I had two item a with cracked screens, one cell phone and a tablet, they fixed the cell phone in…read moreless than 30 minutes. I took about a week to work on the tablet ,when I picked it up the screen was lifting up and the battery would no longer hold a charge . they said they would warranty it it has been 2 weeks,all the contact i would receive was when I inquired about the status of my tablet.I contacted them today 9/9/22 ,I was told it's not ready, give them till the end of the day.I don't know if it's just the Leeds Alabama store that has such poor customer service ,all ways an excuse, and employees have a bad attitude when you call them out on it THINK TWICE BEFORE USING THIS ESTABLISHMENT

From the owner: Established in 2021, CPR Cell Phone Repair Leeds is a local electronics repair shop specializing in…read morethe repair of the latest iPhone, Mac, Samsung, iPad, and computer models. Whether you are in need of a screen replacement, battery replacement, water damage repair, or data recovery, you can depend on the expert technicians of CPR Cell Phone Repair Leeds. From the newest iPhone and Samsung Galaxy models to the iPad Pro and Microsoft Surface, CPR Cell Phone Repair Leeds is your one-stop repair shop for all things electronic. We specialize in fixing smartphones and tablets of all makes and models. As your trusted Leeds iPhone repair and Samsung Galaxy repair shop, you can depend on us for fast, affordable repairs. In addition to cell phones and tablets, we also fix computers and laptops by popular brands like Apple, HP, Lenovo, Acer, Asus, and Dell. Whether you have a hardware issue like a broken screen or software problem like malware, you can depend on us. Laptop running at a snail's pace? We fix that too. Being one of the best repair shops near you, we pride ourselves on the quality, price, and convenience we provide to our customers. All screen repairs come with our limited lifetime warranty. Whether you are having an issue one week after a repair, or one year after a repair - we are only a phone call or email away. Contact CPR Cell Phone Repair Leeds today for a free quote.

This place was in my neighborhood and it already had a high approval rating. The staff was…read morefriendly. They were able to get the part that I needed and told me it would be ready the next day and it was and the price. Very satisfied.

Had a Groupon and a broken iphone screen. They did a very good job replacing the screen while I…read morewaited. I did have an appointment. The pricing was very fair and ¾ of what I have paid for other screen replacements. Highly recommend!

If I could leave zero stars I would. If you need PC repair or even someone to tell you what's wrong…read moreavoid this place. They kept my computer for over 2 months. Never contacted me within that time. I called 5 different times over that span and it was always an excuse or they would say someone would call me the next day about parts. Never happened. I went to pick my PC up because I was tired of waiting and the guy didn't even know what computer I was referring too and asked me what was wrong with it.. if I knew I wouldn't have brought it there. Went to the back, brought my computer out and tells me "yeah I was just working on this one" The computer was in the same exact condition as when I dropped it off. Nothing was touched. I know because I built it. Absolute trash

Despite not being able to fix my screen, I have no other complaints. I knew going in there was a…read morepossibility this could be the case. I filed an insurance claim which was good/bad. Turns out my phone will have to be replaced ($250). Yikes. Sigh .. Verizon insurance The staff here was nice and informative. Very forthcoming.

This store has a knowledgeable staff that is also eager to help, and does their best to find a…read moresolution. One problem can be the amount of specific batteries in the store, and a delay in getting the right product to the customer. Overall, though, I very pleased with the store and use it several times a year.

