart lock had a stripped screw that was completely stuck, and she came out and handled it quickly and professionally. She removed the damaged piece, installed my new smart lock, and even let me know I needed a door knob and provided one for me. At the last minute I also asked if she could replace my screen door knob, and although she didn't have to do it today, she kindly took care of it while she was there. She was professional, efficient, knowledgeable, and very kind. Everything was done quickly and perfectly. I highly recommend Mary if you need a locksmith! read more

Great work and customer service. Quick and easy. Will use them for any future lock service.

Mary was outstanding and provided excellent service. She adjusted one lock, replaced another and made it so I only have to use one key for both locks. I highly recommend her to anyone needing a Locksmith. Going forward I know who I will call if I need to have work done on any of my locks. Thank you Mary for top notch service. read more

Mary was organized, responsive, and skillful. She installed new keypad locks on my front door and installed a new peephole where there wasn't one before. Very happy with her work. read more

I've used Petrone Locksmith twice now since moving to the area and both times found Mary to be very responsive, to do excellent work, and at a very reasonable price. Can't say that for the two other area locksmiths that I had originally spoken with. One was a large, multi-location business and the other was a single location business. Mary's mobility is a plus! read more

Mary arrived on time and had all of the required tools and parts to get right to work. She replaced 2 locksets and added a deadbolt then re-keyed all of our entry locks to match. She even had optional finishes available in her van if we decided we wanted to change the look. She was professional, pleasant, did quality work, and her service was reasonably priced, and I would definitely hire her again. read more

We recently hired Petrone Locksmith to install new locks on our home, and the experience was flawless from start to finish. They installed brand new door locks, heavy-duty deadbolts, and a sleek smart lock on our front entry. On top of that, they rekeyed all the locks so everything works with a single key--super convenient! Mary was punctual, professional, and clearly knew her craft. She walked us through the smart lock setup, made sure everything was aligned perfectly, and even tested each lock multiple times to ensure smooth operation. The attention to detail was impressive. Pricing was fair and transparent, and the peace of mind we now have is priceless. If you're in the Greater Richmond Area and need a reliable locksmith for installations or upgrades, Petrone Locksmith is the one to call. Five stars all the way! read more

Mary is your gal for all lock smith needs!! Mary was able to get my rental property to assist my tenants the same day I made the request. She was quick & professional. Will definitely be using Mary moving forward!! read more

Mary was quick, efficient and on time. I would recommend her services. I'll use her again if needed.

Quick to respond? Absolutely! Mary contacted me within 2 minutes of my request through Yelp for information - and was very straightforward and affordable with her pricing. Timely? 100%!!! Mary was able to work with me on a meeting time and was there exactly when promised. Mary got me into the front door in less than 3 minutes and had a key in my hand in less than 5. After completing the service, Mary shared that she services a large area of coastal Virginia so don't hesitate to contact her - you're probably not too far! And Loui thanks you, too - he was getting hungry read more

Petrone Locksmith - Loui is a chonker that neeeeeded his dinner! Thanks, Mary! - Keys & Locksmiths Near Me - Richmond , Virginia

I requested my front door lock be fixed, and possibly a deadbolt installation. Mary was able to fit me into her schedule the very same day and after meeting her and getting a quote, I had her install the deadbolt too. She was pleasant, did quick and good work, and was reasonably priced. My only reason for not giving all 5 stars was because she didn't clean up the shavings on my floor and front porch. read more

Though Mary couldn't do what I needed, she's very responsive and I would definitely contact her with other needs!

Couldn't help me with programming and cutting the key for a new keyfob. Not sure why.

Mary is awesome! She changed the locks on a distressed property over which I'd been given control. Everything was easy to schedule and arrange. Reasonably priced, as well. read more

Prompt thorough customer service. Knowledgeable problem solver. Quality work. Reasonably priced. Mary is great to work with.

She came in two minutes or less to unlock my bedroom door. Good service and quick service. That was a quick way of spending money. I would recommend this service to friends and family. read more

Excellent quality and service! I would highly recommend Mary for any of your locksmith needs.

Mary is an excellent locksmith and consummate professional. Very responsive. I've used her service twice: once when I locked myself out; a second time to rekey all the locks and recode the keypads in my whole house. She gave good advice and was efficient in execution. Reasonable rates. Mary's also super nice. Her trustworthy manner put me at ease. read more

Had a "situation" with my door knob. My lock was fine, but my outside knob wouldn't open because I had hung my lunch bag on the inside knob. Petrone Security responded right away with a decent price that was much lower than a quote I received from another company, and they were very personable and knew what to do. I highly recommend them! read more