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    PetSmart

    2.4 (17 reviews)
    Open 10:00 am - 7:00 pm
    Updated 3 weeks ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

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    Bad haircut

    I went to take my dog for grooming since he's never gotten one before and was in much need of one . The groomer shaved his whole body and left his face completely untouched, I went home and had to finish the work myself ! She says he wasn't letting her cut around the face but when I tried he was completely ok ! She didn't seem to want to service me anymore and said there will be no charge. She seemed to be upset with me over my dogs behavior like I had something to do with it ! My dog is nervous, These groomers should have experiences with these type of dogs ! Never going here again very unprofessional and need to fix there attitude

    Georgie

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    5 months ago

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    3 months ago

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    Photo of Anne B.
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    2 years ago

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    1 year ago

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    11 months ago

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    3 years ago

    Helpful 2
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    3 years ago

    Helpful 1
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    6 years ago

    Helpful 1
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    4 years ago

    Took my dog in last week they did a great job very gentle with him clean them up nice good haircut.

    Helpful 1
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    Photo of Erin I.
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    6 years ago

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    5 years ago

    Helpful 2
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    Photo of Julia A.
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    9 years ago

    Helpful 1
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    11 years ago

    Helpful 3
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    12 years ago

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    10 years ago

    Very clean and all the animals looked heathy and well taken care of even the feeder fish

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    7 years ago

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    10 years ago

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    Ask the Community - PetSmart

    Canine Training by Mystic Moon

    Canine Training by Mystic Moon

    (5 reviews)

    Tonja was a gift from dog-heaven! My 7-year old, 4 pound Maltese (Betsy) was having problems with…read moreanxiety (she would rarely settle down), barking and aggression towards other dogs and people for the past year and a half, since my 13 y/o German Shorthair passed (who by the way was not a barker and never aggressive). I tried another trainer and the methods didn't work but Tonja came in, assessed the issues, explained why Betsy felt the need to take over as leader, gave me exercises and non-physical corrections to use and Betsy is even better than her old self! Going in I knew that I was the one needing training and made the commitment to both of us to do as told and I'm so happy I did! Tonja doesn't sugar coat things but she isn't rude either. While I appreciate that, I suspect the person who left a one-star review who also owns a small dog wasn't wanting to hear what she really needed to hear and didn't really want to put in the time to make her ankle biter less yappy! Dogs behave similarly regardless of size and I'm as guilty as any for letting a tiny one get by with more than I have with my larger dogs. It's been 3 weeks now and we are still doing our exercises and continue to be better all the time when out for walks and seeing other dogs. For the first time in a long time, she'll calmly lay in my lap! I've also used Tonja for boarding Betsy and it's the first time she has been boarded that she ate while I was gone and came back rested and relaxed! Love Mystic Moon and everything Tonja stands for and does!

    Tonja and her husband Chuck are truly the greatest things since sliced bread! We adopted a 1 year…read moreold terrier mix named Chico that had very little training when we got him. He came from a home with a lot of other dogs and so he was very anxious/aggressive around other dogs. When he would see another dog, his hair would stand up, he would growl, and would drag us towards the dog when we were walking him outside. We tried to do training on our own with no success. When we started looking up dog trainers, we couldnt believe the prices. $100 an hour? We can't afford that. What if it takes 12 hours? That's a lot of money. Although Chico is worth it, we just couldn't fathom spending that kind of money. We continued searching and came across Mystic Moon. They were affordable and had top notch reviews, so we decided to give them a try. Sunday came around and we anxiously pulled up to our first class praying that he didn't attack another dog or something. As we walked in, he was pulling us, growling, barking, and jumping. Tonja walked over and told us to put a training collar on him and directed us to seats that were a little away from the group so that he could calm down and we could try to train him without distractions. Now, fast forward to week 4 (4 hours total of training classes and doing the homework that Tonja and Chuck assigned us every week)...he is a completely different dog. Chico is no longer the aggressive dog he was before. He doesn't bark, pull, or growl when another dog comes around. His hair no longer stands up and he seems to have more confidence. When we started this journey, we had little hope. Everyone told us that based on his past and his breed, he will more than likely always be aggressive and that he might get better when he gets older. I truly thank God every day that we came across Mystic Moon. Chico is quickly becoming the dog we have hoped he would be and we are quickly becoming the parents that he needs and deserves. If you need someone to help you train your dog, look no further. Tonja and Chuck are the real deal.

