Every aspect of care here is excellent. Entire office is welcoming. They extend themselves to…read morehelp you and your pet are comfortable. The entire team is very knowledgeable and compassionate take the time to explain and teach even helped with my insurance claims. You and your animal are their priority in very competent, safe and welcoming environment.

I brought my two senior cats in for bloodwork and an exam. One cat was then diagnosed with…read morehyperthyroidism and put on meds when the bloodwork showed an elevated thyroid level. I then received a call that the bloodwork "may have been mixed up" so bring my one cat back in for a free retest. This test indicated a low thyroid level and was significantly different from the first test with an elevated level. Instead of a vet looking at the 2 bloodtests and seeing they were so different and most likely not my cats bloodwork . I'm contacted by the vet techs and told to continue on the thyroid meds. One vet tech was not aware there was a blood test mix up and one told me when I asked why it seemed like the 2nd test was so different that it was not my cats bloodwork answered me by saying" That's a good question". Then I wonder was my other senior cat bloodtest mixed up as they were done at the same time? Meanwhile I spent $100 on thyroid meds and $520.38 on bloodwork and I still dont know if my cat has hyperthyroidism. because the new bloodwork does not show it. I was offered after complaining another free retest after taking my cats off the meds but honestly I have a very stressed old cat who has already been in for 3 blood tests and a vets office that I'm dealing with techs not the vet. I plan on going elsewhere where I can deal with a vet that can call me, and actually take the time to look at the bloodwork

Fallen completely off the deep end. We'd been going to GAH for years, and what was a slow decline…read morehas gotten faster. The prices have been skyrocketing, with lots of extra charges and upselling services. They make you pay $100 just to renew a prescription. When you arrive, expect to wait half an hour after your appointment before someone brings you into a room to wait some more, but heaven forbid you're more than five minutes late. If, say, it's snowing and the roads are terrible, and you call ahead to let them know you're going to be late, they won't hold your appointment for 3 extra minutes. It's really fun and great to wrangle a cat and rush to the vet only to be told you can't be seen, even when there don't appear to be any other patients in the building.

This is the BEST veterinarian in the area, hands down. Dr. Jones and her staff are kind, great with…read morethe pets, great at explaining things to you. They have always been in communication with our specialists and always call to communicate with us with any results, updates, etc. They always call to ask how the pets are doing. The prices are very reasonable given the cost of vet care today and worth every penny for the great care.

Always friendly and professional. I take my dog and cat there and they fix them…read moreUp and off the go!

My dog got loose yesterday (my mistake leaving a door open). Within 2 minutes he was gone....out…read moreof sight. Just over 8 minutes later my vet's office called and asked if I was missing him. I live a 3 minute walk from their office and he was running through their parking lot. 5 of the staff employees kept him in sight and got him to a fence where he saw me and they could catch him. This is the kind of service they give their customers and patients. They know our names, our animals names, and truly care about our pets.

They have always taken great care of my cat! Super knowledgeable and willing to try multiple…read moretreatments to find what works. They're also very great if you have to board your cat.

Receptionist does not have a price list and I have no idea how much an office visit it would even…read morebe. I was quoted $500 for a mamma cat and 4 babies to have an office visit. Vetrinary clinic would not quote spay or neuter pricing without a 1st visit appointment. The only good thing I can report is that they do allow early/spay neuter for kittens. It is difficult to find a vet clinic that will do that so if the office visit pricing wasn't so ridiculous, I would definitely go here.

We have had great experiences with the vets and support staff here for cats, dogs and rats. Parking…read moreis easy and entrance accessible.

Me and my family recently had to put our French Bulldog Lexi down here on March 16th, 2024 because…read moreshe had a brain tumor. We were taking her there ever since we got her in 2020 when she was 4 1/2 years old. We took Lexi there a lot of times, and every single time they were great with her. Dr. Virginia and Dr. Jarvis were always great with Lexi. The staff is very friendly and caring. The building is also very clean considering it's been open since 1922. If you ever decide to euthanize your pet, I highly recommend doing it here. After your pet is at peace, the staff gives you as much time as you need to grieve as you want. They are also very respectful during this process, too. I highly recommend this vet. Shout out to Albany County Veterinary hospital!

