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    Phil Dill Boats

    3.8 (42 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

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    JP P.

    We found a gorgeous preowned Cobalt bowrider for sale at Phil Dill Boats and soon discovered their operation is like a beautiful high-end no-stress resort in the middle of the sometimes dangerous or sketchy used boat 'jungle.' Starting with Blake Poole, every member of the staff was a friendly and helpful expert, geneuinely seeking to make you a happy customer. We negotiated a very fair price for the fully serviced, nicely presented and conveniently delivered boat, and received a number of valuable gifts, as well. A truly great experience!

    Rafa V.

    My wife and I purchased a 2014 Regal 2500 from Phil Dill Boats in early August 2021. We were just "looking around" when we found this boat on their website, but after emailing, texting and talking with Dakota, we knew this was the boat for us & were confident in the dealership and staff. Communication is the key in any sales transaction and the entire staff at Phil Dill Boats understands that and excels at it. From the first phone call with Dakota, we knew we were talking to the right folks. That experience continued through the entire process, from the follow up conversation and meeting with Baily, the water test with Briley, closing with Corey, as with well as with Tom in the make ready shop. Everyone at Phil Dill Boats is a great communicator and understands the value of building a relationship during the sales process. The ultimate test of any relationship is service during and after the sale - especially when purchasing a used boat. We live about 3 hours from Phil Dill boats and only saw pictures of the boat online. When we got there, the boat was great, but there were a few items that we identified that we would like to be addressed while we were on the lake test with Briley. Not only was the staff eager to address the issues when we got back, but Briley was proactive and had taken pictures of the issues and texted them back to the shop so that the make ready crew was waiting on us and could get started right away. We did have a couple small items that we all thought had been addressed before leaving the dealership that continued to be an issue, but the great communication and service continued after the sale as Tom, Dakota, and Baily worked with us to address these items. I would not hesitate to recommend Phil Dill Boats to anyone and should we ever need another boat, they will be my first call. Thanks!!!!

    Travis Rodgers Is The Best

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    1 year ago

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    3 months ago

    Absolutely best experience at Phil Dill! Can't recommend Briley enough - great salesperson and knowledgeable!

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    Page 1 of 2

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    Review Highlights - Phil Dill Boats

    Travis then arranged to have the boat delivered to our home on Cedar Creek Lake the same day.

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    Island Bound Adventures

    Island Bound Adventures

    3.8
    (21 reviews)

    Went on a sunset sail with Captain Buck. Such a delightful and knowledgeable guy. Beautiful boat…read moreand super comfortable. I highly recommend this for a fun evening out on the water. Free parking at the marina. Sail is

    Shared from Google…read more Paid for classes in April. Waited on the instructor to set up a class until July, but he was out of town. I requested a refund in July, and was told the instructor was out of town again and would reach out when he returned. It's now September and I've heard or received nothing. This is highly unacceptable for an organization that claims it supports wounded warriors and disabled veterans. 10/2/2021 In response to the owner's response. I do appreciate taking ownership for missed communication, but expeditiously means "in a timely manner". My original request for a refund was 3 months ago, and as of today I have yet to see the refund. Once the refund is seen, I would be more than happy to return the knot rope, cert book, textbook, and the drawstring backpack they came in. Aside from that, I was offered for my family and I to attend a discovery sail at no cost. I declined due to time constraints now that summer break has ended. I will say this. I chose this school based on the reviews found on Google and Facebook which are really great, and at the recommendation of the ASA. I'm sure the captain is great and believe that other people may have had great experiences here, this is just mine. Take it for what it's worth. 4/22/22 We are now in to a year since I started this process, and this company has yet to make good on their "expeditious" refund. Nothing whatsoever.

    Sam's Dock - Silver Lake Marina

    Sam's Dock - Silver Lake Marina

    2.8
    (32 reviews)

    We wanted to do something fun with the kids. We originally planned to rent from another business…read morebut they didn't do rentals because of the lake flooding. They recommended we try Sam's Dock. The hours of the business say they close at 8 pm. No where on their site or at their location do they state the last rental was at 6 pm. We arrived at 6:02 and the woman wouldn't rent a jet ski to us. It was disappointing for the kids but we decided to return the next day. We arrived with plenty of time to rent a jet ski. There were 5 of us but it turns out we can't rent a jet ski for 3. Because of this, we didn't want to leave one child alone at the dock so we opted to rent one jet ski and my husband took the kids out to the lake one at a time. We sat at the restaurant, which was closed, in between the kids' turns. The minimum rental is 2 hours on the jet skis and you have to pay for gas on top of the rental fee. This was a surprise to us. We ended up having to pay an extra $50+ for the gas for 2 hours. Just be aware of that. This side of the lake there wasn't any parking fee so that was good. I think they provided us with a military discount, which was great. My husband mentioned the young man didn't know how to use the point of sale computers either. It took at least 30 minutes to check in and pay before getting on the jet ski so make sure to factor in that your timing.

    This company is ran by a bunch of very young kids, and when renting out boats that go out onto a…read morevery busy lake it's unacceptable. We own two boats and have rented boats numerous times. We know our way around boat rental companies, lake rules and how to operate water devices. Yesterdays experience was so unprofessional it was hard not to just walk away, but because we had 6 young kids who were excited for a 'boat day' we kept moving forward. Upon arrive we noticed that we had an older boat. It looked small, had bird poop and spider webs all over it. I had to wipe everything down. The back rope tie by the ladder was cracked and we had to wrap it with a towel so our kids did not scratch themselves on it. We asked to switch to the newer boat and were lied to that the owner had the keys and were not on property. That is 100% false. They also did not have kid life jackets. How do you rent out boats and not have kids life jackets? Mind blowing to me. What they offered to us was from 1996. The other life jackets were way too large for our 7 year olds. Completely unsafe. They also didn't have any adult life jackets to offer us. We had to use the orange Titanic versions of life jackets for the adults. The captains chair was broken. So my husband had to sit on up on his feet to see over the top of the boat. How dangerous is that? The child who got us in the boat said "I will make sure and write that down so we don't charge you for that"... ummm how about let's talk about how dangerous this is? We made our way to our favorite spot on Grapevine lake and we turned the boat off so we could swim in the water. After 45 minutes we tried to turn the boat back on and the key broke in half. I called the office and I was answered with a 'hello'. They then could not figure out where we were on the lake. Mind blowing to me. My husband finally got the boat started with his pocket knife. We made our way back to the store. When we arrived the person asked if we had a good time like we were going to get off. We still had over an hour left on our rental. My husband went inside to speak to the 'manager' and he told my husband THAT WE WERE GOING TO HAVE TO PAY FOR THE KEY WE BROKE. What on earth? Absolutely not. That's how you greet a customer after getting stranded on the lake from your rental boat. My husband said we want to move to a new boat and GUESS WHAT?? They magically had the keys to the boat we wanted in the first place. We moved our items over to the new boat (with no help from the staff) and finished the rest of our rental time. They didn't offer any discount. We were all so tired we didn't have time to speak to the 'manager' that was on site. We have lived in Grapevine since the 70s. I will NEVER recommend this place to any one. What a horrible experience and customer service.

    Phil Dill Boats - boating - Updated July 2026

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