First visit here and how can you not love and feel comfortable in this office. Receptionists were…read morefriendly both upon checking and checking out. Kudos to Sam and her knowledge in Dental Hygiene. She explained every step along the way making me feel at ease and very relaxed. From the X rays to the teethe cleaning- this was the best yet. I have never felt calmer to the point where I actually almost fell asleep. Dr. Heath was fantastic after reviewing my X rays and listening to my concerns. He had a treatment plan already in place. I left feeling ecstatic to know whats ahead and it is truly making me smile bigger again! Cant wait for my next visit.

Dr Heath is still the best today he is taking care of my fiancé. Now we have a plan. Thanks for…read morebeing such an understanding Dentist.

My experience couldn't have been better! From the front desk and billing team to the medical staff,…read moreeveryone was outstanding. I had a tooth extraction and sinus repair this morning, and since it was my first experience with a procedure like this, I was expecting quite a bit of discomfort afterward. To my surprise, I've had virtually none. The entire team took exceptional care of me, made me feel comfortable and confident throughout the process, and exceeded my expectations in every way. I highly recommend them!

Nurse and doctor are top notch, however the front staff was rude, dismissive and hung up on my…read moreinsurance company when they called about a claim. I let my dentist know I had a less than good experience and they in turn called the office about this issue. All it takes is one bad experience, I will not return or recommend this practice.

Dr Sims is an awesome orthodontist if I could give 10 stars I would!!! He is the best orthodontist…read morein Pensacola! He truly cares about his patients and ensures they are completely satisfied. It was a true joy to have my orthodontic care performed by Dr Sims.

Unfortunate experience the other night snacking on my favorite Snyder Pretzel nuggets when I heard…read morea crack and realized I had a piece of tooth in my mouth. I sent a text to Dr Parikh and he set me up with a visit the next day. Unfortunately the tooth was past saving and he removed it . My thanks to his staff and all the effort to take care of me and get me through the unlucky experience.

Everyone in the office is a delight. I feel very relaxed when I am getting treatment because they…read moreare very gentle. Also, they all know what they're doing and that just makes you feel secure. Dr. Parikh always tells you exactly what he's doing as he goes. There are no surprises, they care about your comfort and calmness to a high level. And it's obvious they love what they do because they actually get excited when your teeth are doing well or they've been able to help you with something. I live in Pensacola and I drive over to Gulf Breeze because it's actually quicker for me to drive the 12 minute straight shot to his office that has super easy parking, than drive 15 minutes into Pensacola traffic where other dentists are located. If you want a Dentist and staff who know what they're doing but have a small office where you really feel seen and heard (not just a number), this is it!

Just wow. I am in from out of town all week for meetings. Of course a tooth gets abscess on day…read moretwo. I called many dentist office who would not give me the time of day. Called Dr Randall office and they fit me in. Doc was almost like I have been coming here my whole life and the workers were so welcome. It was an excellent experience and the hospitality is the best I could have dreamed. Trust me, if you are looking for the best dentist office in the area look no further.

The entire staff is amazing, super professional, but also friendly…read more A very comfy space, with great background music to boot. The most relaxed I have ever been at a dentist office, and I have a phobia.... Dr. White is the goods, and really cares about his patients, and it shows Chris K. Massey

From the moment you walk in, the front desk staff is kind and super helpful. The hygienist are…read morephenomenal, super skilled and friendly. Dr White, he's the bees knees. I struggle with major dental anxiety from years of BAD military dental treatments, but he has completely changed that for me. He is so kind, is truly passionate about his job and it shows. Not to mention the state of the art technology he has and the capabilities of creating a crown in office with his fancy machine that you can watch create your crown. AMAZED !! I HIGHLY recommend him if you're in need of a dentist.

First time here, for an appointment. Was greeted with "hi, name please...that will be $X.XX…read moreco-pay". I appreciate the "business of medicine" however this place has made the first impression that it's all about payment and clearly lacks personality or compassion. Can't speak to the doc or level of care, but I was so offended by the first impression that I wrote the review while WAITING for our appointment......25 mins in and still waiting (yep they're late).

A new office and very beautifully designed. We were told this was a new location…read more Upon arrival the staff was very friendly and the wait was fast. My husband was there for a full body look over from having melanoma surgery recently. The nurse was great and pointed out that the office also offer Botox and fillers as well. Great on promoting as there were no signage. After a few minutes, while in his hospital gown, Miss Tia the PA- C entered and introduced herself. Explained how she will look over my husband from head to toe and do a thorough search for anything unusual. Thank God nothing stood out except for a few little moles on his back which she cut out. Miss Tia also removed some age spots from under his arm upon our request. Everything went well and we left very pleased. Definitely recommend Proper Dermatology.

