I have dental insurance. Aspen told me the amount that insurance would pay and my part to pay. I…read morepaid my part (about $3500), and then I'm sent a $2900 bill that insurance won't pay because the work wasn't approved after I was told that it was. I don't have another $2900 and am stressing out. I will not use Aspen anymore because I can't trust them. I seriously thinking about seeking legal advice because the dentist or assistant cut my gums, and my mouth was sore for a month. I could not eat solid food for a month, and had a knot on my jaw and swollen up. Also, the doctor left a training assistant fit a temporary bridge. The bridge wasn't seated properly and I had trouble with that as well.

I went in for dental implants in Tullahoma and paid in full. I thought everything was fine. Then I…read moreeven received a check back for over payment and they still sent me a bill for almost 3,000. I called and talked to them and believed it was all worked out only to months later receive a letter from a collection agency! Horrible people are o do that to me without even speaking to me first after I believed we were in good standings. No one should be treated like that. Especially after paying them almost 5,000 and them billing insurance things I had paid in full and should have never been billed to them. Insurance fraud at its best!

Today 9:/24/25 my daughter was scheduled for dental cleaning . we long story short the older lady…read morereceptionist behind the counter was super rude and told me my daughter couldn't be seen because we was late getting the paperwork done prior to her appt pretty much . now remind you I was on the very last sheet of paper of there forms to sign and she proceeded to tell me everything checked out well with her insurance becouse this was also not only her first visit ever visiting there office as well for a dental cleaning possisble fill ins . my daughter is 13 and of course we had to check out of school early for her appt and we did get there right on time we wasn't late but 5 minutes of our scheduled appt and I have to drive about 15 miles to apt and it was a raining yucky day with weather condition . fact is my daughter didn't get to be seen for cleaning for the lady being so petty about paperwork not being finished when she called me up to approach me infront of the entire waiting room full of people to ask myself the parent of Emily not even the patient if you are following me to ask when I could pay a old past due bill from when I had been in there office back 10 yrs ago and the amount $ 56 yall !! I was floored like since when ever has that lady had the right to look up to see if I had doctor bills with them more less . she could have called me on the phone she could have pulled me aside and that would be just fine as well but to call me out like she did over a 56 dollar old Denist bill and the fact she made is waste gas time and effort my daughter didn't get a school note for school since she had to check out early just to get to her appt and I had to call arojnd find another denist that excepted her insurance and for it to be another two months we have to wait for up coming appointment just to make sure my dauhgers needs are being met but definitely being pushed out longer than it should of came to as far as I am concerned and If you would of just heard this lady and seen how I was done I'm sure you would be on the same level I am I will never give them any good word except that there office is very clean and kept up but to say friendly and caring sorry noone approached myself nor my daughter in that manner today it was more judge mental and very much in my eyes what they call discrepancy and if you ask me my honist opinion of there staff and receptionist. very snooty and stuck up that's the whole impression I got today . moral of this story is I won't be back to ever try and get service of any kind from them rude people and if I could of had that old hags name and information as to who I report too I'd be doing so as well she isn't perfectional an any way or fashion she very rude and totally embarrassed my daughter to the point when we walked out the door she was crying upset even she at 13 yrs old got aggravated and upset at the whole ordeal of how we was called out and how we was approached on a very 1st dental visit for my child now . so yall I'm sorry but if you can get past the one non perfeshional receptionist and if you are free and clear and dont have past history of oweing them well maybe then I reckon you would get to experience this friendly Denistry office that handles with care . Well we never got the care we was seaking and desperately needin her teeth cleaned considering we fell a little behind on them becouse it had been a little over time late for her getting her 6 month cleaning due to loss of insurance and then to have to wait for 2 months longer to get this tooking care of and the whole deal of even having to call around to find another provider to take her insurance . yes this mom is livid on there actions and that women should of lost her job on the spot for how she done today . she even let me get to the door to walk out and said mam i am not finished her I said excuse me I'm sorry I am most deffinally finished her at this point and I wont ever step foot back In this door nor will i recommend my dog to come her lady I won't be back don't you worry and not even to pay the measly $.56 dollar doctor bill in my name she went back snooping for over 10,yrs I am not kiddin or no liein still SMDH there is always a better way to handle things and it wasn't at my 13 yr olds Denist appt she didn't even get to make cause she reseduled becouse I didn't have it done quick enough i guess lord idk awful experience with GLiCk a&-Woods !!! lady better be glad I wanted her job so bad today if I just knew who to call

