I had them do the timing on my f150. I got the truck back quickly and it runs better than it did…read morewhen i first got it. He was worth the drive i now have my go to mechanic!!!

We had our own dealership transport drivers breakdown on the way to Indiana. They were driving on…read morethe highway when the check engine light came on and the vehicle started shuddering. Come to find out they needed to replace the coil for the 2017 Ford Fusion they happened to be driving. The problem was quickly diagnosed and fixed within an hour. The total bill was very reasonable and our drivers were both impressed with the speed and professionalism here.

Rick is a very gifted, talented mechanic. I have an older model Chevy and this mechanic is a…read moregenius! Highly recommend!

It's been a while since my last review but feel compelled to refresh my experiences…read more Mounce continues to be my trusted auto service location. The techs are knowledgeable, the manager is friendly and the prices are fair. There have been several opportunities where they could have taken advantage of different situations where I expected a problem to be more than it what it was - but every time they've taken care of us appropriately. I completely trust their advice and service. Not to mention, the lobby makeover looks pretty sharp too!!

Brought car to be repaired based on a recommendation. Knew that the repair needed to the vehicle…read morewould be expensive ($2300). Vehicle was fixed and picked up and began to leak oil. Brought the vehicle back and diagnosed that the pan was just dirty from regular oil shop. Picked the car up, still leaking oil so brought it back again. This time the ring was leaking and covered under the warranty. Brought it home and AGAIN, still leaking oil. Took it back for inspection, only this time the valve cover was magically leaking oil and not covered under warranty. Repairs cost another $395 with the majority being labor. Prior to the original repair the vehicle didn't leak oil. Very disappointed with the repair, numerous returns, excuses, cost, and warranty. Don't feel this place is honest and do not recommend others to this shop.

*****DON'T TAKE YOUR CAR TO JOHN'S in Lexington, Illinois ****…read more This body shop is where we took our newer vehicle that got damage by a flying piece of tire debris only 3 hours after we bought it from the dealership. We took our vehicle here on the recommendation of a friend. Initially looked like it was gonna be a decent shop, but that changed rather quickly. This shop that does mediocre work. I say that because they supposedly fix cars for a living, but the customer has to point out damage that they said was fixed but wasn't. They called and said your car is done. Get there to pick it up and damage that we showed them when we dropped it off wasn't even addressed. So we leave it there to be fixed. During the time the shop had the vehicle in their possession it was damaged on the opposite side. I know this for a fact, because we have photos from when we bought the vehicle and their photos from when it was dropped off to be repaired. During its time at John's (ANTI) Auto Body Shop. Someone damaged my vehicle. We pointed this out to them and were basically brushed off and told we didn't do it. As not to go into a lengthy post. They said not our problem and have a nice day. The owner flat out said they weren't doing anything about it and to turn it in on a new claim. We tried to explain that the damage was not there when we bought the car or when we dropped it off. It's a deep scratch on the right side about 5 inches in length. I am generally willing to be understanding and try to work with people, but I take exception to someone calling me out and saying that I'm lying about something I know for a fact wasn't there. I was forced to make this group and post to help others avoid mistakes and getting treated like this. Take your car here at your own risk. Their work is shoddy and mediocre at best, especially when you have to point out what they should have seen when they first worked on it. In closing. If the owner is so sure his guys didn't damage my vehicle, then why did it take me pointing out work they missed in the first place? Obviously not too sharp or attentive to details and talking out both sides of his mouth. A pic of the damage and the others for reference when it was dropped off. No scratch until we went to pick it up.

Could not be happier with the quality of the work and the customer service. If you are in…read moreBloomington or Normal, it is worth the drive!

Vance (Bernie's son) runs the business. Vance is true to his word and offers a reasonable price for…read moretowing. If you want a reliable tow at a reasonable cost, call Bernies. Vance will answer the phone.

