Paws Claws in West Ocean City has a horrible service and attitude! The lady's name is Jan. My wife…read moreand I stopped in to buy cat food and the store clerk would not even look up from the register as she was playing on her phone. When we asked her a question she ignored us. We asked again and she hollered, "I am busy what do you want!!??". That is not the attitude we expect from someone that is supposed to help and welcome customers. The Store Employees are supposed to be respectful to customers! We asked for her name and she did not want to give it so we asked again and she said Jan. She was belligerent, rude and acted very unfriendly. We asked to speak with the manager and she said she was. My wife and I looked at each other and we walked out. We are never coming back to this place! We hope they go out of business!! Too bad Yelp does not allow a Zero Star posting. Mike & Emma

Since I work in the costumer service industry I'm very picky in a lot of things. Let me tell you…read morethe service and the helped I got today was beyond amazing. The two employees really helped us. They walked us through the things our puppy may or may not need and the treat he might love everything was incredible. The options the store has are perfect! Highly recommend it. If I'm in the area again I would absolutely stop by!

Was short like 40 cents & owner wouldnt let me get can of dog food I always tell them keep the…read morechange I have rescue pitbull go every week will never ever ever go there again disrespectful weirdosits suposed to be for Concord Pets store in Berlin Md

The Reddy harness I purchased at Petco is of poor quality. I paid over $50 for it and within 4…read moremonth, the seams started ripping due to using the front control ring provided. Customer service did not provide the expected resolution.

Place was not smelly, staff were extremely friendly, and our dog was very happy to keep returning…read morethere. They even texted us pics several times over the week our dog was boarded there. They let us check him in and out so we could take him to beach too. Very flexible, safe, and caring environment. Loki loved it!

Visited Ocean City, MD and found this wonderful pet boarding / Day care service…read more Once arrived in OC, we quickly realized that beach is off limits for dogs during peak season and restaurants do not allow dogs indoors due to MD state law. Our hotel provided the information brochure. Made a phone call and they were kind enough to book us for the same day appointment. Drop off starts from 7:30AM - 11AM. Pick up is before 7PM. Proof of vaccination is required to board your pet and cash payment of $30-40 per day. Frances who greeted us at the door was absolutely wonderful. He made it easy for us to leave our dog with him and enjoy the day. Tamara who was there for the evening shift was pretty awesome. There were few dogs and 2 cats already but, most of them were pretty calm and friendly. There were several separated areas for pets to sleep in. Ample space for visiting pets to be playful and stay comfortable. Will be sure to visit again if we travel with a pet in the future.

FANTASTIC! The owner is an adorable woman who has such a contagious passion for birds that you can…read morenot help but leave smiling. I expected her prices to be high but found them surprisingly reasonable. The only issue is that there are so many beautiful things there: bird houses, feeders, baths, signs, decorations, flags, food, it was everything I had not to keep buying more and more and more and more.

Great staff. Very informative! The selection of useful and decorative outdoor (and indoor)…read moreinventory is amazing. I recommend the plexiglass feeders that affix to windows. It brings hours of pleasure bird watching from the comfort of my sofa!

11/20/2018 I took my dog to OC Pet Spa and the owner had 2 dogs on tables with the collar on…read more She turned her back to the dogs and came to ask what I needed. I asked her if the dogs were safe, she was like yea they are fine. I asked if that is how dogs hang themselves. Anyway when I picked up my dog she rang up price without $10 discount, I didn't sign and she rang up with the discount deduction and I signed and left. PROBLEM!!! Both charges are on my account, I called a week later after pending and explained I had 2 charges, she checked her records and said she would reverse charge. 12/3/2018 I ended up filing a claim with my credit card company. Still waiting......

I won't return and I don't recommend this place for boarding!!!…read more My 5yo beagle mix boarded here for 2 nights, his collar got eaten and when I tried to reach out to the owner about a special arrangement for pick up during off-hours (as previously agreed) she was rude and treated me as if I worked for her. Thankfully, her receptionist saved the day! I liked her background when I looked at this place but now that I know how horrible she is at dealing with people, I will Never trust her with my dog again.