    Des Moines Obedience Training Club

    Des Moines Obedience Training Club

    (2 reviews)

    I have taken my Havanese to DMOTC since I first got him as a puppy and he and I went to puppy…read moresocialization class. This large facility has either 3 or 4 large (rectangular) rings with a different class being given in each. There are a few daytime classes, but most are in the evening. All of the instructors are dedicated, experienced, and knowledgeable volunteers who must love working with all breeds of dogs and their owner/handlers, as evidenced by their patience and understanding of the many dog training challenges. My dog also took basic obedience and the Canine Good Citizenship class which upon completion, he and 6 of the 7 the other dogs in the class passed on test day. My only criticism of this class is that we trained with treats the whole time, but the class before the test, we were told treats were not allowed by the AKC certified tester. (If we were told before, I must have been in denial.) This made a huge difference in my dog's willingness to listen to my commands once he realized there wasn't going to be any "pay/reward". I worked with him the week before the test giving him treats randomly as the instructor had suggested, but I feel that transition could and should have been emphasized and practiced more during the previous classes. DMOTC is still a terrific place for a wide variety of classes for your dog and I plan to continue taking my dog to their classes. They are also more affordable than other private for-profit dog training schools. We are lucky to have this established club in our community.

    My husband and I just got our 6th dog (over 16 years- not all at once.) we have taken all of our…read moredogs to puppy class and obedience class. We decided to try DMOTC because it was closer than our previous trainer- Rover's Ranch. Signed up for puppy class. What a waste of time. Not only will you spend 45 minutes trying to listen to someone read a page of information to you, with two other classes going on at the same time, but she will only pause briefly periodically to let you try something occasionally with your dog. Useful things for good dog behavior like scooting their butt back while in down position or doing high fives (versus walking on a leash or good solid recalls) There is absolutely no socializing of your puppy with any of the other puppies in the class. One woman had a puppy that had not been around other dogs. It was trying to play, but no one was allowed to let dogs off leashes and people were encouraged to leave as soon as class was over. No playing-little, if any, interaction between people and other dogs or any actual skills the dog might need. We stopped going as it wasn't worth the time. If you are new to owning a dog or want your puppy to have experience with other dogs, save your money and look elsewhere.

    In Home Pet Care & Grooming

    In Home Pet Care & Grooming

    (7 reviews)

    As critical as I am about sifting out good restaurants, I am even more critical in locating…read moreexceptional groomers for my li'l pup...especially after relocating from LA to DSM! Sue, the Owner of In Home Pet Care is very passionate about her craft. What pleases me the most is that she is patient and truly listens to your concerns and instructions about grooming your pet. Its currently off Army Post, but when I started going to Sue the shop was just a small little place off of SW 9th right next door to Andy's Place. Their prices are very reasonable! I asked her to style my pup's hair a certain way and requested to use specific ribbon colors. It was my very first time taking my pup in, so she took me on a little tour of her "pet salon" - I loved that level of transparency! A lot of bad or shady groomers don't bother showing you the behind-the-scenes of their facility. She also allowed me to look @ her ribbon selection so I can choose what would best match my pups outfit....yes, I am one of those people dresses their dog! I dropped my pup off right @ opening (7:30am) and picked her up later at about 4pm - Sue was very friendly and took time to speak with me for about a full half hour about her professional experience, and other services. I told her that I just relocated from California, so she informed me about her "pup-sitting services" - which she does....In Home! =) Lastly, my pup smelled soooooo good. I don't think I've ever had her smell as good as she did after going to Sue...EVER!!! And my pup smelled great for weeks after!!! In Home Pet Care......HIGHLY RECOMMENDED! =)

    The place is very dirty and it smells like they smoke inside the building! I do have to admit the…read morelady was very friendly but I did not like the condition of the place.

    PetSmart - pet_training - Updated May 2026

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