Paris got her first puppy cut today. She went from looking like a beach bum to total royalty!!! I…read morelove this place! Amy did an amazing job. I can only imagine they are still operating under their Covid protocols as drop off and pick up was all done curb side. Very easy and zero wait. They took such good care of my little pup. If you're in the market for a new doggy salon, I'd strongly suggest you check this place out. They book up quick, so don't be surprised if you can't get in right away, but definitely worth the wait.

This place is a hidden gem and if your looking for a groomer this is the place, the staff are…read morefriendly and I felt really good leaving my Sadie Love with these ladies. They did a great job on my baby and i highly recommend this place :)

Had my cat, Luna, groomed here (short hair bath). It was great. She was handled with care and is…read morenow a happy clean cat. Hard to find cat groomers that are highly rated, so I'll be coming back to Bri for sure.

I wanted to share my recent experience in hopes it helps improve communication and client…read moreexperience going forward. When booking online, the system prompts you to enter your card information immediately after selecting an appointment. Typically, this step indicates that a deposit will be processed, but that wasn't clearly communicated at the time of booking. When a team member later called to confirm my appointment, I mentioned that I had already entered my card information during the booking process. There was no follow-up from the team to clarify whether the deposit had been received, and since no additional communication was sent, I reasonably assumed everything was confirmed. However, I received a text message at 5:40 p.m. on 10/10/25 -- about 20 minutes before closing -- stating that my appointment scheduled for 11:00 a.m. on 10/11/25 had been canceled. I immediately called and texted but didn't receive a response until the next morning when the business reopened, at which point the appointment was already canceled. Given that appointments here are often booked weeks, if not months, in advance, it's extremely difficult to pivot or make alternate arrangements on such short notice. The lack of follow-up and the last-minute cancellation were disappointing, especially considering the time and planning it takes to secure a spot. I'm sharing this feedback constructively, as I understand things happen, but clearer communication and more proactive customer service would go a long way toward improving the overall experience.

They are nice and personable. Cookie comes out clean and more adorable. She has alopecia so they…read morestraighten her up and even everything out.

Best grooming service in the area! The staff is knowledgeable, friendly and professional and the…read moreprices are very reasonable. They take the time to understand what style of cut you want and make constructive suggestions. Very happy I have found this small business!

Our pets have done multiple long stays with Interlude. They are always very communicative,…read moreincluding reports about your pets stay when you pick up and plenty of in between email communication updates, for those who desire that.. aka me. They always come home appearing well taken care of and smelling fresh. We LOVE the option of grooming after their stay. Overall, we enjoy the Interlude experience and plan to continue with them in the future.

Our white malamute Bella is very difficult to groom. I'm not sure what they do but they are able…read moreto get her clean and pretty and this pup hates to be brushed. She loves it there, runs in when we get there and you can hear her telling everyone what to do when we pick her up. I cannot say enough good things about the grooming services. I will even bet when they read this review they know who my troublemaker is.

After a year away, I quickly realized why I've been coming here for so long. The level of care…read moreprovided is unmatched. She has a special gift for making anxious dogs feel welcome and relaxed through her gentle touch and approach. Highly recommended--once you experience this service, you'll be a customer for life!

My toy poodle always looks terrific and smells great after visiting this groomer! Plus, Jametta is…read morea joy to work with and takes good care of her furry customers. Highly recommended!

I was looking for a place to board my 10 year old, intact, Pitbull and stumbled across Perfect Pet…read moreResort. They left me impressed with every step of their process. With only a few minutes left until closure, Maria didn't hesitate to give me a tour of their beautiful building. They also require an "orientation day" to ensure all pets are a good fit for their facility. I know my sweet baby boy becomes increasingly anxious while I'm away, so I was concerned about how he would handle his orientation. Erica contacted me to let me know he was uncomfortable, but didn't use that as a reason to say he wasn't a good fit, as I assumed they would. Instead, she gave my pet some individualized attention and moved him to a quieter section of the facility, Cedar Park. With updates throughout his orientation from Erica, I was assured he was in truly caring hands. Still, I was a bit nervous to board my dog for 5 days as I traveled across the country for a seminar. Erica suggested bringing him in again before my trip to get him further acclimated. While I was still a little uneasy about leaving him, I knew he'd be in the best care provided in my absence with Perfect Pet Resort. The atmosphere is beautiful and the service is outstanding! I can't imagine leaving my pet anywhere else in the foreseeable future. Thank you Erica & Cameron for ensuring my pet had the best stay possible. Thanks Maria for reassuring me that he would be well cared for. Until his next stay...

