I love the ability to walk-in during certain hours. I'm always impressed with the knowledge and…read moreattention of the veteranians & vet techs and the pleasant nature of the front office staff. THANK YOU!

I would leave less than a one if I could. I contacted Occoquan Animal Hospital about boarding for…read moremy cats. They told me their prices and directed me to their website to fill out forms. AFTER I completed their forms, I was informed that I needed to bring my cats in for examination prior to being boarded and that I would need to pay extra for that. Both of my cats had their yearly examinations in October less than six months ago. They are well cared for and up-to-date on their vaccinations. I'm not going to pay an extra substantial amount of money to have it done again. My vet is local and professional. They are a large practice with a lot of accolades. This feels like a cash grab. I asked if they didn't trust my vet and they said that that was not the reason. I fail to see any good reason for this. It's not a common practice. I guess they don't need new customers or a good review.

I'm very surprised to see what appears to be such a drastic difference between the Google and Yelp…read morereviews, but I suppose Yelp has always been more encouraging for people to leave negative reviews. I'm a newer cockatiel owner. I have done a lot of research and reading about the care of these birds before rescuing a pair. I have also previously had a large breed dog for 14 years, and although we lived elsewhere in NOVA and went to a different vet, that gave me an idea of prices to expect, also considering that birds are an exotic pet, which I expect to be more pricey as it requires specialized care. I found the prices to be extremely reasonable. I was offered basic meds for the issues they were having, like us taking an Aleve, and the general care to be thorough, attentive, and very loving. We spent about 45 min on each bird during our initial visit, and about 30 each on the follow-up. Every member of the staff was beyond lovely and loving. They truly care about pets and educating owners in order to empower us to give our pets the best quality of life possible. Highly recommend using this vet.

I've had such a great experience with Ridge Lake Animal Hospital! Dr. Joshi is incredibly kind,…read moreknowledgeable, and always takes the time to answer all of my questions. I truly feel comfortable bringing my fur baby (1 year old pitty name Charlie) here because I know he's in good hands. The vet tech who helped us (I forgot to get her name!) was also very friendly, gentle, and attentive. Everyone made us feel so welcome. The only downside is that they stay so busy--it can be hard to get an appointment, and I've occasionally had to visit other clinics. But despite that, I'll continue coming back here because the care and attention we receive are unmatched. Highly recommend!

Stop!!! Don't take your animals there! We just recently had our dog there for a mass removal from…read moreher hind leg. It has been a horrible experience from start to finish! Our dog was evaluated by one vet and surgery performed by another. First our dog had staples,which popped out. Then she had butterfly stiches where one stiched popped open and the rest unraveled. The third time, she had single stich. No antibiotics were given until the second time , and no wound cleaner until the forth time. They are not equipped for large dogs and need to redo their protocols. They definitely do not meet their mission statement!

This vet office is the best around. They actually care about you and your furry babies. Dr. Hurst…read moreis the best vet. I would be lost without her. She is wonderful, caring, knowledgeable, and most of all she loves animals and it shows. Gunston animal hospital should be thankful to have her as there Dr. as you don't get any better then her. Thank you Dr. Hurst for all you do.

The receptionist is very friendly, so helpful every time and she's incredibly pleasant. The other…read moreemployees unfortunately are very rude. They seem to really not enjoy their jobs and don't give decent customer service. This has been an issue for awhile and after having the same treatment today, I'm not sure if I'll be back from here

Dr. Prime is the best! She truly loves her patients, or her "kids" as she calls them. She's helped…read moreme through the loss of two of my dogs in the last year and I wouldn't have been able to do it without her.

I first was looking for a vet and this place stood out to me for its good reviews. Much better than…read moresurrounding other vets. And it was all true I discovered for myself! When booking the appointment I had called a few times with questions and the girls at the front were SO kind and friendly. Eager to help and really did well to make sure I had anything I needed answered and went above and beyond. In fact when I was driving to my appointment I realized I didn't have my previous vets paperwork for my pet and 15 mins prior to my appointment she was calling them herself to have them sent over without me even having to run home to get the copies or anything. Even though it was totally my fault I forgot. Then in the exam room Dr Drake was sooo good with my cat. It was a thorough exam and while she was doing it the whole time the other vet helping her was giving my cat a treat and it made it so easy on everyone involved. I've never seen my cat so calm at a vet visit before! They offer great insurance programs too for pets to get routine care as necessary.

