I bought my GMC Yukon two and a half years ago from Randy Curnow in Cameron. My buying experience…read morewas wonderful, but I'm writing this review because my experience with the service department has been fantastic over this entire time. When I take my car in for routine maintenance, I never feel like they are trying to take advantage of me to get extra work done that I've seen in the past with other dealers. They are honest, and I trust that when they tell me I need something done, I do. I took my vehicle in for a recall update (which they reached out on to schedule) and they found a slow leak in one of my tires and repaired it without charge. I will continue to bring business to them. Hayden and Jake do the best job as advisors in that department. Thanks, guys!

If I could give 0 stars I would. I will not do business here again. Yes, I bought a Ford Explorer…read moreat this GMC, Chevy dealer. They put me and my family in an unsafe situation and upon returning the car to 'make it right' they only allowed a trade. Then tried to not even cover my loan or give me the $10,000 I put down on the car (only got the loan covered). I am still out money and I only had this car for 3 months-used with 16,000 mi. A noise started and it should have still been under manufacturers warranty, but upon the dealership look over to find and fix the problem, more problems appeared and ultimately deemed unsafe to drive. Things you wouldn't have just noticed with a naked eye if you don't know a lot about mechanics, things that were never noted on the Carfax, things that this dealership said they checked-which they obviously didn't. This car had a complete engine replaced and a lot of things were not correctly replaced or where they should be or connected at all...upon further investigation I found information on the carfax that wasn't there 3 months earlier - long block- you bet your ass I wouldn't have bought this car if I knew that, Ford will not cover this shotty work which was also done at a ford dealership! But to top it off, I truly believe this dealership, Randy Curnow knew some of these things when they sold me the car. I know I had it for 3 months, but if something had happened to me or my family in this car, you would have been paying a whole lot more! I am disgusted, I am disappointed, and you put me in a financial rut and I also was without a car for nearly two weeks trying to figure all of this out. But I can tell you this, if this was your family, you would not be okay with this outcome either. There is way more to this whole situation, but this is a little jist of the story. Randy Curnow swore Pettijohn Ford was going to fix it and have it covered by warranty even though another Ford dealer wouldn't and it had been noted in the ford database of the issues and that warranty would not cover it... check the Carfax people, and even call ford, because I promise you this car was not fixed! DO NOT BUY THE 2024 FORD EXPLORER THEY CURRENTLY HAVE FOR SALE AT THIS DEALERSHIP. VIN 1FMSK8DHXRGA03540-THEY DIDN'T EVEN DO ANYTHING TO FIX THE PROBLEMS ACCORDING TO THE CURRENT CARFAX AND FORD. IT IS NOT SAFE! And I do not want someone else to go through what I had to.

This is the way buying a car should be! It felt the same as going into my local store and buying a…read morelawn tractor! This dealership is trustworthy, honest, and helpful. Their prices are the lowest I could find anywhere in the KC region. They make buying a vehicle pleasant!! I had been looking for a vehicle for over a month and dealing with other dealerships before finding Woody's. When I saw their prices, I honestly thought they were going to mark up the online price like the others do, until the price was thousands over what the website actually states. Woody's does not have fake add on's that they try making you purchase. They offer additional coverage but do not push it on you or make you feel like you have to purchase it. They are truly selling cars honestly!! From the time I started asking questions about two vehicles I was comparing until the time I purchased, Kyler was the most pleasant person I have ever worked with!! He answered all the questions I had, was patient with my lack of trust (due to other dealerships), and listened to my wants and needs in a vehicle. When I came in for my appointment to test drive the two vehicles, he did not try swaying me one way or the other in my purchase. He was knowledgeable about the features and capabilities of the vehicles and how they affected my needs. In fact, he pointed out features in both that would match what I was looking for. He does not match the stereotype of a car salesman!! Lol. He is a wonderful honest midwestern guy!! Jeff, in finance, was amazing!! He explained every single paper I was signing. He made sure I understood everything. He even explained when and what I needed to do with insuring and licensing after purchase. He even stayed late so I could complete everything that night. I was having a hard time finding a ride (I live an hour away) so I could drive my vehicle home, and they offered to deliver it for me free of charge!! The gentlemen who delivered it were so kind as to do it the same night as my purchase, and had it in my driveway at 7:30 that night! I am still so thankful for this!! I am forever thankful I found this dealership and will continue recommending them to everyone I meet! I am not just Wowed, I am Flabbergasted! Maybe they should change their name to FlabbergastedFreds!! Lol!!!

