Have NEVER been disappointed with my experiences here, with purchases or repairs. CPR will always…read morebe my "go to" for help with smart phones. Affordable and courteous.

Rude @$$, guy behind counter, dirty blond hair, he wouldn't give name so don't know it, won't go…read moreback here due to horrible customer service. Have to give star rating so 1, otherwise would be no stars.

The two staff members were polite and friendly. They replaced our iPhone batteries and even fixed…read moresomething on my husband's phone were didn't know was wrong! The price was as fair as prices are these days. I will go back as I need a new key/fob combo for my hubby's truck. The only reason this is not 5 stars is I would have liked to have been warned that my phone would complain about the cheaper than an Apple brand one. Otherwise good job, guys!

Warning ! DO NOT purchase "Big Larry" flashlights made by NEBO from this store or anywhere else…read more They sell them with NEBO-brand batteries installed which leak and corrode internally which destroys this $30+ flashlight. Corroded batteries are IMPOSSIBLE to remove from the "Big Larry" and both the Batteries Plus store manager and the liars at NEBO refuse to honor the advertised lifetime warranty and replace or even discount a replacement flashlight. Lack of after-sale responsibility and horrlble customer service is good warning to stay away from the store and the manufacturer !

BEWARE Most reviews are negative for a reason. First screen I have ever broke. Didn't want to pay…read moreApple $250 for a new screen for a 3 yr old phone. I stopped in this store and was told $90 to replace screen. That was reasonable, so 20mins done. I wish I had kept the broken screen. This screen freezes 50+ times a day! I called the store and the rep said just restart it every morning. Does not help. I call the store again, they tell me they can not help me. They only guarantee it for 30days. When I called the first time, it was less than 30days. But was not told this. So they stringed me along and it's passed 30days, now they can't help!!

Five hours... I walked in with a spotless all black phone with a broken screen, back and frame…read moredidn't have a scratch still had the factory stickers on them.... Got back a phone with a beat to hell scratched and chipped purple frame, and a blue back... not only that the morons forgot to hook up the antenna so I had ZERO cell signal..., AND they had the nerve to say they didn't charge me for the blue back... STAY AWAY FROM THESE GUYS COMPLETE RIP OFF...

wish I looked at the reviews before taking my laptop here…read more.. I brought in my laptop and they called me a few days later saying they couldn't find the part needed. I was charged $65 for a diagnosis fee and asked for a refund since they couldn't even fix it. I was told no and it is nonrefundable. Then they bring my laptop out and the screen looks MUCH worse. I go to turn it on and a message pops up saying the cooling fan has been disconnected. They did reconnect it but said the additional damage to the laptop was just because they had to look at it. I paid $65 to have the screen more damaged. Terrible place.

Took in my laptop and charger. Laptop was not working. They sent it to another company to look at…read more Had my computer over a month. They never contacted me about the repair. I called every week and they never had a status update for me. Finally I decided I would just get a new computer and asked for my broken one back. When I went to pick it up they did not have my charger. They said the other company had it and they would not be able to get it. The company does not communicate with you nor was able to fix my computer, they had it exactly one month and a day. No communication, no customer service. I would not recommend using them. I paid the $60 diagnosis fee for nothing and they kept my charger.

Fast and efficient. The owner was so helpful, explained everything in detail and fixed my phone…read morequickly. Highly recommend 417 iPhone Repair.

Experienced techs with personal service. One day service…read more Student discounts. Easy online appointments.

Got a screen protector , they put it on crooked and a very dark one where my phone couldn't do…read morefacial recognition. Took it back and the guy just laughed. Very rude. 27 dollars down the drain. I wouldn't go to this kiosk ever again. But we went to US Cellular and got the black ice screen protector. It's awesome and great service

We bought my girlfriend a cell phone case here about 3 weeks ago. We bought it here because of…read moretheir selection and it looked like their cases were well made. We also had them install the custom cut screen protector for another 10 dollars just because I've never had any luck getting those things on straight. 3 weeks later when the screen protector started peeling off and the case had already had a major defect in it we decided to go back and see if they could help. Turns out they would not. The guy behind the counter pointed out that their return policy for defects is SEVEN DAYS! THAT'S RIGHT, THIS COMPANY ONLY STANDS BEHIND THEIR PRODUCT FOR 7 DAYS! And then they'll still do nothing unless you have a receipt. When I asked about the screen cover, the same guy told me that they (the screen saver) don't just peel off and that the screen was obviously hit and that's the only way they would peel from the corner like that.... Needless to say we will never buy another ANYTHING form this place as they have NO CLUE what customer service, satisfaction, or standing behind their product is. I usually give just about any business the benefit of the doubt when I have a less than wonderful experience. I was a customer service manager for years and I know it's hard work but... I'm just going to write this company off. Life's too short to get horrible service!

I think I got ripped off. Hear me out first. I took my computer in to have two things checked out,…read morethe hinge and the battery because I'm having to leave my laptop plugged in for use. The employee that assisted me said he'll fix the hinge and give me a call back later that day about the battery situation. A whole week went by and no phone call, so I called them back. I explained my situation to the employee and he said he was completely oblivion about the situation/information of my laptop, so he said he'll look into it and call me back. He called be back and said the hinge is fixed but the battery will have to be ordered. A couple of days went by and I called. The employee first said its not the battery that's the problem, it's the motherboard.....SAY WHAT!!!! I told him I'll keep managing my laptop, when can I come to pick it up? He said I can come later today, we close at 6. So I went to pick it up and he told me that the battery was the problem and that he replaced it. So I asked him that I won't have to keep it plugged in to stay on? He said yes. I paid and left. As soon as I got home, I turned the computer on and it started to flicker, as if it's about to die but the battery is fully charged. It has been 16 days since my laptop got "fixed" and I still have to leave it plugged in to use it. I'm not sure what he "fixed" but I think I got ripped off!

So I went here for a new hard-drive because the old one had fried. They fixed it and I paid and…read moreleft. Well I noticed when I got home my laptop no longer would charge! The laptop eventually ran out of battery and the charging light wouldn't even come on. So I took it back and apparently when doing the hard-drive repair they hadn't reconnected some of the wiring inside the laptop, therefore making it unable to charge. They fixed it but I'm still pissed that that even happened! If you're going to repair laptops at least put them back together properly.