I had an emergency need and they opened their shop on a holiday weekend for me. Excellent service!read more

Great store with courteous knowledgeable staff. Lynn and Jim run the store and do a great job, I…read morealways appreciate their patience and willingness to go the extra mile.

Helpful good looking staff. Store was so clean and organized it made me want to reevaluate my life.read more

I was very happy with the exam and pre exam. I was not happy…read morewith the attitude of one of the front staff; because of her I will not return to that location. People need to keep in mind the actions of o e person can ruin an experience.

My previous glasses smudged, were off center so that reading glasses interfered with distance and…read morevice versa and even though temple screws were tightened, the glasses still glided downward. Not so with my new pair. The entire staff were professional and expert. The glasses address the outside glare perfectly. Nice going Patrick and his entire staff.

Amazing place, very fun activities, people are very nice and staff is very welcoming. Good music ,…read more10/10 would recommend

I didn't really anticipate ending up at Dick's on Black Friday, but it was a pretty good…read moreexperience. It wasn't super busy, which was nice to not have to fight crowds. Nate was looking to try on some soccer shoes for sizing, and we were meeting my family for dinner at Mitchell's nearby, so we stopped in here for a bit. The store was bright, clean, and well-stocked. We were able to find an employee right away to help us pull sizes. The shoe selection was vast and had some sales going on. They had a huge wall of Stanleys which was so vibrant and colorful! I also noticed some really fun Lions gear. The parking lot is large, but it was quite busy, so you may have to park a little further out and walk a bit.

I purchased a golf travel bag at Dicks and after two airline trips, the bag was torn at the seems…read more I wanted to return the bag and contacted customer service on line. the customer care advocate (Melissa) was very helpful and gave me information to return the item to the store. She provided a print out of the receipt for me. She did not provide a detailed receipt but it showed the date, transaction number, item and amount of sale At the store I encountered the Manager, Eric who as very rude and condescending. He told me I could not return the item even though the customer service representative told me I could. Eric did not take time to look up any information and advised me, the return policy limited returns to 30 days. being confused after this exchange, I then contacted the online complaint department and spoke with a representative (Sabrina) who was also very helpful and researched my issues. after researching the issues she contacted her supervisor and advised me I could return the item to the store after looking up my receipt which included the extended warranty. Sabrina then call the store to speak with Eric about the return. She then advised me I would be able to return the item after speaking with Eric. the next day, I went to the store and spoke with Eric who again was rude and wanted to justify his earlier decision to reject the return as I did not tell him I had an extended warranty. If he had taken time to look up the sale he would have seen that I did purchase the extended warranty. Eric was not customer friendly and I advised him I would not engage in an argument with him. he begrudgingly processed the refund. I would advise that: 1. you not purchase the Maxfli 2024 Hybrid Travel Cover. 2. Retain all receipts 3. document your conversations with all team members I will not be shopping at the Lansing store where Eric is the manager.

I love Gilbert's, I feel as though it can be a bit more expensive for certain items, it's still…read moreworth the trip though. They normally have everything I need, and are super helpful. They're also a ups drop off store and do house/car keys

We always try to patronize Gilbert's Hardware store in DeWitt. Went in yesterday at 1:25pm…read more I was wearing a mask and gloves. The first 2 employees I encountered (both women) were not wearing masks. I asked why and they said, "Oh, I can't breathe with a mask on!" I replied, "Well, then I can't shop here." One woman replied, snottily, "Good. We don't care if you DO shop here." Why would I spend $130 here?

They are very accommodating. I will definitely go back and do more shopping. It is well worth the…read moretime to check things out in there.

Non pretentious good ole boy spot to grab a smoke. The owner Al is a outgoing host who makes you…read morefeel at home. Feel free to bring your own booze or grab one next door and bring in to enjoy.

I travel a lot and am always on the hunt for a great place like this!! I was in Lansing for a…read moreweekend and needed a place to kick back for a few hours and this was awesome!! It is very laid back and Matt immediately met me as I walked in and made me feel at home. Don't be fooled by his age - he knows his stuff. He helped me pick out a great cigar and I sat back and watched some TV while sitting in one of the most comfortable leather chairs around. Al - the owner - is very personable and the regulars treated me like I belonged there. Be sure to sit and have a cigar or play a few games, or hang out in the back. It is BYOB but as other reviews have noted you can get a growler of beer from the bar next door or there is a liquor store down the street. If you enjoy a down to earth cigar shop with great staff and a welcoming atmosphere, this place is for you. Every time I am back in town I am making a bee line for this place.