I cannot say enough wonderful things about my experience with Dr. Butler and the entire team. From…read moremy very first consultation and follow up appointments, I felt informed, supported, and genuinely cared for. Dr. Butler took the time to listen to my goals, answer every question, and explain the procedure in detail. I never felt pressured, and I appreciated the honest recommendations. I am only two weeks post op and am already extremely happy with the results . The incisions are healing beautifully, and the attention to detail is evident in the outcome!

If you are considering surgery with Dr. Butler or anyone at Gulf Coast Plastic Surgery, I strongly…read moreencourage you to read this review carefully. I underwent a primary rhinoplasty with Dr. Butler in July 2024. During my consultation, I clearly stated my two main goals: reducing my dorsal hump and lifting or rotating the nasal tip. Dr. Butler told me that my tip angle was already appropriate and that reducing the dorsal hump would cause the tip to "fix itself." Although I questioned this explanation, I trusted his professional judgment and proceeded with surgery. From the early postoperative period, it was evident that something was wrong. Even with the cast still on, my nasal tip appeared droopy and unsupported. I also want to note that no taping or support was ever used postoperatively to help maintain tip position. I was repeatedly reassured that this was normal and advised to "give it time." At cast removal, the issue became more apparent. Although swelling masked some of the deformity, my tip remained rotated downward, consistent with a developing pollybeak deformity. I again raised concerns and was told that all swelling had "settled into the tip" from the cast and that there was nothing to worry about. Between two and three months post-op, after moving out of state, I sent multiple emails to Dr. Butler's nurse expressing concern about my collapsed, downward-drooping tip and a prominent bump at the tip of my nose that appeared to be protruding cartilage. These concerns were again dismissed and attributed to swelling due to my being "very active," and I was told I would need to wait until six months post-op for evaluation. At my six-month in-person appointment, my appearance had not improved and had, in fact, worsened. I raised my concerns directly with Dr. Butler regarding the obvious pollybeak deformity. His response was dismissive; he stated, "Someone's been online, haven't they," and told me that my nose looked great and that he "wouldn't have changed a thing." No revision, corrective plan, or financial accommodation was offered. Following this appointment, I consulted with three well-known U.S. revision rhinoplasty specialists, all of whom independently confirmed a clear pollybeak deformity, a droopy and under-rotated tip, and protruding cartilage irregularities. Ultimately, I required revision rhinoplasty at fifteen months post-op, at an additional cost of $15,000. Several months after my surgery, I reviewed the practice's website and was shocked to find my photos being used in a misleading manner. Although I signed a photo release, I did not consent to false or deceptive representation. The photo labeled as my "before" image is actually my six-month post-op result, while the photo labeled as my "after" image appears to be taken within the first month post-op, when swelling temporarily obscured the deformity. The website claims the "after" photo was taken at four months post-op, despite me not having a four-month appointment. If my nose truly "looked great," it is concerning that my unsatisfactory six-month result was used as a "before" image. I have attached screenshots and accurate before-and-after photos for reference. I reached out to the office to express my concerns regarding my postoperative care and the misleading use of my photos and received no response. I am sharing my experience so that others can make a fully informed decision and avoid the physical, emotional, and financial distress that I endured.

Their website indicates that they are accepting new patients. I called. On Tuesday morning, I…read moreLeft a voicemail indicating I wanted to set up an appointment. 4 days later no return call I don't really think they want any new business!

An exceptionally perceptive dermatologist who takes exceptional care of her patients!read more

Beware of this place! I am writing to express my deep disappointment with the way I was treated by…read moreboth you and your staff at the Welch SkinCare Center. After booking my appointment weeks in advance, I was contacted to reschedule and was offered a time with the Physician's Assistant instead of you, which was not my preference. When I tried to address this and explained the difficulties I had reaching your office--such as your email not working and being disconnected on the phone--the scheduler was extremely rude, talked over me, and was dismissive and unprofessional throughout the conversation. After this upsetting experience, I specifically requested a call back from you before my appointment to discuss how I was treated. Not only did I never receive a call, but my concerns were never acknowledged by you or your staff in any way. Now, I see why my mother left your practice and started seeing another doctor. Given this lack of professionalism and the failure to address my concerns, I have decided to seek care at another dermatology office--one where I feel I will be treated with the respect and courtesy every patient deserves. I am very disappointed by this experience and hope you will take these issues seriously for the sake of your future patients. I also advise anybody else who receives disrespectful or discourteous treatment from the office staff here to call the Florida licensing board and file a formal complaint. Patients deserve to be treated with professionalism and respect at all times.

