Despite not being able to fix my screen, I have no other complaints. I knew going in there was a possibility this could be the case. I filed an insurance claim which was good/bad. Turns out my phone will have to be replaced ($250). Yikes. Sigh .. Verizon insurance The staff here was nice and informative. Very forthcoming. read more

uBreakiFix by Asurion - Electronics Repair Near Me - Birmingham, Alabama

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If I could leave zero stars I would. If you need PC repair or even someone to tell you what's wrong avoid this place. They kept my computer for over 2 months. Never contacted me within that time. I called 5 different times over that span and it was always an excuse or they would say someone would call me the next day about parts. Never happened. I went to pick my PC up because I was tired of waiting and the guy didn't even know what computer I was referring too and asked me what was wrong with it.. if I knew I wouldn't have brought it there. Went to the back, brought my computer out and tells me "yeah I was just working on this one" The computer was in the same exact condition as when I dropped it off. Nothing was touched. I know because I built it. Absolute trash read more

Brought in my older Samsung Galaxy S8+ for what I thought was a simple "glue the back back on" repair. Turns out it had a swelling battery (which I was shown the issue on the spot.) I don't need my phone for a business or constant contact with anyone so told them overnight would be fine. I had guesstimated the initial repair at $100-150, quoted a price of $109, and walked out the next morning after paying a final price of $76.99 (plus additional sales tax.) Couldn't be happier. read more

The battery on my four-year-old PowerBook was kaput. I needed a fix--and fast. I work for myself, so I need a functioning computer and oxygen in that precise order. I went to several vendors on Yelp! with mixed results. Some didn't bother responding. Another vendor had a price that bordered on extortion. The Apple Store? Fuhgeddaboutit. They want to sell new computers, not batteries. uBreakiFix not only responded, but had a great price. They ordered the battery and promised a two-hour turnaround. So once the battery arrived, I went out to Trussville yesterday, arriving at the dot of 10 a.m. The only hitch? They were backed up a little, so the two-hour turnaround was actually a four-hour turnaround. But who is quibbling about that? As a result, I am writing this review on my PowerBook. On battery power, no less. read more

The repair wasn't done correctly, they had to redo it twice. And after all, it wasn't right. Back glass cracked when we got home.

They're awesome! I came in last min in a serious time crunch. I had just broken my phone and was leaving for the week the next day. This was my only chance to get it fixed before I left. Originally they told me it would be ready the next day due to how late I got there but when they heard my situation they went above and beyond to fit me in and get it fixed. I wasn't expecting such good customer service. This is the only place I will go now. read more

Great place! Fast turn around and very friendly. Took the time to talk about insurance and the added benefits of it. This is the second device I have taken to them and have had great service both times. read more

They diagnosed and fixed my iPhone in less than an hour. These guys are professionals, not some tinkerers. Highly recommend.

My hero on a Sunday afternoon! Great service. Fixed while I was there.... took less than 10 minutes and I'm back in business. Thanks so much! read more

First time here and I'm a satisfied customer..I drive trucks i was able to park sit and wait.. friendly staff

I called before going to get a quote and was quoted one price(I asked for a reason). I was told it would take one day. I get there they tell me 2 days. They told me I could pick up on Sunday(which the website says closed) I called numerous amount of times on Sunday and 2 numbers I had for them. Not once did I get an answer! I called today to see about a status, they tell me they were open but couldn't answer the phone( the least you could do is answer and say something) so then they tell me a different price about what I was told! The girl working front desk lies about talking to me about a price, I had to inform her I never talked to you about a price. She goes to this bs about I see where this comes from. I told her that's not my problem y'all have been unprofessional and unorganized all the way around and I'm suppose to pay what I wasn't quoted. I get on the phone with the manager and he's a JERK! I said I'm suppose to pay a price I wasn't quoted because y'all don't know what's going on. He even gave a different number than what the person I talked to last week quoted. I said so apparently nobody knows the price. ILL NEVER USE THEM AGAIN!! read more

I was super sad the day I dropped my iPhone 11 and shattered the screen. I contacted these guys through yelp and within no time the owner had responded and answered all of questions. They were truthful and upfront about the cost and repair process. I got my phone fixed without any problems. I seriously can't recommend them enough. read more