Was the nicest man to work with. Great knowledge towards the product being applied. My biggest…read morecomplaint is I brought a brand new 2024 straight from the dealership to him and now I'm left with scratches all over my front end/hood. Some catch my fingernail and are into the paint. There are also areas that did not get covered since the skid plates were not removed. I'm happy for the protection that's on there, but for the price we will continue to fluid film vehicles ourselves.

AWESOME COMPANY. Mike and his team…read more I would like to give a big shout out to Scotty's Carriage Works. I had an incident in a parking lot which they came out unloaded one trailer off of another took my load after the wreck trailer re-loaded it onto the first trailer then took the trailer and loaded it onto the second trailer to haul back home. All this took place in less than three hours. If you have not used Scotty's carriage Works give them a call they will do an awesome job for you. Thanks again guys very much appreciated Don Tr 678.

Terrible service. I called at 2 am to get a tow and they said it would be about 30 minutes before…read morethey could get to me. About 5 minutes later they called me back and said they didn't have a truck to come get me. I clearly woke him up and he just didn't want to get out of bed. Why have a towing service if you don't want to do the work??? I gave the lowest rating and that was more than I wanted to give because it wouldn't let me leave it blank.

I really love this tire company! They're super honest and also relatively inexpensive. They've…read morehelped me out of emergencies, and they've let me know when my tire tread was fine to keep going. They don't try to ream you for every penny and sell you tires you don't need the way some tire shops do.

Very Friendly Staff, Great Prices, and the most comfortable waiting room I have seen for any Auto…read morerelated service shop.

We have never been happier to give our hard earned money to someone. Rob really takes care of his…read morecustomers and walks the walk when it comes to customer service. Gave us Great Pricing and was very efficient. Even bought our lunch! So thankful we found them!

When my motorcycle broke down on I35 in the middle of nowhere, my options were all bad...except for…read morecalling Rob's Cycle. He was willing to hop in his truck and trailer and come get me - and then took me to the nearest uhaul location 40 miles away, and see me off. Primarily a Polaris dealer, they're definitely oriented towards the farm and utility market, with a large showroom and large shop for repairs. I can't speak to price but Rob was straightforward and they even invited me to come with for lunch across the street.

This business is 100% a scam!!! Took my box truck to this shop get an estimate. I called twice to…read moreask if ok to bring in to have it looked at for an ESTIMATE! Never was I told during these 2 phone calls that there would be a charge for looking at my truck nor anything about storage fees if I did not get the work done there. So, I took my truck jn. They called and said they lost my paper work and since I had my phone number on my for sale sign on the box truck they were able to call me. They told me it would be $70 to fix the ABS issue. Again never told about a storage fee or fee to look at my truck. When we spoke again I was then told not sure how much it would be to fix it. I called the next day and the technician that had been looking at my my truck was supposedly out on a tow and I was told he would call me back when he got back to the shop. The technician never called back. So the next day I went in to pick up my truck and was charged $143.00, since they took off the $300.00 in storage fees. No work or parts were done on my truck and I never received an estimate that I had to pay $143.00 for. When asked what this was for I was told it was to look at my truck and since not getting work done there I was charged a storage fee. Again this was never brought to my attention of storage fees or fee to look at my vehicle that I brought in (not towed) for an estimate! These people waited to call me and never said their fees, knowing they would charge me everyday my truck was at their business. This business is a scam and no one should trust them!!! There is also a complaint on the BBB for the exact same thing and also a lot of 1 star reviews with the same issue. We did call the sheriff, but was told it was a civil matter. But the first words out of the sheriff's mouth was "is it because of the storage fees?" I knew exactly this isn't the first time they have done this to customers. After we paid we started to leave but we had no keys, so we turned around and asked if there were fees to get my keys. They then told me to "get the F out of their shop and don't come back." I replied, "Do you really think I would come back to this place?" As we were leaving out of the shop my wife and I were surrounded by 5 plus people and he continued to call all the mechanics out of the shop. I asked if all of them were going to beat my wife and me up in front of our children in the car? They then told me my keys were in the truck we then left. We as customers should have the ability to choose where and who we want working on our truck. We should not have to pay more than the repair and +100.00/day for outdoor storage and $300.00 for indoor storage, if you decide to not go through with the work at their shop and to go to different shop.

Towed vehicle to this location because my front brakes seized and undrivable. The work was not…read morecompleted and they nickeled and dimed me for more money than they stated would be to repair my vehicle. Initially they quoted me a price and then called another day with another to the point where the bill went from over $5,000.00 to over $6,000.00 dollars and supposedly that was just only for parts. However, I was told the parts would take a week to ship or receive. It got to over $10,000.00 and I said no because they only took off one wheel the first day and ordered parts they thought was needed to do the job. I told them to prepare my vehicle so I can have it towed back to Omaha as I was headed South for a week. It cost me $1,500.00 for towing to Omaha and asked them to place parts in my vehicle for towing. I had to pay an additional $1,658.78 for them to release my vehicle. I was told they need to know soon of the tow because there may be storage fees assessed. What a scam and be aware if you must frequent this shop. I would like for the owner to respond because I tried to rectify this problem but he pushed it off to his shop person who failed to call. That's enough and I think they owe me funds from all the false charges!

We are new in town and our little Hyundai commuter car had a check engine light. These guys were…read morefast, friendly, and fair on price. Great combination. I highly recommend them for your auto repair needs.

Do not take your vehicle here. If you do don't leave it and go home. They put you off till the end…read moreof day. Had a 8am appointment checked up on it cause a friend saw it outside thought it was done. Called to check found out at the moment I called the were just putting it on the rack. Had to call again at 330 pm told they would call me back. Didn't get a call got a message asking if they could keep it overnight. Didn't really have a choice let them keep it another big mistake. Figured they would call me about noon . Totally wrong on that. Had to call again they hadn't gotten around to pulling it back into the garage but they were getting right on it. So I waited for another phone call that never came. Had to call them around 3 hours later still haven't had time to look at it. Very poor customer service skills. Went to pick up my vehicle. Upon opening my vehicle door there was dirt all over the floor board and the side carpet. My door had grease and oil on the door pull device. My center console arm rest had salt stains from someone's arm . You could visually see the arm impression. Went in with a full tank of gas came out with three quarts of a tank. So if you're looking for place to treat you like a paying customer. This isn't it never going back again. Oil changes are cheaper at Walmart. Took my vehicle to Hortons auto the following week identified the problem immediately . Had it fixed before the end of the day. I didn't have to call them once. They called to tell me what the problem was how much it would cost. Called to tell me when it was finished. Totally satisfied with their professionalism . If you do take your vehicle to ford take a photo of your odometer and gas gauge. Better yet get a vehicle gps tracker before leaving it overnight. There are better places to get your vehicle worked on than this place. Trying to get hold of anyone in their service department should have been my first clue. So Chillicothe Ford gets a big thumbs down.

Chillicothe Ford is awesome! Our new car had a problem with the heat sensor and the crew worked to…read morefix it! I am always pleased with the service and customer friendly attitude. Chris and Rob Trantham and the service department always come through for me and my family. They will treat you with curtesy and respect. Buy your next vehicle from them!! Rosina Harter

Has -never- let us down. Been taking vehicles to Brian since 2005. Fast, most knowledgable mechanic…read moreI've known. And when you walk away you feel like you've been friends for years.

Unexpectedly we had car trouble as we traveled from KC to OH. We showed up at Horton's and Brian…read moretook time out of his scheduled day to troubleshoot our car problem. Brian is competent, honest, and a knowledgeable mechanic. Thankful that our paths crossed!