My experience with Sunshine Dental was mixed. The location is very convenient, and the staff…read moremembers were consistently kind and pleasant. Unfortunately, several other aspects of the experience left me unimpressed. The equipment appeared outdated compared with what I've encountered at other dental practices. The initial intake process for myself and my two dependents was also extremely lengthy, taking at least an hour, if not longer. I was particularly uncomfortable with the emphasis on services that were not covered by our insurance. We were required to complete an Invisalign assessment even after declining interest in Invisalign, which felt unnecessary. I was also concerned by how our dental conditions were presented. In my experience, relatively routine issues were described in a way that made them seem much more serious, and each of us was referred to a surgeon. After further consideration, those referrals did not appear to be necessary for us. There are definitely positives here--the location is great and the staff is very nice--but overall, the lengthy intake, outdated equipment, pressure toward services we did not request, and what I felt were overly alarming recommendations made this practice a poor fit for my family.

Today was my second appointment with Dr Rak and staff. On both occasions, the hygienists were…read morekind, sensitive to my needs and thorough. This visit identified an issue for which I need a specialist to look into. I received a referral on the spot after a consultation with Dr. Rak. My appointment began at my scheduled time, no waiting around long after you arrive which I appreciate. My family is so happy to have found this dental practice after some bad experiences with others in the area.

Dr. Washburn is very down to earth, having retired from the military and starting his own practice…read more The office ladies are helpful & Jennifer, the hygienist who cleans my teeth, is the absolute best! Yes, there are many options, but Dr. Washburn & staff should be at the top of your list.

This appointment had been scheduled approximately six months in advance. Historically, this office,…read morelike nearly every medical and dental practice I have encountered, sends appointment reminders several days before an appointment and often additional reminders closer to the date. Instead, I received a text message reminder at 8:01 a.m. for an 8:00 a.m. appointment. Having not yet checked my phone that morning, I was completely unaware of the appointment. At 8:11 a.m., I received a phone call asking where I was. The tone of that call was far from pleasant. When I questioned why I had not received the usual advance reminder, I was told that I had been reminded that morning by text message. Regardless of my frustration, I immediately stopped what I was doing and rushed to the office in an effort to keep the appointment. Upon arrival, I showed the staff that the reminder had been delivered after the appointment was already supposed to have begun. Rather than acknowledging the issue, I was told that I was "an adult" and should not need a reminder. I found this response unnecessarily rude and dismissive. Whether a patient needs a reminder is irrelevant; the fact remains that the office's normal reminder process was not followed. I also inquired about the length of my appointment because I had previously contacted the office on September 2, 2026, after my new insurance became active. During that call, I requested an appointment with the dentist, specifically asking whether Friday appointments were available. I was told that the dentist did not work on Fridays and that someone would call me back. I did receive a return call, but no voicemail was left, and I had not yet had an opportunity to follow up. When I relayed this conversation to the receptionist, I was told that it did not "sound like a conversation they would have had." Rather than attempting to understand the situation, my account was essentially dismissed. At that point, Dr. Washburn was called to the front. He approached me and asked, "You wanted to see me?" My response was that I simply wanted to keep the appointment I had scheduled six months earlier. However, I also felt he should be aware that sending a reminder after an appointment is scheduled to begin is ineffective, and that the attitude I encountered from staff was inappropriate. Patients should be allowed to express dissatisfaction when standard office procedures are not followed without being treated as though they are the problem. To my surprise, instead of addressing my concerns, I was immediately dismissed from the practice and denied the appointment that I had rushed to attend. As someone who has worked in medical administration and medical billing for more than 20 years, I have interacted with countless healthcare practices. I can honestly say that this was one of the most unprofessional patient interactions I have ever experienced. What makes this situation even more frustrating is that I remained loyal to this practice during a lengthy staffing shortage. When the office was unable to retain a dental hygienist and my cleaning was delayed by approximately six months, I chose to be patient and understanding. I accepted the inconvenience and continued to support the practice. Now, after waiting again for a long-overdue cleaning, I have been dismissed as a patient simply for expressing concerns about a missed reminder and the manner in which I was treated. I believe patients deserve to be treated with respect, particularly when they are making a sincere effort to keep appointments and communicate concerns in good faith. Unfortunately, that was not my experience.

Midtown Dental has the friendliest staff from the time you walk in to the moment you walk out…read more Cindy at check in/ check out, is always smiling and helpful with explaining the billing. Alyson, my hygienist is super friendly and has super skills. Dr. Durtschi is an expert. I am so thankful for this office. Going to the dentist is not how I like to start or end my day, however, I don't stress myself out going to this office. Again, so thankful for them!

Midtown Dental as been such a Blessing to me !!! From the front desk staff, techs, hygienists and…read moreDr. Durtschi - they all have been fantastic. Everyone is so very thoughtful, kind, considerate and most especially at the dentist's office - gentle !!! Conveniently located the facility is clean and sterile, wait time is minimal, lobby is comfortable, procedures seem to go by quickly and, more importantly for me - painless !!! Midtown Dental makes me actually look forward to going to the dentist - they make you feel like family there !!!