I had an amazing experience with Lucky Lock & Key! Long story short, I discovered while on a cross-country flight that a repairman accidentally locked both locks (not just my electronic lock), and the only key to the bottom lock was inside my condo. I contacted them on Yelp, explained the situation, and they were able to meet my mother (after verifying I was the legitimate owner) within an hour. Not only did they unlock the door but they immediately made copies of that bottom lock key The full service was less than $100 and they were extremely responsive and worked with me to get what they needed while I was literally on a plane hundreds of miles away. Couldn't recommend more! read more

They were quick to respond for assistance and find a locksmith to send out within 30mins. Even though I ended up not needing it they were very understanding and nice about it. I know who to go to if I ever need services. read more

Fast, accurate and great price for a home rekey. Wonderful company to work with. Called them and they came out fast and completed the job quickly and accurately. read more

Fast, professional, friendly! Office called me quickly after I left an inquiry on yelp. Very reasonably priced. Recommended.

We called Lucky Lock & Key on a Monday and were able to schedule an appointment for the very next day. Super nice folks on the phone. Chris from Lucky Lock came out and rekeyed several locks of ours. Each lock was meant to be keyed to keys which were color-coded. Chris got everything right on the first try. He came on time and was a pleasure to work with. Their rates are comparable to other locksmiths in the area, so no complaints there either. Would def use Lucky Lock & Key again. read more

I will 100% be returning to Lucky in the future. Chris was thorough, timely, and very friendly. He asked for photos of the door knobs in advance so that the new ones (and dead bolts) would match. And they did! Chris also advised about a vintage fixture that I was dying to keep in use. Overall, the service was wonderful. I won't go anywhere else. read more

Personable polite quick response and reasonable price!! Will use again when needed Personable polite quick response and reasonable price!! Will use again when needed read more

Bought a new front door and needed a new lockset installed. Lucky Lock and Key got right back to me with a very competitive quote and showed up on time as promised. A seamless hand-off as the door installer had literally just finished the install. Lisa was great to work with on schedule and Chris was diligent in his work, and cleaned up after he was done, leaving area very clean. It's not every day that you install a lockset. Glad to know there are companies like Lucky Lock and Key that do professional, timely work and are respectful of your house. Highly recommended! read more

This was my second time working with Chris and as always he exceeds expectations. He's extremely knowledgeable, friendly and goes out of his way to help. A true professional who genuinely cares about his clients. Lisa was also wonderful when it came to last minute scheduling adjustments and always accommodated me. I highly recommend them and look forward to working with them in the future. read more

Wow... if you want quick service, Chris is your guy. First of all, super responsive through the Yelp app quote feature! Thank you! I manage a rental house for a friend and we needed to change the lock to get the rental turned over and he was able to come out on Saturday. Our appointment was at 1. I got there 12:55 or right around and he was already there! No joke, looked at the clock when he left and it was only 1:03!!! Probably the quickest service ever. Got the dead bolt and doorknob lock rekeyed and he provided two new keys. Thank you so much again, we will definitely use Lucky Lock & Key again! read more

Highly recommend. Showed up promptly at requested time. Quick diagnosis of the issue and refused to charge me for taking a rusted out lock off my storm door which took some effort. Will be using them again for sure. read more

I needed all the exterior door locks and deadbolts changed in my new residence. I search among the many companies available and decided to have Lucky Lock & Key do the job due to their stellar reputaion. Chris arrived on time and got right to work. He was a pleasure to work with. The company uses excellent hardware and stands behind their services. I am so glad I chose Lucky Lock & Key. Chris did a great job; everything looks great; and he listened to wishes and delivered. They are tops in my book. Highly recommend. read more

After purchasing a new home, we reached out to Lucky Lock and Key for a whole property rekey. Lisa was so helpful when discussing cost-saving options and the unique needs of our home. The technician was on time, professional, and clearly an expert at what he did. We recommend Lucky Lock and Key and will keep them as a trusted vendor moving forward! read more

The only locksmith I trust. Repeat customer (old house!). Super fast service. Lisa and Chris are both so nice to work with.