I brought my dog in for a UTI check-up and was asked to arrive 15 minutes early to collect a urine…read moresample. I scheduled the appointment for first thing in the morning and intentionally didn't walk her so her bladder would be full. Despite this, we were kept waiting past our appointment time as the front desk staff seemed preoccupied chatting. My dog ended up peeing on the floor, and I had to leave her for a few hours to allow her bladder to fill again. While the vet was great with Penny, I felt that the front desk's communication was poor. One person confirmed my dog's health records had been received from her previous doctor, but when I arrived, I was told her immunization records were missing. I was also told she would look into this and follow up with me via phone, but I received no call. I have no idea where that netted out. Overall, I think my dog had a good visit and there is plenty of parking in this shopping center.

Potomac Animal Wellness Services (PAWS) offers everything an animal lover needs from excellent…read morecustomer service to up to date medical practices! Potomac Animal Wellness Services (PAWS) offers services for you traditional house pets (ie. dogs and cats) as well as the more exotic livestock (ie. ducks and chickens) and pets (ie. parrots, tortoises, and bearded dragons). As the mother of several animals and an animal rescue volunteer, the extended service hours provided by Potomac Animal Wellness Services (PAWS) ensures the animals in my care can receive medical attention beyond standard 9 to 5 hours. Potomac Animal Wellness Services also provides customer with an application (for smartphones and/or tablets) which tracks individual pet vaccines, vaccine due dates, pet prescription refills, appointment requests, and messaging the PAWS Team all in one place! The app allows for even the busiest animal parents to maintain/keep up with their pet's health on the go. We take all of our animals to Potomac Animal Wellness Services (PAWS) but one instance made me a customer for life. One morning I woke up to discover my rambunctious feline had burst an abscess on his hind leg. I was upset and confused because I had not noticed any fluid or raised areas on him during his evening cuddles. I contacted Potomac Animal Wellness Services (PAWS) and they scheduled me to be in their office in less than two hours. The Vet Tech Shylah was reassuring and kind reminding me that sometimes things happen but their team would get my feline back to playful shape in no time! To help him heal, a Convenia Injection antibiotic was administered to make it so I didn't have to wrestle my cat to give meds at home. Potomac Animal Wellness Services (PAWS) also offers emergency animal hospital grade K-Laser sessions to speed the healing process. Within the week, my feline friend was almost completely healed and running around being silly with his sibling! The cost total for the sick pet exam, Convenia antibiotic injection, Clip/Treat the abscess area, and 6 K-Laser treatments totalled less than $310.00. If you are military, PAWS offers a 10% military discount. If you are not military but you are looking for an opportunity to earn coupons, Potomac Animal Wellness Services (PAWS) has a loyalty program: spend $100 and earn a sticker/stamp. Earn 16 stickers/stamps and receive a $100 reward/credit towards your account during your next visit! Between the quality of care, customer service, and financial sensibility provided at Potomac Animal Wellness Services (PAWS), I could not imagine taking my animal companions anywhere else!

My original vet was Doctor Scott Cosenza who we had been using for years. PAWS unfortunately has…read morebeen going around picking different Vets. It is actually owned by a Management Group. We were absorbed when they acquired Dr. Scott's practice. We stayed because of Dr. Scott because he was that good a Vet but as a whole we were very dissatisfied with PAWS. The service their is terrible in that they are very pushy. They like to tell what you need to with your pet and the reason is their prices are way higher. They want you to use their online store for prescriptions which usually run about 20-30% higher than other options. If you're not willing to use their online store they try to make it more difficult to get your prescriptions filled. And it's not just me. I won't name names but I have spoken with a number of employees there who actually stated "We understand where you are coming from. Ever since we came under the current management group our prices have risen quite a bit and alot of our longterm customers have been very unhappy. Unless you like overpaying for your preventive medications and people being pushy and telling you what you need to do I could not recommend this Vet to anyone. How can use or listen to a Vet that you don't trust. They talk about "Trust" but I think it's just a tagline. I don't think they really understand what that word means.