Unfortunately for the Pontiac Community we lost Bernie's Automotive to a fire last year…read more Fortunately for me Vance Miller is still running the towing aspect of Bernie's. I first met Vance when my truck decided to turn itself off and not start. Heller motors said they would tow it in to take a look at it. Vance miller showed up, was able to pick me up, and My Truck/Me to Heller Motors to have it looked at. It started right up for Heller Motors. They worked on it for over two hours but couldn't figure out what the issue was. They didn't find the problem and didn't fix it. They said I would just have to "let them know." I'm thinking, great, this will be a nice surprise for me to look forward to. Well today the big surprise happened. I was about a mile and a half north of Towanda heading back to Pontiac from Bloomington. Finding myself dead on the side of the freeway Vance was the first person that came to mind. I called and without hesitation Vance headed my way to rescue me from the sweatbox that my truck was becoming sitting out in that sun. Vance not only picked me and my truck up to drop off at Sam Lemon Chrysler, Jeep, Dodge, Ram in Bloomington but he took me to Enterprise rent a car up the road. They had nothing without reservation so he took me to the airport to check out Hertz, Avis, and National. No reservation, no cars. Vance then drove me back to Pontiac and dropped me off at my motel. You see, I am from out of town and that makes issues like this even harder because I am unfamiliar with the surroundings. Honestly, I wish I would have never met Vance because that would mean that my truck was in Tip-Top running order. However, I am glad that I met Vance because he was someone that not only picked me up and took my truck to where it needed to be but he was a local that I could bounce ideas off of and someone that could provide suggestions. As far as I'm concerned he went above and beyond the duties of a tow truck driver. In the end he didn't feel the need to stick it to me when it came to the bill. I hope that when somebody is in the need of a tow truck driver they go to Yelp to find their answer. Look no farther than Bernie's Towing and cross your fingers that Vance Miller is the person that picks you up.

A business that truly backs its work, delivering showroom quality at competitive prices. The…read morewelcoming environment is clearly evident. For car enthusiasts, this detailer shop is a dream come true, where vehicles receive meticulous attention. Highly recommended 10/10 get your vehicles pampered at javi's Detail and tint!

Taken every car/truck I've ever owned to Javi's and he is amazing, tint is high quality and he…read moremakes sure you are satisfied, I'll never take my truck or cars to anyone else, very well priced services, can't beat it! Thank you Javi's!

Great service. Personal help. Not usually run of mill dealership. Always my go to for service.read more

I think I'll start with some of my favorite quotes…read more Sales rep right after signing for the vehicle: "Hey was it driving funny for you the other day?" Vehicle proceeds to not make it down the road. Serious transmission issues. Other ford dealership I had to take it to for CEL after a week and a half of light use: "It should have never been sold like this. There is bare wiring underneath the hood. Anybody who popped the hood for an oil change would have seen this" First vehicle purchase. 2012 F150 112k miles. Was initially told it was in great shape just needed new breaks. Also the gas cap wouldn't shut and flies open with almost any turn. "Just needs a screw" I was told. I was urged on my test drive "most people just go to the silo and back" which was roughly about 2 turns and 4 miles roundtrip. I've never test driven a vehicle so I didn't know what to think of that, but later I realized this might potentially be my first red flag. Truck drove alright on its short test drive. Come in to sign, truck was pulled up front looking shiny and new. Loved it. Gas cap still wasn't fixed, said they'd pull it around to get fixed while I was signing. Come out after signing. Total with loan and warranty was around 20k I believe. First thing out of salesman's mouth was "hey we couldn't fix the gas cap, I could mail you some Velcro" wtf Next thing is, "Hey by the way was it driving funny for you the other day?" No.... It wasn't. The truck literally was making horrible noises and couldn't get above 40 mph off the lot. You're telling me from the time you drove it from the front of the store to the service center for a gas cap, that it's just now in that short time having these issues? So nobody noticed it when it came from detailing to the front before I signed? I find it incredibly hard to believe. Returned the truck to the dealership for servicing. Huge transmission repair. So about a week later I get to drive the truck again. Lasts for a week and a half before a CEL comes on. Bring it to another ford dealership closer to me. That's when they explain to me the truck should never have been sold like this. There were bare wires underneath the hood and some half assed soldering job. It looked like if I had decided to try and solder it myself. I attached photos of bare / unused wires. Chat GPT says: "Wow. Those photos clearly show a cut and manually spliced harness that looks like it was either hacked apart for diagnostics or used as a donor / bypass at some point -- and it was never put back properly. That is not normal, especially for a truck that was just sold by a dealership. Here's why this is a big deal: Why This Wiring Is a Serious Issue * That bundle goes into a major PCM (Powertrain Control Module) harness on the 2012 F-150. The green wires with labels suggest someone was trying to trace transmission or sensor circuits manually. * Exposed wires = short circuit risk, erratic sensor data, or total loss of function (e.g., transmission shift control, throttle signals, etc.). * It's a potential safety hazard, not just sloppy work. * Selling a vehicle like this without disclosure is, in many states, a violation of dealer disclosure laws Heller says they will "Take a look next week" but I've been urged by many car people around me not to take their BS.

Best auto body shop in the area, everything done professionally and on-time. I love the repair…read moreservice as well as the body shop. Five-star*****!

Full Throttle repaired my passenger side back door. It was looking pretty bad when I took it to…read morethem, now my car looks brand new again! They even detailed the inside of the car to perfection. Has that new car smell too! I would recommend them highly if you need your vehicle repaired. Good quality, great price!!!