I have been getting my skin careproducts from Welch.Skin care medical center for over a decade. Pam…read moreis wonderful. I love the products. My skin looks wonderful.

Disappointing Experience…read more I'm writing this review with mixed feelings. My mother was previously a patient of Dr. Kevin Welch, and I know him to be a very kind and competent doctor--our kids even attended the same elementary school. However, my recent experience with his scheduling staff was extremely disappointing. After booking an appointment weeks in advance, I was contacted to reschedule and was offered a time with the Physician's Assistant instead of Dr. Welch, which was not my preference. When I mentioned that I had been trying to contact the office--explaining that their email was not working and that I was disconnected when I initially tried to call--the scheduler became incredibly rude for no apparent reason. Throughout the entire conversation, she would not stop talking over me, blabbering incessantly and preventing me from getting a word in edgewise. She subjected me to a long-winded tongue-lashing and even accused me of being short with her, which was ironic given her own erratic and unprofessional behavior. When I explained that I would be mentioning this experience to Dr. Welch, she became even more indifferent, telling me to "go ahead" in a dismissive and antagonistic manner, as if my feedback would not make any difference. It felt as though she was an embedded employee who believed she was above accountability, which made the situation even more uncomfortable and frustrating. While I still plan to keep my appointment and expect a positive experience with Dr. Welch himself, I sincerely hope he addresses the issues with his scheduling staff. Specifically, the rude and unprofessional woman handling the scheduling needs to be either retrained or replaced. Her behavior is a disservice to Dr. Welch's reputation and could easily deter potential patients.

Dr. Welch is probably the only person that I would trust in terms of cosmetic and medical…read moredermatology in Pensacola. I feel incredibly lucky that I've been cared for by his capable hands. He is an artist when it comes to cosmetics dermatology as well. My results have always been natural yet improved. I knew that I could trust Dr. Welch the moment when he recommended something that would make him less profit. He's not just going to go along with a procedure for more income and his work shows! He's super down to earth and treated me like I was one of his children and all of his recommendations have not fail me. Before getting treatments from him, my skin was awful! Now, my skin has been truly transformed and it's only just the beginning! His staff members: Ms. Robin, Ms. Pam and Lizzie have always been super sweet and kind to me as well even though half of the time, I looked super crazy after treatments and Dr. Welch and his team have never made me feel less than beautiful because of that either. Do not be apprehensive and make the appointment. You won't regret it.

From the moment you walk through the door, you are treated like family. The entire team is…read morewelcoming, professional, and genuinely cares about their patients. What impresses me most is that they remember your name and even conversations from previous visits, which makes every appointment feel personal and comfortable. They take the time to make you feel relaxed throughout the entire experience, and the results speak for themselves. I always leave feeling refreshed, confident, and looking younger than when I arrived. If you're looking for a team that combines exceptional service, attention to detail, and outstanding results, I highly recommend them. They are simply the best. -- Josh Belcher

Dr. Lebeau and staff are incredible. They are knowledgeable and transparent. They really take their…read moretime to connect with clients and they are so caring. They truly are a quality practice. Five stars.

Great staff. Very patient and accommodating. Great place for MRI. I'm claustrophobic and the…read morehave an open MRI. They were great with me. Good people.

For the type of services my visit should have taken no longer than 10minutes. Unfortunately I'm…read morestill sitting here. The lab is not calling enough patients back, crowded. These employees needs some competent leadership. More efficiently run departments would be nice. Too bad for sick people.

Dr. Jones has been our Dermatologist for over 20 years. She has seen my parents, my husband and…read moremyself, our children and now our grandchildren. I appreciate her thoroughness and the conversations we have had about skin care. She has treated two of my children for acne and was able to resolve it. Gratitude to Dr Jones

Very knowledgeable and thorough from the diagnosis to care and follow up. Dr. Jones even went as…read morefar as to use her experience to get me the least expensive but most effective prescription medications at the pharmacy. I highly recommend Dr. Jones, I'm glad I found her for my care!

Dr Kortz really cares about his patients.. his office staff is very happy to help you in anyway…read morethat they can with your insurance.... They will also work you in as best they can if you have an emergency situation... I highly remark this office

Gary, Sorry, you are upset but due to our policy, the…read morepaperwork is required to be filled out by all patients and you refused.