I have been to a few orthodontics and this by far is the best one. The staff are friendly and I…read morelove that they have complimentary things to offer while you wait. I highly recommend them.

This review is solely based on my consultation appointment. Never expected to write a review on…read morethis alone but the office left such a great impression that I felt it was worth highlighting. Amy called me in right on time, gave me a warm welcome and provided me with a tour of the facility. Amy used the word family when describing the relationship they have with their patients and it felt very genuine and refreshing to hear. The reason for my visit was to get a second opinion on the work that I had done at my previous orthodontic office in which I was not fully satisfied with my treatment. Amy was easy to talk to, very understanding and was able to give me a very thorough explanation on my current dental condition and did a great job in addressing my main concerns. Getting a chance to speak with Dr. Sims was also a great interaction. I truly felt that he cared about my concern. He was able to explain my issue in a very logical manner, and he gave me straight answers as far as a game plan and how long it will take to get my final results. Amy gave me a gift bag, provided me with information to take home on the consultation, and I even received flowers on my way out. (it was in recognition of Mother's Day, but still a nice touch ;) the waiting area also has coffee and hot chocolate available. Wish that I would have gone with this office for my Invisalign treatment back when I started in 2021. I think that it would have saved me both time and frustration.

After all the time and money there is no change in my teeth. I asked if there would be more and…read morethey said they did not know after treatment I said I wasn't happy with my smile and they started I would need to pay more then they stopped responding to my called when I asked for a supervisor

This experience has been the worst experience we have ever had with Orthodontist offices. This is…read morethe 2nd time my son has had braces.. the first company was in another state (put braces on several of our other children) and they were amazing. We are on round 2 of braces and our final leg whoo hoo!! When we first arrived we loved the office staff and the Dr. What a joy it was but over the past year it has turned into the most embarrassing and frustrating event. Aug 9, 2022 I payed half of the braces up front in the amount of $1,771.50. saying his father would pay the other half over payments: left contact information and all was agreed: I was told they would reach out to him setting everything up. (and YES dad has no issues with paying) Here is where the mess up started: Fishbein accidentally entered in the system that his dad would pay the rest of the bill up front. My second visit and everyone for the last year has been an issue which every time they say they have cleared up.....Let's get to why I am finally writing a review: Today, my son went to his appointment and when we checked out we were going to make another appointment but instead the receptionist decided infront of everyone in the room announce we can't make another appointment because of lack of payment on our account.....I was like I am confused so I called his dad he said he made $120.00 payment last thursday....so I am now so embarrassed because the lady now announced it to everyone that I have not payed and to find out this bill was payed last week I was confused. I asked how much was left on the bill? she said around 350.00 and he has a year left on his braces---I am in awe that this company has not privately dealt with this and in awe they received a payment last week with only 350.00 left on an over 10 months or more time frame he has on his braces. If I could do this over again I would NEVER come here again. I understand that mistakes are made but to continue to not fix them in a years time is crazy to me.....To not speak to a customer in private about billing issue is just unprofessional. To make matters worse the billing issue is not our fault.

Adrien did a fantastic job today at this location! Very thorough, prompt, and personable. The staff…read moreis fantastic.

Have absolutely nothing bad to say about Fishbein! I am always recommending them. Very nice,…read morepatient, always considerate. Love everyone who works here! The place is always clean and nice as well!

Once again Dr Callahan exceeds expectations. I went in for a check up for my retainers. He could…read morehave easily charged me but didn't. This is a very fair practice and I highly recommend them for anyone seeking ortho treatment.

I came to their office needing new retainers badly, really bad. I had mine since getting my braces…read moreoff back in high school. They were nasty! I was kind of ashamed and embarrassed I let them get so bad. Dr. Callahan and his team were great! There was no judgement. They took my molds and had my retainers ready quick. Couldn't ask for better service. Everyone was friendly and respectful. They actually made the process fun and enjoyable! Highly recommend! I plan on using Dr. Callahan when my kiddos need braces.

Good natured orthodontist with wonderful staff and a fun, inviting office…read more Dr Runnels has created an atmosphere that reflects his priorities: family, the ocean, fishing, surfing, and a dedication to his practice. It's nice to enter an office whereby you feel taken in to a doctor's personal life, I feel it helps give a sense of the individual's character which, let's face it, you don't always know when meeting a new practitioner. I was taken aback initially by the virtual consult, if you're like me- don't let that stop you. So happy we stuck with it! Part of the reason I followed through, was honestly because of the excellent phone demeanor of the gentlemen setting the appointment. He was so positive, encouraging and reflected a confidence in this practice- What a great asset to the practice he is! Similarly, everyone in the office was equally as graceful. Look forward to continuing care here. We moved here from out of state and trusted in the online reputation of the office.

This place is awesome! We are here evacuating with Irma. They saw us immediately and took care of…read moreour problems. Highly recommend

Really good team of specialists who take pride in their work and make the experience very pleasant.read more

From the owner: Island Orthodontics is proud to offer affordable smile solutions to our patients in the Gulf…read moreShores, AL area. Through our flexible payment plans, patients can receive the orthodontic treatment that is right for them without undue cost. We offer Invisalign aligners, our custom-made tooth aligners, IslandSmile aligners, and traditional braces, each applied with the utmost care, attention to detail and most advanced materials and processes available, with your best interest at heart. This is determined following a free consultation, and whatever solution we decide for you will be available with a flexible payment plan.