Wonderful experiences thus far for my old lady (senior dog). The staff at this location are warm,…read morewelcoming and efficient. Dr. Burbrink conducted an annual exam. I discussed dental concerns with Dr. Burbrink and surgery was conducted the following week. I am happy to say that my old lady did beautifully and has been home recovering. The staff have communicated with me daily concerning the wellbeing and care of my old lady. I definitely recommend this veterinary clinic/hospital for your four legged babies especially the seniors. The facility is clean, Dr. Burbrink is an expert in animal dentistry, the staff are knowledgeable and considerate.

Our encounter with Crosspointe was under sad circumstances due to having to put our beloved dog…read moredown. The entire staff was welcoming, comforting and compassionate during this difficult time to our family. Our family could not have been more pleased with the service and care we received with Crosspointe.

Dr. Eric, his Vet Tech Eric and the front end staff are HANDS DOWN the BEST in NOVA! He's been…read morecaring for my dogs for almost a decade. I took my Bully to him yesterday and they treated my dog with love and care. He fully explained the issue and gave us some meds and recommendations to get Brutus back to the path of wellness. I will not go to any other Vet other than Dr. Eric....he's the truth and it seems my pooch is already feeling better. They have VERY good fees and regardless it's worth every coin spent! Nova Mobile Vet is the place you want to take your pet!

Everyone here is very pleasant and helping. Makes me feel special, great location, easy to get to…read more Always look forward to going to this dentist office. Highly recommended!

This clinic is very close to my house and I'm ever grateful for it. My dog Raven has had several…read moreminor health issues so far (skin infection, ear infection, eating something she isn't supposed to, kennel cough, etc) and Dr. Wagner has done a phenomenal job with taking care of her. Raven typically gets very excited around new dogs and people, but the staff here are able to handle her well and they treat her with such love and care. From top to bottom, the staff and the vets here are amazing. I highly recommend anyone who is in need of a reliable vet to come here. They are also flexible with appointments and I'm usually able to get in without any issues or long wait times to be seen. Great overall!

SAVE YOURSELF THE MONEY!! Pay attention to your bill. They…read morecharge for services that were never completed. They are refusing to refund a urine sample that was never given/taken. Customer service is absolutely terrible! I wish i could give negative starts.

Caring for animals is not easy, this clinic is a hub of a variety of people, animals and traffic…read more They are fantastic. I had a stray cat patrolling my house for months and decided to get it vaccinated and a check-up since it was outdoors for over a year and was staking out my birds going to my bird feeders. Once I heard a squawk of a sleeping bird nesting, I decided to feed the small cat. It would stop by day and night and rotate with the foxes visiting for any possible vittles. As the seasons changed and one arctic breeze passed through, the cat would still sit on the porch waiting for anything. It did not like the shelter I had built for it. It was needing care due to some observations made. There was a winter arctic blast warning that evening. I found this clinic by word of mouth about a program for strays. I finally was able to bring the cat in and am delighted that the staff are vivacious and friendly! I was very impressed by the comfort I was provided while making the unusual appointment ( I had never cared for a stray animal), the waiting area ambiance, the ease of paperwork, the visit with the amazing vet technician and Veterinarian! I held my breath as they courageously opened the carrier bag and they handled the cat with finesse and great care! I loved Dr. B's mannerisms and how she delicately treated this cat that had no human contact for most of it's life. Dr.B and the techs were absolutely amazing and I cherish this experience in all of my years of owning pets. After having stress for over 4 months immediately dissolved into relief for this cat. The cat's demeanor has been more relaxed since the visit. The clinic called to check on the cat and I am grateful for this and the overall care from this staff.

I've been a CareClub member for about a year now, and every time I've brought in my Maltichon…read morepuppy, iLiKA, the staff and vets have been nothing but professional. The place is clean, well-staffed, and I love that they're open until 8PM. The CareClub plan has been super convenient--it just makes things easier. That's why I'm honestly surprised to see so many harsh reviews. If even half of what people are saying is true, that's definitely concerning. But I also know how these things go--one bad experience can spark a wave of negativity, just like one good one can turn the tide the other way. People tend to see what they expect to see. From my end, I've had a good experience here. No place is perfect, but I'm happy with the care iLiKA's received.