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    PetSmart

    3.0 (16 reviews)
    Open 7:00 am - 8:00 pm
    Updated 2 weeks ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    PetSmart Photos

    From this Business

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    Reviews With Photos

    Goldendoodle, dog

    Our pup had the best groom today by Vicki. She was a hot, stinky mess when I dropped her off. When I picked her up, she smelled fantastic and her cut was far better than I expected given the poor home grooming attempt by me. Kudos to the entire staff! Everyone was super friendly.

    dead fish

    what the heck?!?!?! bruh i literally came w/ fam to get medicine for my cat because he isn't feeling well. basically my brother is little so he wanted to go back & see the snakes. we go back and notice the tops are off the fish tanks at the bottom. him and i thought it was cool! at first. seriously traumatizing. i wanted to see cute little fish but now i've seen fish literally smashed to death in a filter please i know that they are just insignificant fish to you, but they are still living things and no i'm not vegan or anything but still PLEASE PETSMART DO BETTER

    Amy trimming my puppy's nails for the first time

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    6 months ago

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    10 months ago

    The staff are always friendly, welcoming and professional. Store is always clean. Products I buy are always available.

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    3 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    10 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Once again, I booked with Amy because she had done such a great job with Zoie.

    Mentioned in 2 reviews

    Read more highlights

    Pawesome Palace

    Pawesome Palace

    (19 reviews)

    Had my cat, Luna, groomed here (short hair bath). It was great. She was handled with care and is…read morenow a happy clean cat. Hard to find cat groomers that are highly rated, so I'll be coming back to Bri for sure.

    I wanted to share my recent experience in hopes it helps improve communication and client…read moreexperience going forward. When booking online, the system prompts you to enter your card information immediately after selecting an appointment. Typically, this step indicates that a deposit will be processed, but that wasn't clearly communicated at the time of booking. When a team member later called to confirm my appointment, I mentioned that I had already entered my card information during the booking process. There was no follow-up from the team to clarify whether the deposit had been received, and since no additional communication was sent, I reasonably assumed everything was confirmed. However, I received a text message at 5:40 p.m. on 10/10/25 -- about 20 minutes before closing -- stating that my appointment scheduled for 11:00 a.m. on 10/11/25 had been canceled. I immediately called and texted but didn't receive a response until the next morning when the business reopened, at which point the appointment was already canceled. Given that appointments here are often booked weeks, if not months, in advance, it's extremely difficult to pivot or make alternate arrangements on such short notice. The lack of follow-up and the last-minute cancellation were disappointing, especially considering the time and planning it takes to secure a spot. I'm sharing this feedback constructively, as I understand things happen, but clearer communication and more proactive customer service would go a long way toward improving the overall experience.

    Countryside Kennels

    Countryside Kennels

    (22 reviews)

    This is the second time i have used this kennel and this is the last. The first time i asked the…read morekennel to provide feedback on how my animal did with the pool since she loves to play with the water from the hose. When i picked her up there was no feedback provided and when i asked which attendant was with her the answer was that they did not know. Ok fine. I didn't like it but the dog was fine. The second experience was absolutely horrible. I brought them a happy, and very energetic animal and i picked up an injured dog whose feet were so worn she could barely walk into my home and she has several small lacerations on her head. The cuts were from another animal that were the result of an incident in group playtime, this is what i was told over the phone. Ands i gave the voicemail. When i talked to the manager i asked why was she in group play since i specified she not be placed in group since she was a rescue and while being an absolute sweetheart she does not appear to play well with others. This information was provided at least twice to the kennel. The manager looked at her file and no notes existed that indicated this. As far as her feet go, the condition of her pads is something that develops over a couple of days. Has any attendant even briefly checked her feet after the pool or considered how she was walking she could have been spared this very unnecessary pain and discomfort she is currently experiencing. I was told by the manager that my dog was seen tip toeing after the pool, this is a understatement of how she is currently walking, she can't walk This unfortunately is a tale of inadequate supervision, and poor care at best. Do not take your animal here. On the plus side i received a 10% discount to make up for their mismanaged care of my dog. The photos show her head after care on the left, and before on the right

    We have used this kennel several times over the last 3 years and have our dogs profile in their…read moresystem. Up until now it has been fine. When I dropped off my dog last Wednesday, the young man working the counter told me I could not leave my dogs blanket with him because there's kennel cough going around and somehow that spreads it (even though my dog himself was there). Then he read me my dogs profile from 3 weeks earlier and said "2 cups of food twice a day and extra playtime" and I said "yes". My wife picked him up this morning (5 days later) and was not charged for playtime. They asked my wife if my dog had anything with him when she picked him up. Are dog blankets allowed or not? My wife spoke with the manager and she said it must have been miscommunication about the playtime. Did he even get fed? I called and asked for the owner to express my disappointment and wanted the young man held accountable. I was told the owner would call me. 2 hours later the person I spoke with called and said she spoke to the owner. The owner told her to tell me she was off til Thursday and would call me then. I am extremely saddened by the lack of customer service and care we received and won't be using countryside kennels in the future.

    PetSmart - pet_training - Updated May 2026

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