Went on to sell some sterling silver and was offered less than one third of spot price! Please do…read moreyour research and avoid this company unless you like being ripped off. I went to a competitor and got quoted almost triple what this store quoted me. Aaron, I did send an email with no response. That furthers my opinion on your shady practices. Silver has went up 170% in the past year. You canake excuses all you want but when you offer a third of spot that is robbery I hope this helps as many customers as possible. Stay far far away!!!!!!

This store has Phenomenal customer service Melissa sold me a silver coin for a fantastic price…read more Highly recommend coming here. The people here are great and highly knowledgeable

Don't deal with them. They sell broken items and then blame the product not working on you. Never…read moreagain and I might sue them.

Rick has to be the nicest person. Great customer service. I would recommend RJ JEWELRY to everyone.read more

Arela is amazing as is the whole staff at the Villa Park location.Arela is the best and is so…read morehelpful and the reason I buy and sell here. Very fair and honest people. I remember them highly!

Used to be an honest and positive experience... then they hired new staff, and I believe possibly…read morenew management, and then it went sleazy. Not disclosing everything, trying to fast talk you around stuff, and just generally being a bit shady. We were loyal customers for years, and now we will never go back.

I've purchased an engagement ring, wedding band, and a Cartier watch from Merry Richards Jewelers,…read moreand I can confidently say this is a top-tier jeweler. Richard is someone I've known for decades through a close family friend, and I completely trust him. My first purchase, a platinum engagement ring, was the largest I had ever made, and he made the entire process feel calm, straightforward, and easy. I shared what I was looking for and gave him the freedom to guide the decision, and the result exceeded expectations. His son Scott is equally great, and everything they deliver comes with GIA certifications, including QR-linked documentation, which makes the experience feel transparent and professional from start to finish. Richard is personable, has a magnetic sense of humor, and isn't afraid to tell you when something isn't worth it, which is rare in this industry. If you spend any time researching high-end jewelry, you quickly realize how much of the pricing at big brands is driven by name recognition, even though grading standards are consistent across the board because of GIA grading. Richard does an excellent job helping you understand what you're actually getting and how it compares, so you can make a confident, informed decision. We also had a custom wedding band made, inspired by a design from another noteworthy jeweler in London. The final product was excellent, the craftsmanship was strong, and the pricing felt very fair compared to larger retail brands. More recently, I purchased a Cartier watch for my wife, and the experience was just as smooth. It arrived quickly, exactly as specified, and any questions I had were answered promptly. Richard and Scott are consistently responsive and stand behind their work. He has also appraised jewelry for my family members, and those experiences were equally honest and direct. The jewelry business doesn't always have the best reputation, but this is a place you can trust completely. I'll continue to go back, and I would highly recommend Merry Richards.

This review is for the old location (Glenview) too, which closed in 2017? Nonetheless, excellent…read moreservice by Richard and son, Esther and Laura. It's great when folks know you by name once you walk in. They are competitive with pricing and highly responsive and engaged. The drive is a bit farther but we enjoy coming here because of the service that you may not get from a chain or large store. They also do complimentary cleanings and polishing. Nice parking lot and excellent food choices in OakBrook and surrounding area.

Service by David was the best! Friendly and fair oh, and non condescending. Definitely would use…read morethem agian.

You never know what treasures you'll find at Cash Pawn! I love browsing through their selection -…read morethey have everything from jewelry and electronics to musical instruments and collectibles. David helped me find some really unique and interesting items here that I wouldn't find anywhere else. It's definitely worth checking out if you're looking for something special.

Waste of my time and tried to con me! I was invited to the jewelry store to sell my Swiss ounce of…read moregold. Owner greeted me with a stereotypical Indian accent even though I'm born here. Thought it was so funny. Suhail tried to convince me to flip a coin double or nothing for the gold I was selling. After repeatedly saying no, he told me I had no "balls" and that he was giving better odds than a casino. Then he finally took all the money off the table and said I should just leave. This place should be investigated! Don't ever go here or you may end up getting conned by the owner. Also messed up my pamp gold by doing a scratch/chemical test since they don't have the equipment to xray. How the hell do places like this operate still! Btw reviews seem to all be by family and friends. Follow up: the owner claims it was a customer but allowed him behind the counter to strong arm me to gamble on the gold I was selling. He also made stereotypical comments to me. Then this so called customer (suhail) contacted me on FB after the review was written to coerce me to remove this review and said he'll even pay $50 to do so. I told him I lost $250 that day and 1.5 hours of my time because of what he did. I didn't realize this jewelry store had a gambling license to quietly watch and see a customer try to force me to gamble the gold I was selling. They even offered him a coin to flip for the gambling. Any customer is allowed behind the counter? Seems like this is a familiar person or worker and they are masking it as a random customer. I will report this to BBB now and local authorities.

Great jewelry prices and they paid me top dollar for my gold! Staff were really professional and…read moresweet!

I am so happy with my purchase. This place has some incredible finds with extremely personable…read moreservice. Not to mention I felt like I left with more knowledge than when I first walked in. They were able to ask me the right questions and worked together to find me the right piece for my Daughter. Thank you American Eagle Jewelry and Ali for your kind service, expertise and attention to detail! I will be back soon!

I recently cleaned out an old closet only to find a box of old coins that have been passed on from…read moreearlier generations. I was lucky to find American Jewelry and coins through a search. I made an appointment and Ali and Kevin who were waiting on our arrival. Both so knowledgeable and kind. Stopping in without knowing what I was doing I left feeling like I learned some new things. I left without any lingering questions and confident In my decisions. I highly recommend American Jewelry and Coin for all sellers and buyers of coins and jewelry. I'll be back just a matter of time...wink wink. Maybe my daughter will be back sooner