I have to update that the wait time can be quick or terribly long. They left me in a room once for…read morean hour by myself! I've also had complications since my surgery which had me doubting if Manríque's was to blame or myself. I didn't like that they kept asking what I was doing to get abrasions in my eyes and I didn't have an answer because I waking up with the abrasions. They've been very good to me and continued to care for me through these complications but I did miss a lot of days at work due to returning for follow ups.

Very good service, they respected the appointment we had. The waiting time was not excessive. The…read moreconsultation was done by the doctor personally, and he explained in detail what he was checking.

Dr. Chang is great. The four stars are for her. She is very thorough, experienced, personable,…read morelistens to you, communicates well, has patience with her patients, doesn't rush you as she goes through the eye exam ("Which is better: one or two?, Three or four?" Etc.). My family all agrees she is the best in the area for eye exams. One family member had a hard time with contact lenses and Dr. Chang was great working with her. The lady who did the screening and initial testing for glaucoma, etc., was also very friendly and thorough. The ladies at the reception however could use a refresher on customer service. They did not greet me or others I noticed as we arrived. They looked like they really didn't want to be there or help. Perhaps I just caught them at a bad time. The day I went the office could have been managed better. While I had an appointment for 1 PM and arrived 15 minutes prior, I did a lot of waiting. They took me back on time, but it was 3 PM before I got out. The frames are all name brand and expensive, not well organized. If you're in a hurry, you might want to go somewhere else. However I felt it was worth the wait and the lack of professionalism from the front desk to be seen by Dr. Chang. I have tried several other places in town over the last 18 years. Some others have nicer looking buildings and perky people, but she is the best I have found. Prices are reasonable too, and some insurance is accepted. I do recommend Nolana Eye Center for eye exams but I go elsewhere to actually buy my glasses. The office is part of an older strip mall. Rather dated, a little dark with wood paneling. There is a private parking lot and it's in a great location on Nolana Ave.

Everyone in the office was friendly and I was seen quickly. The eye exam was thorough as well.read more

I've been coming to Dr. Olivarez for years and it's always been a pleasure, but lately his office…read moreon 10th street has forgotten how to use the phone. I've called multiple times in reference to some glasses I had made with their office, and they never answer or they do answer and then they hang up. It's a terrible job done by staff; it seems they just like to sit and talk all day but only to each other. I had an appointment late October and purchased my glasses the first week of November. It's going on 3 months, and they have no answers for my glasses. I wouldn't recommend coming here it seems you'll get your new glasses/contacts by your next visit which is in a year.

We used their services for the first time today and were extremely impressed! Everyone and…read moreeverything was very professional and thorough! The staff was exceptionally professional, treated us well. Wait time was minimal. The exam was more involved than we expected and included items that have never been checked before. Dr. Lambert and Andrea were exceptionally good about explaining everything to us and in answering all our questions. After the exams we ordered new glasses. They have a good selection to choose from and Terry was most helpful. We now have a new place for our go to eye care. Loved it!

Dr Liska's office is a great place for eye care. He and his staff took great care of me. Highly…read morerecommended!!

My wife and I have been going to Dr. Landon for many years. He is a true professional and the best…read moreOptometrist in the Rio Grande Valley.

GREAT customer service. Now these people know how to treat paying customers.Dr went out of his way…read moreto personally and professionally describe all options and products. Staff was very helpful. Would highly recommend.

Is there a 6 star option here? Seriously...Texas State Optical deserves it…read more From the moment you call to make an appt, to when you walk in the door and are greeted by the staff...to when you finally put on that new pair of glasses you've been waiting for! TSO offers the best customer service experience possible and you get great glasses to boot. As soon as I walked in the door I was greeted by the staff and they checked me in. I only waited about 5 min before getting my eyes checked. Throughout the entire time, the young lady helping me was amazing. Extremely courteous... professional...and every other word that relates to customer service exemplified. I took in my old glasses so they already had an idea of my prescription. The doctor took me to the back for the eye exam and about 10 min later I was walking out. The staff then showed me which lenses I could pick from based off my insurance. After choosing the ones I liked, they said they should be ready in about 1 week. Well to my nice surprise they were ready for pickup the next day! When I went to pick them up they gave me the case with a spray and small towel to clean them with in a small bag with my name hand written on it. The devil is in the details but those little details win over customers. This feels like a fairly new optical... slightly small...but with it's amazing staff, great doctor, and top-of-the line customer service, it feels and is the best place to get your glasses.

Always a good experience! Dr Shinnick is Professional, direct and honest optometrist.read more

showed up 10 minutes early and door was locked. Came to the door with a negative attitude and said…read morewe were too early. Waited 20 mins after our scheduled appt and still nothing, door always locked. I'm self employed and always give my customers the respect they deserve. Be on time and don't be disrespectful by being rude. Wish there was a negative Star option. Never again and would not recommend

The entire staff were very friendly, professional and efficient. My wait time in the lobby during…read moreboth visits was less than 10 minutes. Dr. Hensler listened to my concerns and then diagnosed my issue. As soon as I followed his recommendations my issues were gone. I highly recommend their care!

First time coming to the Institute. Very professional and friendly even before the visit. Received…read morea call which then generated a request to fill out all the documentation prior to the visit. Wish more doctors office worked this way. Office staff very friendly. as was everyone else. Was seen by Blake Hensler PA. From his examination which included outlining where in my ear my issue was stemming from, he explained that he would like to start on medication. If the medication was not affective there were two alternatives. Both were detailed to me where i was even shown a small device that would be placed in my ear if the meds were not affective. Left with a very high comfort level that whatever the outcome Blake and the Institute will provide me with excellent care.

This doctor did a procedure on me that has been nothing but an issue still a year plus later. When…read moreI had my first follow up he created a lot of pain trying to figure out "what was wrong" and when he couldn't he said "let's give it some more healing time". Then, when I later asked for a copy of the records for my VA files, I was informed that it would cost me $25 or $30 (can't remember which). I will never utilize his facility, or him nor will I ever recommend him. I also found him to be abrupt, rude, short on explanations. Of course, maybe that's the problem....it's a Community Care Contract with the VA...doesn't get paid as much as others pay.

Excellent Urologist who really takes the time to answer questions and address patient concerns. Is…read morethorough and has an excellent reputation, locally and nationally. I highly recommend Dr. Seiba.