I had 24 hours to get renter's insurance for a move into a new apartment and within 20 minutes…read moreArthur had me set, had exchanged pleasantries, and had emailed me all of the documentation I needed! And it was $50 cheaper than other insurance I had been quoted! Unbeknownst to Arthur, I had contacted them on Yelp last month and I got the same quotes an personable treatment! This business earns all the hype they have received!

I've been meaning to write a review for quite some time now. For many years now, this location and…read moreMr. Schiffer has always been 100% with me; their transparency and communication has made me feel like I know how my money is being spent. I've been loyal to them since day 1 due to their commitment to educate me and direct me into the right direction. Insurance policies can be complex but Mr. Schiffer makes it easy and fun! Ask around, they are the best! Its one stop insurance shop. John L.

John and his team at Northwest Insurance Group provided me with 31 years of excellent service. I…read morejust sold my home in West Seattle and now living outside of the State of Washington. I highly recommend Northwest Insurance Group. They are competent, efficient, honest, and a pleasure to deal with. Thanks for all the years of quality service, John!

Natalie has been my insurance agent for the last 5 years and has been super responsive and helpful…read moreall the time. I really appreciate the quick response and turn around time on my requests. I have been insuring my car for the last 5 years and my house for the last 1 year and will continue to do so. Thanks for being my insurance agent.

Excellent customer service!!!' Juan always returns my calls or emails in less than an hour or two…read more He was super helpful when my car dealership told me the wrong lien holder and we were able to fix it quickly with the insurance agency. He's also made it easy on me when I needed to add another driver and vehicle to my policy. Most recently, he qualified me for a significant discount to my auto insurance policy. Highly recommend!

Great service and price! Daniel was very helpful and professional. I shopped around and he gave me…read morethe best deal.

I will not recommend SAV-ON Insurance, they gave a quote at a lower price and when I decided to…read moresign up with them, the actual price that I had to pay was 3x higher than the quoted price. No recomiendo SAV-ON seguro, me dieron una cotizacion a un precio bajo y cuando decidí firmar con ellos, el precio real que tenía que pagar era 3 veces mayor que el precio cotizado.

Bad Experience !! they do whatever they can to charge you and penalize you even though it is their…read moremistake !! they sent me a cancellation notice after the the dead line!! while they have my number and e mail address !! Bad customer service !! they didn't solve the problem and were very RUDE!!

My policy was completely mismanaged and finally cancelled when I was working with another Agency…read more I was given Dianna Connelly's number and explained my problem.... she immediately got to work to get my policy reinstated and facilitated much better coverage for my farm, home and auto policy. I can't thank her enough.

I'm was looking for coverage for a side business so I called and spoke with Mike. He was polite and…read moreI spent 15 minutes telling him the details of what I do and what I was looking for. He then said he'd give me a quote. Days later I checked in and received a reply that included a form with much of the same information I had given him over the phone. I followed up again 2 days later for the quote and was told the underwriter was working on it. I followed up again 4 days later and received no response. 16 days after my initial call I still don't have a quote, even after reaching out multiple times. This agency doesn't seem to value small business, which makes me very disappointed as I went with them - a small business - hoping they would provide better customer service than the big players. Ghosting customers isn't a way to treat them...

Great Insurance Agency!!! Highly recommend Brian Chambers and his team!! They are quick to respond…read moreto you and care about their clients.

