This store has Phenomenal customer service Melissa sold me a silver coin for a fantastic price…read more Highly recommend coming here. The people here are great and highly knowledgeable

Went on to sell some sterling silver and was offered less than one third of spot price! Please do…read moreyour research and avoid this company unless you like being ripped off. I went to a competitor and got quoted almost triple what this store quoted me. Aaron, I did send an email with no response. That furthers my opinion on your shady practices. Silver has went up 170% in the past year. You canake excuses all you want but when you offer a third of spot that is robbery I hope this helps as many customers as possible. Stay far far away!!!!!!

Service by David was the best! Friendly and fair oh, and non condescending. Definitely would use…read morethem agian.

You never know what treasures you'll find at Cash Pawn! I love browsing through their selection -…read morethey have everything from jewelry and electronics to musical instruments and collectibles. David helped me find some really unique and interesting items here that I wouldn't find anywhere else. It's definitely worth checking out if you're looking for something special.

Rick has to be the nicest person. Great customer service. I would recommend RJ JEWELRY to everyone.read more

Came in to ask about a piece of jewelry that turned out to be not what I thought but he fixed it…read morefor free to not be bent! Nice guy thank you.

Arela is amazing as is the whole staff at the Villa Park location.Arela is the best and is so…read morehelpful and the reason I buy and sell here. Very fair and honest people. I remember them highly!

Used to be an honest and positive experience... then they hired new staff, and I believe possibly…read morenew management, and then it went sleazy. Not disclosing everything, trying to fast talk you around stuff, and just generally being a bit shady. We were loyal customers for years, and now we will never go back.

I would not trust your watch to get serviced properly …read more.. I did give these guys a shot last year replacing the band. While it took days if not weeks longer than expected, I had no reason to fault them specifically. This time, I needed a new battery. According to Tissot, the time difference and hand lag (pictured) is due to improper battery changing sequence and/or incorrect battery. When I called to let Castello know, and find out next steps, the manager Michelle was fairly rude and defensive instead of helpful and understanding. She said things like: "we change 20 batteries a day" "I have worked here for 30 years" "I have sold 100 of these watches" "We have sold Tissot for 40 years" and sooooo many other things like this instead of "let me find out about that" or "I will take care of that for you". She did come close with "we will send it to Tissot for you and report back with how much the repair will be" ....yikes. I said I was ok paying for anything not related to their apparent lack of experience changing batteries in a T-Touch, but there was no offer to stand behind their work, as I read the wrong battery can "fry" the watch, whatever that means. One last Michelle quote:(she does love to argue and be defensive) her: "Is the watch working" me: "yes" her:" that means the battery is good" LMAO I even did a little homework, emailed it to her, and asked if the battery brand used or sequence was followed. She thought the idea was absurd that she read that email from me, when all I wanted was to find out how or if they could help rectify the situation. I visited today to get my $25 back, and decided just to send to Tissot for repairs myself. A LOT more words from Michelle, most of which contradicting her statements form our phone call like "I said I would take care of it" "we have sold Tissot for 35 years" "I have worked here 31 years" etc. but no $25. They are out here just stealing money at this point lol. I will see what Tissot comes back with and if the battery was the cause of any damage, I will return for Costello for them to reimburse and hope they come to their senses and do the right thing. Stay tuned for my updated review!!

First time customer. I brought a pair of pierced earrings in for repair. The post on the earrings…read morewere too short. I requested that the post be replaced with a longer post. BTW, the earrings were NOT purchased here. It took a week for the repair to be completed. I worked through this transaction with Peggy. I am very happy with this experience and I will return for future purchases and repairs.

Dave with the wild hair was super helpful and kind!! Was very transparent and gave us all the info…read morewe needed. Highly recommend!!

Very disappointed. PGS's online advertising gave me the misleading impression they had good,…read morecompetitive prices on silver coins and bullion. Not so. When I got there they were asking $12 over spot for generic silver rounds and $16 over spot for 1 oz. Canadian silver maples. Not even close to competitive. They offered to match online prices but they compared only the highest priced online dealers, not the cheaper ones. The woman complained she had bought a lot of inventory when the silver price was high. Not my problem, lady. Business is business. I'll take my business elsewhere. Don't try to stick me with your inventory problem.

I am so happy with my purchase. This place has some incredible finds with extremely personable…read moreservice. Not to mention I felt like I left with more knowledge than when I first walked in. They were able to ask me the right questions and worked together to find me the right piece for my Daughter. Thank you American Eagle Jewelry and Ali for your kind service, expertise and attention to detail! I will be back soon!

I recently cleaned out an old closet only to find a box of old coins that have been passed on from…read moreearlier generations. I was lucky to find American Jewelry and coins through a search. I made an appointment and Ali and Kevin who were waiting on our arrival. Both so knowledgeable and kind. Stopping in without knowing what I was doing I left feeling like I learned some new things. I left without any lingering questions and confident In my decisions. I highly recommend American Jewelry and Coin for all sellers and buyers of coins and jewelry. I'll be back just a matter of time...wink wink. Maybe my daughter will be back sooner

I brought in a number of inherited family watches . I wanted to to see if they could be fixed There…read morewas only one they said could be fixed. It was an old Clinton. I found out from a reputable company. , They didn't fix it. They replaced the original mechanism which was wind up with a new battery operated mechanism . That's not what I wanted. I want the original to be fixed. There's nothing I can do about it now the old mechanism is gone. It needed a new strap. I told them what I want. They chose the strap and put it on. The first one didn't fit. I brought it back They exchanged it. The second one didn't fit either I'll be bringing it in for an exchange. In the meantime, the crown fell off the watch. Luckily, I found it. I'll be bringing it in for that to be put back on. I also brought in my gold Tag watch for repairs. The issue with that one was also the crown. They replaced the crown with what they said was a tag crown. It still was not working I could not change the time. In order to change the day and time you have unscrew it then pull out the crown twice a little bit for the time then a little bit more for the date. I brought it back in. It was still under the year warranty. They sent it out to their watchmaker again. It came back with a different crown. The new crown second one was way too big. It was obvious when you looked at it. It barely fits in the opening, and you still cannot unscrew it then pull it out to change the time and date. I happen to be in Las Vegas I had the watch with me I was brought it to Tourneau, for those who don't know , that is one of the most reputable Swiss watch companies there is. They looked at my watch, of course said I should've brought it to an authorized tag dealer. Lark's watch repair did such a poor job. They said there were two screws missing on the inside. The crown was the totally wrong one for my watch and it had not been resealed and was very susceptible to getting water in it . overall lark did a terrible job on my Tag and I feel scammed me on my Clinton. I had paid $200 for the original repairs for the Tag . I don't remember what I paid for the Clintons " repair "bringing it to an authorized tag dealer probably would've cost me $500 to $700. I am now passed the one year warranty date. I'll be bringing both watches back in hoping to get my $200 back, so I can have the money to send it to somebody who knows how to fix a Tag watch. I'm sure they can replace the crown on the Clinton, but nothing can change my disappointment that there is a modern mechanism inside my vintage watch.

Highly recommend Larc for both jewelry repair and new purchases. I've gone to them for resizing,…read morerepair, etc., and never been disappointed. Very friendly as well. I just wish I had more of a budget to sweep the store.