When being in this shelter I seen many many medications handed out for various issues of infections…read moreas well as workers treated with hasty attitudes and elderly volunteers lifting heavy items while young workers and manager sat joking around in the office. I seen medical supply's thrown away along with towels blankets pillows it's just awful what the animals must have to go through on a daily basis. A rude manager I took the time to fill days for this woman because she supposedly was stressed out from sleeping till 11am not arriving to the clinic till sometimes late afternoon always with a exscuse. my sister was in a accident with my niece I had to rush to her when was fired because the manager Jessica had plans to meet with drinking buddy's that Sunday which was supposed to be my day off became very angry and still never showed up to the shelter that day to help with the poor kittys needing to be removed from feces and given antibiotics for numerous infections going around the shelter. Needless to say I never cared for the job and the way a group of bully's treat their new commers that do half their job to in cleaning properly this is not a wash dry Sanitize it's a spray and move on type shelter leading it to various infections. I'm attaching photos of her claiming nothing was said to her about Sunday's then suddenly I did teriable work but through out my work I took photos of how it looked when I left snd screen shots of her laughing face of being hours late to work while employees pick up her slack and lack of communication to make this a productive fair work place as 2 months to eight years old children are here but my daughter a homeschooler came to volunteer her time was denied!! lawful place and someone needs to shut it down

Dirty, smelly, completely unorganized and they seem like they don't want any of the animals to be…read moreadopted. I do appreciate the fact that it is run by volunteers and they take in alot of stray animals.

My dog has been having some skin issues. All vets both near my primary home and vacation home were…read morebacked up. I was able to have an online chat via pet insurance that gave me some ideas of what the issue could be. Then, the light bulb went off while reading reviews. I decided to try grooming to see if it could sooth his skin. I was a little hesitant as there were no recent reviews but I needed to try something and fast. I had a conversation with Patti over the phone and she was really patient in listening to my concerns. She was able to take us the next day and gave my boy a soothing medicated bath. He looked great and felt better. We still have to deal with the cause and flare ups but at least he is more comfortable. Thanks to Patti and team at Ruff Cuts.

I never write reviews on here, so when I do.. It's because I need to let the public know something!…read more First of all, Patti is a wonderful woman. She truly loves animals and you can tell as soon as you meet her. I have a temperamental Pomeranian mix, and he lets her groom him efficiently without issues. What is most remarkable about Patti is the care and affection she gives your pet. Not only did she trim my pom's feet for free on a nail-clipping only trip, but gave my chihuahua a mini-reikiki session because she is in congestive heart failure. Patti thought it necessary to give her a little extra love. Would you receive such service at a chain store? Absolutely not. The facilities may not be as conventional as others, but Patti has always done a wonderful job and her customer service is incredible. I will always be one to support small and local businesses, and Ruff Cuts is no different.

I met the owner, Linda, and she was so nice. i talked to her for about 20 minutes while the…read moreboardwalk was empty. i bought a super cute zebra costume for a little bijon. Linda has been in business for 20+ years and i love how she is there everyday making sure customers are happy!!! also, the store has really cool gear for all different types of dogs and cats. I actually ate one of the home cooked doggie treats and they weren't bad.

Haven't been here in a few years. But so happy was still here. They have everything here. They also…read morebake their own cookies etc for dogs.

Everything, the owner are great. Zoey has been going to them for years. Highly recommendread more

We had a horrible experience with a local groomer so we've been reluctant finding a new groomer…read more After reading the reviews for Just Four Paws, I felt good about scheduling our Havapoo, Coconut. We just picked her up, and I am excited to say we are thrilled! Leeanna was WONDERFUL as a groomer. She immediately connects with your 'baby',(easing my anxiety!).Coconut looks amazing! We will definitely be going back to Just Four Paws!