Our cat looks really sweet and docile. She is NOT. She doesn't like to be handled much by the…read morepeople she trusts, so you can imagine how much she enjoys being manipulated by a stranger. Every time I've had to take her to the vet, the following ensued (in no particular order): Biting Screaming Scratching Hissing Violent gyrations to get away Spitting (yes, spitting) Bloodletting And that was just to get her into her crate and in the car. She would have to be sedated to be examined and groomed. It was traumatic for her, for us, and I presume the vet techs. Dr. Nolan and Christine came to the house, they sedated her while she was relaxed and snoozing---they worked quickly, compassionately and thoroughly and they were FAR LESS EXPENSIVE than the previous vet. I can't say enough positive things about them. For as long as we have Ginger, we'll be a client. They are busy though, so plan on approximately 30 days or so to get an appointment. Well worth it.

Dr. Sarah Nolan and her assistant, Anne, came to our home to put our beloved German Shepard to…read moresleep.We had researched the options for at home euthansia,and found most vets were unwilling to come to our home, and the average cost was 375-500 dollars. Dr. Sarah came to our home and provided Jake with a dignified, peaceful death, with his family at his side. She explained everything, and was kind and compassionate with Jake, and with us. Her fee was 115.00. To have this service at home for a very reasonable charge, made a very difficult time easier for Jake, and for us. I HIGHLY recommend this business. Bless you Dr. Sarah!!!!!!!!

We brought our 2 birds to this vet for many years; They were well taken care of. Need 85 characters…read moreto get this to print for some reason.

Great place to take your pet. Kind considerate staff. Well informed doctors who explain what is…read morehappening with your pet.Clean welcoming facility.

What a blessing Dr. Diaz was from In the Comfort of Home when our 17 year old cat suffered terminal…read morekidney failure. We had to wait an hour or two to get a call back after leaving a voicemail, but once our call was returned, we were able to get a visit that day. What was an incredibly stressful time was made easier by the gentle guiding and kindness of Dr. Diaz. He was wonderful and it made the heartbreaking loss of our little buddy easier to take. After having experienced previous losses with a traditional visit to a vet, this was so much more easy for a cat and us, allowing our cat to avoid the stress of travel to the vet, and allowing us to grieve in the privacy of our own home during the process. Thanks you In the Comfort of Home.

We have used this service in the past and found it to be very kind and peaceful. However, a good…read morefriend just a terrible experience today. She had a scheduled euthanasia visit for her dog tomorrow at 11:00AM. They called and told her this afternoon that they couldn't come tomorrow. They can't come until Friday, AND there will be a $100 up charge because Friday is considered a weekend. Imagine preparing yourself for this terrible event, and having it rescheduled the day before. And THEN it's going to cost you more because THEY reschedule it? This is just wrong on a lot of levels. I won't be using them again for any of our dogs, and I can no longer recommend.

If I could give less stars, I would. Our Kitten DIED at 6 months old October 2024. A minimum of 3…read moreother kittens from her Cattery are sick with respiratory disease. We hope this never, ever happens to another kitten or another family! We are physically ill to know this was probably preventable if not for Christina's dishonesty. Trust literally any other breeder. Our baby's diagnoses were severe interstitial lung disease complicated by severe pneumonia in both lungs. Christina knew long before our boy died she had feline herpes and calici infecting her Cattery, and she continues to breed and sell and doesn't disclose this. In fact, her kittens never see a vet. Our other Maine Coon, not from this breeder- previously healthy and in our home a year before Finn-has now developed symptoms. Love wasn't enough for a boy this sick. We were told his chronic respiratory problems were due to one of the "common causes" (feline herpes, calici). He had symptoms from the day we picked him up, through multiple courses of antibiotics and supportive Lysine, until his body couldn't fight infection anymore directly resulting in his death. Likely FIP. LOOK IT UP. Christina's response when I told her Finn was critically ill and not expected to survive was to question our vets' and our own clinical judgement. She had knowledge that there were other kittens in her Cattery at the time my boy was in her care who tested positive for a highly contagious but treatable infectious disease and she STILL did not disclose her knowledge to us. Her contract, which she didn't send ahead of time and was delivered literally as we handed her cash and took our kitten in a parking lot, specifically excludes respiratory diagnoses. Wonder why? Now we probably know. I've been blocked on social media. She's evidently concerned primarily with her reputation and cash flow (cash payments only, remember!), not whether or not her kittens (or YOUR family) will suffer. And trust me.. we all suffered, worst of all poor Finny. He was a healthy-seeming, snot-nosed, normal acting, beautiful boy.. until he was suddenly in respiratory distress and it was far too late. He truly did seem healthy with just some mild respiratory issues and his character was incredible! So sweet and funny. We'll never get our unicorn rainbow baby back, but being $11k in the hole without our kitten to love is a pretty tough pill to swallow. We are devastated. Buyer, truly, beware.