I would like to give a shout out to Lucky Lock & Key, who came out this afternoon to address a deadbolt lock that wouldn't operate in my sunroom. Chris was prompt, professional and figured out the problem right away. I am so glad that I copied down their number when I saw their van in the parking lot at Home Depot. Very pleased with their service! I will for sure call them for future needs. read more

We were locked out of our storage unit and needed to gain access quickly for our movers the next day. I called lucky lock & key and Chris took my info, confirmed the time to meet and where and followed up with a text. I was very impressed with his work ethic and quick service. Thank you Chris!!! Dana (aka New to New Kent :)). I highly recommend!!! read more

He responded very quickly on the Yelp app, arrived on time, did the work quickly and for a fair price. He is not your average overpriced locksmith and he was very polite. He replaced standard deadbolts with Smartlock deadbolts and replaced old door knobs on front and back doors, all in about 1.5 hours, and that included having to drill larger holes in the doors for the new deadbolts. Love that he does not price by the hour. You can tell he's been doing this for a while and already has a pretty good idea as to how long a job will take. He gave a flat price, no riding the "hourly" clock and no bogus trip charge. He will be my go-to locksmith! read more

Did a great job rekeying a few of my locks and installing a new bolt lock. I recommend. read more

Family business. Great service. Really nice people. Reasonable rates. On time. Neat and clean up after themselves. What's not to love? Would definitely use Lucky Lock & Key again and wholeheartedly recommend them. read more

Chris was great. He was on time, friendly, got the job done in a timely manner and answered all my questions. The price quoted was very reasonable and the service was excellent. I would definitely call Lucky Lock & Key again and highly recommend them. read more

Chris was amazing! We bought a new home and needed new locks and deadbolts on all the exterior doors. He was able to come out on short notice, change all the locks in about an hour, and the pricing was more than fair. I would highly recommend Lucky Lock & Key. read more

Seriously the fastest response and the nicest man! Very helpful and went above and beyond to fix my door lock. Highly recommended!

Chris arrived at the property before me and had the door opened by the time I arrived. It was awesome. Prompt. Efficient. Professional.

Found myself locked out of my house after work one day and Lucky Lock came to the rescue. Not only did they show up in less than 15 minutes but the service was quick and easy. The tech was friendly and extremely helpful. Hopefully it never happens again but if it does I will call them back time and time again! read more

I called Lucky Lock and Key and to my surprise, Chris came to my house 20 minutes later. He fixed my door locks for a reasonable price. I will surely call him when I need a locksmith again! Thank you, Chris! You made my day! read more

They responded right away came to my house within one hour and keyed all 6 of my locks. Don't worry about them pricing you some crazy price they was affordable they communicated through the whole entire process. Fast and friendly EXCELLENT SERVICE! read more

Chris was great. He explained all my options to me before starting, which was appreciated! I had a great experience with the rekeying of all the locks in my new home. Thanks! read more

Through an embarrassing comedy of errors, I found myself locked out my newly purchased home in Glen Allen. Chris came and saved the day by patiently working on the door lock so it could be opened without damaging it. He then rekeyed all the locks in the home. All of this for a very reasonable price and with a good sense of humor to boot. read more

Literally going to recommend this business to all of my friends! He responded so quickly to my message and was here at the house working within 30 minutes and done within 15; I'm leaving for vacation tomorrow, so this was so much less stressful than I thought it would be! great prices, and he was really quick. support a small business yall! (Also he wore a mask the entire time, which was so greatly appreciated.) read more

Excellent locksmith, will absolutely use again. Extremely responsive, and very fair pricing. Will be keeping them on speed dial.

Nice guy! Was early for scheduled appointment which was great because I was on a time limit and he was very quick and efficient.

Locked my key in my car on a Tuesday night. Within 20 minutes of calling I was back in my car! Quick, easy and pleasant experience!

Call Chris when I locked keys in the car at work. He was very quick and showed up in 15 minutes and had the car open in less than 30 seconds. Great attitude fantastic customer service and would recommend him to anyone else. Took payment via credit card using square and was very nice read more

Chris did a fantastic job rekeying all my home locks after I lost my keys. He was able to come the very next morning and was actually early. He really knows his stuff. He handled my very old front door lock easily. I also felt like I could totally trust him (a big deal in this business). I would highly recommend him!! read more

Was very happy with this service. I called and he came out on a Sunday within 30 minutes and repaired 2 locks. Very reasonably priced. Would use him again. Very professional. read more

We had an emergency lock repair that we needed done and Chris was able to come to the rescue even though it was a Sunday. He did a great job at an affordable rate. Will definitely use Lucky Lock & Key for any future needs that may arise. read more

Fast prompt service! Great for a Saturday. Will definitely call again if needed. Even helped to figure out regular key needs to be replaced.

We just moved into a new house and wanted to get our locks rekeyed. Based on the reviews we called Lucky's. Chris was great, was here in a couple of hours and everything done in short order. Highly recommend and will call again if we need something like this done again. read more

When I locked myself out of my car I gave Lucky Lock & Key a call and they helped me recover my keys from the trunk. The owner was quick to respond to my call/messages and drove out to the site within minutes. Furthermore he quoted me prices significantly lower than the competition. Overall a 5 star service! read more

I locked my key in the car while shopping. Groceries in the hot car = not good. Chris answered on the second ring and was there in under 20 minutes. Affordable and fast. That's how you want it when you make a dumb mistake. read more