Today I had Bay Alarm Representative Installer Emmanuel "Manny" Torres installed a new security…read morecamera at my home. I found Manny professional, patient, and had excellent customer service skills for our video surveillance installation and phone app needs. Outstanding job Manny!

Great company! We have used them now for about a year for my elderly father. Equipment works very…read morewell and customer service is excellent! They are rated top of the line in consumer reports also!!

Brian is the owner provides awesome customer service. We been using Pro-Tech the last 5 years for…read moreour home alarm, video security camera, and Ethernet wiring.

Pro-techs is one of the few companies we could find that installs 3rd party cameras. We bought…read moreReolink wireless solar cameras for our community outdoor spaces to save on installation costs, and Brian and his team set them up easily. I deducted a star since I felt the sales rep wasted our time (it was very difficult to try to politely end the video call with him) by trying to tell us that consumer-grade cameras weren't going to meet our needs and he tried to upsell us by showing an unrealistic simulation of how fuzzy the images would look compared to their systems he wanted us to buy. Brian wasn't able to get one of our pre-existing wired professional camera system to work, and he dropped communication and delayed appointments by months several times while this was all happening, but I appreciate that he didn't charge us for this, so I'm just adding this as an FYI.

I talked to Ray about getting security cameras and he came out the same day. He scheduled the…read moreinstallation a couple weeks later. Jim and Andrew did the installation and did a great job. They were very professional, clean, and explained everything clearly. Everyone was very nice. I highly recommend them.

just got our retail store a camera system, we are very happy with the service we got, also the…read morequality of cameras and work was excellent, highly recommend.

We were with Arvin's home security systems for 13 years. The only reason we canceled was because we…read morewere moving out of state. I wish I could take them with us.!! I would definitely recommend this business to anyone who is looking for home security or any services they offer!! Local business is BEST!! :)

I Love our AHS, I dont know why I had not done a review yet,..We had a terrible storm in Tri…read morevalley and we came home and my AHS still worked..it was only thing working for 2 days...so dark and proved to be a great choice! Very modern System love that I can monitor our home, and get instant notification when some one is at door ( We dont have a peek hole on front door) AHS staff are super prompt and courteous. If I have any issue or questions Jim is always quick and even comes out himself! I highly recommend AHS!

I bought a vacation rental that had an ADU or 2nd home on the property & wasn't sure if I needed a…read moremesh wifi system, access points, something else or nothing at all based on my ISP, speed, modem, etc that would cover both homes with fast wifi & reliable service. Rather than try to upsale me anything he showed me on his laptop what the speeds were running at in various locations on the property & everything was more than adequate. I have complete trust & highly reccomend their services based on their honesty & integrity which is rare these days. 5 stars all the way! Thanks again.

Moni is absolutely amazing! He came to assess our home for WiFi improvement as ours was constantly…read moregoing out despite having the fastest available speed from Xfinity. Within an hour we are up and running lightening fast! He explained all of the steps and what things meant. Super professional, reliable and friendly. Definitely having him come back for more AV needs!!!

Prompt friendly service every time! Quick to reply and not a "one in a million customers" you…read morehonestly feel like you're important and a #1 priority! Had ADT for going on 3 years now and love them!

AMAZING! The one word I can describe Rick and his OUTSTANDING customer service he provided me as I…read morewas in a disarray trying to find a home security provider. My move was unexpected but had to happen. As I was getting my place together and getting to learn the area I realized a home security system was DEFINITELY needed. I did a quick Yelp search and there he was at the very top with STELLAR reviews! I gave him a call and before I knew it ADT was in my home showing me places in my home that I never thought needed to be secured! On top of the quick and fast installation, Rick also step by step assisted me with downloading all the apps I needed and websites in order to maintain and control my system without help. I've now had my system for a year and it's given me such peace of mind and security leaving my home knowing that it is secure! I've never once had an issue with my system and look forward to working with Rick and ADT for anything I need secure in the future! Can't thank him enough! GREAT service!!

We have had abs for 2 family generations. Doug(the owner) has sold the company and retired. My…read morefirst experience with the new buy out company will be the last! We had an issue with our alarm from early morning(4am) text messages that went out to my wife and I, as well as everyone on our emergency contact list. The text says something like Trbl zone 209....looking into it, it seems we have a zone fault: most likely a dead battery on one of our sensors. So I obviously call ABS and find out that Doug has sold the company. The new company cannot find my account anywhere after multiple calls. I finally tell them that I am an ABS customer for more than 20 years and from what I heard Doug sold the company, all the sudden they know what file to look under. I am promised a callback. This happens five different times after complaints. I finally really do get a call back promise. That never happened. I called back again and complain and say this is the fifth time I've called the lady apologizes and says somebody will call me back and tells me that they are looking into my alarm and when they come out I will need to sign a three-year contract to fix the problem. I have been a customer with you for probably close to 30 years so that is the dumbest thing you could tell me, that statement alone lost my business. If you want to come out and fix a two dollar battery on a sensor and make me sign a three-year contract I will now look for a new monitoring company. You should've spent the two dollars and I would've been a customer for another 30 years your loss.

I had ABS Alarm for several years is a good company the only thing I didn't like was when I cancel…read moremy service I called I was referred to send an email that's the way it works upon cancellation, I did It I emailed them with my request month later I get a email saying in order to finished your cancellation you need to call us I was like whattttt make no sense anyway is a good company and by the way I switch to ring way cheaper

They have been our service provider for our house alarm for 5 years. We are moving out of state so…read morewill no longer be able to use their service. This is a small business and it's great to support local businesses. They are easy to get a hold of if you have questions or need to get your alarm set up. Try them out!

So my other half received a call from the owner about my previous review,.......really?…read more Well, let me say, it was not the actual alarm/equiptment I am skeptical about, it was the rudeness and flat out lack of customer respect I received during a conversation with the owner which made my review a 2 star. And, if you want to brag about being in business for 30+ years, why don't you have any prior reviews? I asked around to the business owners I know, and they have not heard of you, nor use you. So anyway, let me clarify, the work is good thus far, the alarm works great, the job was done in an efficient/timely manner. And so far, our house has been safe! I just don't get a good vibe from the man I spoke too. But hey, maybe it's me! lol