Several weeks ago I visited this facility to get information of the Respire device. I paid my insurance co-payment. I spoke with M. Jackson for about 15 minutes. She reviewed my latest sleep study and told be I was not eligible for this device. No tests were performed or other medical services. Lo and behold I receive a bill for an addition amount the said the insurance didn't cover. I spoke with the insurance company and they told me that they had paid the the allotted amount. I could have seen the extra charge if some medical tests or other procedures were done. So they tried to get more money for nothing. I have been to many "specialists" and only paid my co-payment and never was billed for more. I have a Medicare Advantage plan. Even if I had qualified for this device, I wouldn't have this place to it - they would probably over charge. read more

On my visit, the doctor visited with me for less than 2 minutes and I had little time to describe my sinus issue. I was given a prescription to a pharmacy that more resembled a health store than an actual pharmacy, for them to mix up a powdered concoction for me to mix into a saline nasal rinse solution. It took 2 days for this pharmacy to have this concoction ready. After a few days of using this powder mixed into my nasal rinse solution, I developed a terrible upper respiratory tract infection, which was a listed possible side effect of this concoction. So, I ceased using it. Then I was scheduled by this office to have a CT scan of my sinuses. I called multiple times to cancel this scheduled CT scan, as I had one performed on me not long before then by my pulmonologist. I wanted to instead bring the ENT office the results of that scan. But this practice NEVER answers their phone. And when you leave a message, they do not call you back (except once). After what was probably a couple dozen attempts to contact them, and leaving multiple voice mail messages, they called back one time. But I was at the other end of my house and did not get to my phone in time. I called back immediately, but again, no answer. And no call back on the message I left. Then the day before my scheduled CT scan, I was sent a text message to either confirm (enter 1) or cancel (enter 3) the CT scan. I entered 3 to cancel. I assumed I was in the clear on that matter. And my proof is still stored in my phone. But it did not matter that I hit 3 to cancel, as my next bill had a $50 'no show' fee added to it. But they will have to take me to court to get that $50 is all I have to say on that. read more

They scam Insurance Companies. Hearing exam should be free through Tru Hearing/BCBS referral and they over bill and code exam wrong to collect 3 times as much. Seniors stay away read more

My 3 year old granddaughter has been in his care for 2 years she has had 3 sets of tubes&still continues to have horrible ear infections,I'm Sorry but this is not acceptable for a child this young to be still have these problems after being in your care for over 2 years read more

If I could give a negative number I would. They have the worst, rudest, most disrespectful, horrible group of office staff and people in that practice. They do not care anything about helping people or their children and are very dismissive. They also do not have a clue how to do their jobs. I've worked as a nurse in an Ent office before and they should all be embarrassed and reconsider changing jobs! Awful people! read more

Dr. Ananth is a fantastic doctor with ENT Center of Excellence in Foley, AL. I've suffered from allergies, sleep apnea and yearly bouts of bronchitis my entire adult life. Up until now doctors would treat the symptoms. I visited Dr Ananth in July. After much testing and consults, he offered a nasal surgery that he said would help me. He performed the surgery in September and I am so very pleased!! My sinuses are clear, breathing is easy and my quality of sleep is 100%. I would highly recommend Dr. Ananth for your ENT Doctor as he has a wonderful bedside manner and an all around great doc. read more

HORRIBLE SERVICE! I referred a patient to this clinic with severe vertigo symptoms. I specifically stated that when making the appointment. After waiting for over an hour, the doctor spent less than 5 minutes with her - not allowing her to explain her symptoms and constantly interrupting her. He was extremely rude to her and offered no additional testing or treatment for her. read more

Dr. kowal was absolutely amazing when I seen him a few months ago at 42 I had to have tonsils and adenoids removed. His office was fast at scheduling my surgery and have all meds sent to pharmacy prior to surgery. They called to check up on me after surgery and to schedule post op visit. office staff was extremely friendly and helpful. My family will continue to use them. read more

I had been seeing Dr. Kowal for about 2 months with severe reoccurring sinus infections. He placed me on a couple regimens of antibiotics and steroids. I was also scheduled for allergy testing which the office canceled due to the person performing the testing left, which no big deal at the time. I was told someone would call me to schedule CT of sinuses. I never heard back. So at my next appt he made sure I was scheduled. I followed up after CT and was told I needed either surgery or balloon procedure. I selected in office balloon procedure and was told someone would call to schedule. After not hearing back I called office and was told my insurance approved and would get a call back to schedule procedure. Again, never heard back. After leaving several messages I gave up and went elsewhere. Dr. Kowal is very pleasant and thorough. However, the office is incompetent. At each appt I waited over an hour. I wouldn't go back due to lack of follow up. Lots of wasted time and money, especially when you feel miserable and need a solution. Thanks. read more