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    Phillips & Luckey Funeral Home

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Nita's Flowers

    Nita's Flowers

    3.7
    (27 reviews)
    $$$

    Ordered Flowers for my husband's funeral. The flowers that were delivered were not what was…read moreordered. Also, the flowers were already very worn out. Tried to call and no one would answer the phone, so a few friends went down to the store and spoke to a lady and she was VERY rude! They said they would make the RIGHT arrengement and send it over to the church. The second on was not even what I had orderd, they even sent a small spray when I orded a Large one with a ribbon on it. On the day of the service, a nice lady delivered a spray that my husband's boss had ordered and she even said that someone had dropped it and they did they best they could to put it back together. All the flowers that this shop delivered died by Monday, the service was Saturday. I will never use them again.

    I made an online order for a birthday arrangement. Now, I had spoken with Alisia to share that I…read moreneeded to be contacted by the shop when the flowers are delivered and I was not. The arrangement was delivered at 1, and I found them at 3:30, which prompted me to call Nita's when I found them sitting on my porch and called to express my unhappiness. Zara, the manager promptly pointed out that what I had shared with Alisia was moot as I had not made those concerns as I placed my online order, in writing prior to knowing that any requests I made was worthless. Furthermore, Zara further inferred it was my fault as they have third party delivery drivers at times but I do not know IF that was the case today, but I digress. Zara further declared that I was delivered "an exceptional arrangement" so my complaint was useless to her but it wasn't to me as Zara did not care in the slightest as she was condescending and rude!! Had she not SEEN what they deliver to their customers as a manager! I paid $149.00 for this arrangement, with a tip for the designer and delivery driver as well. And when I called Zara back to let her know that I would no longer be using Nita's as this was the second mistake they made, the first was an order that they CANCELED without any notice to me for over 24 hrs. It's unacceptable. But you can choose for yourself. Would this arrangement be acceptable to you??

    Choate Monument Company

    Choate Monument Company

    5.0
    (1 review)

    I noticed this business was not yet on Yelp. Well I am so completely happy with the product and…read moreservice, that I wanted others to know. After my mother passed away last year, we were faced with finding a memorial when we really knew nothing of the local businesses that provided these services. In addition, we didn't want anything that would fade into a sea of other memorials, we really wanted a permanent memorial as special as the lady that it was meant to memorialize. Well, we walked into one business, and waited and waited. Finally the young guy spoke with us and showed us some of their memorials. Unfortunately, was not very motivated and just seemed like a job to him. We really wanted more than that for my mom. We then visited Choate Monument Company. It was immediately apparent that this was a mom and pop that had been in business a very long time (44 years to be exact!) Kim sat us down and went right to work. It was apparent that had the answers to anything that we had to ask. It wasn't long before we had the memorial that we were looking for, now the color. In the cemetery, we noticed a maroon colored stone that we thought was beautiful. We showed the stone to Kim and were told that it was called India Red. Awesome, that's what we want! Unfortunately we were informed that the stone must first be mined in India, shipped and then engraved. That would take close to a year, and it did. Last, we were given the total costs for the memorial. I really did expect more and thought the price was very reasonable for such a beautiful monument. Well we were very well communicated with during the whole process. After the stone was engraved, we dropped by to view the stone. It could not have been any more beautiful! The stone was set in the cemetery less than a week later. It was worth the wait. I will forever admire this beautiful tribute to my mom. Chris & Kim were caring and empathetic through the whole process. I wish I could find the words to express my sincere appreciation. Thank you both!

    Phillips & Luckey Funeral Home - funeralservices - Updated August 2026

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