This store has Phenomenal customer service Melissa sold me a silver coin for a fantastic price. Highly recommend coming here. The people here are great and highly knowledgeable read more

Went on to sell some sterling silver and was offered less than one third of spot price! Please do your research and avoid this company unless you like being ripped off. I went to a competitor and got quoted almost triple what this store quoted me. Aaron, I did send an email with no response. That furthers my opinion on your shady practices. Silver has went up 170% in the past year. You canake excuses all you want but when you offer a third of spot that is robbery I hope this helps as many customers as possible. Stay far far away!!!!!! read more

Brought in a 1918 pocket watch. They managed to crack the crystal. Offered me money to replace the crystal. No luck finding one. I later find that they also broke the winding stem into that watch and did not tell me. My opinion is they do not care about customers and will never return to their store. read more

Did some business and you were very fair. Went to Addison store and they ripped me off. I knew that did it in real time but wanted to see how far this guy would go. Now your company will not get my business any more which is about $25,000 a year. Glendale Heights, Ill Star Rating ** read more

Brought in some silver coins. They outright tried to cheat me by hundreds of dollars! They offered me $86.00 for 14 oz of 90% silver coins. Please do your own research! This place is a low rent pawn shop. read more

I brought in some gold and sterling jewelry that I hadn't worn in years and walked out with a $400 check! Very pleased with the entire process. read more

Yesterday was our first experience going to a store like this. I admit, my impression of shops like this beforehand was pretty shady. However, my husband and I had grown weary of looking at bins and jars of old coins and jewelry, both of which were from our parents. We'd done a massive clean up over Christmas and moved these items from closet shelf to closet shelf. So, we finally decided to part with them rather than have them continue to collect dust. My husband's mom's jewelry consisted of three rings, one pendant, one pair of clip on earrings and a 22 inch silver herringbone chain, which my friends had said was white gold. He also had an interesting silver dollar with Lady Diana and Prince Charles on it. We went in the morning to PGS Gold and Coin in Wheaton. You have to be "buzzed in." Mary was VERY helpful, sweet and knowledgable. She looked carefully at all the items, discerning immediately that two rings were 10 carat gold, one was a mix of 24 carat and 10 carat and the earrings were strictly costume jewelry. The pendant was also 10 carat gold. (Interestingly,the silver chain was NOT gold, even though the clasp had the 14K "stamp" on it.) She looked at items visually, used a magnetic device and other techniques, as well as weighing everything. Having an expert look at these items was great learning experience for us. Mary carefully described what she was seeing, explained how 10K, 14K and 24K differed and gave us a price that was more than fair. It was our decision if we wanted to sell the items or keep them. We chose to sell her of all of the items except the silver chain. After such a pleasant experience, we both returned that afternoon with THE COINS. My husband had a tin of so-called treasures and I had a huge big plastic container containing jars of coins, some even in an old tootsie roll bank (which was hard to open.) We were very lucky that the shop was empty during that time, as we brought a LOT of items. Mary began with my husband's tin from his parents, loaded with coins, most of which were basically "face value." A few coins of the coins had value, however. With my bin, Mary sorted thru literally thousands of coins, using a magnifier device to look closely at some of them. More than 2/3 were merely face value coins, which we later brought to a bank. However, I had one silver dollar from the 1889 that was worth $12 dollars! There were so many coins that the other lady working there assisted Mary with sifting through all the coins to identify the solid silver, wheat pennies etc from the face value coins. What a job! Some jars hadn't been opened in so long that my husband had to use brute strength to get the jar lids off! (I would advise making an appointment if you have that much stuff.) Luckily, it was in the middle of the afternoon and only one other customer came in at the beginning of this process. Mary patiently added up all the coins of value, and again offered us a fair price. (The price seemed to be based on weight primarily, with a few "special coins" off to the side being worth more due to their rarity.) Again, it was a nice experience. And the best part was returning home to our now completely empty closet shelves! Thank you, Mary! You were a pleasure to do business with! read more