My 3 adult children and I have been patients here for over a decade. In that time I can't remember…read morea single complaint other than wait times, which admittedly aren't always avoidable. Today I left work early and showed up 10 minutes before my 6 month cleaning and was told I would have to reschedule since I did not confirm my appointment. Cancelling an appointment I've had for 6 months because I did not click confirm on the single email that was sent out is unacceptable. I didn't open the email because the appointment was already on my calendar and I did not require a reminder. I understand no-shows cost you money, but transferring that cost to those of us who keep our appointments is not the answer. My family and I will not be returning. I would urge you to reconsider this policy.

I don't have dental insurance. I've had cleanings, a repaired filling and a crown with Affordable…read moreDental in Tullahoma and have never had a problem. They might not be the fanciest in the area, but I've never felt like they did me wrong and the dental work has lasted. IMHO avoid "Woods & Glick" ;-) . I took all of my kids there as children and all of the fillings that were completed there fell out before the baby teeth did. Moved them to Wild About Smiles & had no more problems.

I do not recommend this dental office... my husband and I have been going to this office many many…read moreyears and in my last visit Dr Whitehead was working on a tooth and he hit another tooth and broke it and it was part of a bridge that i had... Dr said he would fix it temporarily... Well as life has it my world go crazy and the temporary was fine until it finally broke and i made a appointment to get it fixed. When I went in to get it fixed and i was told i would have to pay for it now because it had been to long... As a business owner myself,i didn't realize there was any time line for something he broke... and because i haven't been going enough i was told i couldn't even get a cost break on replacing it which i haven't to replace the whole bridge now... i really think everyone needs to think twice about going to this office, i have been there when the Dr's hands shake really bad (how my bridge got broke) i wasnt going to say anything as long as he was willing to fix his mistake but now i think everyone needs to be aware

Dr Major and staff do an amazing job explaining treatment and discussing financing. Dr Major offers…read moresame day treatment.

Was given an amount for my work. I paid for that work. Only to get half way through a root canal…read morefor dr majors to tell me he couldn't do it. Then he should not have tried and charged me for it. They told me I would have a credit but now I owe more money. Ridiculous!! Over charged and sub par work done on my teeth. Had to go to a specialist to finish root canal!

He takes his time and takes your surgery very serious . He is all around the best in every…read moreaspect. I'm getting all upper implants . I've had 6 surgeries with Dr Michael Locke within the past year . I had two sinus lifts , two bone grafts , and four implant studs on right side , and four implant studs on left side . I am currently entering my 6 month healing for my last four implants that was placed yesterday . Every surgery went well and just like he told me . He has great bedside manners and very family oriented. He makes me and my family feel like we are right at home . As other reviews have said, he runs behind , but I do not want a surgeon that rushes through my surgery and I don't expect him to rush through anyone else. I respect that . He has always took time to explain things where myself and my family can understand everything about diagnosis and prognosis . He does not speak in terms that only medical professionals understand . He truly cares . If you call the office they are quick to respond back to you. He has a great office team and they are all team players and great in every way of assisting . His assistants during your surgery are the best . They are very knowledgeable and accurate . They are extremely well trained . This is the best surgeon and team ever !! They are amazing !!

Dr. Locke and his staff took great care of my daughter in law. She had her wisdom teeth taken out…read moreand everything went wonderful. His assistant Caroline made her feel calm and secure throughout the entire process.

I was left owing another $3000 after I had paid "my part". They had misfigured the insurance's…read morepayment, so I got stuck with $3000 out of the $4000 that the insurance owed. There was 3 options, and if I had picked another option I might not have had to pay. I won't go back to Aspen because I can't afford another mistake. I had to put the balance on my credit card so I could make payments. Merry Christmas to me. More like April Fools.

This was a horrible experience I couldn't find the office because the address in the GPS system is…read morewrong and by the time I found it I was 15 minutes late and they wouldn't see me and I have a broken tooth but they didn't care.