Marni Smith is Amazing!! She truly listens to what you envision for your hair and style. It was great meeting someone I can trust. I will definitely book another appointment with her. read more

So bought a groupon for this place at $35, I show up for my 1pm hair appointment and Hair by D'Ann was just starting on cutting someone's else's hair. Ok yeah like I have time to wait an entire hour and half. That's what appointments are for. So on my groupon I did not read fine print. If you have simi long hair it's and extra $30 so 30 + 35+ 20 tip = $85 to get 2 inches trimmed off yeah right. My last guy who moved from Trophy Club did an amazing job for $45. Anyway never going back here. People who have better luck there that's great! Not paying $85 for a trim. read more

Great place for anyone walk ins welcome too.

I wish I could give this business NO stars because the same thing happened to me as the other reviewer. I purchased a Groupon for a Brazillian Blowout with Amy at NYLA and had to get a refund from Groupon because the merchant NEVER called me back to set up a time to honor my Groupon!!!!! What kind of business thinks they can sell a bunch of Groupons and NOT honor them!? Horrible, Horrible business!!! read more

Really love this place. I've been going to Sabrina for several years and she just recently moved to Phenix Salon - it's so nice, each hairdresser has their own room, so it's a bit more private. The owner greeted me at the door and was very friendly, showed me to Sabrina's room. Ask for Sabrina, she is amazing, seriously never have to think about what she's doing to my hair, she always makes it look great. read more

I meet Pam today, for the first time, and she made me feel like we have been friends our whole life! Amazing service! everything I witnessed, this is a five--star full service salon. If you want high end decor, high end service, and very friendly staff, with local ownership, this is your place! read more

I have cut my hair with Alicia for about 10 years. She does a really good job and my wife agrees.

I have been coming here for years to see Wes for all my styling needs! He does a fantastic job and will work you in whenever you need! Also has great music and conversation while you wait! read more

Well, I don't recommend visiting this place. I was excited when I found out Phenix Salon was opening so close to my house. When I walked in there was no one to greet me & found no directory. How hard is it to have a directory that has the all the stylist & nail techs listed. I walked around the entire building, but never found anyone to talk to. Now I'm wondering why the building is open if no one is working. How safe is that?? I went back a second time. Guess what? No one to greet me & no directory! After walking around the place again, I was asked by a nice lady (a manicurist) if she could help me. After asking me what I wanted from a stylist she gave me a couple of cards for stylist, and she gave me her card just in case I ever needed my nails done. I made an appt with the stylist, but she bad mouthed the place so much I'm not sure ill go back!! read more

I bought a Groupon for a Brazilian Blowout with Amy Robinson at NYLA. I called and left her a voicemail in which she did not return my call. Then I texted her as this was the best way to get a hold of her (based on her outgoing voice message instructed); Never heard back. I resent my text message 7 days later. She finally responded and scheduled me 3 weeks out. I show up the day and time of my appointment and she doesn't show up. I called her phone 3 times without her answering. I texted her wanting to make sure I was at the correct location. I wait around for over 45 mins and finally received a text message from "her mom" stating "her daughter is very sick and will not be coming to work today but she will call me tomorrow to reschedule." I informed her I had driven over 25 miles and a notice would have been courteous and appropriate; and I would like to reschedule asap. She then had the nerve to text me back calling me Lady and had an unprofessional tone. The next day has come and went and still no phone call or text! I called and got a refund for my Groupon. I would not EVER recommend this person for any kind of hair service, she is very unprofessional and only wants your money! read more

My name is Pamela McCune and I am the Managing Partner at the Phenix Salon Suites in Grapevine. The postings here are referencing individuals who have never worked or leased a suite from our facility. We are a salon suites concept with 28 suites at this location. The Salon professionals that lease their suites from us are highly skilled professionals who own and operate their own business. As such they are independent business people. This industry is highly competitive and not without its drama. These kind of negative remarks without any basis in fact are damaging to the reputation of the finest salon concept in the market place (Phenix Salon Suites). Yelp never contacted us to of see if this information was accurate or if these individuals ever leased at this location. We welcome your inquiries. Please come by for a visit. We are not associated with NYLA. Contact Pam at: 817-962-7947 read more

I decided to go here because it was close, they were a new place and I needed to find a new place to get my hair done. I walked in one day thinking I would make an appointment for another day but they took me to a stylist who had an opening. I thought might as well get it done than wait. I had my hair cut maybe 3 inches at the most and highlights done with foil, my normal haircut. I was expecting the bill to be around $80 since that's about what I normally pay, but instead it was $160!!!! She said it was $125 for the color and then another $ 35 for the cut, I've never had to pay for a cut if I had my hair colored. My mistake was not asking for prices before getting it done but from what was posted, highlights that I can remember was $60 and up. I also didn't want to question about the prices because I didn't want to make a scene but afterwards I wish I did. No one my family has ever paid that much for what I had done. I called later to see what the prices were and explained what happened and all I got was a sorry. I told them for being a new customer there was no way I was going to recommend their place. To have to pay double of what I was used to was ridiculous to me, to me not worth the price. read more