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PGS Wheaton evaluated 4 pieces of jewelry and offered to buy the items for $300. These 4 items were later professionally appraised at $17,840. The appraiser said I would be fortunate to sell the items for 1/2 the appraised value. Let's give PGS the benefit of the doubt and assume I can get 1/4 of the appraised value which is $4,460. Look at all these positive reviews. Reviewers use words like, 'knowledgeable' and 'fair', based on what? An honest review would say something like, "PGS almost begged me to post a review. All I really know is they seem live very nice people." My advice is always get a second opinion or a professional appraisal, especially with gems. read more

I have been going to PGS coin for quite awhile as it was close to my office. Last time I was there I had a feeling I was not getting a good price for my coins gold and silver. Thought I would try Fox Valley coin to compare. Boy am I glad I did. I feel like I have been ripped off by PGS. Fox Valley coin was much better. Gave u a much much better price for my items!! Wish I would have figured it out sooner. Fox Valley Coin is hands down the best. read more

Every time I've found myself needing to liquidate my precious metals or other valuables, I go to PGS in Wheaton. The people there take the time to really give your items a thorough and precise inspection. They don't just scratch your jewelry and take a guess, they use several methods including state of the art technology to determine EXACTLY what purity your items contain. I can trust that I will be treated fairly and honestly every time I visit, and the people working there know I am and recognize me even if it's been over a year since my last visit. That's not something you find every day. They also are very kind and patient when I have questions about items I'm not sure of in terms of value or if I want to sell. In fact recently, I was distracted when I asked about an old I.D. bracelet I was fond of, I accidentally put it in with the items I was selling and left with my cash offer. When I got home, I panicked, thinking i had lost my bracelet forever. I reached out, knowing it was a long shot because it was a holiday weekend. But not only did I get a quick response, they said they would look to see if they could retrieve it when they got back after the holiday. Not only did they retrieve it, they generously gave it back to me without having me buy it back. If that's not extraordinary customer care, I'm not sure what is. I wasn't expecting that at al and it made me feel like a very valued customer. I've been going there for years and I don't see myself taking my precious metals or collectibles anywhere else. They pay the most, care the most, and that's why I trust them the most. I would recommend PGS above any other gold buyer. Hands Down. They take the anxiety out of selling my unwanted valuables, and that is truly priceless. read more

Mary and Susan at the Wheaton location walked me through the process of selling a gold coin, which was new to me. The transaction was fast and easy and service was personal and friendly. They were great to work with - thanks for your attention and patience! read more

Mary was very helpful with my silver purchase. She was kind, patient, and very knowledgeable. I will definitely be back!

Sharon has been so helpful and patient. She really takes the time to tell you everything in detail. We are so thankful for all of her help and definitely recommend anyone considering of visiting to ask for her! read more

PGS Gold & Coin - Gold Buyers Near Me - Wheaton, Illinois

My first time at a Coin buyer store so I didn't know what to expect. I brought in about 13 silver dollar coins that I wanted to sell. The staff was very nice and helpful. We were in and out of there with a check for our coins in about 10 minutes. I was expecting some sort of receipt that would list what I turned in and the values for the different coins but that did not happen. Perhaps my expectation was wrong and coin dealers do not do that. read more

My first visit to a PGS. Very cold environment. Asked for my ID to make an estimate on a coin I brought in. I did not give it. No other place asks for your id. The woman I talked to was rude and condescending. She also took my coin out of my sight which made me uncomfortable. When I asked to put the coin back in my sight, I was reprimanded with the response, "don't worry, we're not gonna steal your coin." She finally gave me an estimate and it was $100 less than I'd received elsewhere. What a racket and a dump. Save yourself the headache and go to Fox Valley Coins. Family run, friendly; transparent and fair. I will NEVER go to a PGS again. So much for their warm and cozy radio jingle... this was a horrible experience. read more

After shopping for estimates on some family owned jewelry and coins, Susan at PGS not only gave the best price by a significant amount but was generous with her time and a delight to do business with. Highly recommended. read more