Absolutely livid - For years we were happy with The Perfect Pet Resort, but that entirely changed…read moretoday after our 3 dogs stayed for 9 days ($3,000 bill). At booking, I explicitly stated our youngest dog, Pixie (turning one during her stay), was not spayed due to vet recommendations. I also made it clear I wanted my 3 dogs together. Pixie is anxious and I didn't want her alone for 9 days when she is used to being with our other 2 pups. I called twice beforehand to confirm protocols if she went into heat, and was assured they would monitor her and keep her separate from group activities. Despite this, upon drop-off, staff had separated Pixie from her siblings. The person at check-in said they had Pixie staying in a different room. Before drop off, I brushed Pixie out so it would be easy to care for her. She is a long haired Havanese so fur maintenance takes a lot of time. After a stressful back-and-forth and call with a manager, I was told they could downgrade the pups room but would be then be able to keep the together. I agreed to this. During the call it was also revealed they had her incorrectly listed Pixie as spayed. We resolved it: they were finally put together, and management promised extra attention to Pixie in case she went into heat and free cuddle time during her stay. The true breaking point happened at pickup today after a 9-hour drive from SC. In addition to the boarding, I paid for brushing every other day, plus a bath and brush-out on pickup. Pixie was handed back to us completely covered in severe, skin-deep mats across her entire body--behind her ears, legs, belly, right side, back and base of her tail. This proves multiple failures: Zero Brushing: The paid-for brushing services clearly never happened over 9 days. Ignored Grooming: The staff who supposedly bathed her today completely ignored severe matting. Lack of Oversight: Basic handling would have immediately revealed the mats. Now, after a $3,000 bill, I have to pay a specialized medical groomer to shave her down to her bare skin because the matting is a safety risk. This wasn't a one-off mistake; it was systemic negligence across multiple staff members over multiple days. Spoke to the manager who offered to refund the 'brush outs' and bath--a drop in the bucket compared to the cost of a specialized medical groomer shaving my dog to the skin. Completely lost all trust in their care of my pets. Beware. Save yourself and your pet the stress. Go elsewhere.

This is the second time Ms. Gert has been groomed by Lickety Split and I'm so happy every time!…read moreScheduling is super easy, and I love that the website shows the price and time upfront, no waiting around like other places. She just drove up and took Gerty right in. She did such a great job grooming her, and Gert smelled amazing! Gerty is not easy to groom (I've tried and it's always a struggle), but she was so patient and worked really well with her. And you get a little report card which I loved. We'll definitely be coming here forever and I recommend her to everyone!

Ashley was fantastic! She was very quick to respond and booked our pup right away. We had never…read moreused a mobile groomer before and this experience was a game changer! Our pup is recovering from recent health issues so mobile grooming was less stressful for her than going to a regular pet groomer. The cost is a bit higher than traditional groomers but the convenience of not having to take our pup to a place where she'd need to be crated for hours was well worth the cost. We'll definitely be using Lickety Split again!

This is the second time i have used this kennel and this is the last. The first time i asked the…read morekennel to provide feedback on how my animal did with the pool since she loves to play with the water from the hose. When i picked her up there was no feedback provided and when i asked which attendant was with her the answer was that they did not know. Ok fine. I didn't like it but the dog was fine. The second experience was absolutely horrible. I brought them a happy, and very energetic animal and i picked up an injured dog whose feet were so worn she could barely walk into my home and she has several small lacerations on her head. The cuts were from another animal that were the result of an incident in group playtime, this is what i was told over the phone. Ands i gave the voicemail. When i talked to the manager i asked why was she in group play since i specified she not be placed in group since she was a rescue and while being an absolute sweetheart she does not appear to play well with others. This information was provided at least twice to the kennel. The manager looked at her file and no notes existed that indicated this. As far as her feet go, the condition of her pads is something that develops over a couple of days. Has any attendant even briefly checked her feet after the pool or considered how she was walking she could have been spared this very unnecessary pain and discomfort she is currently experiencing. I was told by the manager that my dog was seen tip toeing after the pool, this is a understatement of how she is currently walking, she can't walk This unfortunately is a tale of inadequate supervision, and poor care at best. Do not take your animal here. On the plus side i received a 10% discount to make up for their mismanaged care of my dog. The photos show her head after care on the left, and before on the right

We have used this kennel several times over the last 3 years and have our dogs profile in their…read moresystem. Up until now it has been fine. When I dropped off my dog last Wednesday, the young man working the counter told me I could not leave my dogs blanket with him because there's kennel cough going around and somehow that spreads it (even though my dog himself was there). Then he read me my dogs profile from 3 weeks earlier and said "2 cups of food twice a day and extra playtime" and I said "yes". My wife picked him up this morning (5 days later) and was not charged for playtime. They asked my wife if my dog had anything with him when she picked him up. Are dog blankets allowed or not? My wife spoke with the manager and she said it must have been miscommunication about the playtime. Did he even get fed? I called and asked for the owner to express my disappointment and wanted the young man held accountable. I was told the owner would call me. 2 hours later the person I spoke with called and said she spoke to the owner. The owner told her to tell me she was off til Thursday and would call me then. I am extremely saddened by the lack of customer service and care we received and won't be using countryside kennels in the future.

Do not support Tori's Pampered Pets for Grooming. I really wanted no stars!!…read more I try to support black owned businesses, but when your professionalism and business etiquette lack there of, i will rip you a new one! if you hurt me, Tyrian or my family. My baby has been in pain for a week and a day, licking and gnawing at his right front paw. Aka his thumbnail (Dewclaws) . I took him to Tori's on Tuesday 8 am appt. When i arrived to pick him up, She handed him to me, i paid her $80 cash for the services and a $10 gratuity. Tyrian immediately started gnawing and licking constantly. His pads fur looked redish, but overly red. Now i know you did something! Intentional or not Tori should have informed me. I called the same day she says I didn't use any new products. I have called three more times since no response asking for help or suggestions as i could not figure out what was wrong. Upon his dental surgery a week and a day later, the vet looked and saw that my babies dew claw was broken and they had to remove it because it was dangling. Now he has to look like a space cadet.

Jeff did such an amazing job on my dog. Will definitely be returning. Definitely recommend. Very…read moreprofessional....very time conscious.... if you are looking for a caring dog groomer....please consider. I promise you won't regret it. 10/10