I have had a new SUV on order for several months and as a professional that puts a lot of miles on…read morea vehicle I could not wait any longer so was put in a position that I needed to look to a car lot for inventory. Woody's had two vehicles I was interested in. So I drove over to see the vehicles and one of them had a dead battery so was unable to drive it so had to drive back the next day to see it (and my drive is about 45 minutes away). The next day I was able to see the second vehicle however could not get an answer to negotiate pricing because the "decision maker" was already gone for the day so I would need to come back tomorrow. So my husband and I make the third trip to Chillicothe to wrap up this deal on the vehicle I decided on and am told they will only honor that price if I finance with them.....AND I can only put down 10%........and then I find out this is basically a bait and switch scheme because their rates are ridiculous!! I could have financed with my local bank for less than half of what they financed me for!! And they require me to keep this super high rate note for 5 months before I can pay it off!! So.....I am posting this feedback to save others the grief I went through!! And.....on top of that it took us nearly 4 hours to sign all the paperwork to purchase our vehicle!! And, they had 4 girls in the office trying to figure out how to do Docusign paperwork and STILL didn't know how to do it!! I was having to show them how to get into signature mode! And I eventually had to leave for an appointment and they STILL missed signatures and had to send paperwork home with my husband for me to sign and send back hardcopy because they missed things!! And another thing I negotiated in our transaction was a full tank of gas and was assured this would be done......well, you guessed it.......when my husband left the dealership he barely had enough fumes to coast into a nearby gas station to get gas!! That is the gratitude you get these days for a $65,000 vehicle purchase!! And on top of that about a week later I get a phone call asking me if I would like to come in take a look a Jeep Grand Cherokee......I could not believe it!! They had NO IDEA that I was a customer!! If inventory was available at another dealership I would NOT have done business here......but inventory is lacking and I did not have a choice :( PS The first thing I did was remove the WOW Woody's logo from the back of my vehicle.....I was NOT going to give them ANY advertisement!! And WOW Woody's is right.........WOW.........I can't believe how sideways everything went!!

I sent internet inquires and called and was connected to Erica Fortune the internet sales rep. I…read moretold her that I had money in my bank ready to transfer to theirs to purchase the vehicle. She said she would put together the out-the-door price and call me back so we could complete the deal. She never called me back and just text me that a sales rep would be in touch with me. Why am I getting passed around???!!! I never got a callback and tried calling her and sent her an email asking what happened and she replied the next day that the car I wanted was sold. Why?! How can you sell a car when I've already said I'm ready to purchase with money in my bank. Why would you not put a hold on it?! No explanation on how and why this happened. Woody's lost a cash deal!

I called Wednesday let them know I was interested in a Chevy Malibu they had w one owner and 82,000…read moremiles. I asked if it was a trade or auction. It was a trade. No known issues. Great car Peter said.... ok now almost two hours from where I live I get there and get to test drive. Although there were no codes showing we brought our device. 12 codes and that car needs major work. Timing is just one. I'm upset I wasted my day and they couldn't even be straight. Personally I'd stay away from this dealership.

There's a reason this is the second vehicle we bought from Tri State in the last several months…read more Towards the end of last year, we ordered one of the first Jeep Gladiators here and the buying experience was the best we'd ever had so when I was ready to buy my Challenger, I knew where I would find help. Despite the challenges of the pandemic, Charlie Basham and Tim White searched the country for what I was looking for and when they couldn't find it, they gave me some good advice - don't settle for what's available, order it exactly the way you want it. I've never been so glad to take someone else's advice. They kept me apprised of the status and Tim checked in regularly with me. The day I picked up the car, it seemed like everyone there, including the owner, came out to congratulate me. This is the way the buying process should always go.

From the owner: Welcome to Tri State Chrysler, Dodge, Jeep, Ram. Your trusted CDJR dealership in Northwest…read moreMissouri. We are proud to serve Maryville and the surrounding area with top quality automotive service and car sales. Looking for your ideal ride? Explore our vast inventory, to find a vehicle that fits your needs. As a premier dealer of Jeep, Dodge, and Chrysler vehicles, we combine a deep understanding of automotive technology with a commitment to delivering exceptional service. Our team of highly skilled technicians, equipped with cutting-edge tools and genuine OEM parts. Visit our CDJR dealership today or browse our website 24/7.