Knowledgeable and fair offering on items being sold. Mary even went out of her way to follow up with me a few days after I went in to give me info on something "odd" that I had brought in, which I thought was very nice of her to look into it and let me know. I will definitely be back when the need arises. read more

If I can give a negative 100 stars I would. This place is a total rip-off!!! I came to the store with a whole bunch of diamond jewelry with carats ranging from .5 ct to 1.12 ct and all in 14k white gold. The monster that calls herself Susan made us wait two and a half hours, while she was on eBay looking at bottom auction prices of "similar" items, and then insulted us by offering not even 1% of the value of my jewelry. We had a wedding band that is absolutely brand new, with 1 full carat diamond, on a 14k white gold, bought at Helzberg for $3000, and she offered $190, saying that's the current market value and she's not the one dictating the prices. Ironically, they had a similar style USED ring on their store display with less carats and a smaller band, which they were selling for $650. That was a total joke!!! Maybe if we came in with the hope diamond she might have offered us $600 for it. They prey on desperate people and then make a killing! DO NOT GO HERE!!! If you have valuable items, just post them on eBay because that's where they get their prices, and offer you only 25% of the lowest similar items. The sad part was, there were many people who walked in while we were there and then got ripped off right in front of us. Susan did not even check the coins, she just weighed them and offered a hundred dollars. There's a special special spot in hell for these kinds of people and businesses! read more

Transparent on pricing and testing of jewelry and gold. Mary Wallin is very pleasant and professional.

Brought some old high school rings in to sell. Steve (I understand he's not normally at this location) was super helpful and offered a better price than I anticipated. He was very friendly and took the time to talk things through to make sure I was comfortable with the offer, and didn't rush the decision at all. I was expecting to have to deal with some crusty old pawnbroker since this was the first time I traded in jewelry for cash. But I was definitely pleasantly surprised and wouldn't hesitate to go back! read more

Susan Darby was very friendly and made the whole experience great and educational at the same time. Susan gave us a fair price for all the jewelry items. I would always recommend PGS to friends and family. This is the only place I will go if I need to sell in the future. read more

Higher quote than other places. Friendly. Fast. Professional. Good advice on where to find the best price on buying new or used jewelry.

Thieves. Would not let me see the scale weight of the gold I brought to them. Then had to argue about the karat gold. Woman at counter would not go above 14k. I kept seeing the acid test at 18k. My first experience. Last ever here. Researched the standards due to this experience. Local pawn shop was better and gave me triple the money for less gold. Educate yourself before selling your gold. read more

Never sold any gold before, so didn't really know what to expect - what a pleasant experience! Sharon did a nice job explaining the entire process to me, and was very patient and even empathetic when I struggled letting a couple of pieces go. There were no surprises - everything was done with profession and courtesy. Based on my recollection of the history of the items I took in, I thought her assessments were all accurate, and I walked away with a check in an amount that seemed quite fair. I'd recommend PGS without question! read more

The service was great. we talked and she looked over everything and gave me a fair price.

Susan was very friendly and helpful. She was helping another person when I walked in, she greeted me and told me it would just be a few minutes while she was helping the person ahead of me. As I sat there I saw her give the same courteous and above the top attention to the other customers as she did with me. read more

I had a good experience with PGS Gold & Coin. Sue (the Wednesday girl from Palatine) was a pleasure to work with. They exceeded an appraisal I received from another local coin shop and paid us, on the spot, hassle free. read more

This lady doesn't know what she is doing!!!!! First offers me a low ball price when I was quoted $70 more from a coin shop. She makes a phone call and then is able to pay me the difference plus $16 more....seemed a little shady, but didn't want to drive back to the coin shop so I went with it. Then she neglected to tell me that she was giving me a check but said I could cash it next store at Chase and they won't charge me the $6 fee because they work together. I am at the teller window when the Manager approaches and said I need to go back to the gold store because there is a problem with my two pieces of scrap jewelry. When I got there she said my items are fake and fraudulently marked? Remind you that I just had both piece thoroughly checked at the coin shop, and I have been in the jewelry business for 20+ years. Total waste of time! read more