We were in town from NY visiting family and my daughter's wire was cutting into her cheek. Dr…read more Curtis & her ortho team got us in the same day. They were so accommodating and helpful. We were so appreciative to find another office that took walk in appointments. My daughter left with a smile and was happy to enjoy the rest of our trip!

I loved the staff! All very friendly and nice! They take great care of the patients and staff! They…read moreare the best ortho people ever

Dr. Glass and his staff are professional and courteous. They make sure that my comfort and care…read moreare top priority. The front desk staff checks me in and greets me immediately upon my arrival. When I had braces, it was explained to me how to care for them and after they were taken off how to care for my retainer. With locations in several surrounding towns or cities it is convenient to make appointments that suite my needs. I highly recommend Glass Orthodontics.

I got braces (not from this company) and didn't wear my retainer like I should've. In 2020 I went…read morehere to see what could be done about the tiny space between my two front teeth. they made me a special retainer that would push my teeth together and it worked perfectly, I wore it for a few weeks then came back to get it replaced with a permanent retainer. Less than a week later the wire falls off while I'm chewing gum or sucking on a jolly rancher I don't remember exactly but I do know it was something minuscule. I don't go back but I continue to wear the retainer they made me and it works great for 4 years. 4 years later (last month to be exact) I go back because my retainer is no longer working as well as it used to. I thought they would make me a new one since the one I have is old and I was told by my regular dentist they needed to be replaced every 2 years or so. When I tell the girl how the permanent retainer fell off after barely a week she tells me "well you're not supposed to eat chew gum or hard candy" (that's not true but ok) and the other doctor (not glass) grabs my old worn out retainer, burns a pair of tweezers and quickly without much effort or thought molds new bridges on the retainer not on the same spot they were originally printed on. I wear the retainer for a week and as the days go by I feel my right tooth is now shifted at the bottom, making it seem like one tooth is slightly longer than the other. I go back and I tell the same first girl this and she looks at them and says "looks fine to me". I felt maybe it was in my head it's not noticeable oh well and she puts in the permanent retainer... after a week or so I can't help but notice that my smile IS VERY DIFFERENT and it wasn't until I showed pictures to my friends and family and they all agreed "no your teeth shifted" that I feel I was right to doubt their work. I immediately make an appointment. I just got back from said appointment. I walk in and Mr Glass himself is assisting me, I tell him that the other doctor made my retainer shift my tooth and I need the top of it to be pushed towards the center to even it out again. Mr Glenn Glass tells me "ok here what we're going to do super quick and easy fix, I'm going to SHAVE DOWN YOUR THE OTHER TOOTH to even it out" I tell him "no, I don't want my teeth shaved" he argues with me trying to convince me that's my best option and I tell him "sir your not going near my teeth with a drill, your partner made my perfectly shaped teeth crooked and now you want to "fix it" by shaving them down?" He gets offended and says "well fine, if that's what you want, I guess you must know how to do my job better than me" and I said "yeah..." cause i wasn't going to disagree but I was trying to hold back on losing my cool. He then tells me I need Invisalign (which happens to be the most expensive option funny enough). He janks out my retainer and shaves down the glue, pokes a hole in my gums with the drill and doesn't even remove all the glue. One of the assistants takes pictures of my teeth for 5 minutes while I try to hold in my tears. Then the insurance lady goes over the pricing and prints out pictures of my teeth, "you have a very beautiful smile" she said. I respond back "yeah I used to" I've been sitting in my car crying in pain physically and mentally trying to wrap my head around how a company who deals with children can be so lazy, neglectful and most of all Egotistical, not everyone but most of the people I dealt with made nothing but excuses for their mistakes and try to fix the problems THEY CREATED by making new ones. I'm not saying don't come here but before they mess up your teeth pls go get a second opinion, if i would've been the same insecure person I was months ago I would've let them shave down my teeth and caused a bigger problem. Speak up about your concerns and if they shut them down LEAVE!

Wonderful staff and doctors here. I worked with them from age 12 to age 15 and got nothing but…read moreexcellent service and a great smile to show for it. Not only are they great at their job, they are also caring and sweet individuals. I am so glad I got to have my smile fixed at Shehee and Callahan!

From the owner: Welcome to Shehee and Callahan Family Orthodontics. Since 1981, our orthodontists and team have…read moreserved you with a smile, providing quality orthodontic care for children and adults alike. We care for patients, families, friends, and each other the way we would wish to be cared for ourselves, maintaining the core values of respect, compassion, integrity, mindfulness, patience, and transparency as the foundation for everything we do. Our practice also features the latest technology, including 3D cone beam imaging, to help ensure precise, comfortable treatments. Please call or visit us today to make your appointment with Dr. Ed Shehee and Dr. Chad Callahan, and to learn more about orthodontics in Pensacola, Milton, Pace, and Navarre, Florida, and the surrounding areas. We look forward to helping you smile.