I bought my first nice used car from Barnes Baker. It was the third car I test drove and I knew the…read moreminute the representative pulled up in it that it was the one I was going to leave with! I have driven 30xxx miles since then and I haven't had to make any major repairs! Looking for help finding a car, having a team who cares about finding the right one for the right price is essential and Barnes Baker definitely upholds that standard. Go see Dillon if he is still there! He was very informed of the history of my vehicle and pulled out all the stops to ensure I was satisfied with my purchase. The service area is no different. I've taken my car in for oil changes, to get my transmission fluid checked, and have them turn off a low tire pressure light. They have always been courteous and kind to me at Barnes Baker. What better place to buy or service your car than your hometown dealership?

Worst reception possible by phone. Just asking to speak to their new GM the response received from…read morethe receptionist no less was "WHAT DO YA NEED" in the nastiest tone. In fact it sounded more like WTF do you need. If this is the reception you get from the first person you talk too my thoughts is its going all down hill from there. Use at your own risk.

When it came time for a vehicle replacement, I had fallen in love with a certain model, trim level…read moreand color. I had already done my homework and knew exactly what I wanted to look for. Being a suburbanite, I toured the mega dealers here in KC Three, in fact, in different parts of town. Typical car sales people irritate me with the little games they want to play. So when I visited the dealerships looking for my choice of cars, I ran into the "jump-thru-hoops" attitude. I am very transparent when I get irritated, and can't hide it well. One salesman asked me what did I need with the upscale model, I didn't need the more powerful motor. That ended that visit. Another tried to talk me into a different color, because he had one on the lot and wanted to move it...but not discount it. When I called Robert at Cupp's, he was the only one who offered to do some computer searching, to see if he could find exactly what I wanted. In less than one day, he phoned back to say that he was unable to find my car, in the midwest, as I wanted it; but had taken my notes and figured the price to order it from the factory. It was less than what the city salesmen wanted for an alternate car, and I didn't have to play games to navigate through this deal. Within three weeks my car was delivered, exactly as I wanted. This historic dealership is visibly vintage, but holds a lot of character. Recently this site was in threat of being closed by GM, during its restructuring, but was saved, due in part, from an outpouring of support directly to GM ,by local residents and businesses. That should tell you something, when folks will go to bat for their car dealer.

Do not take your vehicle here. If you do don't leave it and go home. They put you off till the end…read moreof day. Had a 8am appointment checked up on it cause a friend saw it outside thought it was done. Called to check found out at the moment I called the were just putting it on the rack. Had to call again at 330 pm told they would call me back. Didn't get a call got a message asking if they could keep it overnight. Didn't really have a choice let them keep it another big mistake. Figured they would call me about noon . Totally wrong on that. Had to call again they hadn't gotten around to pulling it back into the garage but they were getting right on it. So I waited for another phone call that never came. Had to call them around 3 hours later still haven't had time to look at it. Very poor customer service skills. Went to pick up my vehicle. Upon opening my vehicle door there was dirt all over the floor board and the side carpet. My door had grease and oil on the door pull device. My center console arm rest had salt stains from someone's arm . You could visually see the arm impression. Went in with a full tank of gas came out with three quarts of a tank. So if you're looking for place to treat you like a paying customer. This isn't it never going back again. Oil changes are cheaper at Walmart. Took my vehicle to Hortons auto the following week identified the problem immediately . Had it fixed before the end of the day. I didn't have to call them once. They called to tell me what the problem was how much it would cost. Called to tell me when it was finished. Totally satisfied with their professionalism . If you do take your vehicle to ford take a photo of your odometer and gas gauge. Better yet get a vehicle gps tracker before leaving it overnight. There are better places to get your vehicle worked on than this place. Trying to get hold of anyone in their service department should have been my first clue. So Chillicothe Ford gets a big thumbs down.

Chillicothe Ford is awesome! Our new car had a problem with the heat sensor and the crew worked to…read morefix it! I am always pleased with the service and customer friendly attitude. Chris and Rob Trantham and the service department always come through for me and my family. They will treat you with curtesy and respect. Buy your next vehicle from them!! Rosina Harter