I got my phone fixed here in the middle of July and Friday my screen went black. I got it fixed by…read morea certified phone repair woman who told me my screen was not for an iPhone, was missing screws, and was on incorrectly. When I had picked it up from batteries plus in July the screen wasn't even screwed all the way down I could pull it off. So save yourself $300 and find someone who knows what they are doing. And all honestly i wouldn't trust them for anything else but to buy a triple A battery cause it's pre packaged! ‼

***BUYERS BEWARE!***This company offered a Groupon deal for $15 for a $30 value off of a repair. I…read morepurchased it on December 18th from Groupon and my Groupon expired on April 18, 2018. I purchased the Groupon to assist with my mother getting her broken iPad glass fixed. My mother has been calling this company for days now only to hear that the phone line was disconnected. She finally visited the actual location of the business only to see that the Gadget Geeks was closed (Google even has the business listed as "permanently closed"). She was extremely disappointed. Before I considered calling Groupon for a refund I reached out to Gadget Geeks via Facebook messenger. I expressed my frustration about the store's closing and having a Groupon voucher that I couldn't used. GG replied back saying "Hi Jemia, We are relocating and we will be closed until April 1st. You can always contact groupon and get a refund. We let them know over a month ago to suspend any sales of groupons related to us." I don't understand why you would have a Groupon deal available and you're closed for months?! And then suggesting that I should just get a refund is beyond frustrating. GG then asks me what I needed repaired and I told them. They said that they could meet me on HWY. 280, repair the item and return it in the same day. The cost, $75. --- While I appreciated the gesture to repair the iPad outside of the business, I was not happy with the price. I paid $15 for a $30 valued discount with Groupon. The cost of the repair was $89. I had checked their website before purchasing the Groupon and before they shut it down. If my Groupon had been honored the cost should have been $59 (plus tax). But whoever the rep was responding for GG clearly didn't understand the value of the Groupon ad and told me, "We are honoring the groupon without redeeming it. Technically with that deal you get $15 off after you pay $15 to groupon, not $30. Let me email my Rep and see if we can even still redeem them." WTH????? Completely baffled by the response I sent a screenshot of the actual ad that CLEARLY states "$30 Value for Glass Repair" (for $15). Their response, "Yes, I know. After you pay the $15 to groupon so you technically get $15 off." WHAT?! This business clearly doesn't understand how Groupon works. I told them that they were incorrect about the Groupon ad. What's the point of buying a $15 Groupon deal and I only get $15 off of my repair. There's NO savings! Then the GG rep told me, "I said that you will be returning the groupon and without even redeeming the groupon I was gonna give you $15 off. Have a good day." WOW. What kind of CUSTOMER SERVICE is this? So I guess you're just going to FORCE ME to get a refund on my Groupon deal instead of trying to make things rights. My final reply was, "The entire point of paying for the Groupon was to receive $30 off. You did not honor your Groupon deal. That is extremely discouraging and bad for business. You have a good day as well." Their response..."*thumbs up*" In good faith I purchased $15 Groupon valued at $30. Only for the business to be closed for the large majority of the 120 days that my voucher was good. And then I was basically told that they would NOT be honoring the deal that they promoted with Groupon. So. Disappointing. :/

I wish I could give them less than 1 star because I purchased a Groupon in November 2017 (that they…read moredid not honor) and left my phone there for a repair and they closed the business without notifying me or giving my phone back . Terrible place, don't patronize!!!!!

Great customer service, friendly staff. Usually have my items ready for me when I walk in the door…read more (I'm very predictable;-) ). I definitely recommend this place, they are knowledgeable about their inventory and helpful with any questions, concerns, or complaints.

I shop here weekly and the employees are all very friendly and knowledgeable. Juice selection is…read moregood at present but it changes from time to time. Still the best anywhere close. Need to keep some coils in stock better considering they sold me the tank because of the type of coil being so good. Which they absolutely are but coils are absolute must haves if you are a tank vaper. It's only the Falcon mesh coils. Only been the past 3 weeks. However I have had to drive to Trussville and purchase from a different chain and I'd rather buy from them. Wish they would carry Cyclops Vape Line. Hard to understand how the gas station carries the line but not the vape store. It's great juice made in ALABAMA. Overall I absolutely love this store and the others in the chain I had a few minor gripes but I've been a loyal customer since they opened the store. Gave me some cool swag a few weeks back too! Thanks guys! My buddy Rick is a trip but runs a tight ship! Thank y'all for having me!