Zero stars I would…read morelike to preface this review but stating I am sure like many of you when you audit reviews you account for perfect ratings being bought and the most negative ratings being an angry customer venting. I am purely sharing my experience with this agency so you can make an informed decision about where you take your business. For context we are two mid 40's drivers, no tickets, no accidents. We were carrying multiple policies (2 vehicles and home owners). We do not price shop insurances, bouncing around. We have carried these policies for multiple years with this agency. We chose a west Seattle agency because we reside in west Seattle. We have high credit scores. These are all important factors. We were just given a call that myself and the vehicle I drive would be dropped from our coverage. So here is the story of why I was dropped: I had to make a claim with State farm because while I was getting gas, a woman exited the convenience store jumped into her car and reversed into me. I was outside my car because I was pumping gas. She asked to make repairs off insurance. This made me very uncomfortable. We exchanged info and I made a claim to get my car fixed. Very cut and dry. At a gas station, not in my car, all on video. I had the misfortune approximately a month later of being rear ended. I was in stop and go traffic exiting off of I90 onto Highway 18. Anyone familiar with that drive knows you roll for miles before you can turn onto 18. So thats what I was doing, rolling for miles. For some reason, the driver behind me decided he wasn't going to stop and crashed right into me. I had my brake fully applied and had appropriate space between myself and the driver in front of me. So I did not bounce into them. We exchanged info, the driver apologized and I went home. I contacted his insurance directly but could not get a hold of anyone so I reached out to state farm. I was told it was best to go directly through his insurance so that I would not have to pay my deductible. However I asked them to proceed since no one would return my call at his insurance company. I paid two separate deductibles and was told that after they sorted the claims if I was not at fault I would get my deductibles reimbursed. I went to the shop they preferred. I did not claim my rental car reimbursement and I made no medical claims on either accident. The vehicle was repaired and I was eventually reimbursed both deductibles. I was then dropped by my insurance. They were very "polite" and blamed it on underwriting. So I looked into underwriting. This is an example for context not my particular situation. Just "3" claims is a lot of activity on a policy. I understand that something may "technically" not your fault, but when you see households racking up 3, 4 or 5 "non"fault" accidents something about their driving style is contributing this. I can drive down the street hitting my brakes randomly and someone will eventually run into me and it would not be "my fault," but my driving style did contribute to the accident. Insurance company know what the norm is and when you venture outside of that it is not financially smart to keep you as a policy holder. Be happy they covered those accidents and move on to a new company. Try to look at your own driving habits and style and see how that can be altered. People are hit by others and it really is "not-at-fault," but it reaches a point when enough is enough and they will set you free. That is a very fair assessment. Absolutely bad luck happens but absolutely you might also be a part of the problem. Apparently according to this agency I should have predicted while I was pumping gas someone would reverse into me. Perhaps I should have jumped in front of my car. And apparently even though I had been rolling for miles stopping and going. I should have predicted the gentleman behind me was not going to stop. Perhaps swerved into the construction barrier? And lets not forget that I didn't cause an accident in front of me. But I guess underwriting does not factor in that "preventive" driving. Do not waste time or money building "customer loyalty" here. It does not exist. More importantly, anyone who does do business with these guys and if you have had two no fault claims and were not dropped I would love to talk with you. Please contact me China Colton 4253437665

Vern Fonk is great but PLEASE stay away from "National General Insurance"…read moreThey don't ever call back or care about à claim. I was told they didn't have the time to fight for me and told me to contact the other insurance company and do it myself! Working Remotely makes a difference! YES it's cheap for reason. You get what you pay for!! National General has 57 negative reviews on the BBB site. Hope this helps someone

It is very hard to find contact information. Once they give you insurance, the communication is…read morevery difficult. We had everything from rental insurance sent to the wrong address, then we did not get email updates. It took awhile to work this out. All on my time. Never got connected with Vern Fonk, we had to work directly with the insurer.

I have been with pemco Raymond insurance for 25 years . we have 5 cars our home ,reational property…read more,renters and boat insurance through dave. their customer service is awesome dave and his wife are very nice and always helpful very happy with our interactions over the phone and in person we are extremely happy with their services and would highly recommend Raymond insurance. personal service great real people. thanks for all the years Ross & Traci Packard

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this StateFarm Agent, Bill ClemTeam in Monroe is not a professional. the service made me confused…read more Each month changed cost of my auto policy and charged Automatically. That's too bad since I never check my bank often and when I looked back to my 3 bank statements, it showed each different amount if anyone do payment by Automatically, please stop and pay by check or month by month. The boss of Team is too busy to see or discuss. I decided to change to another Auto Insurance Agent and some of my friends also changed and switched to another agents as well because our payment were changed without notice. I do not recommend IF ANYONE USE THIS TEAM, BILL CLEM. PLEASE BE CAREFUL *Auto Payment* charged over., and not a professional TEAM. :( I saw that he always changed the people in Team.

Reviewing my insurance with a different provider I was disappointed that the fees had gone up so…read moremuch. I asked Bill for a quote and he was able to save me $1500 per year AND increase my coverage. I have switched to State Farm. Staff at his office made the transition easy. Several autos and our home is now with them. Thank you Bill and Staff.